Mystery Shopper

Planning for a week-long vacation to Hong Kong with his wife and young child, Tokyo-based Julian Ryall checks out the flight options and prices...

Super Travels was relaunched earlier this year but needs to refresh its service standards PRESENCE Super Travels Singapore reopened together with Chinatown Point mall earlier...

TTG Asia Online finds easy accessibility and excellent service at Panorama Tours' new retail outlet in Kuala Lumpur PRESENCE Panorama Tours Malaysia opened its retail...

Already enjoying an enviable location at the Mall of Asia, Reli Tours and Travel needs to boost its aesthetical appeal PRESENCE Reli Tours and Travel...

Fashion, coffee and travel go hand in hand at the spacious and inviting Triways Travel Network head office PRESENCE Triways Travel Network head office and...

Satisfactory service at Chan Brothers Travel's flagship store, but the cruise centre could use some sprucing up Presence Chan Brothers Travel’s 370m2 flagship store and...

Jetour Holiday's new branch is easy to find and service is satisfactory, though it could afford to fine-tune standards PRESENCE This new branch of Jetour Holiday...

Greg Lowe discovers on his trip to Viva Voyage Bangkok a straightforward travel agency with decent service, but the devil's in the detail PRESENCE Viva...

At Antatour Central Park Jakarta, the excellent service makes up for the shop's untidiness PRESENCE The shop is small but strategically located on the...

Apple Vacations makes consultation a breeze with its great location and excellent service but could do with more promotional materials for traveller inspiration PRESENCE  Apple...