Sheraton Imperial KL intensifies courtship of healthcare travellers


Sheraton Imperial Kuala Lumpur Hotel has become the first hotel in Malaysia to be certified a “Medi-Secure-Safe Hotel” by medical tourism resource Ticadoc, part of efforts by the hotel to attract more wellness and healthcare visitors.

Frank Beck, managing director of Sheraton Imperial Kuala Lumpur Hotel, said: “Our participation with Ticadoc is part of a strategy to expand market reach. It is a platform that opens up opportunities, which does not only translate into business but also in hospitality service offerings targeted at wellness and healthcare travellers.”

From left: Sheraton Imperial Kuala Lumpur Hotel’s Frank Beck and Ticadoc’s Richard Stevens

“Our platform is to provide medical-stay travellers with assurance, using us as a tool to assess (if their) choice of stay is in accordance to strict medical requirements,” Richard Stevens, executive chairman of Ticadoc said.

To get certified, the hotel had to pass a series of internal and external audit, with a comprehensive list of safety and security compliance to fulfil, according to a statement from the hotel. is a resource that wellness and medical travellers use to research and access information, feedback and ratings. Its Medi-Secure-Safe certification allows potential guests to understand the medical, security and safety capabilities of hotels in which they are considering for accommodation.

In a bid to reach out to medical tourists, a new target segment, Sheraton Imperial Kuala Lumpur Hotel also recently partnered Prince Court Medical Centre in Kuala Lumpur to launch its ‘Healthcation’ package.

The package includes a one night’s stay at the hotel’s deluxe room with breakfast for two plus health screening, cardiological examination and laboratory test for one person at Prince Court Medical Ce

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