AIRASIA’S Philippine subsidiary this week announced it would be curtailing the frequencies of its Clark services as part of its operational realignment, effective June 15.
The LCC is cutting its Clark-Kuala Lumpur service from 10 times weekly to thrice weekly, with the remaining frequencies to be operated by AirAsia Malaysia instead.
Clark-Hong Kong flights will be trimmed from 10 times a week to a daily service. Meanwhile, the airline’s Clark-Singapore service will be reduced from daily to thrice weekly, and its Clark-Taipei frequency from daily to four times weekly.
Affected customers will be notified by their registered member email account and an SMS notification on the options open to them, including a full refund for their ticket, a credit shell for the value paid with a 90-day validity and the option to change their flight date to another within 30 days of the original scheduled flight, free of charge and subject to availability.