TTG Asia
Asia/Singapore Wednesday, 8th April 2026
Page 1578

New Livn CEO Mark Rizzuto aims to double inventory

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Sydney-based Livn, an aggregator of instantly bookable tours and activities in Asia-Pacific, has appointed Mark Rizzuto as CEO, while its founder Steve Martinez has moved into the position of chief commercial officer.

Rizzuto was most recently general manager of distribution and e-commerce at Virgin Australia. Prior to that, he was head of retail distribution strategy and technology partnerships at Helloworld, and managing director of Asia for Travelport.

Steve Martinez (left) and Mark Rizzuto

Rizzuto said: “Our objective over the next 12 months is to double our inventory to more than 40,000 instantly bookable tours and activities.”

The platform was founded in 2010 and claims to have 22,000 tours and activities last year, from 12,000 before.

Livn services only the B2B channel, piping its products to travel agents and online retailers via a single API. It also recently announced an integration with Amadeus Selling Platform Connect.

“Agents are able to instantly book an incredible selection of tours and activities around the globe from hundreds of leading suppliers like Intrepid Group, G Adventures, Gray Line, Pro-Dive, Quicksilver Group and Urban Adventures,” Rizzuto said.

“The booking of these products is fully integrated into existing travel agency workflows, allowing for ease of reservation, itinerary management and back office integration.

“This removes the need for travel agents to book and manage these reservations via phone, website or email, and creates the same centralised efficiencies as the GDS have traditionally provided in air, car and hotel,” he said.

Sabre develops lodging content for launch next year

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Sabre Corporation is developing Sabre Content Services for Lodging, a technology solution that will integrate multiple sources of content including the Sabre global distribution system (GDS) and non-GDS sources such as aggregators, re-distributors, agency-sourced hotel content and other sources as identified.

Planned for a 2018 launch, the new solution will also support a multi-representation display option of the content.Buyers and consumers of GDS content will have access to more options and a more consistent shopping experience to include the way content is displayed at the room and rate level, according to Sabre.

The solution will also include the capabilities of Sabre APIs and will be incorporated across all Sabre points-of-sale: Sabre Red Workspace, GetThere and TripCase.

Free sightseeing tours from HKTB/Cathay

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Passengers are given their free passes on the airport express; Big Buddha in Hong Kong pictured

Hong Kong Tourism Board (HKTB) has partnered Cathay Pacific Airways to offer visitors travelling to Hong Kong for three nights or more a free sightseeing tour.

Valued from HK$55 (US$7) to HK$95 per person, eligible visitors can choose tours ranging from a day-long, open-top bus ride, to a guided walk through the city’s entertainment, culture and dining district, Old Town Central.

Passengers are given their free passes on the airport express; Big Buddha in Hong Kong pictured

For visitors connecting through Hong Kong between six and 24 hours on Cathay, another set of experiences is offered.

They will be given a free pass on the airport express, or can buy one of three experiences, such as a round-trip to Lantau Island or Hong Kong Disneyland visit, at a special price.

All travel must be booked and purchased via Cathay at cathaypacific.com.

To opt into the extended-stay programme, travel must be booked by February 28, 2018 and completed by March 31, 2018. The transit option requires travel booked by May 31, 2018 and completed by June 30, 2018.

For more information, visit cathaypacific.com or discoverhongkong.com.

Hertz appoints GSA in India and Vietnam

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The Hertz Corporation has appointed Discover the World and InterGlobe Air Transport Limited (IGAT) as general sales agents (GSAs) for Vietnam and selected India markets respectively.

The GSAs will promote Hertz’s products and services around the globe to domestic travel trade partners, corporate customers and leisure travellers.

Sitting in the front row from left to right: Discover the World Vietnam’s Tu Thi My Phuc, Hertz’s Marcus Tan; and InterGlobe Air Transport’s Amit Mishra

Michel Taride, group president, Hertz International, said: “With the number of international trips from India and Vietnam forecasted to grow by almost 10 per cent over the next few years, we view these countries as important source markets for our worldwide rentals.”

In India, IGAT will distribute car rental products from the Hertz brands across the travel trade, small and medium enterprises, and large local companies in selected Indian cities. Meanwhile, Discover the World India will continue to operate as Hertz’ GSA servicing the travel trade and global corporations in Bengaluru, Delhi and Mumbai.

Discover the World also operates as Hertz’s GSA in Indonesia, Malaysia, Philippines, Taiwan and Thailand.

Biggest race of his life

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In life, the best races aren’t about money or status, as AccorHotels’ vice president marketing and strategic relationships Asia-Pacific, Michael Parsons, knows only too well.

Parsons, along with seven other friends such as Accor’s Baptiste Leblan, Scott Gordon and Tony Chisholm, will compete in the Ironman 70.3 Phuket, Thailand this November 26, to raise awareness and much-needed funds for research on the Pallister-Killian Syndrome (PKS), which Parsons’ son, Jax Bay Parsons, suffers from.

Jax and Michael Parsons

PKS happens randomly and for no known reason. It is believed there are under 200 diagnosed cases of PKS in the world. However, with greater research and testing, more cases are being reported and awareness is now building. Discover more about PKS here: www.pks.org.au.

If you’re in Phuket on November 26, be sure to cheer our industry colleagues on. If you wish to support this cause, please click: https://www.mycause.com.au/page/159229/tri4jax (Support the Cause).

Dual role for Michel Chertouh in Japan

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ANA InterContinental Tokyo has appointed Michel Chertouh to the dual role of general manager of ANA InterContinental Tokyo and regional general manager, Greater Tokyo and Okinawa.

Chertouh will be overseeing all InterContinental Hotels Group’s (IHG) properties in Tokyo and Okinawa, and the general managers within the area.

He spent the last five years based at InterContinental Bali Resort as regional general manager responsible for 14 IHG branded resort properties in Indonesia, Malaysia & Thailand.

Six Senses appoints DOSM for Maldives and Seychelles

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Six Senses Hotels Resorts Spas has appointed Julian Crane as director of sales & marketing, Maldives and Seychelles.

Based in the Bangkok office, Crane brings more than 20 years of international experience in the high-end hospitality sector.

Prior to joining Six Senses, he was the director of marketing for Four Seasons Hotel Doha.

Mövenpick appoints VP sales to support expansion

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Mövenpick Hotels & Resorts has appointed Julien Bonafous to the newly-created role of vice president sales.

He will be responsible for leading the group’s sales operations, which includes 17 international and area sales offices worldwide, and ensuring sales activity is aligned to key marketing, revenue and development objectives. He will also consolidate the top line performance across Europe, Africa, the Middle East and in Asia.

Before joining Mövenpick, he was director, global sales office, Middle East, Greece & Turkey for Starwood Hotels & Resorts. Prior to this, he was director, international sales, Middle East & Africa, at Hilton Hotels.

Philippine trade bemoans loss of passport income

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Philippine travel agents are no longer allowed to process passports, a move that impacts their income and may even worsen the already tedious process of applying for and renewing passports.

The Department of Foreign Affairs (DFA) said in a statement that it has removed the 1,200 slots for passport application reserved daily for travel agencies to make more slots available to the public and clean up the “bogus appointments made by unscrupulous individuals” using those slots.

Philippine Travel Agencies Association (PTAA) president Marlene Jante said this is a big blow especially to some agencies who get as much as 15 per cent of their income from passport processing services.

She further pointed out that the assistance of travel agencies offer convenience to passport applicants who are from the provinces, the elderly, PWDs, overseas Filipino workers (OFWs) and corporations that usually apply for the passports of their travelling executives and staff.

PTAA secretary-general Paul So, concurrent managing director of Great Sights Travel and Tours, agreed many agents lose a sizeable income stream, adding that passport services usually come with bookings for other trip components such as air tickets and tours.

He advised travel agents to diversify and focus on offering services other than documentation.

Like other travel consultants, So believed that elbowing travel agencies out of passport processing will worsen the challenges as it is only a stop-gap measure that does not address the whole issue.

He said DFA lacks facilities for the increasing number of passport applicants, currently at five million, but it has no programme for expansion and has not even properly forecast the demand for passport services.

A travel agent pointed out that given the huge and increasing number of applicants, DFA should instead have the foresight to increase the slots allotted to travel agencies.

Rajah Tours president Jojo Clemente said the move means “a loss of income for DFA-accredited agencies that get to employ liaison officers to do the work. “So what do we do with these people?” he asked.

Meanwhile, PTAA’s Jante expressed hopes that the abolition was a temporary measure only until December as the DFA assured PTAA in a meeting in August, even though DFA’s later statement on the abolishment made no mention of that.

Tourism secretary Wanda Teo, a former travel agent, has promised PTAA and other agency associations that she will consult with the DFA on the issue.

Indonesia jubilant on back of China sales mission

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Indonesia is expecting a rise in Chinese Muslim visitors over the next few months following what it hails as a successful trade visit to the country, buoying hopes of hitting 2.4 million arrivals from China for 2017.

The Halal Tourism Acceleration and Development Team of the Ministry of Tourism of the Republic of Indonesia recently led a delegation of travels experts and businesses on a sales mission to Xi’an, Yinchuan and Beijing to promote its Halal offering.

Tourists watching the Balinese Kecak Dance at Uluwatu Temple on Bali

Riyanto Sofyan, chairman of the Halal Tourism Acceleration and Development Team of the Ministry of Tourism of the Republic of Indonesia, who led the delegation, said: “Every aspect of the trade mission was a resounding success and one we believe will bear immediate results for Indonesian tourism and trade.”

“During the visit we laid the groundwork to forge strong ties with a number of Halal industry Associations, China’s Halal Food Chamber of Commerce and several Chinese Muslim communities in Xi’an, Yinchuan, and Beijing.

These partnerships hold considerable value for the destination as they cover more than 300 companies that are focusing on the halal industry in the country and represent millions of Chinese Muslim families who currently choose Malaysia as the go-to holiday destination, he added.

Sofyan added that the Chinese counterparts showed interest in the 10 new Bali destinations.

The visit to China is part of a wider initiative by Ministry of Tourism, Republic of Indonesia to target 20 million international tourists by 2019 including five million Muslim visitors.