Crystal Cruises has unveiled Crystal Clean+, its initial set of safety and health protocols to be implemented on its ships Crystal Serenity and Crystal Symphony once they return to sailing.
This set of Crystal Clean+ protocols is considered the 2.0 version – the initial expansion of Crystal’s already stringent health and safety policies – developed with the latest data from health experts to meet the unique challenges posed by Covid-19.
New Crystal Clean+ measures include additional precautionary steps taken during the pre-boarding and embarkation processes; reduced capacity for social distancing; enhanced cleaning and disinfection protocols; mandatory mask-wearing; open seating dining with tables amply spaced, and 24/7 in-room dining available; health monitoring for guests and crew; as well as isolation staterooms in case of illness with separate air filtration system.
Further, Crystal is working with all shoreside partners to ensure that Crystal Clean+ protocols will be extended to guests’ experiences ashore, including disinfection of tour coaches and tenders, as well as reduced excursion group sizes. The cruise line has also assured that it will only visit safe, open ports of call, though that may cause changes to the itinerary.
Onboard medical centres and professionals will also be available 24/7. The medical team will comprise a doctor and three nurses aboard each ship, while the medical centres will be equipped with ventilators, virus testing equipment, X-Ray machines, first aid tools and common prescription and over-the-counter medications. There will also be a dedicated public health officer to ensure that all health and safety protocols are being adhered to.
Crystal Clean+ protocols are in development for Crystal’s River, Yacht and Expedition vessels.
In addition, the cruise line has introduced the Crystal Confidence 2.0 peace of mind policy which for a limited time, allows travellers 90 days from the time of booking to place their deposit on all new 2020-2023 reservations across all brand experiences – Crystal Cruises, Crystal River Cruises, Crystal Yacht Cruises and Crystal Expedition Cruises. As well, the company is relaxing final payment deadlines for all its current savings programmes.