TTG Asia
Asia/Singapore Sunday, 21st December 2025
Page 1557

Singapore polytechnic takes steps to ‘future-proof’ hospitality workforce

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Singapore’s Republic Polytechnic (RP) has announced MoU signings with 14 new industry partners and a revamp of one of its diploma programmes to support the hospitality sector’s transformation.

The initiatives were unveiled at the institution’s School of Hospitality (SOH) Industry Day last Friday, in line with the day’s theme of Ready Employers, Ready Employees.

New partners Frasers Hospitality, Eureka Technologies, DRx; photo credit: Republic Polytechnic School of Hospitality

The school’s Diploma in Wellness, Lifestyle and Spa Management will be renamed Diploma in Wellness and Hospitality Business, and updated with new modules to equip students with relevant skills and up-to-date knowledge on wellness industry trends.

SOH will also collaborate with its 14 new partners – spanning the hospitality, events, wellness and F&B sectors – on areas including the test-bedding of technologies and development of processes to enhance productivity, and providing RP students with more opportunities for skills training.

Dilmah Singapore will also provide a Dilmah School of Tea classroom and training room, and explore setting up a joint lab with RP.

The latest partnerships bring SOH’s total number of MoU partners to 41.

Examples of productivity-enhancement solutions that the school (under the Hospitality Solutions Centre) has rolled out include Singapore’s first hotel front-of-house Autonomous Guided Robot at M Social Singapore Hotel, known as Automated Room-service Associate, in collaboration with StarHub and robotic vendor, Savioke. The Millennium & Copthorne group now plans to deploy the solution across all its Singapore hotels.

At 30 Bencoolen Hotel, RP also launched the Smart Room and Integrated Solutions Ecosystem in collaboration with Eureka Technology, Saflok and Amadeus to resolve electrical defects before affecting the guest experience.

Registration for ITB China 2018 now open

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The second edition of ITB China, which will take place at the Shanghai World Expo Exhibition from May 16-18, 2018, is offering exhibitors who register early by August 31, 2017 a 10 per cent discount on stand fees.

Interested parties may register at www.itb-china.com/exhibitors/exhibitor-registration/.

Since online registration for ITB China 2018 opened, the number of exhibitor sign-ups has surpassed that seen at the same time last year for the show’s inaugural edition, according to the show organiser.

David Axiotis, general managed of ITB China, said he is expecting the exhibition space will become “scarce again” despite having significantly increased the overall scale of the event.

ITB China 2017 saw the participation of some 600 exhibitors from 70 countries alongside 10,000 attendees.

 

Hilton to plant a DoubleTree in Halong

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A DoubleTree by Hilton property is scheduled to open its doors in Vietnam’s Halong city in 2Q2021, which will increase Hilton’s footprint in Vietnam to nine hotels open or under development.

At the singing ceremony, (from left) Tri Duc Hotel JSC’s Tran Toan Thang and Truong Thanh Long along with Hilton’s Guy Phillips and Christian Pucher 

The brand’s third hotel under development in the country, the 318-room DoubleTree by Hilton Halong Bay will four F&B options, a spa, fitness centre and swimming pool, as well as 1,200m2 of meetings and events facilities including a ballroom.

Located in the city’s tourism precinct about 14km from Tuan Chau International Port, the hotel provides boat and cruise connections to Halong Bay as well as access to entertainment and attractions including Halong Ocean Park.

Genting Dream

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Dream Palace pool

What The 18-deck, 151,300-tonne Genting Dream was designed to tap the high-end market in China and Asia. Out of 1,674 cabins, more than 70 per cent offer private balconies while over 100 provide connecting rooms catering for extended families and groups.

I embarked on a three-day, two-night weekend cruise that departed from Kai Tak Cruise Terminal on a Friday evening, looking forward to a full-day high seas voyage across the South China Sea the following day and the journey back to shore on the third day.

Apart from the six meals included at Dream Dining Room (Lower and Upper) and Lido Buffet, guests are spoilt for choice with over 35 restaurant and bar concepts covering Chinese regional, Asian and international cuisine to suit different palates. My favourite is the Silk Road, which offers Chinese fine dining by day and turns into a cabaret and burlesque show by night.

While there is no room service, some food outlets like the Lobby Bar operate till 01.00 while Bar 360 stays open round the clock.

Not to be missed are some pioneering concepts like the world’s first Johnnie Walker House at sea serving upscale Scotch whisky.

Balcony stateroom

Why The premium Asian hospitality style is fully reflected from the bilingual (English and Chinese) public signage and room keycard, as well as its 2,000 crew members who are mostly friendly Asian faces i.e. Chinese and Filipino. Since the liner has a guest capacity of 3,352, it creates a high crew-to-guest ratio for cruising in Asia.

My 20m2 Balcony Stateroom on the 12th floor can accommodate up to four guests, thanks to the extra sofa bed and a spare duvet set stored in the cabinet. But what won my heart were the premium in-room amenities – think TWG tea bags packed in a dedicated black case – and the comfortable bed, clad with bouncy duvet and a choice of pillow from satin to feathers, ensured two nights of sweet dreams for me.

For those who yearn for the ultimate luxury experience, the two-storey Dream Mansion offers a ‘ship-within-a-ship’ experience with 142 suites featuring European-style butler service and exclusive facilities like private pool deck swimming pool and Genting Club restaurant.

How After completing a business conference on Saturday morning, I was left with only half a day to explore this 335m-long vessel proper – and that’s not enough.

Duty-free retail outlets and gaming facilities aside, the ship abounds with diverse entertainment options. The 45-minute China’s Got Talent is a theatrical representation of the Chinese hit TV series held in the 999-seat Zodiac Theatre at 21.00 while the Rhythm Divine: Latin Ballroom Dance Show is scheduled at 23.00 and the Voyage of a Lover’s Dream takes place at 14.00 and 16.00.

However, I missed the afternoon shows as I was too engrossed in other recreational activities like bubble football, hip hop dance with staff, mini golf, a water park featuring six different slides and a rock climbing wall.

Karaoke fans will be thrilled to know that five private karaoke rooms are provided on board.

Verdict An ideal short escape for families as well as guests seeking a premium cruise experience at sea.

Rates Summer promotional rate from HK$1,649 (US$212) per person, based on double occupancy and excluding gratuity, port charges and visa

Contact details
Tel: (852)-2317-7711
Website: dreamcruiseline.com
Email: reservations@dreamcruiseline.com

Hand in hand for a common ASEAN future

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Ties that bind: (from left) Indonesia Ministry of Tourism's Rizki Handayani, Tourism Malaysia's Mirza Mohammad Taiyab; ASEANTA's Sam Cheah; Indonesia Ministry of Tourism's Arief Yahya; Indonesia Parliament's Yanti Sukamdani; Lao ambassador to Indonesia; Cambodia ambassador to Indonesia; Jakarta Tourism Office's Tinia; Indonesia Ministry of Tourism's I Gde Pitana and ASTINDO's Elly Hutabarat

As part of ASEAN’s 50th anniversary celebrations, Indonesian Ministry of Tourism and ASTINDO earlier this week organised a gala dinner at Hotel Borobudur in Jakarta, which was attended by key tourism and industry figures in Indonesia, representatives from ASEAN countries and buyers from around the world.

The event was also a showcase of ASEAN’s tourism diversity and solidarity, as regional carriers Garuda Indonesia, Singapore Airlines, Thai Airways, Philippine Airlines, Royal Brunei Airlines and AirAsia collaborated to bring around 100 buyers from around 12 countries on an ASEAN fam trip, visiting the airlines’ respective countries and Indonesia. The following day, these buyers attended the Indonesia Travel Mart, hosted by Indonesia Tourism Business Association, before departing for various parts of Indonesia.

Ties that bind: (from left) Indonesia Ministry of Tourism’s Rizki Handayani, Tourism Malaysia’s Mirza Mohammad Taiyab; ASEANTA’s Sam Cheah; Indonesia Ministry of Tourism’s Arief Yahya; Indonesia Parliament’s Yanti Sukamdani; Lao ambassador to Indonesia; Cambodia ambassador to Indonesia; Jakarta Tourism Office’s Tinia; Indonesia Ministry of Tourism’s I Gde Pitana and ASTINDO’s Elly Hutabarat

Subtle indulgence, no-frills chic on the rise among luxury travellers

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Yoga in extraordinary spots a popular activity among 'post-status' luxury travellers, Sabre says

High-end travellers are increasingly choosing subtle indulgence and travel forms that relate to their personal values, as opposed to flashy, conspicuous consumption, according to recent research by Sabre in collaboration with TrendWatching.

“The evolution of high-end travel is creating a marketplace where ‘luxury’ is defined by the most exclusive, unique experiences that reside at the intersection of affluence and access,” said Sarah Kennedy Ellis, vice president of global marketing and digital experience at Sabre Hospitality Solutions.

Yoga in extraordinary spots a popular activity among ‘post-status’ luxury travellers, Sabre says

“We see guests moving beyond traditional ideas of status and embracing highly-bespoke travel opportunities that focus more on the individual traveller’s personality and values and less about expressing opulence.”

One trend highlighted in the Future of Luxury Travel report is wellness consumption. According to figures from the Global Wellness Institute, the global wellness tourism segment is expected to grow by over 37 per cent to US$808 billion over the next three years. A major driver of this growth will be luxury travellers looking for opportunities to better themselves.

Secondly, low-key luxury is on the rise for affluent travellers who identify with “post-status” ideals. These travellers choose subtle indulgence over prominent labels and showy opulence. The “no-frills chic” phenomenon sees travellers choosing travel that contrasts with traditional luxury – which, itself, is a new expression of status through defying convention, Sabre observed.

Another trend is what Sabre refers to as “indulgence without guilt”. The report cites examples of emerging high-end products and services whose selling points include positive environmental or social impact. From ice cream made from fruit that would otherwise have been sent to a landfill, to lab-grown gems that offer an ethical alternative to diamond mining, wealthy consumers are choosing luxury products that help make the world a better place.

The full report is available for download here.

Qatar waives visa for 80 nationalities

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Announcing the waiver, (from left) Qatar Tourism Authority's Hassan Al Ibrahim, Qatar Airways' Akbar Al Baker and Ministry of Interior's Muhammad Rashid Al Mazroui

Qatar is allowing visa-free entry for citizens of 80 countries with immediate effect, according to a joint statement from the Ministry of Interior, Qatar Tourism Authority (QTA) and Qatar Airways.

A multi-entry waiver will be issued free-of-charge at the port of entry, upon presentation of a valid passport with a minimum validity of six months and a confirmed onward or return ticket.

Announcing the waiver, (from left) Qatar Tourism Authority’s Hassan Al Ibrahim, Qatar Airways’ Akbar Al Baker and Ministry of Interior’s Muhammad Rashid Al Mazroui

Depending on the nationality of the visitor, the waiver will either be valid for 180 days (from the date of issue) and allow the visitor to spend a total of 90 days in Qatar; or 30 days and for a stay period of 30 days in Qatar with the possibility of an extension of the waiver for an additional 30 days. The full list is appended**.

The former applies to countries such as Turkey, Seychelles, Iceland, Austria, Spain, Greece and Italy; and the latter to Malaysia, Singapore, Thailand, Brunei, China, Hong Kong, Japan, South Korea, Japan, the US and UK, among others.

Hassan Al Ibrahim, chief tourism development officer at QTA, said: “With 80 countries eligible for a visa waiver, Qatar is now the most open country in the region.”

Qatar is also considering waiving visa requirements for holders of a residence permit or a valid visa from GCC nations, the UK, US, Canada, Australia, New Zealand or the Schengen countries. This would allow eligible visitors to obtain an Electronic Travel Authorisation by completing an online application at least 48 hours prior to travel.

Recent measures taken to facilitate visitor access to Qatar include the launch of an e-visa platform (www.qatarvisaservice.com) last month; +Qatar, an initiative to promote the country as a stopover destination in May; and enhancements for transit passengers last November.

The latest move comes amid a two-month boycott imposed on Qatar by its Gulf neighbours, as the oil-rich state seeks to build up its trade and diplomatic ties beyond the region.

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SATS rolls out airport travel concierge app

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The app comes in handy for passengers finding their way around airports

Changi Airport’s ground-handling and in-flight catering service provider SATS has launched a mobile app, Ready To Travel, that helps travellers plan their trips and navigate airports around the world.

Officially released at the NATAS travel fair today, Ready To Travel provides travel alerts, safety advisories, airport navigation, social itinerary planning and attraction bookings, among others. Services on the app will be updated weekly.

The app comes in handy for passengers finding their way around airports

It currently offers point-to-point airport directions for Changi Airport, Bangkok’s Suvarnabhumi Airport, Tokyo’s Narita Airport and Hong Kong’s Chek Lap Kok Airport.

There are plans to expand the app to include more airports in the region frequented by Singaporean travellers and integrate it with online check-in services and FAST (fast and seamless travel) terminals used in Changi Airport, said Alex Hungate, SATS president and CEO.

SATS is also in talks with airline partners to develop the app, and will soon include more offerings such as pre-flight duty-free purchases, buggy rental at Changi Airport as well as in-flight purchase services.

“As more of the passengers’ journey becomes digital, SATS needs to develop its own consumer and social marketing to accompany the user,” Hungate told TTG Asia. “We can pull together the physical and digital with our ground-handling experience across 50 airports in the region, as well as our relationship with airports and airlines.”

The Ready to Travel app is free to download on the iTunes Store and Google Play Store.

Taipei tantalises Singaporean travellers with food tours

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The package centres on flavours of Taiwan; skewered stinky tofu with cabbage pictured

In its latest effort to lure Singaporean travellers and highlight newly rejuvenated districts, the Taipei City Government has launched a 3D2N free-and-easy foodie tour package to be sold at the Taipei booth at the 2017 NATAS Fair, which is taking place this weekend.

Pegged with return flights on China Airlines, the package centres on Taipei’s “Five Distinct Flavours”: Classic Taiwan Tastes, Everyday Aromas, Hotpot Hotspots, Refreshing Sweet Treats and Gifts-to-Go.

The package centres on flavours of Taiwan; skewered stinky tofu with cabbage pictured

Food locales featured were recommended by 14 travel agencies in Singapore, including ASA Holidays and Nam Ho Travel.

Chien Yu-yen, commissioner of the Department of Information & Tourism from the Taipei City Government, observed that while Singaporean travellers are well-versed in identifying popular places to visit, not many are aware of that some old districts have been recently rejuvenated.

“We hope to promote these places such as Beimen (Taipei Old North Gate) and the Dadaocheng district,” Chien told TTG Asia at the Fun Taipei Salon yesterday.

The S$545 (US$399) package also comes with a Taipei food guide, in addition to more than S$2,000 worth of dining, retail and boutique hotel room rate vouchers.

Taipei has also partnered with Scoot to offer the same travel guide and vouchers to the LCC’s Taipei-bound flyers. This promotion will run until January 31, 2018.

Beyond this package, Singapore’s Dynasty Travel is also pushing lesser-known Taipei locales such as Wufenpu, Ruohe and Tianlu, said director of public relations & communications, Alicia Seah. “Taipei is a must-visit, and there are many things to do and eat besides hotspots like Taipei 101 and Ximending,” said Seah.

The number of travellers from Singapore to Taipei rose 8.9 per cent to 195,442 in 1H2017, compared to the same period last year.

Banyan Tree, Vanke seals partnership for China growth

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Banyan Tree Holdings has executed and completed the definitive agreements with China Vanke to create Banyan Tree Assets (China) (BTAC), a 50:50 joint venture inked between both companies to consolidate the ownership of its Banyan Tree-branded hotels and assets in China.

BTAC in turn has invested in and holds a 40 per cent stake in each of Banyan Tree’s operating companies incorporated in Singapore, Banyan Tree Hotel Management (China) (BTMC) and Banyan Tree Services (China) (BTSC) respectively.

Banyan Tree ties up with Vanke in an effort to up its game in China’s luxury hotel market; Banyan Tree Lijiang pictured

Based on the agreed valuation methodology, Vanke will (via share subscription) inject a sum of approximately S$72 million (US$52.8 million; subject to post-completion adjustment) into BTAC, in return for newly issued shares amounting to a 50 per cent stake in BTAC; and inject a further sum of approximately S$18 million in aggregate into BTMC and BTSC, for Vanke’s effective stake in BTMC and BTSC.

BTAC will be a company with net tangible assets value of approximately S$100 million, as it aims to become a sizeable company by acquiring or developing hotels and resorts in China bearing the Banyan Tree brands.

Banyan Tree will also allot and issue new shares equivalent to approximately 4.99 per cent equity stake in Banyan Tree to Vanke for an amount of approximately S$24 million, with an additional issuance and options that will enable Vanke to acquire in aggregate a 10 per cent equity stake in Banyan Tree.