TTG Asia
Asia/Singapore Wednesday, 28th January 2026
Page 1179

Aviation roundup: Finnair, Qantas and more

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Finnair

Finnair adds second South Korean city to network
Finnair will commence direct flights to Busan from March 30, 2020 (subject to regulatory approvals) to become the first European airline to operate flights to the South Korean city.

The thrice-weekly service will be operated on Mondays, Wednesdays and Fridays with an Airbus A350 aircraft. Outbound flights will depart Helsinki at 17.40, and arrive in Busan at 08.35 the following day. Return flights will depart Busan at 10.20, and arrive in Helsinki at 14.05.

Qantas sets sights on Chicago and San Francisco
Qantas has confirmed the launch of direct services from Brisbane to Chicago and San Francisco upon approval of its joint business with American Airlines from the United States Department of Transportation.

The new Qantas routes are expected to launch by the end of April 2020 on Boeing 787-9 Dreamliner aircraft, adding more than 170,000 seats across the Pacific each year.

Directly linking Australia and the third-largest US city for the first time, Qantas would operate the flights four times per week between Brisbane and Chicago. The direct service from Brisbane will save customers flying between Australia and Chicago more than six hours of travel time on a return trip.

The 14,326km flight will take approximately 16 hours 20 minutes, and is expected to be the fourth-longest passenger flight in the world when launched.

The new thrice-weekly Brisbane to San Francisco service will complement Qantas’ existing flights from Sydney and Melbourne, and the 11,367km flight will take approximately 12 hours 40 minutes.

These new routes would see a total of 14 weekly services between Brisbane and the US, including the daily B787 Brisbane to Los Angeles service that continues to New York.

Thai AirAsia adds fifth Cambodian destination to list
Thai AirAsia has launched its latest route between Bangkok’s Don Mueang International Airport and Sihanoukville, a coastal city in Cambodia.

The four-times-weekly service will be operated on Mondays, Wednesdays, Fridays and Sundays. FD660 will depart Don Mueang at 14.25, and arrive in Sihanoukville at 15.50. The return flight FD661 will depart Sihanoukville at 16.25, and land in Don Mueang at 17.45.

The route is AirAsia’s fifth direct flight from Thailand to Cambodia as the airline currently flies from Bangkok (Don Mueang) to Phnom Penh and Siem Reap, and from Phuket to Siem Reap and Phnom Penh.

Vietjet connects more destinations in Vietnam and Japan
Vietjet will add two more connections between Vietnam and Japan; Ho Chi Minh City – Tokyo (Narita), and Danang – Tokyo (Haneda).

The Ho Chi Minh City – Tokyo (Narita) route has commenced as a daily service with a flight time of around six hours per leg, departing Ho Chi Minh City at 00.05 and landing in Tokyo at 08.00. The return flight departs from Tokyo at 08.55 and arrives at Ho Chi Minh City at 13.00.

The Danang – Tokyo (Haneda) route will be launched on October 26, 2019. The daily flight will take around 5.5 hours per way. Outbound flights will depart Danang at 18.10, and land in Tokyo at 01.00; and return flights will depart Tokyo at 02.30, arriving in Danang at 06.40.

Malaysia’s RM5m tourism matching fund a shot in arm for inbound sector

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Malaysia is stepping up its promotions as it works towards 30 million tourists; Malaysia was this year's Official Partner Country of ITB Berlin

A new RM5 million (US$1.2 million) tourism fund announced by the Malaysian government is set to provide a much-needed boost for private-sector tourism industry players in their destination promotion efforts, as the country works towards 30 million tourist arrivals for Visit Malaysia Year 2020.

This is the first time that such a fund has been offered, and if it is well received by the private sector, it will likely be continued next year, Musa Yusof, director-general, Tourism Malaysia, revealed at a press conference yesterday.

Malaysia is stepping up its promotions as it works towards 30 million tourists; Malaysia was this year’s Official Partner Country of ITB Berlin

Based on feedback during ITB Berlin earlier this year, Musa said some European operators had dropped Malaysia from their brochures due to a lack of demand. The low demand could be in part due to the cut in Tourism Malaysia’s advertising budget, resulting in low destination awareness in the market, he said.

The fund, offered by the Ministry of Finance, is a matching grant that can be used in the promotional and marketing efforts – such as the participation in both international and domestic tourism-related events – geared towards wooing and increasing both international and domestic footfall to Malaysia.

The grant works on the basis of reimbursable financial assistance where eligible companies, such as accommodation operators, product operators, integrated resorts, or inbound agents, as well as travel, hospitality and shopping associations and community-based tourism projects, may claim 50 per cent of the actual cost of their promotional project or the maximum amount allowed for each project category.

Projects that are eligible for the reimbursement fall into three main categories: participation in travel fairs and exhibitions, organising of roadshows, and sales missions and business events.

The maximum amount that can be reimbursed for each project is as follows:

For participation in international travel trade and consumer fairs and exhibitions held in Malaysia can claim up to RM5,000 per event; domestic travel trade fairs and exhibitions can claim up to RM5,000 per event; international travel trade and consumer fairs and exhibitions overseas can claim up to RM15,000 per event; promotional programmes for business events in Malaysia can claim up to RM5,000 per event; and promotions for business events overseas can claim to RM10,000 per event.

To be eligible, companies must be registered and licensed in Malaysia, and have been in business for more than a year. Applications are to be submitted 21 days before the date of the programme/activity, and approved projects will receive the grant within 14 days, shared Musa.

A committee within Tourism Malaysia will evaluate applications, and approval will be given by the director-general of Tourism Malaysia or the deputy director-general of Tourism Malaysia.

A ceiling of RM200,000 has also been imposed on each grant recipient to ensure equal distribution of the fund. Entities which have accumulated claims from various projects totalling to RM200,000 will no longer be considered.

Inbound trade players in Malaysia have expressed support for the grant.

Eric Sinnaya, managing director, Morahols Travel, said: “The private sector appreciates such a grant. There are a lot of capable inbound tour operators who are unable to market overseas due to lack of funds. This grant will help in the development of tour operators in the country, especially the smaller players. The catch is that they will have to use their own funds first before they can get reimbursed.”

Malaysia Tourism Council president, Uzaidi Udanis, agreed: “This grant will provide opportunities for small- and medium-sized companies with smaller budgets to market Malaysia internationally. It will encourage more new players to come into the scene, and this means new ideas and new market penetration.”

Mint Leong, managing director of Sunflower Holidays, hopes to use the grant to tap new longhaul markets such as Europe or the US, where marketing costs are much higher than Asian markets.

CAB mulls lifting moratorium on new flights to Boracay amid trade backlash

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The number of visitors to Boracay (pictured) are strictly monitored

Update: An earlier version of the headline was incorrect. It has since been amended.  

The Philippines’ Civil Aeronautics Board (CAB) is studying the lifting of a moratorium on new and additional scheduled and chartered flights to Boracay, following strong objection from tour operators, hotels and resorts over what they say was the lack of consultation with the industry and the resultant loss of millions of dollars from the move.

On June 11, CAB advised carriers of the immediate moratorium on “all new and/or additional scheduled and charter flights to Kalibo and Caticlan airports, including new and/or additional flights approved for IATA summer season 2019” and “approvals and further processing of charter flights Kalibo and Caticlan will be held in abeyance until further notice”.

The number of visitors to Boracay (pictured) are strictly monitored

Yesterday, CAB air operating rights division chief, Eldric Paul Peredo, said that the moratorium was imposed “because of big spike in arrival numbers (in Boracay) particularly in April, surpassing the daily tourist entry limit of 6,405 pax”.

Peredo said the Malay Tourism office reported that tourist arrivals on the island averaged about 7,400 per day in April up to mid-May.

The CAB is studying the possibility of lifting the moratorium, taking into account the tourist traffic in Boracay while meeting with some of the island’s biggest airline operators and stakeholders, including a meeting with the Philippine Hotel Owners Association this week.

“If circumstances are better and there is no overtourism, we will lift the moratorium,” Peredo told TTG Asia.

An industry stakeholder complained that the chartered flights, mainly from China and South Korea, have already been finalised, guaranteed and paid for by charter operators while travel agencies have already sealed the deals for blocked bookings in hotels and resorts, with many of these bookings already paid for.

The temporary ban on these flights therefore is costing them millions of dollars in losses as they cannot just cancel the bookings, especially as the ban takes place during lean season in Boracay, making it difficult to find other tourists to take on the booked rooms.

Teody Espallardo, director of sales and marketing, Altabriza Resort Boracay, said these transactions are already forecast in the hotels’ expected income for the year. Espallardo said he didn’t charge the travel agents for the cancelled bookings but will offset it into their next bookings.

JP Cabalza, inbound manager, Corporate International Travel and Tours, highlighted said the need for a “dialogue” between all stakeholders as balancing the need to protect the environment versus tourist arrivals is complicated.

From the beginning of the island’s rehabilitation, the Boracay Inter-Agency Task Force and the Department of Tourism (DoT) had been urging for a reduction in flights as part of the efforts to maintain the island’s carrying capacity.

CAB said however that none of the airlines volunteered to reduce the number of flights.

But stakeholders maintained that they should have been consulted and prepared for in the implementation of the moratorium by the DoT, especially as secretary Bernadette Romulo Puyat sits on the CAB board. Investors’ interests have to be protected also, including new hotels and resorts that have invested millions of dollars in the island.

There were some ruffled feathers when the moratorium issue was brought up during the DoT’s stakeholders meeting on June 26, sources said.

Ex-Sabre exec Greg Webb to succeed Gordon Wilson as Travelport CEO

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Greg Webb

Travelport’s long-time chief Gordon Wilson is stepping down from his role, with former Sabre executive Greg Webb picked as the new CEO, effective August 1, 2019. Webb will also join Travelport’s board of directors.

In a statement, Wilson commented: “I celebrated 28 years with the company in May and have been president and CEO since 2011. It is time for me to hand over to someone else to run this business and the recent change in ownership of Travelport is the right occasion for this to happen.”

Greg Webb

Travelport was recently acquired and taken private in an all-cash US$4.4 billion deal after four years on the public markets.

Wilson aded: “I firmly believe that Travelport’s new investors, Siris Capital and Evergreen Coast Capital, will be good for the company and I am delighted to be handing over to an executive as well tenured and experienced in travel technology as Greg Webb.”

Most recently, Webb served as senior vice president and general manager of Oracle Hospitality, where he was responsible for strategy, enablement, development, sales, service and support. Prior to Oracle, Webb was vice chairman at Sabre, a company where he served 20 years in various executive positions across product development and marketing and ultimately led Sabre’s largest business unit, Sabre Travel Network. Webb has also served as chief information officer of BellSouth and is a member of the board of directors of Zyston, a security advisory firm.

Priority Pass owner triples investment in Indian market

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The Plaza Premium Lounge at Hyderabad Rajiv Gandhi International Airport, one of the lounges Priority Pass holders can use in India

Global loyalty and benefits firm Collinson has announced a multimillion-dollar investment in India to fuel the growth of its Priority Pass airport experiences programme, as well as to boost its technology capability with the help of local partners.

Priority Pass will see a doubling of its lounge portfolio in India over the next three years, building on its current portfolio of 45 airport lounges in 20 Indian cities. Globally, Priority Pass has a network of more than 1,200 lounges and airport experiences.

The Plaza Premium Lounge at Hyderabad Rajiv Gandhi International Airport, one of the lounges Priority Pass holders can use in India

Collinson’s wholly-owned and operated airport infrastructure business, Airport Lounge Development (ALD), is also working with airports across India to identify opportunities to open its own exclusive lounges and airport amenities. Already established in the airport lounge space in US and Europe, ALD will be bringing its business model to the Indian market.

The company’s investment in Indian airport experiences is part of a global vision to enhance its offering to more than 30 financial services clients in India and more than 1,400 banks globally.

David Evans, joint CEO of Collinson, said in a statement: “India is a vital market and one we see on a par with China in terms of growth potential. With 1.7 billion domestic passengers having flown in 2017 and outbound travellers expected to reach 50 million by 2020, the influence of the Indian traveller is only going to increase.

“We look forward to building out our lounge inventory and our own airport infrastructure, creating more locally relevant propositions and further strengthening our team on the ground with additional skilled local resource, and partnering with Indian businesses to redefine the airport experience for the benefit of domestic and international travellers,” he added.

PATA maps out next capacity building programme in Kazakhstan

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The PATA Human Capacity Building Programme is our in-house/outreach initiative for Human Capital Development (HCD) focused on the tourism industry - See more at: http://www.pata.org/human-capacity-building-programme/#sthash.nIFgr0ek.dpuf

PATA will be staging the next PATA Human Capacity Building Programme in Nur-Sultan (Astana), Kazakhstan on Friday, September 20, 2019.

Jointly organised by PATA and Kazakh Tourism, the half-day workshop –themed Explore the Art of Storytelling – will take place during the PATA Executive Board and Board Meetings, as part of PATA Travel Mart 2019.

The PATA Human Capacity Building Programme is the organisation’s in-house/outreach initiative for Human Capital Development (HCD) focused on the tourism industry. Photo: PATA

The workshop will be led by founder and chief strategist of GLP Films, Rob Holmes, and comprise practical activities, group assignments and networking opportunities. GLP Films is a content marketing agency dedicated to travel and sustainability storytelling, having produced over 200 films from 30 countries across North America, Latin America, Asia, and Africa.

Participants will gain hands-on experience by working both individually and on team-based projects where presentations are shared at the end of the programme. Those who successfully complete the course will be awarded a PATA Human Capacity Building Certificate entitled: Certified Asia Pacific – Explore the Art of Storytelling.

Holmes elaborated: “This workshop will foster collaboration between tourism industry stakeholders and offer hands-on learning and application from leading case studies. We will help attendees identify their best stories, develop successful distribution campaigns, learn the key components of video production, and ultimately walk away with the tools to build a strategic marketing strategy.”

PATA CEO Mario Hardy said in a statement: “With the success of previous Human Capacity Building Programmes in China, Nepal and the Maldives, we wanted to add further value to our host for PATA Travel Mart by organising this complimentary workshop for their local tourism stakeholders. Through this programme we aim to provide greater opportunities for them to further develop their skills and broaden their knowledge beyond their day-to-day tasks.”

is the association’s in-house/outreach initiative for Human Capital Development focused on the tourism industry. Workshops may vary in length from two hours to two days, depending upon the learning objectives, and may be staged at any location worldwide.

Savour local cuisine at Singapore Food Festival 2019

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The festival's signature event is Streat, a showcase of traditional hawker fare and modern interpretations of local food

This year’s Singapore Food Festival (SFF) – the country’s only event dedicated to local cuisine and local talent – will be a three-week-long celebration of the city-state’s multicultural heritage.

Held from July 12-28, 2019, the 26th edition of the festival will bring 20 event partners together to offer myriad dining concepts and gastronomic experiences throughout the country.

The festival’s signature event is Streat, a showcase of traditional hawker fare and modern interpretations of local food

SFF will kick off with STREAT on July 12 and 13 at The Promontory @ Marina Bay, offering a range of traditional hawker fare and mod-sin interpretations of the country’s street food from 12 establishments, e.g. Salted & Hung’s chicken rice kueh pie tee. To add to the festive atmosphere, diners will be entertained by local music acts like Charlie Lim and Glen Wee.

STREAT visitors can also participate in culinary workshops and masterclasses conducted by local culinary talents such as Sujatha Asokan from Botanico.

This year, bubble tea brand LiHo Tea, convenience store 7-Eleven and Glico, which produces the Pocky snack, will be part of the SFF for the first time, with their products on offer during the festival and across the island.

For instance, LiHo Tea will combine avocado and coffee to create the Avocado Kopi, available for purchase at selected outlets. 7-Eleven has also launched three exclusive Japanese-Singaporean snacks such as chicken satay onigiri, while Pocky has created a limited edition flavour – the first-ever – featuring the Singaporean breakfast of kaya and coffee.

All SFF activities can be booked through Klook, the official booking partner for the year.

World Dream sails into Keelung for the first time

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World Dream, Dream Cruises’ 150,000-ton vessel, has sailed into the port city of Keelung in Taiwan for the first time, as part of her Hong Kong/Taiwan dual homeport deployment for 2019.

The Keelung debut of World Dream was commemorated by a welcome event which took place on July 8 onboard World Dream. Among the over 300 guests representing government, travel agents and business partners, notable attendees at the event included guest of honour, Yu-Chang Lin, mayor of Keelung City.

With three special sailings in July and August, World Dream will bring over 10,000 international guests for a cruise holiday to Taiwan, contributing NT$160 million (US$5.1 million) in tourism benefits.

“Genting Cruise Lines is proud to have played a prominent role in the transformation of Taiwan into the second largest source market in the Asian cruise industry,” said Thatcher Brown, president of Dream Cruises, in a statement.

“Illustrating our commitment in the development of the cruise market in Taiwan, next year we will expand the deployment of Dream Cruises to 10 sailings in March to October, which will bring over 40,000 in-bound tourists to Taiwan, while providing inspirational journeys to local cruise enthusiasts right from their doorstep.”

During the event, guests were also treated to an exclusive preview of the new Global Class ship with a tour of a specially constructed balcony show cabin that was built in Germany and shipped over for its Asian showcase.

The largest cruise ship built in Germany, the Global Class will measure 342m long and 46.4m wide. With a capacity of 200,000 gross tons, the ship will be able to accommodate 5,000 passengers in 2,500 cabins based on a twin-share basis. It will be launched in 2021, and feature state-of-the-art technology which includes Bluetooth locks and an LED mood lighting and climate control.

Ovolo Hotels unleashes ‘pawesome’ deal for pet owners

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Ovolo Hotels has launched a paw-fect initiative, V.I.Pooch, which sees the offering of dog-friendly rooms in all its properties across Hong Kong and Australia.

 

The paw-fect scheme will cost pet owners an additional HK$800 (US$102) + 10% (Hong Kong hotels) or A$80 (US$55; Australian hotels) per night, and up to two furry friends are permitted per room.

Each pet-friendly room will be decked out with a dog bed, a no-mess eating and drinking mat, separate food and water bowls. Guests of Ovolo will enjoy a Loot Bag full of snacks, while V.I.Pooch’s are gifted a Doggy Bag containing toys, healthy snacks and poop bags.

Two new faces at Shangri-La’s Rasa Sentosa Resort & Spa, Singapore

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Gavin Weightman has taken the helm of Shangri-La’s Rasa Sentosa Resort & Spa, Singapore as general manager.

The Australian native is a seasoned hotelier who brings over two decades of extensive hospitality experience to the role.

Weightman was most recently general manager of Shangri-La’s Tanjung Aru Resort & Spa, Kota Kinabalu, and previously held roles in Shangri-La hotels and resorts around the world, including Fiji, Australia and Malaysia.

He is supported by Nick Flynn who recently assumed his role as resident manager of Shangri-La’s Rasa Sentosa Resort & Spa, in early 2019.

Flynn was in a similar role at Shangri-La’s Rasa Sayang Resort & Spa, Penang and previously helmed the kitchen, and F&B departments in various hotels in Australia, Abu Dhabi and Doha.