TTG Asia
Asia/Singapore Friday, 3rd April 2026
Page 1262

Guillaume Faury takes the pilot seat at Airbus as CEO

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Guillaume Faury has replaced Tom Enders as Airbus CEO, following the aviation giant’s 2019 AGM in Amsterdam. Faury has also joined the Board of Directors for three years.

Airbus has appointed Faury, previously president of Airbus Commercial Aircraft, as Enders’ replacement since October 2018.

Faury, whose bulk of career was spent in the aerospace industry, started his career in the French defence ministry before joining Airbus’ helicopter division in 1998, according to a AFP report.

He then left for a four-year stint in research and development at French car group Peugeot in 2009, before rejoining Airbus. In February 2018, he was appointed head of the civil aviation division.

Onyx appoints veteran to area GM for eastern Thailand post

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Deborah Haines has been appointed area general manager for Eastern Thailand by ONYX Hospitality Group.

Based at Amari Pattaya, Haines is responsible for nine properties in Pattaya including the soon-to-open Ozo.

Haines brings more than three decades of hospitality experience, the past 18 years of which have been with Carlson Rezidor Hotel Group. She was most recently general manager at Radisson Blu Plaza, Bangkok, and prior to that district director for the group’s hotel operations in Russia, responsible for nine properties.

Her extensive experience includes general manager positions at Radisson Blu hotels in Sochi, Moscow; Sofia, Bulgaria; and Durham, the UK. Her first general manager stint was in London, at Park Inn Hyde Park.

Can Artificial Intelligence Tackle Our Food Waste Problem?

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Brought to you by Winnow Solutions

Food waste costs the hospitality industry alone an estimated $100 billion annually, with the figure set to increase further by 2030. In Asia, a growing hospitality sector means that food loss is likely to increase too. However, the opportunity for businesses to cut costs is considerable with the launch of new artificial intelligence (AI) technology to solve our food waste problem. Hotels, caterers, supermarkets and other hospitality companies cut costs by 3-8% in the first year of use.

Intent to tackle the problem at scale, Winnow’s new AI technology – Winnow Vision – automatically recognises discarded foods through a smart camera that sits above the bin. This development ensures that chefs have the insight they need to drastically reduce their waste without taking time away from busy kitchen teams.

The introduction of AI into the kitchen ultimately means that chefs receive better data to cut waste. Kitchen teams operate more efficiently too as minimal data entry is required to identify waste streams high in volume and cost.

The launch follows a testing phase that began in January 2018 with partners IKEA and Emaar Hospitality Group. In this time, Winnow Vision surpassed the level of accuracy of kitchen teams in categorising waste foods. As more data is collected, the model will get even more accurate.

Installed facing down over the kitchen bin, a photo is taken every time food is thrown away and the weight is logged by the scale connected underneath. Through a comparison of a previous photo and the new photo, the system is able to detect the newly wasted item.

This is the first time that AI has been deployed at scale to tackle food waste in commercial kitchens. More than 75 systems have been installed already, including 23 IKEA stores and a number of hotel restaurants around the world. With eight offices globally and three across Asia in Singapore, China and Thailand, Winnow is able to deploy the technology to hospitality businesses at scale.

IKEA has made great progress in tackling its waste. In UK stores, food waste is reduced by over 50% with Winnow Vision. This initiative has resulted in more profitable and efficient kitchens and sets the wider business on course to meet their goal of 50% food waste reduction by August 2020.

Hege Sæbjørnsen, Country Sustainability Manager for IKEA UK & Ireland, said: “We have set ourselves an ambitious target to cut our food waste by 50% across our operations before end of August 2020 and our partnership with Winnow is critical to realising that goal. We know that food waste is a complex issue, but Winnow Vision demonstrates that solutions to help tackle this don’t have to be.”

Winnow’s existing system is used by over 1,200 kitchens around the world. So far, Winnow has helped commercial kitchens save more than $30 million in annualised food costs, or 23 million meals saved from the bin.

Through the automation of food waste management, thousands more kitchens can take advantage of Winnow’s technology. Looking forward, the business aims to save the hospitality industry $1 billion annually in food cost savings by 2025.

If you wish to learn more about how Winnow Vision and understand how it could help to reduce costs for your business, request a demo today.

Bintan Resorts unveils ambitious growth plans, visitor targets

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Doulos Phos, The Ship Hotel

Bolstered by record arrivals last year, Bintan Resorts has unveiled a slew of new hardware developments with the aim of doubling its room inventory by 2021 and tripling visitor numbers by 2023.

Frans Gunara, executive director, Gallant Ventures, parent company of Bintan Resorts, said at a media briefing earlier this week: “In 2018, we crossed the one million visitor mark for the first time. This is a 18.4 per cent year-on-year growth.”

Among the upcoming attractions are the Treasure Bay Bintan Organic Farm (opening 2Q2019) and the 2.8-ha Marine Life Discovery Park (opening 4Q2019), while soon-to-open hotels include an as-yet-unnamed glamping tepee-style tent hotel (opening 2Q2019) and Doulos Phos, The Ship Hotel.

The glamping-style hotel will open with 40 keys, but will carry 100 keys upon completion.

Set for a June opening is Doulos Phos, The Ship Hotel, a 104-cabin hotel located within the 130m-long, 104-year-old MV Doulos passenger ship beside the Bentan Telani Ferry Terminal. This property will boast resort-like facilities – built on the land that surrounds the ship – spanning a swimming pool, spa complex, all-day-diner, as well as a maritime museum.

The new additions will boost Bintan Resorts’ inventory from its current 2,000 keys to 4,000 keys by 2021, Gunara added.

A new airport currently under construction will feature a 3km-long runway suitable for widebody aeroplanes, something the current airport cannot accommodate.

Gunara added that Garuda Indonesia, Sriwijaya Air, and Lion Air are already onboard, and the company is in talks with other airlines such as Korean Air to fly to Bintan.

“By the time the airport is ready, just from the airport alone, we’re looking at a million visitors alone. If volume goes up, a second runway will be built. Our end target is three million international visitors by 2023,” Gunara told TTG Asia.

“We are also confident that Bintan Resorts can contribute significantly to the 20 million international visitors target that the Indonesian ministry of tourism set out for 2020,” added Gunara.

Other upcoming developments that will soon break ground include the Chiva-Som Resort and Wellness Centre (opening 3Q2022), as well as branded international hotels such as Hotel Indigo, Novotel and Four Points by Sheraton.

The island is also using sporting events to draw more visitors to the island. In addition to the Bintan Triathlon and Ironman 70.3 Bintan, Bintan Resorts will be hosting the second edition of the International Bintan Marathon later this year from September 7-8.

When asked about Bintan’s growth trajectory, Peter Lee, director of One Adventure, a Singapore-based wholesaler who has been selling Bintan for 25 years, shared with TTG Asia: “I think Bintan will keep on growing, especially with all the new resorts coming up, as well as the newly-created attractions.”

But with Bintan facing competition from regional destinations “as airfare promotions (elsewhere) can sometimes be much lower”, Lee pointed out that it’s “necessary to create new resorts and activities to create the awareness”.

Overall, the domestic market is still Bintan’s largest at 40 per cent, with the next two being the Chinese market at 24 per cent, while Singaporeans make up 18 per cent.

India’s Jet Airways axes Singapore flights

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Jet Airways aircraft in Changi Airport Singapore

The debt-ridden Indian carrier Jet Airways has suspended flights to and from Singapore, after its founder stepped down as chairman of the board and lost majority stake to lenders in a move expected to open the company up to important investments.

Passengers will be refunded their ticket prices, Singapore’s Straits Times was told, while Changi Airport advised affected passengers to contact their booking agent or the airline to find out what options are available to them.

Jet Airways aircraft in Changi Airport Singapore

As it sinks deeper into debt, Jet Airways has been trimming operations down from its peak of nine services a day: three each from New Delhi and Mumbai, two from Bangalore and one from Pune. About a month ago, the number was down to two, according to The Straits Times.

Without an LCC flying India-Singapore routes, travel between the two countries could get more expensive. Compounding the reduced competition, some say there’s a limit to how many flights a Singaporean carrier can mount to India.

Indian media are reporting that Jet Airways has received an expression of interest from four companies to buy a stake in the airline. They are believed to be Etihad Airways, National Investment and Infrastructure Fund, TPG Capital and Indigo Partners.

Business aviation company launches programme for animal companions

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Global business aviation company VistaJet has launched VistaPet, a programme designed to help four-legged passengers feel welcome, including through care kits and pre-flight courses to combat pets’ fear of flying.

VistaJet says it has seen a 104 per cent increase in the number of animals flown over the last two years. One in four VistaJet Members flies regularly with their animal companions, and an estimated 30 million people travel with their pets each year.

Yet, the company says travel standards to date have failed to reach expected service levels, with 75 per cent of owners distrusting commercial airlines to safely care for their pets, making the journey stressful for both animal and human.

VistaPet has been designed in collaboration with veterinary practitioners, groomers, dieticians and coaches to respond to the needs and challenges faced when travelling with animals.

Through the programme, VistaJet provides passengers flying with pets care kits, sleep mats and balanced menus, in addition to travel advice, global flying regulations and fear of flying courses.

Given the lack of standardisation in rules for the transport of pets around the globe, VistaJet’s customer service team advises passengers on the relevant regulations that apply to their flights and destinations – including details for vaccinations, microchips, certificates and permits.

VistaJet can also arrange fear of flying courses for dogs, in partnership with The Dog House. The four-week course is aimed at desensitising pets to what they could experience during a flight – the smell of fuel, the sounds of jet engines, cabin air pressure and the movements of air turbulence.

On board every flight, passengers will receive a VistaPet Pochette – a travel bag containing bio-organic pet food, treats created by Michelin-starred chef Michel Roux, water-free shampoos and soothing wipes for pets, and rope toys.

There will also be a menu designed to keep pets hydrated, while VistaJet Cabin Hostesses can offer natural flower essences to mix with pets’ drinking water to aid relaxation during the flight.

While flying regulations require that animals are kept on leash or in a travel cage for take-off and landing, during flight pets can relax by their owner’s side on a handmade sleep mat. A full cabin reclean is included as standard after every pet flight.

Qantas International CEO resigns; former finance chief to assume interim leadership

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The Qantas Group has announced that Alison Webster, who was appointed CEO of Qantas International in November 2017, has resigned and will officially step down on April 24, 2019.

Effective immediately, Narendra Kumar will act in the role of Qantas International’s CEO until a permanent appointment is made.

Narendra is the former CFO of Qantas International who currently oversees planning for key changes to the airline’s longhaul fleet.

Another agency in Singapore suspended

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Asian Travels Network's Facebook page; one of its latest posts advertising online bookings through its Dhaka-based partner, whose website is still up

Singapore’s Asian Travels Network has been suspended from conducting travel agent activities from April 4, 2019 until further notice, in accordance with the Travel Agents Act (Chapter 334).

The suspension is a result of the company’s failure to submit its audited statement of accounts within six months after the close of its financial year, the Singapore Tourism Board (STB) said in a notice.

Asian Travels Network’s Facebook page; one of its latest posts advertises online bookings through its Dhaka-based partner, whose website is still up

The submission of audited accounts is a requirement under the Travel Agents Regulations. STB explained that failure to do so within the stipulated deadline raises concern over a company’s ability to meet the minimum financial requirements as mandated under the law.

During the period of suspension, Asian Travels Network is required to fulfil its existing obligations to its customers, but will not be allowed to accept new travel bookings.

New initiative invites NZ youth to join tourism sector

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Youth

A new initiative spearheaded by Auckland Tourism, Events & Economic Development (ATEED) is encouraging youths to consider a career in tourism to help address the growing skills shortages facing New Zealand’s largest export industry.

Go with Tourism aims to shift the perceptions many young people have about careers in tourism and provides a platform to connect talent with potential employers.

More youth need to join the tourism industry to plug the shortage

A soft launch of the platform began last month – including cinema advertising, and promotional material around the city in the form of bus backs and posters – has already generated significant activity, according to ATEED. More than 300 young people have already registered their interest, and more than 100 employers are set up to be matched with job-seekers.

Steve Armitage, ATEED general manager – destination, says getting more young people into tourism is one of the key strategic imperatives to emerge from the Destination AKL 2025 strategy and is critical to supporting the sustainable growth of Auckland’s and New Zealand’s visitor economy.

“The industry is facing growing skills shortages to support the record numbers of visitors coming here, yet there is a strong pool of young people across the country – one in every eight – who are not working or in study,” he says. “We need to better connect with this untapped talent so that we can get them into quality jobs and grow our region’s existing and emerging tourism businesses.

“Go with Tourism introduces a new platform to promote the stories of young people who are already making their way in the world and enables those who are still considering their career paths to explore the wide range of long-term employment opportunities within the tourism sector.”

Tourism is New Zealand’s largest export industry, and with international visitor numbers increasing every year, an estimated 36,000 additional tourism workers are needed throughout the country by 2025 to meet growing demand.

“We know that this initiative itself will not solve all of these challenges and further advocacy work is necessary if we are to successfully attract the talent the sector is crying out for. This will include further engagement with central government about how tourism can be better recognised in the school curriculum and reflected in policy development,” said Armitage.

A nationwide research project led by ATEED and Tourism Industry Aotearoa (TIA) was commissioned last year to discover what New Zealanders, particularly young people, think about working in tourism. The resulting report, Tourism Youth Perceptions, found that there is stigma associated with the industry.

Tourism Youth Perceptions also found that parents, who have the biggest influence on their child’s career path, tend to have limited understanding of the breadth and depth of opportunities within the tourism sector.

As well as attracting young talent to the tourism industry, Go with Tourism will provide employers with insights and supporting resources to share best practice on attracting, recruiting and retaining youth.

New hotels: Kimpton Da An, Nam Nghi Phu Quoc and more

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Kimpton Da An, Taiwan
Kimpton Da An Hotel has opened in Taipei’s Da’an District, giving the brand its first operating property in Asia. The hotel features 129 rooms and the brand’s signature elements such as in-room yoga mats, a Morning Kick-Starter and the daily social hour for guests to mingle. Guests can also take part in wellness morning yoga on the rooftop, free fitness and wellness classes or explore the city with complimentary bicycles. For F&B, the hotel offers The Tavernist, which embraces Taiwan’s organic movement and works closely with local farmers and food producers.

Nam Nghi Phu Quoc, Vietnam
The Unbound Collection by Hyatt made its South-east Asia debut with Nam Nghi Phu Quoc. Nestled within an oasis surrounded by beaches, the resort offers 51 villas and 63 guestrooms. There are four F&B venues: all-day-dining restaurant Ocean Reflection, Tree House for contemporary Vietnamese and Thai dining under a banyan tree, and the Rock Island Club, located on its own island a short boat ride from the resort. Other facilities include a spa, outdoor pool, fitness centre and kids’ club, while activity options such as paddleboarding, kayaking, cycling and pontoon boat tours are also available.

Favehotel Sidoarjo – East Java, Indonesia
Favehotel Sidoarjo in East Java has joined Archipelago International’s portfolio of 51 favehotels. Located within the city’s CBD and 25 minutes from the Juanda International Airport, the hotel offers easy access to nearby Surabaya and aims to serve as a base for business travellers in the area. favehotel Sidoarjo offers 118 guestrooms, including 16 suites with city views, the Raflesia Ballroom for over 600 guests, four meeting rooms (166m2 or 118m2).

St Regis Hong Kong
St Regis Hong Kong is now welcoming guests, having just opened in the city’s Wan Chai district. It offers 112 rooms and 17 suites ranging from 50m2 to 240m2 in size. Dining concepts include two restaurants by Michelin-star chefs – L’Envol for French haute cuisine and Rùn, for Chinese fine-dining – an all-day dining restaurant and The St Regis Bar. For meetings and events, the hotel has 1,115m2 of across five venues, counting The Astor Ballroom, which spans 518m2 with a cathedral high ceiling design and enjoys direct lift access from the 72-bay private carpark, and the Rockefeller Room for corporate meetings or more intimate gatherings. Other facilities include an outdoor veranda, heated swimming pool and poolside bar, as well as a health club with a spa treatment room.

The Fantauzzo, Australia
The Fantauzzo, an Art Collection hotel inspired by Australian painter Vincent Fantauzzo, has opened within Brisbane’s new cultural hub, Howard Smith Wharves. Carved into the cliff under the iconic Story Bridge, The Fantauzzo is said to be a blend of architecture, nature and art. The six-storey hotel offers 66 suites, a relaxed Italian eatery Polpetta on the ground floor, a rooftop pool and bar, gym and function rooms. Seven original artworks and 500 giclée prints feature throughout the hotel, while guests can enjoy complimentary art tours, in-room art channels and libraries to get up close and personal with Fantauzzo’s work.