MANDARIN Orchard Singapore, Dynasty Travel and Vital Shared Services have emerged as the winners of PATA Singapore Chapter’s second Our Productivity Story competition.
The three winners, representing the best productivity efforts from the competition’s hotel, travel agent and other services categories respectively, were each presented with a cash prize of S$8,000 (US$6,230) during the annual Tourism Industry Ball held last Friday in Singapore.
Jointly organised by PATA Singapore Chapter and the Singapore Workforce Development Agency, the annual competition is aimed at recognising and encouraging the productivity efforts of Singapore’s travel and tourism sector.
Robin Yap, PATA Singapore Chapter activities chairman and managing director Singapore, The Travel Corporation, said: “We hope that the competition will continue to encourage more organisations to embrace productivity, and that their stories will become an annual showcase to mark the industry’s achievements.”
Dynasty Travel, the competition’s travel agent category winner, invested in technology to raise service and product innovation standards. Through employing the use of iPads, Dynasty was able to enhance the booking process by giving customers a better understanding of travel choices and enabling travel consultants to go on house/office calls.
