Amadeus and SmartRyde have partnered to make airport transfers easier, starting with travel agents in Japan and South Korea. With Japan and South Korea as the launch point, this partnership is the start of a wider effort to bring improved airport transfer solutions to travellers globally.
The collaboration integrates SmartRyde, a Japanese provider of pre-booked airport transfer services, into Amadeus Transfers, allowing travel sellers worldwide to offer seamless ground transportation as part of their itineraries.
The first phase will see the service rolled out to travel sellers in Japan and South Korea. Travellers will be able to pre-book door-to-door airport transfers, while travel agents will have the service fully integrated within Amadeus’ booking platform.
For travellers, especially those heading abroad, arranging airport transport can be stressful. The partnership allows them to book a ride from the airport before leaving home, saving time, reducing anxiety and ensuring a smoother journey from departure to hotel check-in.
Travel sellers using the Amadeus Travel Platform will have access to the full range of SmartRyde services, including standard vehicles and premium chauffeur options, with real-time availability, instant confirmation and transparent pricing.
“This collaboration is designed with the traveller in mind,” said Sota Kimura, CEO of SmartRyde. “Starting with Japan and South Korea, we want to help travel agents offer a full-service experience – with safe airport transfers in addition to flights and hotels.”
Peter Altmann, vice president of mobility and travel protection at Amadeus added: “This partnership reflects our ongoing mission to connect the travel ecosystem and deliver more choice, convenience, and peace of mind to our customers.
“By integrating SmartRyde’s trusted airport transfer services into our platform, we’re empowering travel sellers in Japan and South Korea to offer travellers a truly end-to-end experience – from the moment they leave their home to when they arrive at their destination.”
