Mystery Shopper

Jetour Holiday's new branch is easy to find and service is satisfactory, though it could afford to fine-tune standards PRESENCE This new branch of Jetour Holiday...

Service at H.I.S (Philippines) Travel was adequate, but more attention should be paid to the finer details PRESENCE H.I.S. (Philippines) Travel is located on the...

Fashion, coffee and travel go hand in hand at the spacious and inviting Triways Travel Network head office PRESENCE Triways Travel Network head office and...

Already enjoying an enviable location at the Mall of Asia, Reli Tours and Travel needs to boost its aesthetical appeal PRESENCE Reli Tours and Travel...

Super Travels was relaunched earlier this year but needs to refresh its service standards PRESENCE Super Travels Singapore reopened together with Chinatown Point mall earlier...

Planning for a week-long vacation to Hong Kong with his wife and young child, Tokyo-based Julian Ryall checks out the flight options and prices...

At Antatour Central Park Jakarta, the excellent service makes up for the shop's untidiness PRESENCE The shop is small but strategically located on the...

Apple Vacations makes consultation a breeze with its great location and excellent service but could do with more promotional materials for traveller inspiration PRESENCE  Apple...

Shanghai China International Travel Service's newly renovated store specialises in experiential service but needs to improve on customer engagement PRESENCE In order to attract more...

Centrally located and comfortable, this travel agency still has to work on its human touch PRESENCE Located in the F Block, Connaught Place, the two-storey...