Changi Airport rolls out portal for inbound passengers

The one-stop portal for inbound passengers to Singapore offers personalised pre-travel guidance and Covid-19 test booking

Singapore’s Changi Airport Group (CAG) has launched a free online service named Safe Travel Concierge (STC) for travellers planning to fly into Singapore during Covid-19.

This online service lets passengers book their on-arrival Covid-19 Polymerase Chain Reaction (PCR) test and checks that they have completed all pre-travel requirements for a safe and smooth entry into Singapore.

The one-stop portal for inbound passengers to Singapore offers personalised pre-travel guidance and Covid-19 test booking

After registering for an STC account, passengers just need to add their upcoming trips. Depending on their profile and trip details, they will be shown a customised list of pre-travel requirements to complete.

Besides booking their on-arrival PCR test, passengers can also access services such as the Immigration and Checkpoints Authority’s electronic Arrival Card and Health Declaration form through STC. Passengers can also stay updated with the latest Covid-19 news within the portal.

CAG’s managing director for airport operations management Jayson Goh said the online concierge service can ease the anxiety of air travel by helping passengers navigate their pre-travel requirements.

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