With Singapore’s month-long Phase 2 Heightened Alert restrictions coinciding with the first two weeks of the June school holidays, which start today, the city-state’s most popular attractions are giving up hopes of welcoming increased visitorship from families with children.
The new measures require attractions to further reduce their operating capacity to 25 per cent – from 50 per cent previously– and limit group sizes to only two. Dining-in services at F&B venues are also suspended.
According to a Wildlife Reserves Singapore spokesperson, booking slots on their website have been capped within the new permissible capacity and they are already assisting guests who prefer to defer their outings. Their zoological parks include the Jurong Bird Park, Night Safari, River Safari and Singapore Zoo.
Shows will be performed to a maximum crowd of 50 guests, while animal token feedings will continue in pairs.
To enable more consumers to enjoy the wildlife experience despite reduced access, Wildlife Reserves Singapore has invited customers to join a range of virtual programmes, during which they can interact with animals and keepers remotely.
Operating hours at various family-friendly attractions on Sentosa island have also been revised, according to a Resorts World Sentosa spokesperson. Universal Studios Singapore (USS) will be operational on Fridays through Sundays while the S.E.A. Aquarium will open only from Saturdays to Mondays. Dolphin Island and Adventure Cove Waterpark will be closed. Selected eateries, such as Feng Shui Inn, will remain open for takeaways.
Guests with existing reservations and SingapoRediscovers Vouchers bookings to USS and S.E.A. Aquarium for visits during the affected period will be allowed entry subject to capacity limits and changes to the operating days.
When contacted by TTG Asia, two of the authorised booking partners for SingapoRediscovers Vouchers, Klook and Trip.com, said focus is now on helping affected customers to reschedule their bookings. However, attraction tickets can neither be cancelled nor refunded as attractions are still open to visitors.