Pan Pacific ties up with Singapore startup for digital transformation

Deploying technology that could bring energy savings through predictive maintenance

Pan Pacific Hotels Group (PPHG) and energy startup EverComm Singapore have kicked off their inaugural collaboration to enable digital-ready hotels across the former’s global portfolio.

Using EverComm’s proprietary technology, a Building Energy Management System harnessing Artificial Intelligence and the Internet of Things will be deployed across all of Pan Pacific Hotels Group’s hotels, resorts, and serviced suites, starting with Singapore.

Deploying technology that could bring energy savings through predictive maintenance

According to a joint statement from the partners, this will enable the performance of critical equipment to be monitored centrally, which allows predictive maintenance to be carried out more effectively and energy savings to be unlocked.

“We are committed to Singapore’s Smart Nation vision, where technology innovation can be a competitive advantage for Pan Pacific. We are always on the lookout for opportunities to collaborate with Singapore’s top innovators. We have set aside S$18 million (US$13 million) over the next five years to ensure our hotels run greener and with higher productivity through technology,” said Wee Wei Ling, executive director (asset & lifestyle), PPHG.

“By involving closely in our partner’s daily operations, we learned that using AI to empower people to do more is far more rewarding compared to using automation to replace people. As we scale our collaboration and gather more data, we aim to develop new AI that can help people to acquire new skillsets on the job in a much shorter period,” said Ted Chen, co-founder & CEO, EverComm Singapore.

Besides Infocomm Media Development Authority, EverComm is supported by multiple local agencies including Enterprise Singapore, Economic Development Board and Singapore Tourism Board, which play a part in addressing the challenges in Singapore’s innovation ecosystem such as building its local innovation capabilities through pro-digital policies.

To contribute to Singapore’s overall digital transformation efforts, PPHG and EverComm Singapore are working with local enterprises such as G-Energy and Elixir Technologies on novel services which can address the pain points in the hospitality industry in a scalable manner.

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