TTG Asia
Asia/Singapore Sunday, 28th December 2025
Page 1652

Mapletree acquires full ownership of Oakwood Worldwide

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Oakwood Premier Incheon

Singapore-based Mapletree Investments has acquired Oakwood Worldwide in full after its initial purchase of a 49 per cent stake in its Asia-Pacific operations (Oakwood Asia Pacific) in 2014.

The deal marks Mapletree’s long-term strategy to strengthen its corporate housing and serviced apartment business, as it gains control of Oakwood’s network in more than 95 countries as the world’s largest provider of corporate housing and serviced apartments.

Commented Hiew Yoon Khong, Mapletree’s group CEO: “Our full ownership of Oakwood will allow us to enhance efficiencies and the growth momentum of our corporate housing and serviced apartment business.

“Mapletree intends to step up the acquisition and development of corporate housing and serviced apartment assets that will add to our earnings streams and expand housing options available to clients and guests. We will be looking at markets across the US, Europe and Asia-Pacific, regions where Oakwood is a well-regarded brand,” he added.

Christopher Ahearn will return to Oakwood as CEO after serving as its senior vice president of sales and marketing from 2005-2010. Prior to rejoining Oakwood, he was senior advisor to TPG Capital.

Oakwood’s founder and chairman Howard Ruby will assume the non-executive role of chairman emeritus, where he will serve in an advisory role.

Mapletree is currently developing three serviced apartment properties in Japan and Vietnam as well as one other asset in the US, which will be managed by Oakwood Worldwide upon completion.

Following the initial acquisition in 2014, Oakwood also took over the management of all nine of Mapletree’s corporate housing and serviced apartment assets in the US and Australia.

STB, JTB team up to promote Singapore as key destination for Japanese

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Tourists watching the lightshow at Marina Bay Sands, Singapore

The Singapore Tourism Board (STB) and Japanese travel giant JTB have signed an MoU to promote Singapore as a key destination in 2017 to Japanese travellers.

It is the first MoU between the two organisations, and Singapore is the first country in Asia to receive such emphasis. Under the MoU, STB and JTB will collaborate on product development marketing, sales and public relations to promote the Lion City as an attractive leisure and business destination in Japan.

For a start, STB and JTB will jointly develop and promote new travel packages targeting different consumer segments in the Japanese market including first-time travellers. For example, JTB customers will be able to enjoy an exclusive, customised night tour of Singapore on board an open-top bus.

Both organisations hope to further raise the profile of Singapore in Japan and attract 90,000 Japanese visitors through this year-long campaign spanning from April 2017 to March 2018.

In 2015 and 2016 respectively, STB and JTB had collaborated on commemorative tours and promotions to mark the 50th anniversary of Singapore’s independence and 50 years of Japan-Singapore diplomatic relations.

Mass tourism takes toll on Bali’s visitor spend, length of stay

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A new C9 Hotelworks and Horwath HTL report on Bali reveals warning signs of a shift to mass market tourism, with arrivals growth accompanied by lower yield per tourist and shorter average lengths of stay.

Occupancy was up more than four per cent in 2016, with “solid occupancy” across all categories (excluding luxury) driven by increasing foreign direct arrivals, a slowing in new hotel openings and a further slashing of rates.

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Kuta beach, Bali

Bali’s domestic market in 2016 was up 12 per cent year-on-year to around 7.1 million while foreign arrivals increased six per cent to four million, bringing total arrivals to over 11 million for the first time.

There was a marked shift towards mainland China, which now holds second position in terms of international arrivals and is forecasted to overtake the legacy Australian segment in 2017. According to a C9 statement, this increase can be attributed to a diversion of mainland Chinese traffic to Bali after Thailand’s government banned zero-dollar tours.

A 2016 survey by the Bank of Indonesia highlights that the typical Chinese tourist’s expenditure is around one-quarter that of a typical European or Australian tourist. With the proportion of Chinese tourists increasing, the economic benefits per new tourist is reducing.

As well, the average length of stay in Bali year-to-date September 2016 fell to 3.1 days, down from 3.2 days year-on-year. Denpasar was hardest hit, seeing a fall from 4.5 to 2.7 days year-to-date September 2016.

The report concludes that mainland China is arguably a sensible target market for meeting national arrivals goals since it is only a short- to medium-haul catchment from Indonesia, plus increasing direct flights and a massive population, which gives potential for rapid-fire growth.

But taking heed from Thailand’s experience, it is essential to foster other markets simultaneously to balance quantity and quality of foreign arrivals.

Virgin Australia enters alliance with HNA Aviation, has Hong Kong on radar

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Virgin Australia has announced an alliance agreement with HNA Aviation, Hong Kong Airlines and HK Express, which will see the Australian carrier launching flights to Hong Kong and China, as well as codeshare with these Chinese carriers on international and domestic flights.

As part of the first stage of the alliance, Virgin Australia plans to introduce flights between Australia and Hong Kong in mid-2017 on Airbus A330 aircraft.

Subject to regulatory approval, the airlines also plan to codeshare on each other’s domestic and international flights between Australia and Hong Kong/China; cooperate on route planning, sales, distribution and marketing; and offer reciprocral benefits on frequent flyer programmes including lounge access, priority check-in and other activities.

Virgin Australia Group’s CEO John Borghetti said: “This new alliance will be a game changer for travel between Australia and China, providing significantly more competition and choice for travellers.

“The alliance will accelerate and support our access to the Chinese market, which is Australia’s fastest growing and most valuable inbound travel market,” he added.

Trump’s travel ban a bigger blow to US image than arrivals

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Tourists by San Francisco’s Golden Gate Bridge

President Trump’s travel ban has had no observable impact on tourist demand to the US, according to a US delegation to India last week as part of the 2017 US-India Tourism Partnership Year, but work has to be done to uphold the country’s image as an aspirational destination.

“Though there has not been enough time to gauge if the ban (has had) an effect, we are yet to see a drop in demand. The fact remains that we are a safe destination,” said Nicholas Hentschel, executive vice president, AmericanTours International.

Hentschel expects the Japanese market especially to perform well in 2017. “(The ban) has a security element that is very important with travellers in Japan. There are obvious concerns with security in Europe so a lot of Japanese may choose the US over Japan this year.”

While a survey of National Tour Association (NTA) conducted after the executive order revealed that its members had not seen any drop in inbound tourism, stakeholders believe that image problems and decisions that undermine the travel sector have to be addressed.

Said NTA president, Pam Inmam: “There may be a perception that people are not welcome in the US now which is untrue… We are working together with the US Travel Association towards making the president understand the importance of the sector.”

Fred Dixon, president & CEO, NYC & Company, stated: “We had come out in opposition of the travel ban and we will continue to speak out against any impediment to travel for legitimate visitors.”

Aaron Wodin-Schwartz, vice-president, Public Policy, Brand USA, added: “The US is an aspirational destination… Our openness, diversity and amazing range of experiences remain intact.”

Airbnb gets into luxury vacation home business

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Airbnb has acquired Montreal-based luxury vacation rental company Luxury Retreats, a move that is expected to bolster the use of the sharing-economy giant among wealthy globetrotters.

Luxury Retreats, which offers over 4,000 homes in 1,000 destinations worldwide including Tuscany and the Turks and Caicos, provides concierge services and dedicated villa specialists to its customers. These services and support will be maintained as Luxury Retreats joins the Airbnb community.

Following the acquisition, Luxury Retreats CEO Joe Poulin will join Airbnb and lead luxury homes, reporting to Airbnb co-founder and CEO Brian Chesky.

Luxury Retreats will remain based in Montreal and will continue to operate as a standalone entity in the short time but over time its listings will be integrated and highlighted on Airbnb’s platform.

New Meliá resort to rise in Vietnam’s Cam Ranh

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Meliá Cam Ranh Bay

Meliá Hotels International has entered into an agreement with Saigon – Cam Ranh Joint Stock Company to launch the 300-room Meliá Cam Ranh Bay in 2018.

Located on the south-eastern coast of Vietnam, the beachfront property will be located five kilometres from the Cam Ranh Bay International Airport, and attractions nearby include the Tu Van Pagoda and Binh Ba Island.

Each of Meliá Cam Ranh Bay’s 200 rooms will feature sea views, while its 100 villas measure between 240m2 and 400m2 and come with private infinity pools. Facilities include a wedding chapel with direct beach access, the brand’s signature YHI spa and three F&B options.

This new deal brings the group’s current and future properties in Vietnam to five, after Meliá Hanoi, Meliá Danang, Sol Beach House Phu Quoc and the recently-signed Meliá Ho Tram.

With 13 hotels currently in operation and another 22 in the pipeline in Asia, Meliá Hotels International looks to double its portfolio in the region by 2020.

Direct flights launched between Pattaya, Phuket

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Thailand’s two major beach destinations, Pattaya and Phuket, will boast direct air connections when Thai AirAsia begins daily services between the two cities on March 30.

The flight will leave Pattaya (U-Tapao) at 10.55 and land in Phuket at 12.15. The return flight will depart Phuket at 12.50 and arrive in Pattaya at 14.10.

Thai AirAsia will also commence a daily flight between Pattaya (U-Tapao) and Ubon Ratchathani, in the north-east.

For this route, the flight will take off from Pattaya (U-Tapao) at 14.40, landing in Ubon Ratchathani at 15.50. The return service will leave Ubon Ratchathani at 16.35 and arrive in Pattaya at 17.45.

Philippine travel agencies allowed to continue passport processing

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In response to strong resistance from the trade, the Philippine Department of Foreign Affairs (DFA) is unlikely to push through with plans to bar travel agencies from assisting first-time passport applicants.

DFA had initially intended to cut out travel agents as middlemen from March 1 to streamline operations at its overcrowded consular and satellite offices, agents said.

However, it appears that DFA would not go through with the decision after an initial meeting with the Network of Independent Travel and Allied Services Philippines (NITAS) and National Association of Independent Travel Agencies (NAITAS), NITAS vice president Angel Ramos Bognot told TTG Asia.

Marlene Jante, newly elected president of the Philippine Travel Agencies Association (PTAA), had the same takeaway after a meeting with a DFA official.

“We have to protect the interest of travel agencies. We don’t earn much from passporting but it comes with the package,” said Jante on the sidelines of PTAA’s TravelTour Expo over the weekend.

Furthermore, first-time passport applicants are the ones most in need of travel agencies’ assistance particularly in ensuring they have all the required documents, PTAA secretary-general Paul So remarked.

Ramos Bognot added that barring travel agencies from providing passport services would especially affect those handling labour recruitment and corporate accounts.

Dusit International appoints sales, marketing VPs

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Dusit International has named Prachoom Tantiprasertsuk vice president of sales and Michael Leong vice president of marketing.

In her new position at Dusit International, Prachoom will oversee areas incuding MICE, OTAs, global sales offices, hotel sales, and revenue management.

Prachoom Tantiprasertsuk

She was previously general manager of Dusit Thani Laguna Phuket Resort, and counts among her former employers hospitality companies such as Four Seasons Hotels and InterContinental Hotels Group.

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Leong, meanwhile, has been promoted from his previous position as assistant vice president of branding, loyalty and digital marketing. He will now be responsible for branding, digital marketing, reservations, partnerships, advertising, and Dusit’s guest loyalty programme, Dusit Gold.

Prior to joining Dusit International in 2015, Leong was vice president of digital marketing of Shangri-La Hotels and Resorts.