TTG Asia
Asia/Singapore Tuesday, 7th April 2026
Page 1706

Travel to US hit by Trump slump

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As American president Trump seeks to reinstate his executive order banning travel from seven Muslim-majority countries, Forwardkeys releases findings that the initial ban has deterred travel from other countries as well.

In the period of January 28 and February 4 after the executive order was signed, net bookings issued from the seven countries directly affected by the ban (Iraq, Syria, Iran, Libya, Somalia, Sudan and Yemen) were down 80 per cent on the same period last year.

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Notably, when looking at wider international trends in bookings to the US, Forwardkeys discovered a 6.5 per cent negative variation compared with the equivalent period the year before, suggesting the turmoil over his ruling is putting those from outside the Middle East off travelling to the US.

This analysis excludes China and Hong Kong because of the seasonal effect from Chinese New Year.

Bookings from Northern Europe (-6.6 per cent), Western Europe (-13.6 per cent), Southern Europe (-2.9 per cent), the Middle East (-37.5 per cent) and Asia-Pacific (-14 per cent) were all down. Even after benchmarking against total outbound traffic from these region, the US still lost market share in all cases.

Demand for the US from Central/Eastern Europe and the Americas were up 15.8 per cent and 2.3 per cent respectively. However, when one looks at outbound travel from those two regions of the world, total travel was up 12 per cent from Central/Eastern Europe and 4.8 per cent from the Americas, making the increase in travel to the US less impressive.

On February 3 and 4, after federal judge James Robart placed a temporary block on the travel ban, bookings to the US from Iran saw a dramatic surge, five times higher than same two days last year. Most were for arrivals on February 5 and 6 and with lengths of stay of 22 nights or more.

Iran was the only country to see such a surge following the suspension of the ban, with ForwardKeys acknowledging that those entering the US could include US citizens/residents returning home from Iran. The study monitors trip origin rather than nationality of travellers.

Looking at forward bookings over the next three months, the seven banned countries are behind 15 per cent on last year, compared with a 10 per cent decrease observed on January 27, suggesting a worsening of a negative trend resulting from the travel ban.

Total international bookings for the US for the coming three months are currently 2.3 per cent ahead of last year. Just eight days before, they were running 3.4 per cent ahead.

Shangri-La’s Boracay Resort & Spa gets new GM

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Shangri-La’s Boracay Resort & Spa, Philippines has appointed Anne Busfield as general manager to succeed Ester Marcaida, who will move on to handle various Shangri-La projects.

Prior to joining the Shangri-La group, the season hotelier has worked with numerous international chains as a general manager. A British national, Busfield has over 30 years in the hospitality industry, including Britain, Hong Kong, Brunei, Australia, Fiji and Phuket.

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Associated Luxury Hotels buys Worldhotels

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US-based hospitality sales and marketing consortium Associated Luxury Hotels, which owns and operates Associated Luxury Hotels International (ALHI), has acquired Frankfurt-based rival Worldhotels for an undisclosed sum.

Together, both groups will create a global portfolio of around 600 independent hotels, comprising 350 hotels under Worldhotels, predominantly in Europe and Asia-Pacific; and 250 hotels under ALHI, mostly in North America.

According to Associated Luxury Hotels chairman, David Gabri, the company will operate ALHI and Worldhotels as separate divisions, initially keeping the memberships and operations of each organization separate. Select member hotels and resorts within Worldhotels may be invited into the ALHI membership portfolio.

Gabri said: “Together ALHI and Worldhotels will create a powerful combination to provide guests, members and MICE planners a comprehensive sales and marketing infrastructure and an expanded array of services that will effectively compete with the world’s biggest hospitality chains.

Associated Luxury Hotels’ chief commercial officer Tom Santora added: “In contrast to the mega-brand conglomerates, the ALHI and Worldhotels’ portfolios consist primarily of authentic and unique independent hotels and resorts that are prized for their distinctiveness, individuality and character, which are highly sought after by today’s travellers.

“As the MICE, business travel and leisure markets demand extraordinary localised experiences over accommodations and sameness, the two portfolios stand prepared to provide comprehensive sales, marketing, distribution and hospitality services for independent hotels and resorts worldwide, and are ideally positioned to serve this need.”

In conjunction with the acquisition, Santora will assume the additional role as executive chairman of Worldhotels to oversee its strategic direction. Worldhotels’ CEO Geoff Andrew, meanwhile, will continue to lead the organisation from the Frankfurt headquarters.

Tourico Holidays to merge with HotelBeds

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Global bedbank and B2B service provider HotelBeds Group has announced plans to merge its business unit with US-based Tourico Holidays.

The merger will mark the company’s move into the next phase of development since it became independent last September with the backing of Cinven and CPPIB, said Joan Vilà, executive chairman of Hotelbeds Group.

“The proposed deal will enable us to enhance our footprint, especially in Tourico Holidays’ home market of North America whilst (Tourico) will benefit from belonging to Hotelbeds Group’s global network,” added Vilà.

“Together we will combine our best in class technology and distribution expertise for the benefit of both our hotel partners and clients.”

For now, it will be business as usual at both companies, while development of a long-term strategy to combine the businesses gets underway.

No date has been announced for the transaction, which is subject to customary regulatory and anti-trust approvals.

GHA chooses Sabre as technology partner

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Global Hotel Alliance (GHA), which represents more than 550 hotels across 35 brands, has selected Sabre Hospitality Solutions as an alternative distribution provider for its members.

GHA’s members now have the option to distribute via the Sabre SynXis Central Reservations while still enjoying the benefits of GHA’s multi-brand Discovery loyalty programme.

With eight member brands already using the Sabre SynXis Central Reservations, selecting Sabre as a preferred technology partner “was a natural step”, said Christopher Hartley, CEO of GHA.

The SynXis central reservations system provides rates and inventory through online and offline distribution channels; connectivity to GDSs, OTAs, website and mobile booking engines; and integration of critical property, revenue management, loyalty and content systems.

Chinese fortunes on the ascent for Australian tourism

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Photo credit: City of Sydney

The Lunar New Year may be coming to a close but for tour operators specialising in the Chinese market, the goodies are expected to keep coming through the year as Australia is set to welcome about 1.2 million tourists from China in 2017.

“Our bookings have increased by 30 per cent over the past year, said David Pang, marketing manager at Grand City Tours. “Based on 2016’s growth, we expect to increase our customer numbers to 240,000 this year.”

An AccorHotels spokeperson commented that the group has also seen strong Chinese growth, with their Sydney and Melbourne CBD hotels reaching more than 90 per cent occupancy during the recent Lunar New Year period.

The numbers echo an overall 19.7 per cent boost in bookings by Chinese visitors in AccorHotels’ online systems last year, helped by a move away from shopping tour groups in favour of FITs.

Other indicators point to Chinese visitors’ willingness to stay longer, spend more and explore destinations beyond Australia’s major cities as they “seek a higher-quality experience”, she elaborated.

Meanwhile, Pang said his company has doubled their daily tours to meet the rising Chinese demand, introducing new destinations like North Melbourne and Echuca. “We’ve also introduced experiences like learning to fly a small jet plane with a pilot,” he said.

However competing for the Chinese market can be hard work, according to Sandy Chen, marketing manager for Extra Green Holidays. “Fifty percent of our clients come from China but competition with cheaper (regional) destinations is our biggest challenge. The Chinese economy is also weakening and that doesn’t help.”

AirAsia X’s new Hawaii flights link up Malaysia to the US

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Honolulu, Hawaii

Having received clearance from the Federal Aviation Authority to fly to the US last month, AirAsia X has confirmed that it will begin four-times-weekly flights to Honolulu, via Kansai International Airport, from June 28, 2017.

Outbound agents are clearly anticipating AirAsia X’s new Kuala Lumpur-Honolulu service, as no other Malaysian carrier currently flies to the US.

Desmond Lee, group managing director of Apple Vacations & Conventions, who had arranged eight group departures to Honolulu last year, expects interest in the destination to spike this year thanks to the new flights.

Lee also indicated that his company will promote tours to Honolulu at the upcoming MATTA Fair in Kuala Lumpur next month.

Cooper Huang, CEO of Malaysian Harmony Tours & Travel, said: “Honolulu is a popular destination in the US. Currently, we use foreign airlines via Singapore, Taiwan or South Korea for our tours there. We look forward to the new services by AirAsia X as it will save our clients time and cost.”

Huang said the US remains a popular holiday destination for the upper-middle income group, and despite Trump’s recent travel ban on seven Muslim-majority countries “there has been no changes from the US embassy in Kuala Lumpur on visa screening procedures”.

[SPONSORED POST] Explore the World with Avis

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Car hire is more than just about cars – lifestyle, events, travel and the world’s best road trips – life’s too short to allow travelling to only be a dream. Leading global car rental brand, Avis, provides the key to unlocking amazing experiences and opportunities to travel the world, with a choice of around 5,500 rental locations in 170 countries around the world.

 

Renting a car for a holiday brings freedom to explore, to go where you want to go at your own pace, without the restrictions of timetables, transfers, delays or hanging around. These days, it is easy to drive abroad as many of the cars are fitted with satellite navigation systems.

 

Avis is supportive of the travel trade and simple booking tools are available. We have partnerships across many travel sectors, including numerous airlines, hotels, tour operators and travel agencies.

 

As an added bonus, customers who are members of our partners’ frequent traveller programmes (All Nippon Airways, American Airlines, British Airways, Cathay Pacific, Japan Airlines, Korean Air, Malaysian Airlines, Singapore Airlines, Thai Airways, Hilton Hotels, Hyatt Hotels; just to name a few) can earn miles when they rent Avis cars.

 

We want to make sure that the car rental experience is hassle and stress-free and the Avis Preferred scheme, available in Europe and the USA, does just that and gives members access to priority service.Benefits like a fast-track service at the counter, exclusive access to the newest cars, pre-prepared rental paperwork, cars parked in the most convenient spaces in the car park, keys and paperwork waiting for the customer in the rental car at selected locations and free upgrades when available.

What about the future of car rental? Avis has just published a White Paper on the Evolution of the Connected Car; a very interesting reading predicting how connected car technology is set to transform the car rental industry.

 

 

Next month, join us as we embark on a road trip celebrating the arrival of Spring in Europe, America and here in Asia! We’ll go on a journey, taking the time to admire the colourful Spring flowers and enjoy the longer days and warmer weather – maybe even hire a convertible car! Watch this space!

 

Avis will be exhibiting at Travel Revolution, taking place at the Marina Bay Sands Expo and Convention Centre in Singapore from 24 to 26 February 2017. Come visit us at our stand – Level 1, Hall A, D27 – we’d love to meet you there!
– Angeline Tang – Regional Director, Leisure & Partnerships, Asia

Pan Pacific welcomes new VP of operations support, pre-openings

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Pan Pacific Hotels Group (PPHG) has appointed Thomas Zhong as vice president, operations support and pre-openings.

Zhong’s immediate responsibility is to oversee the opening of Pan Pacific Beijing in China and Pan Pacific Yangon in Myanmar, which are scheduled to open in 2Q and 3Q this year respectively, followed by Pan Pacific Serviced Suites Puteri Harbour, Johor and Parkroyal Langkawi Resort and Pan Pacific London.

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He was most recently the director for performance management at the Singapore corporate office of Raffles Hotels and Resorts, where he spent five years.

The Singaporean national has worked with travel and hospitality brands such as Leading Hotels of the World, Fine Hotels and Resorts and GHM Hotels and Resorts. He also has experience in hotel openings for The Setai Miami, The Heritage House in California, Raffles Hainan and The Nam Hai in Vietnam; and supported the pre-openings of Raffles Istanbul and Raffles Jakarta.

Wallace takes helm as Dream Hotel Group Asia managing director

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Kevin Wallace has been appointed the managing director of Dream Hotel Group Asia to lead the company’s growth in Asia-Pacific.

In his new role, Wallace will build on the addition of Dream Phuket launched since early last year along with six further properties in Vietnam and two in the Maldives, plus another 40 hotels set to open in the region over the next four years.

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With over 30 years of senior leadership experience in the global hotel and cruise industries, Wallace’s previous roles included positions such as managing director of Plateno Group for South-east Asia and Australasia, president of the Hospitality and Leisure Group of Lippo Karawaci and Aryaduta Hotels, president of Centara International Management, president and COO of Grand Circle Cruise Lines, and president and CFO of Mirage Resorts and Hotels.