Oyo touts complimentary insurance cover for guests

Oyo Hotels & Homes has rolled out a complimentary insurance cover for guests as part of the booking price for its properties across India.

Launched in partnership with Insurtech company ACKO General Insurance, the complimentary insurance package offers Oyo guests insurance coverage up to one million rupees (US$14,000) for protection against accidental death, baggage loss and accidental medical expenses for the entire duration of their stay in a city.

Oyo has launched a complimentary insurance cover for guests staying at its properties across India

This insurance cover will be valid for guests’ full period of stay at Oyo Hotels, Oyo Home, Oyo Townhouse, Collection O, SilverKey, Capital O and Palette. The programme will also be applicable to bookings made via the Oyo app, website, mobile website, direct bookings and walk-ins, with the offering soon to be extended to other categories and booking channels.

Gaurav Ajmera, COO, India & South Asia, Oyo Hotels & Homes, said that the insurance cover “aims to cater to the unexpected, unplanned and isolated situations” that guests across some 300 cities in the country could face.

Varun Dua, CEO & founder at ACKO General Insurance, expects the offering, which is delivered entirely digitally, from issuance to claim, “to solve key pain points in the hospitality sector”.

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