TTG Asia
Asia/Singapore Wednesday, 28th January 2026
Page 1705

APAC airlines call on governments to deregulate aviation industry

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The Association of Asia Pacific Airlines (AAPA) has called on government agencies to remove regulatory barriers that threaten the growth of the air transport industry.

At the conclusion of its 60th assembly of presidents held in Manila last week, the AAPA presented six resolutions, including appealing governments “to respect the primacy of ICAO (International Civil Aviation Organization) standards and guidance”.

Director general Andrew Herdman said the AAPA is “deeply concerned about safety oversight in the region, where carriers can sometimes find themselves subject to restrictions or even banned from operating to other countries, due to a lack of effective national regulatory oversight in line with accepted international standards”.

To avoid passenger inconvenience and delays caused by “increasingly complex, intrusive, onerous and inconsistent aviation security procedures”, the AAPA also asked governments to rethink policies that will “strike a more reasonable balance between passenger facilitation and aviation security”.

As past pleas have remained unheeded, the AAPA has now renewed calls for governments to refrain from increasing the tax burden in any form.

“Governments continue to misjudge the strength and negative sentiment held by Asian airline leaders about the unnecessary burden of misguided policies and unjustified taxation,” he added.

Philippine Airlines president Jaime Bautista laments: “Airport slot and infrastructure shortages; onerous taxes and charges; burdensome and needlessly complex regulations; red tape that produces red ink; the quest for effective ways to protect the earth; and the call for a more connected world (are challenges we already face everyday).”

Herdman believes that removing barriers to industry growth and profitability is ultimately beneficial to the growth of the nation’s economy as well, and that it is critical for governments to recognise that.

New travel wholesale distributor FIT Ruums enters Asia

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Daryl Lee

Australia’s Webjet has launched FIT Ruums, a wholesale travel distributor operating under its WebBeds FZ division, to offer an array of travel services, such as hotel rooms and transfers, to the Asian travel trade.

Daryl Lee, the newly-appointed director of WebBeds FZ, said: “The rising affluence of Asian countries is driving a new travelling class – a shift away from groups and towards FIT.”

This means requiring a different set of distribution tools to better cater to this segment of customers. “The consumer buying behavior varies by market and different people like to book travel through different mediums which means a fragmented distribution landscape that requires good aggregators to support for sustainable growth,” he explained.

Lee adds that he isn’t too worried about being a newcomer to the scene, as he believes the travel supply chain is welcoming of distribution diversification to mitigate sales risk.

When asked why they are entering the market now, he said: “Asia-Pacific is the second biggest source market in the world and we have seen a strong transition from group travel to FIT in recent years.

“Therefore, the market requires a lot more support and will benefit from a true pan-Asian specialist which the market lacks today.”

FIT Ruums, based in Singapore, has plans to expand across the region. Satellite offices are already open in Hong Kong, South Korea and Taiwan with additional locations in Japan, Thailand, India and Indonesia being planned to open in 2017.

Future expansion into the Philippines, Vietnam and Malaysia is currently being considered.

Value Alliance plans for massive push as new investors come onboard

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Two founding members of the Value Alliance – Vanilla Air under ANA Holdings, and Cebu Pacific – are now equal (15% each) shareholders alongside Scoot and Nok Airlines of Air Black Box (ABB) Asia Pacific, the joint venture responsible for making the Value Alliance a reality.

The remaining equity is held by ABB’s majority investor VaultPAD Ventures, a US-based private airline travel and tourism venture accelerator.

With more alliance members now also shareholders of ABB Asia Pacific, this signals a continued desire and foothold by the LCCs to retain and gain further control over their sales and distribution capabilities.

The Value Alliance, comprising budget carriers Cebu Pacific, Jeju Air, Nok Air, NokScoot, Scoot, Tigerair Singapore, Tigerair Australia and Vanilla Air, formed the partnership earlier in May to enable direct interline ticket and ancillary sales among member airlines in one booking, a feat made possible using ABB’s platform.

The distribution solution provided by ABB, the world’s first multi-carrier interlining and booking system, remains the only cloud-based tool capable of doing so and the company has a patent pending for the technology they developed.

Immediate reactions to the formation of the LCC-only alliance were huge, with many questioning the relevancy of more traditional distribution channels such as GDSs.

But Mildred Cheong, general manager of ABB Asia Pacific assures that there will always be a market for the personalised services that travel agents provide. What the Value Alliance offers is an enhancement of the direct sales capabilities of LCCs.

To that end, the alliance is more of a competition for OTAs as its membership grows, and plans for expansion are already in the works, revealed Cheong.

“We are in talks with some airlines at the moment, and while I can’t reveal who they are, you can see where the alliance’s coverage lacks right now geographically,” she said, adding that markets like China, India, Vietnam and Indonesia are prime targets.

She adds that beyond just an increment in alliance members, the technology that ABB provides also allows for expansion in terms of bilateral interline partnerships.

As an example, this could mean Scoot being able to allow interline transactions with a full-service carrier from Europe, that doesn’t belong to the Value Alliance, from its own website.

The benefits of interlining, as opposed to joint ventures or codeshares, is the ability for airlines to be able to cross-merchandise their products without compromising on their brand integrity, asserts Cheong.

She adds that when the technology of all current eight members of the Value Alliance is fully integrated with the ABB platform in 1Q2017, a major push by the LCCs can be expected to happen.

New hotel openings: November 12-18, 2016

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The latest hotel openings and announcements made this week

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Modena by Fraser Bangkok
Frasers Hospitality has opened its first Modena by Fraser serviced residence outside China, with the launch of Modena by Fraser Bangkok in the FYI Center mixed-use development. The glass-clad property houses 239 units that are a mix of superior rooms, deluxe rooms and studios. It also offers complimentary high-speed internet access, a 24-hour gym, steam and sauna facilities, self-service launderette and meeting and conference venues. The property is located directly opposite the Stock Exchange of Thailand, with links to the Queen Sirikit MRT subway station, National Convention Centre and Benjakiti Park.

Park Inn by Radisson Libo
A new Park Inn by Radisson property has opened in Libo, marking the brand’s debut in China. Park Inn by Radisson Libo features 182 guestrooms boasting views of the Zhangjiang River. High-speed wireless Internet and a fitness centre are also available. F&B options include all-day dining restaurant Ly Café, which serves up local and international cuisine, and the Lobby Lounge. For meetings, the hotel has a 181m2 ballroom and four function rooms ranging from 21-94m2. Park Inn by Radisson Libo is located at the east entrance of Xiaoqikong National Park, a 40-minute drive from Libo airport and a 30-minute drive from downtown Libo.

Regent Chongqing
Regent Chongqing is set to open in December, featuring 181 rooms boasting an average size of 57m2 and 21 suites averaging 182m2 each, with most rooms offering river views. The hotel has 1,800m2 of event space, including six versatile function rooms and the 805m2Regent Ballroom. Guests also have access to a fully-equipped gym, spa with sauna, Jacuzzi, an indoor heated swimming pool, three restaurants and two bars. Regent Chongqing is situated in the financial district Jiangbeizui and it is set between the confluence of the Yangtze and Jialing rivers. It is a 30-minute drive from the Chongqing Jiangbei International Airport and 10-minute drive to Jiefanbei or Guanyinqiao centre.

Four Seasons Resort The Nam Hai, Hoi An
The Nam Hai Hoi An will in December be relaunched as the Four Seasons Resort The Nam Hai, Hoi An. New offerings include a beach bar, a supervised kids club and a Vietnamese cooking academy. As well, the resort’s villas and beach programme will be refreshed. The resort is located a half hour from Danang International Airport and is close to three UNESCO World Heritage Sites including Hue’s imperial city, My Son and Hoi An. The new Four Seasons is now accepting reservations.

Fiji Airways targets Singapore travellers with lowest ever fares

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Fiji Airways has launched promotional airfares for flights from Singapore to Fiji in time for the holiday season.

This is its steepest discounted ticket sales to date with up to 66 per cent off economy class fares amounting to S$599 (US$423) return and up to 40 per cent off business class flights amounting to S$1,888 return.

Children aged 2 to 11 years old enjoy further discounts at S$349 for return economy class tickets.

Fares are inclusive of checked luggage allowance, in-flight meals, beverages and entertainment aboard the Airbus 330-200 aircraft deployed between Singapore and Nadi.

The sale runs from now to November 30 and is eligible for travel from now to June 30, 2017.

Airbnb homes operator GuestReady receives fresh funding

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Three months after its launch, GuestReady, an operator for private homes, has gotten a new round of funding amounting US$750,000 from investors Senn & Partner Holding, former Airbnb director Georg Bauser and Swiss Founders Fund (SFF), who acted as the lead investor.

“The majority of the funds will be allocated to filling vacant positions in our primary markets, as well as bringing our tech platform to the next level,” said Alexander Limpert, co-founder and CEO of London-based GuestReady.

The startup, which began operations in August, currently has offices in London, Singapore, Hong Kong, Paris, Kuala Lumpur and Amsterdam, and has plans to roll into more markets soon.

GuestReady provides property management services for investors, homeowners and sharing economy accommodation hosts. Services include listing creation, guest communication, housekeeping, laundry, key management and yield optimisation, among others.

Homeowners and hosts can choose to engage GuestReady for a full-service Airbnb management package or pick from standalone services individually.

Sri Lanka looks to China for FDI in tourism

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Qifeng Ning of Wanda will be part of the delegation

A delegation of travel industry leaders from China is set to make their way to Sri Lanka later this month as the South Asian nation seeks interest from foreign investors to build up its tourism attractions and infrastructure.

Facilitated by the Centre of Asia Hotel Forum, the delegation comprises the likes of Haibo Bai, chairman and president of HNA Hospitality Group; Yun Cai, secretary-general of China Real Estate Association Commercial & Tourism Estate Committee; Qifeng Ning, senior vice president of Wanda Commercial Properties; and many others.

During their seven-day trip, they will be introduced to Sri Lanka’s themed tourism development zones as well as attend the inaugural Asia Hotel and Tourism Investment Conference (AHTIC), taking place from November 27-29 at the Hilton Colombo, and organised by Bench Events and the Sri Lanka Tourism Club.

At AHTIC, the Chinese delegates will also meet with the Sri Lankan president, prime minister and minister of tourism for further discussions.

Sri Lanka Tourism Club chairman Prabath Ukwatte said: “We will be working with government ministries to deliver themed international tourism and family entertainment zones, and to open them up for foreign investment. The conference will be an ideal opportunity to explain what we will be doing and to attract international finance.”

Besides the Chinese delegation, AHTIC will also be hosting international leaders of the hospitality industry to Sri Lanka to take part in three days of high-level discussions, forums, speeches and networking sessions.

Corporate travel up despite rise in travel risk perception

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A study conducted by medical and security specialists International SOS and Control Risks indicated that 72 per cent of over 1,000 corporate travel decision-makers perceive travel risk to have increased this year.

Despite the rise in perceived risk in travel, 44 per cent reported an increase in business travel activity in 2016 and more than 50 per cent expect further increase in 2017.

“Events of 2016 have resulted in a sense of increasing challenges in travel to places once thought secure. While risks are changing, organisations must ensure their actions to mitigate those changes are proportionate, and based on reality and not perception,” said Rob Walker, security specialist at International SOS and Control Risks.

“Issues like healthcare provision and road safety, which account for over 70 per cent of the assistance services we have provided in the past year, can often be obscured by more prominent, but less likely issues. With many organisations increasing their business travel activity, it is essential for decision-makers to be able to communicate that objective advice to their people, including in an actual crisis.”

The report further revealed that 80 per cent of organisations surveyed have modified their travel itineraries in the past year due to health and security concerns.

Meanwhile, 48 per cent of respondents state that their investment in travel risk mitigation has increased over the past year, and 47 per cent believe this will increase further in the coming year.

“Travellers are much less likely to encounter unexpected or avoidable problems if they plan ahead. Using objective advice to prepare travellers, and by staying up to date on any changes and how they might affect plans, will further reduce, both the likelihood of people experiencing problems, and the extent of the impact,” added Walker.

Short-term pain for long-term gain?

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As a crackdown on zero-dollar tours in Thailand dents arrivals from China, some insist this is a worthwhile tradeoff for lasting gains

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Thailand will miss its 2016 Chinese inbound tourism target because of a crackdown on zero-dollar tour operators, but the trade is embracing the move as a big step towards rebranding Thailand as a quality destination.

As part of a tourism reform under junta rule, prime minister Prayuth Chan-o-cha had ordered tourism authorities to put down mafia-type parties as well as zero-dollar tourism businesses to reposition the destination and let local communities share in tourism-related income.

This order led to the closure of four big nominee tour companies and arrivals from China have since dropped.

In the last week of September, the number of incoming Chinese tourists grew only 2.8 per cent, compared with 35 per cent growth in the first week. The three destinations experiencing the most severe impacts were Bangkok, Pattaya and Phuket, according to the Department of Tourism (DoT).

The DoT forecasted that tourist arrivals from China to Thailand will stand around 9.4 million visitors this year, lower than the previous estimation of more than 10 million visitors.

And according to Ronnarong Cheewinsiriamnuai, president of Thailand-China Tourism Association, the number of Chinese tour groups started declining in September and plunged after China’s peak outbound season during the Golden Week in early October. In Bangkok, numbers fell to around 50 groups per day, down from 300 groups in the past.

Still, local tourism stakeholders are generally voicing support for the clampdown, which Tourism Authority of Thailand (TAT) governor Yuthasak Supasorn said is a step forward in the country’s ambitions to court high-end tourists.

Association of Thai Travel Agents (ATTA), vice president Surawat Akaraworamat, added: “We must consider

natural resources and national benefits. Many tourism sites have become rotten as they have been overloaded by tourists. Is it worth it?”

Both TAT and ATTA expect that the impact on Chinese arrivals would be relieved by this year-end, although Ronnarong projects that the negative sentiment will drag till December.

There are some encouraging signs though, with the strongest one being support from the China National Tourism Administration (CNTA), which expressly encouraged Thailand to proceed with the crackdown.

Support is also evident in an MoU between the Thai Ministry of Tourism and Sports and CNTA to improve skills of Thai tour guides and develop pricing standards for Chinese tourists.

Meanwhile, TAT revealed that the price of a China-to-Thailand package now exceeds RMB3,000 (US$450), close to the price of a package from China to Japan, which starts at around RMB4,000.

Concerned by the rising prices, Ronnarong said: “If package prices to Thailand are equal to those in Japan, I have no idea how to compete. Japan and South Korea will benefit while Thailand loses.”

This article was first published in TTG Asia November 2016 issue. To read more, please view our digital edition or click here to subscribe.

Putting an end to ‘endo’ labour

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Philippines authorities are clamping down on the contractualisation of labour practices, putting some tourism and hospitality companies in a bind

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The Philippine government’s aggressive drive against the “endo” (end of contract) scheme has led to some confusion and misunderstanding among tourism and hospitality employers on legitimate hiring practices under contractualisation.

Endo refers to the hiring practice that companies engage in to prevent a contractual employee from becoming regularised by terminating him prior to the sixth month of service. After a short layoff, he will be rehired to assume the same role and perform the same functions. Such practices enable companies to save on pay and employee benefits for their contractual staff.

With the no-contractualisation policy starting next year, hotels, restaurants and other businesses in the hospitality industry will have to increase the headcount for their regular staff, according to the director of distribution and analytics at a Manila-based luxury hotel group, speaking on condition of anonymity.

Reacting to industry fears that the end of contractualisation might “spell the death of smaller hotels and those outside of major tourist destinations”, the director explained that those hotels “can hire under the legitimate contracting, but this is subject to evaluation after the end of the contract term and outsourcing which can be done for positions not in line with a hotel’s business like security personnel”.

For large hotel groups that rely on contractors to supply their stafff, they are not covered by endo “if they supply manpower services under the ‘outsourcing’ contract, such as for housekeeping attendants during high occupancy periods and waiters for functions”, the director pointed out.

But they are covered by endo “if they assign housekeeping room attendants or waiters in hotels for a straight five-month period and terminate their services only to rehire them after a short layoff for another straight five-month period”.

She said the impact of endo is that hotels will then have to review their headcount as to how many regular staff are really required in a department regardless of seasonality or occupancy levels.

“If the position is required on a full-time basis, then hotels will have to replace (contract staff) with a regular staff. Contractual staff can still be done by hotels based on occupancy levels, and ad hoc functions or events, (but not for) augmenting the regular staff because of the surge in business levels,” she said.

At press time, the Cagayan de Oro Hotel and Restaurant Association is seeking the consensus from its 43 members regarding endo, according to executive secretary Nollie Arguelles.

Carol Valdez, director of sales and marketing at Seda Centrio Hotel in Cagayan de Oro, said the property will comply with the rules but highlighted the difficulty of getting permanent staff due to the lack of skills and training in the provinces.

While Angel Ramos Bognot, president and managing director, Afro Asian Travel and Tours, is not aware of contractualisation in the travel agency sector, she does however contract staff like usherettes for conferences and tour guides on a per tour/project basis in line with the Department of Tourism regulations.

This article was first published in TTG Asia November 2016 issue. To read more, please view our digital edition or click here to subscribe.