TTG Asia
Asia/Singapore Monday, 2nd February 2026
Page 1255

Indonesia sticks to 2019 arrival target despite not reaching earlier goals

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recent media presentation publicising the ministry’s 2019 marketing programme in Lombok.

Indonesia’s Ministry of Tourism will continue to target 20 million arrivals this year, despite its failure to meet its volume goals two years in a row.

Instead, the tourism authority has set an even more ambitious target, stating that half of the total should be reached within the first six months of the year, despite Indonesia’s peak season traditionally falling in the second half.

Speakers at a media presentation publicising the ministry’s 2019 marketing programme

Visitor arrivals to Indonesia totalled 14.1 million in 2017, when the target was 15 million arrivals. Last year, the country welcomed 15.8 million arrivals, down from its target of 17 million.

Nia Niscaya, Indonesia’s deputy minister of marketing development area II, attributed the shortages in 1.2 million arrivals for 2018 to the earthquake in Lombok, as well as the tsunamis in Palu and Sunda Straits. Earlier in 2017, inbound numbers to Indonesia were massively affected by Mount Agung’s eruption.

She added that when Bali was hit with a natural disaster, the impact was felt more keenly, as 40 per cent of international arrivals were to Greater Bali. Islands surrounding Bali, such as Lombok, were also inadvertently affected.

“The Lion Air accident also had a big impact, especially on the China market. Lion Air had a lot of chartered services from China, where many were cancelled after the accident,” Nia lamented.

While she acknowledged the target set out this year is challenging, she believes the figures are realistic.

“We are working all out to meet the 10 million target (by June), and hit the 20 million mark by the end of the year,” she shared during a recent media presentation publicising the ministry’s 2019 marketing programme in Lombok.

The ministry has also prioritised tourism programmes – such as boosting border tourism, creating strategic hub and developing LCC terminals – ints push to achieve the 10 million arrival mark.

According to Nia, Singapore is a strategic hub that Indonesia will be leveraging as several of its top markets (China, India, South Korea and Japan) are also Indonesia’s market focus.

The ministry is planning to leverage on Malaysia and Thailand as well, to lure outbound traffic from India. However, while China is Thailand’s top source market, the distance between Thailand and Indonesia has not made it easy to twin the countries.

To encourage more sales to Indonesia, Nia shared that the ministry was working closely with major wholesalers, OTAs and airlines on co-branding and incentive programmes. As well, they are also encouraging more LCCs to operate routes to Indonesia.

In 2017, 55 per cent of arrivals to Indonesia was on full-service carriers, while the rest arrived on LCCs. Internationally, passenger growth on full-service carriers stood at 12 per cent, while LCCs was 21 per cent.

“We hope to encourage more LCC services by providing promotional support,” Nia revealed.

To support potential growth, the ministry has also negotiated with airport authority Angkasa Pura II to convert several of their terminals to LCC terminals.

ILTM Asia Pacific expands travel supplier list, introduces new components

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ILTM gears up for another show in Singapore. Photo credit: ILTM Facebook

Luxury travel tradeshow ILTM Asia Pacific will be returning bigger in its second edition, taking place in Singapore from May 27 to 30.

The coming edition will feature approximately 550 luxury travel suppliers, an increase of around 10 per cent year-on-year. New participating exhibitors include Banwa Private Island in the Philippines, Makanyi Private Game Lodge in South Africa, Matetsi Victoria Falls in South Africa, Bahwah Reserve in Indonesia and the Ungasan Clifftop Resort in Bali.

ILTM gears up for another show in Singapore. Photo credit: ILTM Facebook

Returning exhibitors include Rosewood Hotels & Resorts, Belmond, Kempinski Hotels, InterContinental Hotels, Four Seasons, as well as destinations including Switzerland, New Zealand, Botswana, Japan and Singapore.

In addition to more exhibitiors, ILTM Asia Pacific will also expand its hosted buyer programme, where planners and agencies will be able to engage with suppliers to create more than 30,000 one-to-one meetings during the show.

Next, the participant programme this year will support the ILTM theme of health and wellness with morning ILTM bay runs and morning yoga in the host hotels. There will also be a designated area on the showfloor called The Retreat, and it’ll feature brands showcasing some of the latest health and wellness products and services.

Next Story Group begins new Sri Lanka and Vietnam chapters

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Rendering of the upcoming Kafnu Ho Chi Minh City

Hospitality company Next Story Group will soon expand into two Asia-Pacific countries with upcoming openings planned for Sri Lanka and Vietnam.

The Next Hotel Colombo will open in November 2019, marking the first Next-branded hotel outside of Australia.

Rendering of the upcoming Kafnu Ho Chi Minh City

Located within the 47-storey mixed-use development called the Colombo City Centre, the hotel will offer 164 guestrooms and suites over the 10th to 17th floors. There will also be sleep pods for guests who arrive early or require a late check out. Recreational facilities on the ninth floor include an outdoor pool, yoga room and gym. There will also be a speciality restaurant on the same floor, complete with a show kitchen.

Next Hotel Colombo will also be the group’s first hotel to feature Kafnu as part of its offerings, where guests can utilise the 750m2 Kafnu Colombo, which will offer shared workspaces, meeting rooms and a lounge.

The group will also mark its entry into Vietnam in the first half of this year with the Kafnu Ho Chi Minh City. Housed in an eight-storey building close to Districts 1 and 2, the hotel will have eight hotel rooms, and boast a variety of workspace options, six meeting rooms and a multi-screen event space that can accommodate up to 150 guests.

A virtual fitness studio will offer members more than 1,500 classes to choose from, while F&B options will include Soy, a modern Asian restaurant, and Habitat Cocktail Bar, which features live music.

Since Kafnu’s launch in 2017, the brand has expanded its network to four operational properties. Conceptualised as an urban village for the new generation of creators, Kafnu comprises a shared workspace, hospitality, and a social community.

In Australia, Next Story Group just opened Kafnu Alexandria on March 1, 2019. Kafnu Alexandria is located next to The Grounds of Alexandria, within one of Sydney’s thriving creative and industrial hubs, and only five minutes from Sydney Airport.

New hotels: Six Senses Bhutan, X2 Pattaya Oceanphere and more

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Six Senses Bhutan, Bhutan
Six Senses Bhutan has opened its first three of five lodges in Thimphu, Punakha and Paro. Spread over the kingdom’s west and central valleys, each lodge will vary in style that takes after the valley it resides in. There will be 82 rooms in total, and each location will have its own spa & wellness centre. Activities offered include local farm activities in Gangtey; treehouse dining at Bumthang; and a private dinner in the 15th century stone ruins at Paro. The next two lodges in Gangtey and Bumthang will open soon in the summer of 2019.

X2 Pattaya Oceanphere, Thailand
This all-villa resort in Bang Saray – between Pattaya and Sattahip – has opened with 59 one-bedroom pool villas and two-bedroom duplex pool villas. Ranging from 137m2 to 257m2 in size, each villa comes fully equipped with tropical living spaces, bathrooms, a kitchen, floor-to-ceiling windows, an outdoor sala, terrace and private pool. Amenities include a rooftop pool, the Ocean Bistro and a fitness centre.

Pullman Danang, Vietnam
The property has opened after a three-month-long revamp of the property’s 175 rooms and suites. There is also a new room type, the 122m2 two-bedroom Family Suite (maximum occupancy of six guests), which comprises a master bedroom with an ensuite featuring its own Jacuzzi bath, a children’s room, and a living area furnished with the latest mod-cons.

Renovations have also been done to the swimming pool, which is now an outdoor ocean-facing infinity pool. Other facilities at this five-star resort include a spa, kid’s club, gym, three F&B options and a water sports club. Function spaces range from the Lotus Ballroom, which can host up to 650 guests, to the beach-fronting area.

Radisson Medan, Indonesia
Radisson Medan stands on Jalan H Adam Malik in downtown Medan, surrounded by corporate offices and retail malls. It features 215 rooms and suites, all equipped with complimentary Wi-Fi, LCD TVs with cable channels, and working areas with international power sockets. A majority of rooms feature views of Medan’s rising skyline.

The property also offers 1,500m2 of meeting space over two floors, where event spaces include a ballroom, nine meeting rooms and a pre-function area. Other facilities include a business centre, gym, outdoor pool, lobby lounge and all-day dining restaurant on the seventh floor.

Fairfield by Marriott Goa Anjuna, India
The first Fairfield in Goa offers 130 guestrooms, alongside amenities such as a spa, 24-hour fitness centre, two F&B venues, a convenience store and a kids’ club. For events, the property in the green hills of North Goa offers 116m2 of indoor meeting space, as well as a pre-function area.

Outrigger recruits VP for brand development

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Outrigger Hospitality Group has named Julia Davidson vice president, brand strategic planning and development.

Her role encompasses development of Outrigger’s global brand strategy, brand marketing campaigns and brand resources, including tools and systems as well as oversight of the brand intranet environment. She also supports the brand-related needs of property operations and project management teams.

Davidson has 13 years of hospitality and marketing experience working at Four Seasons Hotels and Resorts and InterContinental Hotels Group, and was most recently the director of marketing for IHG Army Hotels.

Europeans yearn for SE Asia’s quieter beaches

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Sao beach on Phu Quoc island, Kien Giang, Vietnam

As overtourism takes a toll on South-east Asia’s popular beaches, travellers are increasingly eschewing popular beach hotspots for less crowded ones, especially as improving air access in the region is making it easier to do so.

Vietnam, in particular, is shining as a favoured destination among European visitors for beach stays.

Sao beach on Phu Quoc island in Vietnam is rising in popularity for Europe’s longhaul holidaymakers

Pham Ha, CEO of Luxury Travel Vietnam, said: “Originally, Vietnam established itself as a cultural destination for European travellers, but we are now seeing a trend where people choose Vietnam as a beach holiday or a combination of a week of touring and a week on the beach before flying home.”

He noted a rise in the last couple of years in repeat bookings from Spain, France, Germany and the UK.

David Kevan of UK-based Chic Locations, noted: “Vietnam is a hot destination at the moment. To many it might be seen as the new Thailand, and without a doubt it ticks all the boxes on exotic culture, cuisine and excitement.

“But to think Vietnam’s beach resorts are less developed than Thailand’s shows an incredible lack of product knowledge. Danang and Phu Quoc are just as busy as Phuket and Samui, if not more so. They might be new to UK travellers, but the Russians and Chinese have been there in huge numbers for several years.”

As Danang, Nha Trang and Phu Quoc are no longer fledgling holiday spots, Linh Le, managing director of Asia DMC, said emerging beach destinations in the country appeal more to repeat longhaul visitors who prefer to “see and experience the untouched”.

He predicts Quy Nhon will be a popular spot with the European market, while Con Dao has seen increased interest from Europeans seeking nature-based tourism.

Laurent Lerognon, sales manager at Diethelm Travel Vietnam, also flagged up Quy Nhon and Con Dao as destinations to watch with longhaul markets.

“Quy Nhon and Con Dao are classic tropical beach destinations but pleasantly unspoiled. (They) are certainly a long way off the overdevelopment that has completely ruined areas of other popular holiday spots, meaning now is the time to visit,” said Lerognon.

According to Ha, other emerging beach destinations seeing an increase in interest from longhaul markets include Van Don, Cat Ba, Phu Yen, Lang Co in Hue and Ho Tram in Vung Tau, where a swathe of new properties is opening and access is easier, thanks to new products, cruises, helicopter transfers and regional flights.

Said Ha: “We are keen to see a new wave of repeat holidaymakers to Vietnam, especially now that visas are no longer required for many countries. Travel experts should now position Vietnam as a (beach) holiday destination rather than just a cultural destination.”

The desire to seek out hidden beaches among Europe’s experienced travellers is also clearly played out in Thailand.

Observed Kevan: “Phuket and Samui are perceived as overdeveloped and lacking aspiration. Both are increasingly transit points for onward travel to Khao Lak and Koh Yao Noi, and Koh Phangan and Koh Tao (respectively), showing that clients are willing to travel a little more to find something less commercialised.

“(Tour operators) can still benefit from the improved infrastructure and increased flights that mass tourism has (brought), but use the gateways to move (clients) to somewhere easily accessible but much more exclusive 80 minutes’ drive away.” – additional reporting by Xinyi Liang-Pholsena

Expectations high for new Turkish connection to Indonesia

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The Indonesian trade is looking forward to the launch of Turkish Airlines’ thrice-weekly Istanbul-Bali service in July 2019, with expectations high that the new connection will improve the country’s accessibility from longhaul markets, particularly secondary cities in Europe.

Umberto Cadamuro, COO inbound of Pacto, said: “Given its large number of hubs in Europe, Turkish Airlines’ service to Bali will multiply opportunities (for the travel sector) as our business is all about accessibility at the end of the day.”

The new connection will help make Indonesia more accessible to Europe’s longhaul markets

While the new service opens up access to Turkey and its travel market, Go Vacation Indonesia executive manager product & contracting Marika Gloekler sees greater opportunity in the carrier’s extensive network through Europe.

“Turkish Airlines is not only flying from big cities, but also the secondary cities in Germany and other European countries, and with a short stop in Istanbul, travellers can fly to Bali.”

She added: “Travellers previously needed to travel by train to Frankfurt, Berlin or Dusseldorf to catch their flights, but now they can fly from the secondary cities (where Turkish Airlines flights are available), especially from rich cities such as Stuttgart where Mercedes-Benz is.”

Tour operators also hope that the new service will bring a breath of fresh air for Indonesia, as the country has been working to woo the international market back following the recent string of natural disasters.

“When the volcano eruption in Bali took place (in September 2017), the bounce back of travellers was quite fast. Recovery after the recent earthquakes and tsunami were a little bit (tougher). (European bookings) in 1Q2019 have been very slow but we see a big climb from April onwards. This means that travellers are not cancelling but they are just postponing their trips,” said Gloekler.

Trade members are also optimistic that the new connection will also bring along greater promotion and support from Turkish Airlines for industry initiatives like sales missions and fam trips.

Alpha Hotel Management (AHM), with the support of the Indonesia Ministry of Tourism and Turkish Airlines, has teamed up with 17 hotels and travel agents in Bali to conduct a roadshow to Munich, Prague and Budapest ahead of ITB Berlin this year.

ITB to debut India edition in 2020

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The showfloor at ITB Asia 2018, held at Singapore's Marina Bay Sands

Messe Berlin has announced that it will be debuting the ITB India tradeshow in Mumbai next year.

Held from April 15-17, 2020, the B2B tradeshow will take place at the Bombay Exhibition Centre.

The showfloor at ITB Asia 2018, held at Singapore’s Marina Bay Sands 

Of the buyers at ITB India, 50 per cent are expected to focus on leisure travel, with MICE and corporate travel buyers making up the remainder with 25 per cent each respectively. Almost a third of all buyers at ITB India are expected to have a purchasing power of more than US$1 million. C-suite level and key decision makers are expected to make the bulk of buyers present at ITB India with 70 per cent of them from this segment. As well, 86 per cent of expected buyers at ITB India will also be from the western and northern parts of India.

The three-day show will also have a Hosted Buyers’ Programme that will cater to buyers from first-, second- and third-tier cities in India.

Christian Göke, CEO of Messe Berlin, said in a statement: “From a global and regional perspective, India is a vast source market for the travel industry with a huge growth potential. We are delighted that ITB India will in future complement the trio of ITB Berlin, ITB Asia and ITB China, making it a quartet and strengthening the global ITB brand.

“Having successfully run 11 editions of ITB Asia, it is logical for us to progress to the next frontier of travel in Asia. India represents an extremely promising market with a growing purchasing power among travellers from the region.

Katrina Leung, managing director of Messe Berlin (Singapore), the organiser of ITB India, added: “We are optimistic that ITB India will be a prominent platform for attendees from the MICE, leisure and corporate sectors to come together to further grow the Indian travel market.”

The Indian travel industry is expected to reach US$56 billion by 2020, with UNTWO predicting 50 million outbound travellers from the market by then. In addition, India’s outbound travel expenditure increased seven per cent on average year-on-year between 2006 and 2016.

AirAsia launches venture capital fund to build startup base in SE Asia

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AirAsia’s digital venture arm, RedBeat Ventures, has established a global venture capital fund, RedBeat Capital, alongside a strategic partnership with 500 Startups, a startup accelerator and venture capital firm based in San Francisco.

RedBeat Capital has been designed to support post-seed stage startups, investing in scalable startups seeking to enter or expand their presence in South-east Asia, with a particular focus on travel and lifestyle; logistics; and financial technology. It will also invest in digital enablers to support these verticals such as artificial intelligence, the internet of things and cybersecurity.

(Second from right) AirAsia’s Tony Fernandes; 500 Startups’ Christine Tsai; and AirAsi’s Aireen Omar flanked by cabin crew

Based in San Fancisco, RedBeat Capital will be led by RedBeat Ventures CEO and AirAsia Group’s deputy CEO (technology and digital) Aireen Omar, where the venture capital fund will complement and enhance AirAsia’s transformation into a travel technology company.

She said: “Collaborating with digital, tech-enabled startups will help us to innovate and advance our position as a market-leading travel technology company, and we look forward to exploring the integration of new, disruptive ideas into our growing portfolio of digital businesses.”

Meanwhile, 500 Startups’ current portfolio comprises 2,210 companies and over 5,000 founders in 74 countries – including 10 unicorns such as Twilio, SendGrid, Credit Karma, Canva and Grab, as well as 66 other companies valued at over US$100 million. RedBeat Capital will also seek to co-invest in select 500 Startups portfolio companies.

“Talent is both universal and abundant in all corners of the world, especially in South-east Asia” said Christine Tsai, CEO of 500 Startups. “Moreover, this region has more internet users than the US, which presents a huge opportunity for entrepreneurs.”

AirAsia Group’s CEO Tony Fernandes added: “AirAsia and RedBeat Capital are on the lookout for the world’s best and brightest to help us develop a travel technology ecosystem.

“We intend to operationalise this year, working with Christine and her team to identify and invest in startups that are willing to grow and expand, particularly into South-east Asia where we have the network, data and regional expertise to help accelerate their business.”

RedBeat Ventures currently operates a number of digital-related businesses, including BIGLIFE (AirAsia BIG Loyalty, travel360.com and Vidi), ROKKI, BigPay and RedCargo Logistics.

Banyan Tree plants first flag in Japan

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From left: Banyan Tree's Ho Kwon Ping and Wealth Management Inc's Kazutoshi Senno at the signing ceremony

Banyan Tree Hotels & Resorts and Richesse Management – a consolidated subsidiary of Wealth Management – have jointly announced the signing of a hotel management agreement to operate the first Banyan Tree hotel in Japan.

From left: Banyan Tree’s Ho Kwon Ping and Wealth Management Inc’s Kazutoshi Senno at the signing ceremony

Banyan Tree will be taking over the current Hotel Ryozen in Higashiyama-ku, Kyoto, which will cease operations come end October 2019. The company will then redevelop the property with the help of Kengo Kuma as master architect, with a targeted opening in 2022.

The 60-room luxury resort will include a speciality restaurant, bar, library, gymnasium, a Banyan Tree Spa and onsen facilities – the first and only luxury international brand onsen hotel in Kyoto.