Self-service kiosks coming to Manila’s airport

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Ninoy Aquino International Airport’s (NAIA) Terminal 1 and 2 are undergoing a thorough overhaul that will see the installation of self-service check-in kiosks, bag drop and boarding gates over the next few months.

When complete, passengers can expect faster check-ins, better baggage tracking and expedited boarding times at NAIA, said Ilya Gutlin, president Asia Pacific at SITA, the company responsible for the upgrading project.

Meanwhile, NAIA’s Terminal 3 is separately requesting for a proposal from SITA, revealed Gutlin on the sidelines of the Association of Asia Pacific Airlines (AAPA) 60th Assembly of Presidents held in Manila last week.

NAIA’s management, Manila International Airport Authority, is also evaluating systems that will allow security agents to quickly and efficiently validate passengers’ paper and mobile boarding passes.

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