AMADEUS has launched a new feature that will allow travel consultants to make modifications and reissue customer air tickets in minutes.
The technology solutions provider yesterday introduced the Amadeus Ticket Changer tool in Asia-Pacific, which promises to allow travel consultants to efficiently manage traveller’s change requests quickly, from re-pricing to reissuing or refunding.
It calculates itinerary modifications and processes all types of tickets and fares in four steps.
Leon Herce, vice president, distribution commercial, Amadeus Asia-Pacific, said: “Our goal is to create solutions that help address the challenges our travel agency customers face, and find ways to make their life easier. Amadeus Ticket Changer takes the pain out of the ticket reissue process and leaves travel consultants with more time to focus on providing great service.”