Mystery Shopper

The Travel Café’s laidback vibe invites many walk-ins, but the travel agency could do more to make its services visible PRESENCE  A few blocks from...

India’s Carnation Travel Services may be a leading outbound tour operator, but it needs a more polished look in order to wow clients right...

Centrally located and comfortable, this travel agency still has to work on its human touch PRESENCE Located in the F Block, Connaught Place, the two-storey...

The only travel agency in Sai Kung, the retail experience at Travel Expert is straightforward and fuss-free, much like the décor PRESENTATION Opened in November...

As a one-week holiday in Sydney with two friends approaches, Paige Lee Pei Qi compares the wealth of options available on the Airbnb platform...

Service at H.I.S (Philippines) Travel was adequate, but more attention should be paid to the finer details PRESENCE H.I.S. (Philippines) Travel is located on the...

Service is good but the store layout at Starlite DMC could be more customer-friendly PRESENCE A dynamic young travel company, Starlite DMC is located in...

TTG Asia's hopes are lifted by the professionalism of Mackinnons American Express Travel from Sri Lanka Mackinnons American Express Travel (MAET) Good afternoon, can I...

TTG Asia calls Kerala Travels Interserve (KTI) for a polar excursion TTG Hello! I am interested in a trip to the poles. KTI Can I have...

Shanghai China International Travel Service's newly renovated store specialises in experiential service but needs to improve on customer engagement PRESENCE In order to attract more...