THE recent attacks in Jakarta appears to have marginal impact on travel sentiments to Indonesia, if going by the muted reaction of international buyers at ATF 2016 to the tragic event.
S Rajan, president & CEO of US-based Air Safety Equipment, sees no impact on his company’s business travel to Jakarta. “We are organising a Boeing aircraft equipment product launch in Jakarta in September 2016 and there have not been any concern from participants regarding their safety and well-being in the destination.”
Likewise, Muhamad Zaki, president of RZ Travels US, has not received any cancellations. “Terrorism does not stop people from travelling,” he said. “Our clients still travel as we all realise that there are risks everywhere you go.”
Iris Bloedorn-Millotou of Sunhotels Group and Incentive Travel Spain concurred: “I think nowadays people realise (terrorism) could happen anywhere. People do not want to be intimidated.
Even though tourism matters less to Jakarta, other destinations in Indonesia have not been much affected too.
“We are not doing much of Jakarta but even bookings for Bali are still the same with no drop,” noted Bloedorn-Millotou. Daily updates from her Indonesian tour operator partners were “a relief” and kept her abreast of the ground situation in Jakarta.
Eric Sinnaya, managing director of Morahols Travel Malaysia said the Jakarta attacks had not caused a slowdown to holiday destinations in Indonesia such as Medan and Bukit Lawang, in North Sumatera, which is also the gateway to Leuser National Park.
Tim Lim, general manager of Australia-based EC Travel: “Our clients usually go to Bali and not Jakarta but they will definitely still be more cautious. I will emphasise the importance of getting insurance to protect them.”
Jonathan Tran, executive director of Lac Hong Voyages in Vietnam, has not received any cancellations for Bali and still have several groups of 20 to 30 pax visiting the destination during the coming Lunar New Year period.
“There is definitely worry from our travallers, even though they are going to Bali because it is the same country (as Jakarta),” he commented. “As travel agents, what we are doing now is to assure them of the safety and security in Bali so they are less worried about the situation.”
However, the January bombing has caused anxiety for a group of 12 from the US which had cancelled the Jakarta portion from their culinary and leisure tour originally planned for Jakarta, Bali and Komodo Island.
“As a result, the itinerary has been reduced from two weeks to 10 days,” said Cheryl Yamashita, vice president of Washington-based Ampac Tours.
Reza Novaldy, director of Tama Tour Indonesia, has received concerns from a 1,500 pax incentive group from the US intending to visit Jakarta, Yogyakarta, Bandung and
Bali in the coming months. He said: “We will have to tell them what the ground situation is because they are feeling very uncertain.”
There could be broader implications on long-term travel demand for the region, as Jay Serrano, general manager of US-based JJB Travel, foresees a 20 per cent decline in travel demand to Indonesia and South-east Asia.
Malaysia’s IMR Group director, BP Tan, said: “There used to be more concern about the crime and accident rate when we conduct a risk assessment about a country, but now we have to also take into consideration terrorism.”
Additional reporting from S Puvaneswary and Paige Lee Pei Qi
Read more ASEAN Tourism Forum (ATF) 2016 stories in the digital edition of our Show Dailies here.
