Malaysia Airlines to bring stranded customers home

Malaysia Airlines is reinstating some of its international flights in April and May to bring home families who have not been able to return to their loved ones due to travel restrictions in many parts of the world.

Group CEO Izham Ismail said in a press statement that many customers have asked his global offices for next available flights, mostly between Kuala Lumpur and Australia and New Zealand as well as onward to London.

Malaysia Airlines is reinstating flights between Kuala Lumpur and Auckland, Melbourne, Sydney, Perth, Jakarta and Guangzhou

“Being a network carrier, Malaysia Airlines is able to maintain connectivity and bring our customers direct or closest to their intended destination. And being Malaysia’s national carrier, it is our duty to ensure accessibility for Malaysia domestically and internationally during these difficult times,” Izham said.

The reinstated flights are between Kuala Lumpur and Auckland, Melbourne, Sydney, Perth, Jakarta and Guangzhou.

Since the enactment of the Movement Control Order in Malaysia which ends April 14, Malaysia Airlines has had to reduce its domestic frequencies and schedules. It is running at minimum, mostly to facilitate essential travels and cargo movement.

Izham shared that Malaysia Airlines and its sister airlines under the Malaysia Aviation Group have been supporting the local health ministry by transporting medical devices and supplies. It most recently delivered two tonnes of face masks and personal protection equipment from Kuala Lumpur to Kota Kinabalu as well as 300,000 pieces of disposable masks, 50,000 pieces of protection suit and 8,000 pieces of protection suit with eye mask courtesy of the Jack Ma Foundation and Alibaba Foundation from Shanghai to Kuala Lumpur.

Domestically, Malaysia Airlines, Firefly and MASwings facilitate movement of goods as well as medical staff across Peninsular Malaysia crossings and within Sabah/Sarawak. The three airlines have also positioned standby aircraft at Subang Airport, Kuala Lumpur International Airport and Kota Kinabalu International Airport to initiate rapid mobilisation of medical staff and professionals as well as other (non-Covid-19) patients to support the Ministry of Health’s capacity/resource management efforts across Malaysia.

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