TRAVEL solutions provider Amadeus today launched the Amadeus Notification Suite, reducing the need for travel consultants to monitor booking changes or deadlines manually by sending automatic notifications.
Comprising Amadeus Flight Notification, Amadeus SMS Solution and Amadeus Ticketing Timeline Advisor, the product is available at a single price.
Amadeus Flight notification alerts the travel consultant/traveller whenever a major change to a booking takes place; Amadeus SMS Solution keeps travellers posted on their travel itineraries, e-ticket information and more via SMS; and Amadeus Ticketing Timeline Advisor monitors, notifies and moves up ticketing deadlines so consultants do not miss ticket issuance deadlines.
Bruno des Fontaines, vice president customer solutions group, Amadeus Asia-Pacific, said: “Today, our travel agency customers are constantly competing with online booking options, so the ability to deliver a timely and highly personalised service for a seamless experience is a key differentiator.”
