TTG Asia
Asia/Singapore Tuesday, 3rd February 2026
Page 1265

Preferred Hotels unveils new loyalty platform, extends benefits to partner hotels’ rewards members

0
The Capitol Hotel Tokyu

Preferred Hotels & Resorts has launched a new loyalty platform, I Prefer Alliance Program, which allows partner hotels to extend full benefits of the I Prefer Hotel Rewards to members of their own guest reward programmes.

Featuring a straightforward points exchange structure, I Prefer Alliance allows partner hotels to incentivise their respective loyalty members by extending access to the Preferred Hotels & Resorts portfolio where they can earn and redeem points.

The Capitol Hotel Tokyu is a member of Preferred Hotels & Resorts

Through I Prefer Alliance, partners can extend the full benefits of I Prefer Hotel Rewards to members of their own loyalty programmes upon every eligible stay. The points exchange structure for each I Prefer Alliance partnership will be unique to the structure of each individual partner’s programme.

As inaugural partner, Tokyu Hotels’ affiliation with I Prefer Alliance will offer all Tokyu Comfort Members two Comfort Points for every US$1 spent on net room reservations when they book any hotel outside Japan. In addition, I Prefer members visiting Japan will now be able to earn 25 I Prefer points per US$1 spent on net room reservations, as well as redeem I Prefer Reward Certificates, at 19 participating Tokyu hotels, four of which are members of Preferred Hotels & Resorts: The Capitol Hotel Tokyu, Cerulean Tower Tokyu Hotel, Kyoto Tokyu Hotel, and Nagoya Tokyu Hotel.

Salazar: opportunity to further support hotel partners’ individual goals

Jeri Salazar, vice president of loyalty, Preferred Hotels & Resorts, said in a statement: “I Prefer Alliance was created to provide independent hotels with the flexibility to personalise their own programmes in a way that would help drive more loyalty from their current members, while creating more visibility for partner properties and all hotels that participate in I Prefer… We look forward to integrating more hotel partners into I Prefer Alliance globally in the months ahead.”

As of January 2019, more than three million members have enrolled in I Prefer. Benefits included points that could be exchanged for cash value, Prefer Reward Certificates, as well as elite status and additional benefits such as priority early check-in/late check-out, room upgrade based on availability, and complimentary Internet access.

In 2018, the programme produced a 24 per cent increase in reservations revenue and a 31 per cent increase in stays to participating hotels, as compared to 2017. I Prefer was first introduced as a points-based model by Preferred Hotels & Resorts in August 2013.

 

Update: The headline was amended to clarify that I Prefer Alliance is an extension of the company’s existing programme

Indonesia bids to host 2032 Olympics

0
BNI 46 Tower with located in South Jakarta Central Business District

Indonesia has submitted a bid to host the 2032 Summer Olympics, Jakarta’s state news agency Antara announced yesterday.

Indonesia’s ambassador to Switzerland, Muliaman D Hadad, submitted a letter from president Joko Widodo to the International Olympic Committee (IOC) last week.

Indonesia is interested to host the Olympics in 2032; South Jakarta’s CBD pictured

The ambassador was quoted by the news agency, indicating that the IOC has acknowledged Indonesia’s hosting capabilities during last year’s Asian Games and Asian Paragames.

A senior official in the coordinating ministry for human development and culture, Gunawan, has also confirmed the bid.

If Indonesia wins the bid it would become the fourth Asian country to do so, after Japan, China and South Korea. However, this current bid could face competition from India, and a joint bid by North and South Korea.

The IOC will pick the 2032 host by 2025.

Upcoming hosts for the next few Summer Olympics are Tokyo in 2020, Paris in 2024, and Los Angeles in 2028.

Record attendance delivers US$6bn revenue to HK Disneyland

0
Hong Kong Disneyland remains

Hong Kong Disneyland Resort (HKDL) has reported record high revenue and earnings before interest, taxes, depreciation and amortisation (EBITDA) for the 2018 fiscal year.

Revenue rose 18 per cent to HK$6 billion (US$765 million) for the year ending September 29, 2018, while EBITDA jumped 48 per cent to HK$1.4 billion. The growth in revenue and EBITDA was attributed to increases in occupied room nights at resort hotels, park attendance and guest spending.

Hong Kong Disneyland remains one of Hong Kong’s top draws

Annual attendance reached 6.7 million, up eight per cent over the previous year. Across-the-board growth was seen in local, mainland China and international markets, which accounted for 40 per cent, 34 per cent and 26 per cent of total attendance, respectively.

International attendance also hit a record high for the second year in a row, fuelled by strong visitation from Japan, South Korea and the Philippines. Since the park’s opening in 2005, total cumulative attendance has reached more than 77 million.

During the year, per capita spending increased six per cent, representing nine years of continuous growth. Hotel occupancy was up six percentage points to 75 per cent. Disney Explorers Lodge, which opened in April 2017, contributed to 44 per cent growth in occupied room nights.

Record revenue and EBITDA reduced net loss by HK$291 million to HK$54 million, an 84 per cent improvement from fiscal year 2017.

Stephanie Young, managing director of HKDL, attributed the increase in visitation and revenue in the past year to “innovative initiatives” such as the first-ever, large-scale outdoor concerts, and 10K Weekend running events.

The series of six outdoor concerts by popular Taiwan band Mayday was a groundbreaking initiative using the resort’s coach park to host 120,000 attendees. Tailored packages of the resort’s hotel room and park experience contributed to both hotel occupancy and park visitation.

Better connectivity has also allowed HKDL to capitalise on business potential brought about by the Hong Kong-Zhuhai-Macao Bridge and the High Speed Rail (Hong Kong Section). HKDL increased its promotions of the resort as a staycation choice, and launched tailored products in the connected markets in the Greater Bay area, as well as central and western regions of mainland China.

Ant Man and The Wasp Nano Battle! attraction will soon open

HKDL believes its momentum will continue with new attractions and expansions, such as the soon-to-open Ant-Man and The Wasp: Nano Battle! on March 31, and the Bibbidi Bobbidi Boutique opening in summer 2019.

New GM takes reins at Singapore Marriott Tang Plaza Hotel

0

Singapore Marriott Tang Plaza Hotel has appointed Jason Leung as general manager, joining the hotel from his most recent role as general manager of Le Meridien Singapore, Sentosa.

The hotel veteran has more than 16 years of experience under his belt, having began his career in sales and marketing in the hospitality industry in Sydney.

In 2006, he assumed the role of business development director at Four Points by Sheraton, Sydney, and was quickly promoted to director of sales. He then transferred to The Westin Resort Nusa Dua, Bali in 2009, where he held various key management roles including director of sales & marketing, executive assistant manager and hotel manager.

Sixth Oasis-class ship in order book for Royal Caribbean

0
Symphony of the Seas is the fourth Oasis-class vessel which debuted last year

Royal Caribbean Cruises (RCL) has entered into an agreement with French shipbuilder Chantiers de l’Atlantique for an order of a sixth Oasis-class ship, slated for delivery in the fall of 2023.

This order is contingent upon financing, which is expected to be completed in the second or third quarter of this year.

Symphony of the Seas is the fourth Oasis-class vessel which debuted last year

Richard Fain, chairman and CEO, RCL, said in a statement: “This order is a reflection of the exceptional performance of this vessel class and the extraordinary partnership between Chantiers de l’Atlantique and RCL.”

This will be the 23rd cruise ship that RCL is building at Chantiers de l’Atlantique.

Catching the curl at Como Maalifushi

0
XX

Como Maalifushi in the Maldives has launched a Surf Pass programme in partnership with luxury surf company, Tropicsurf.

The programme will bring guests on a boat trip to the three atolls of Thaa, Laamu and Dhaalu Atolls in the archipelago’s remote south-west region to enjoy isolated and relatively unknown surf breaks.

Surf’s up at COMO Maalifushi

For instance, the Thaa Atoll coastline is known for its consistency, with swells captured from numerous directions. Surfers can ride on Farms – a right-hander with an idyllic backdrop, delivering mechanical-shaped waves from a contoured reef-corner ideal for noseriding, shortboarding or standup paddle boarding.

Como Maalifushi’s daily Surf Pass costs US$245 per person and includes a luxury speed-boat journey to the waves; access to the three atolls and its 20 surf breaks; a Tropicsurf coach and guide; as well as sunscreen, water and towels.

For the more adventurous, Tropicsurf’s instructors can take guests to a string of uninhabited islands further south, said to offer excellent surf breaks including a few highly prized secrets.

The Surf Pass Programme is available on a seasonal basis between April and October. April is an excellent month for glassy conditions, while May signals the start of the rainy season. June to September offers larger swells and more consistency, while October tends to have smaller swells that are fairly reliable. Water remains at a near constant temperature of 30°C year-round.

Sherrilyn Charles now DOSM of Sheraton Grand Danang Resort

0

Sheraton Grand Danang Resort has appointed Sherrilyn Charles as director of sales and marketing.

She comes to the Vietnam resort from Samoa, where she was the complex director of sales and marketing for two connected Sheraton properties.

The industry veteran brings two decades of experience in the industry, gained from years of working in the Europe/Middle East/Africa regions.

The Caribbean native’s first position upon graduation was with Hilton Hotels in the Netherlands in sales. She grew her career in sales and marketing, taking on roles with progressive levels of responsibility at hotels and resorts in the EAME, Pacific and South-east Asia regions.

Charles then joined Starwood in 2008 where she served as international business development manager.

Best Western acquires WorldHotels to enhance luxury portfolio

0
Kong: in the coming months, focus will be on unlocking WorldHotels’ potential by improving revenue delivery to its hotels

WorldHotels has been acquired by Best Western Hotels & Resorts, marking another change of ownership since it was bought over by US-based hospitality sales and marketing consortium Associated Luxury Hotels two years ago.

The WorldHotels brand, which represents a collection of approximately 300 hotels and resorts around the world, will play a “critical role” in enhancing Best Western’s portfolio of offerings to include the upper upscale and luxury segments, according to a statement from the US-headquartered hospitality group.

Kong: immediate focus is on unlocking WorldHotels’ potential while also retaining its independent identity

WorldHotels will maintain its individuality while benefiting from Best Western’s scalable e-commerce platform, partnerships, loyalty programme, sales and marketing support, global distribution network, and revenue engines.

“Best Western is one of the largest, most respected and trusted hotel brands,” said Geoff Andrew, CEO, WorldHotels. “As we join forces, the combined power of our brands sets the stage for a bright future for both Best Western and WorldHotels. Through its established senior leadership team and regional presence in each market, Best Western brings a new level of expertise that will help grow the WorldHotels brand in key markets.”

David Kong, president and CEO of Best Western Hotels & Resorts, said: “In the coming months, our focus will be to unlock WorldHotels’ potential by improving revenue delivery to its hotels while protecting its independent identity. We believe our platform and revenue engines will benefit WorldHotels and attract many more independence-minded, quality hotels to join the brand.”

Andrew will continue as CEO of WorldHotels “for the foreseeable future”, according to Kong.

Philippines revives It’s More Fun campaign with sustainability in focus

0
Social media engagement at the centre of the refreshed campaign

The Philippine Department of Tourism yesterday rolled out the refreshed It’s More Fun in the Philippines campaign anchored on tourism sustainability.

Sporting a new logo that weaves the unique colours and culture of the Philippines as well as a new font, the refreshed campaign is 100 per cent crowd-sourced using photos and videos shared by tourists.

Social media engagement at the centre of the refreshed campaign

The DoT is encouraging tourists to share more photos and videos through the hashtag #itsmorefuninthePhilippines. For every submission, US$10 will be donated to the World Wildlife Fund (WWF).

Tourism secretary Bernadette Romulo Puyat explained that the refreshed campaign started with Boracay’s ongoing rehabilitation. “When we think of fun, it’s already redefined. We can have fun but at the same time protect the environment (and) have responsible tourists.

“We are coming into 2019 with a renewed and refreshed sense of purpose, with more and more travellers conscious about their ecological footprint, the cultures and experiences they are consuming and simply wanting to know how they can give back,” she added.

Puyat said she retained the It’s More Fun in the Philippines name as she believed in continuity, citing Malaysia, Truly Asia and Incredible India as examples of how other countries don’t change their tourism campaign names.

She added that the name has already found acceptance among the travelling public, with 4.3 million people already using the hashtag. “The hashtag works. The Philippines have embraced it. So why not continue what is good?”

The DoT is hopeful that the refreshed campaign will help meet the 8.2 million foreign arrivals targeted for this year.

Puyat noted that despite Boracay’s six-month closure, foreign arrivals reached 7.1 million in 2018, which was still a 7.7 per cent growth from the previous year.

M’sia to clamp down on unregistered accommodation providers

0
xx

Malaysia’s minister of tourism, arts and culture, Mohamaddin Ketapi, has called on unlicensed hotel operators and those offering vacation rental services on Airbnb to register with the ministry immediately to avoid legal action under the Tourism Industry Act 1992.

Mohamaddin said the ministry was also in talks with the Housing and Local Government Ministry on implementing conditions for Airbnb businesses, including registration requirements, according to a Bernama report.

Airbnb hosts urged to register as Malaysian government works with hotels association to draw up new home-sharing regulations 

In response, the Malaysian Association of Hotels (MAH) said in a statement that it had been actively involved with the two aforenamed ministries in drawing up regulations for the home-sharing sector, based on laws in cities such as Paris, Barcelona, New York, San Francisco, Santa Monica and more recently, Japan with its Minpaku law.

The MAH statement read: “Many of these laws were drawn up with intention to protect local residents as home-sharing business had in fact driven property prices up, to the disadvantage of locals – displacing them from main cities and indirectly raising cost of living, as well as causing disturbance and nuisance at residential areas.

“As much as Airbnb had openly declared their willingness to cooperate with the government of Malaysia, we have yet to see actual actions from them to comply with existing laws (such as Innkeepers Act 1952, Registration of Guests Act 1965, Tourism Industry Act 1992, Tourism Tax Act 2017 and various tax laws, just to name a few). If Airbnb is sincere to be part of the tourism industry of Malaysia, it must demonstrate its compliance to the laws of Malaysia and ensure hosts & listings that do not comply with registration and licensing requirements are removed from its platform immediately.”

It’s high time the government tightened regulation of home-sharing, stressed MAH, citing revenue loss for the country.

“The government and the industry should not be made to bear such losses when on the other end home-sharing hosts and operators are reaping fruits of what they did not sow.”

Uzaidi Udanis, president of the Malaysian Tourism Council, agreed that the call for regulations is timely, as it helps “ensure there is a level playing field with licensed hotel operators and hotel investments are also protected”.

He added: “It is also important to keep records of guests staying at home sharing platforms as we don’t know their intentions of coming to the country.”