Making sustainability the way to go
The four-year SUSTOUR Laos project aims to improve sustainability by integrating local tourism businesses into the supply chain through the promotion and certification of sustainable business practices, says project manager, Connor Bedard
Klooking towards the future
Wilfred Fan, chief commercial officer of Klook, details how a pivot to hyper-local experiences has helped the travel OTA to ride through the pandemic, and why the domestic market cannot be overlooked
Conscious and persistent
Recent challenges have only made Marriott International far more aware of the need to advance sustainability and drive social impact, and the company is ever more resolute in its commitment to serving the world, says Rajeev Menon, president for Asia Pacific (excluding China)
Creating a mark in the travel domain
Naveen Kundu, managing director of EbixCash Travel & Holidays Division, an international supplier of on-demand infrastructure exchanges to the insurance, financial, and healthcare industries, shares about the growth plans of the company
Building up the best
BWH Hotel Group has kept its hotel portfolio almost intact as it emerges from the pandemic, and is now celebrating its best year ever in terms of brand development, reveals Olivier Berrivin, vice president, international operations, Asia-Pacific
Bringing back Aboriginal culture
Robert Taylor, CEO of Western Australian Indigenous Tourism Operators Council (WAITOC), sheds light on the complexities of understanding the Aboriginal culture and experiencing it in Western Australia
Innovating the future of online travel booking
Agoda's new tech-driven CEO Omri Morgenshtern lives and breathes technology, seeking to break new ground with online services to enable customers to build their travel itinerary on the platform over a period of time
Young, hip and very clean
At 60 years old, Contiki continues to be the trendiest tour company for young ones, with fingers on top spots and experiences. Now, it boasts 100 per cent carbon neutral trips. Adam Armstrong, global CEO, Contiki, takes Karen Yue through the company’s progress.
Keeping the love alive
The pandemic has presented a tough blow to Japan’s onsen – natural hot springs – which were already challenged by declining guest numbers. Yutaka Seki, the 56-year-old executive director of the Japan Hot Springs Association, has set himself the task of reversing the sector's fortunes
Young and ambitious
Sarbendra Sarkar founded Cygnett Hotels and Resorts in 2014 when the marketplace was already ruled by many domestic and international players. But his rich experience and tenacity are allowing him to blaze a trail forward
