Unlocking value
As Dusit Thani Public Company enters the final year of its nine-year transformation – initiated when group CEO Suphajee Suthumpun took the helm in 2016, she reflects on unlocking value from the group's three-phase strategy – culminating in the grand reopening of its iconic flagship and the launch of Dusit Central Park in the heart of Bangkok
Reinventing hotel distribution
Following Sabre’s US$1.1 billion sale of its Hospitality Solutions business, Deepshikha Sehgal, head of demand, APAC – lodging, ground and sea (LGS), shares her insights on the future of B2B hotel distribution and its impact on travel agencies and hotels
Big moves upwards
Pan Pacific Hotels Group’s global asset enhancement initiative has progressed into Australia, where properties are being scaled up to match elevated brand standards and evolving customers’ expectations. CEO Choe Peng Sum reflects on the process
Data-driven horizons
Amadeus’ Demand360 product, with data from over six million hotel rooms globally, is helping hotels act on hyper-granular insights, shares Katie Moro, vice president of data partnerships at Amadeus
Well and good
Luxury travel appetite, which may well withstand geopolitical pains, is evolving towards a taste for all-rounded wellness experiences, opines Alison Gilmore, portfolio director – ILTM events with RX Global
Something special up Fairmont’s sleeves
Claudia Kozma Kaplan, chief brand officer of Fairmont Hotels & Resorts, discusses the brand’s new global campaign, Make Special Happen, which has a focus on emotional storytelling and meaningful guest experiences
Local experiences, wider reach
Kim Jong-Hoon, acting executive vice president of the international tourism division at the Korea Tourism Organization (KTO), outlines the organisation’s strategic direction, priority markets, and how it is using Korea’s cultural and natural assets to boost inbound tourism
Hyatt charts growth ahead
Carina Chorengel, senior vice president commercial Asia Pacific at Hyatt, reflects on the brand’s evolution and future, following in the footsteps of her father, former Hyatt leader Bernd Chorengel
Working up a pure appetite
Tourism New Zealand has been busy in Asian traveller markets, inspiring visitation among consumers with innovative destination campaigns and inking trade partnerships to convert interest into bookings, shares Gregg Wafelbakker, general manager Asia
Betting big on India
With India’s hospitality sector set for significant growth, Nikhil Sharma, managing director and chief operating officer, South Asia, Radisson Hotel Group, discusses the group’s expansion plans, the rise of spiritual and offbeat tourism, and the evolving dynamics of competition in the Indian market
