THE RELAUNCHED Sofitel Plaza Hanoi on West Lake will be unveiled on Thursday, after its most significant overhaul since opening in 2001.
Renovations throughout the 317-key property range from rooms to dining venues and meeting facilities. Luxury Club Rooms have been remodelled and given technological upgrades; the Summit Lounge rooftop bar redesigned with a new outdoor wooden deck; open kitchens and VIP rooms added to the flagship Chinese restaurant; the business centre rebuilt in a new location; the Plaza Ballroom redecorated; and a new meeting space on the ground floor carved out.
As part of its repositioning, the hotel also carried out a fresh round of service training for employees across all levels, with emphasis on developing Vietnamese employees to play greater roles.
Antoine Lhuguenot, general manager, Sofitel Plaza Hanoi, said: “This renovation is about fulfilling the potential of this magnificent lakeside property, in a way that we always knew was possible. There is a new outlook, a new energy within the hotel that was brought on by this renovation, and so far guests are responding enthusiastically to the changes.”
The capital’s two Sofitel properties are the only five-star hotels in the city that have undergone a thorough refitting of their facilities within the last three years.
