TTG Asia
Asia/Singapore Wednesday, 24th December 2025
Page 1842

Anbang offer threatens Marriott’s Starwood deal

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The Sheraton Macau Hotel, Cotai Central, part of Starwood’s portfolio

A COHORT led by China’s Anbang Insurance Group has made an estimated US$13 billion offer for Starwood Hotels & Resorts Worldwide, in an attempt to upset the pending US$12.2 billion offer made by Marriott International in November last year.

Anbang’s partners include Primavera Capital Group and J.C. Flowers & Co.

Anbang’s unsolicited rival bid values Starwood’s shares at US$76 each, an amount carrying a 7.9 per cent premium over Marriott’s offer – consisting of US$11.9 billion in Marriott stock and US$340 million in cash – that was worth US$63.74 per share as of Friday’s closing.

Starwood will be obligated to give Marriott US$400 million in termination fees if they were to retract from the deal, a small price to pay for the substantially bigger offer at hand.

Still, Marriott stated in a statement released yesterday that they are committed to the original proposal, belaying fears of a bidding war. Shareholders of Starwood and Marriott are scheduled to vote on the deal on March 28, less than two weeks from now.

This is not the first time Beijing-based Anbang is making large-scale foreign investments. They had just agreed to a US$6.5 billion purchase of US-based hotel owner Strategic Hotels & Resorts from Blackstone Group.

They also purchased the Waldorf Astoria in Manhattan, New York, for almost US$2 billion less than two years ago.

Photo of the Day: Hertz launches Thrifty in Thailand

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Hertz has expanded its value-oriented Thrifty Car Rental service to Bangkok, Thailand. It now operates from two locations in the city, on Sathorn Road and North Pattaya Road. Future planned openings for 2016 include the international airports Suvarnabhumi (Bangkok), Donmuang (Bangkok), Chiang Mai, Chiang Rai, Phuket and Samui as well as Khon Kaen Airport.

Contiki now lets travellers alter bookings for free

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Casper Urhammer, CEO, Contiki Holidays

CONTIKI Holidays has introduced two policies under its new Freedom Guarantee scheme that allows customers greater convenience when making and altering bookings.

This move comes on the back of the agency hoping to embrace what it understands to be an appetite for flexibility among its core segment of millennial travellers.

The first Zero Change Fees policy allows customers to change their chosen trip, departure date or even destination at no additional cost. The customer will then owe the difference for switching to a more expensive trip or be refunded for choosing a less expensive trip.

The second FlexDeposit policy gives customers the option to rollover deposit that they’ve already paid as credit towards a future Contiki trip, valid before their 36th birthdays, or transfer the amount to a friend within five years of the original booking. For travellers age 36 and above, the credit can be used with one of Contiki’s sister brands, such as Trafalgar and Insight Vacations.

“When it comes to booking travel, at Contiki we believe that a more non-committal approach to trip changes and deposits will resonate strongly with our travellers and deliver on a millennial expectation for more flexibility,” said Casper Urhammer, CEO of Contiki Holidays.

Indonesia sets sights on Malaysian travellers

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The Indonesian booth at MATTA Fair 2016 held in Kuala Lumpur

INDONESIA’s Ministry of Tourism has set a target for two million arrivals this year from Malaysia, Indonesia’s second largest source market after Singapore.

To achieve those numbers, Rizki Handayani, director for promotions South-east Asia, Ministry of Tourism Indonesia, said new destinations will be promoted to Malaysians, including East and Central Java, Lombok, Flores, Komodo and Yogjakarta, besides traditional destinations such as Jakarta, Bandung, Medan and Bali.

Rizki added that the ministry will be directing promotions at the travelling public as well as outbound agents by organising more fam trips, sales missions, and by participating at various MATTA (Malaysian Association of Tour & Travel Agents) travel fairs.

At last week’s MATTA Fair 2016 held in Kuala Lumpur, Indonesia was represented by a delegation of 50 sellers who were there to support 19 local outbound tour operators in Malaysia.

“Indonesia always had its appeal because of the cultural similarities and the availability of halal food,” said Raaj Navaratnaa, general manager of Johor-based New Asia Holiday Tours & Travel.

“We have also seen a growing trend of younger travellers, in their early 20s, choosing Indonesian destinations because of its affordability and its variety of experiences for adventure seekers, honeymooners, golfers and nature lovers.”

Tourism plays catch-up in India

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Vinod Zutshi, secretary, ministry of tourism, government of India

INDIA’s travel industry is set to receive a major impetus and play a stronger role in the country’s economy, if a new draft policy aimed at boosting tourism gets the nod from the national government.

Vinod Zutshi, secretary, ministry of tourism, government of India, told TTG Asia: “Upon Cabinet approval of the policy, tourism will for the first time be seen as the major engine for economic growth and (considered) a major factor in contributing to the national GDP.”

The new tourism policy also aims to grow India’s share in international tourist arrivals from the current 0.7 per cent to one per cent by 2020.

“We are working to improve the infrastructure at many of our beach destinations, and also to build new amenities and facilities on the beaches for tourists,” said Zutshi.

“We have spent almost US$300 million on at least 20 projects in the last six months. We intend to spend a similar amount in the forthcoming financial year.”

The improved coastal infrastructure will lend a hand in enhancing India’s niche tourism experiences, which include spiritual, wellness, wildlife and adventure packages.

To allay concerns surrounding female tourist safety in India, which surfaced in recent years, Zutshi said the tourism ministry had two initiatives in place.

Launched last month, the new Toll Free Tourist Infoline seeks to assist foreign travellers who encounter problems in the country. It is available in 12 languages, including English, Hindi, Arabic, French, German, Italian, Japanese, Korean, Chinese, Portuguese, Russian and Spanish.

The tourism ministry will also establish a crisis management team in April.

Zutshi said: “We want to make sure that if there are any incidents, there has to be a strategy and standard operating procedure in place to prevent any misgivings or misinformation being reported.”

Meanwhile, international buyers at ITB Berlin also appear unfazed by safety concerns surrounding Indian tourism.

Bert Stoot, owner of Holland-based NOL Travels, said: “There is a lot of interest into South India. I have been there so I am not too worried about safety because I see that it is perfectly fine there.”

Oliver Drewes, owner of Holistika Spiritual Work & Travel in Germany, said: “We are keen to promote the bigger and more developed cities like Bangalore because it is a good starting point to introduce Germans to India.”

Bangkok Airways to grow Europe traffic with more codeshares

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BANGKOK Airways intends to widen its codeshare partnerships, a move that is expected to bring an additional 1.2 million seats through the three key gateways of Bangkok, Kuala Lumpur and Singapore.

Jirapon Hirunrat, vice president-network management at Bangkok Airways, told TTG Asia the plan was “to cover the most of the EU zone and utilise (partner carriers’) marketing tools”.

Another key strategy is “to focus on interline traffic through all international gateways to Thailand”.

In the pipeline are codeshare partnerships with one European and seven Asian airlines.
The smallest but best-performing carrier among Thailand’s publicly traded airlines, Bangkok Airways, has been swiftly expanding its portfolio of codeshare partners in its bid to grow European outbound and longhaul traffic to its Bangkok hub.

“Airline partnerships, either codesharing or other cooperative arrangements, have become powerful tools for expanding networks, enhancing revenue and reducing costs,” said Jirapon.

The use of codeshare partnerships had yielded a growth of nearly 13-17 per cent annually for the past three years for Bangkok Airways, he added.

Among its codesharing agreements with 20 airlines, British Airways is showing “significant traffic growth” while Emirates generates “significant revenue proportion”.

The independent full-service regional carrier is also planning further expansion, as it expects to receive three ATR72-600s and three to four Airbus A319s, bringing its total inventory to 36 aircraft this year.

This year, the company will introduce three new routes, namely, Chiang Mai-Mae Hong Son, Bangkok-Danang (Vietnam) and Samui-Guangzhou (China).

It will also upgrade frequencies on popular sectors. On the cards are Bangkok-Phnom Penh (five to six daily flights), Bangkok-Chiang Mai (seven to eight daily flights), Chiang Mai-Samui (once to twice daily during high season) and Samui-Singapore (double daily).

ASEAN plans for the big 50

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South-east Asia’s top tourism officals link hands at the pre-launch of the Visit ASEAN@50: Golden Celebration campaign

AS ASEAN gears up to commemorate its 50th anniversary in 2017, top tourism officials have come together to lay the groundwork for a new campaign and build up the momentum to promote the region as a single tourism destination.

The Visit ASEAN@50: Golden Celebration campaign will highlight the region’s top 50 festivals and 50 travel experiences, in addition to launching special themed offers and travel promotions on the website.

Speaking to TTG Asia at the official pre-launch of the campaign at ITB Berlin, Malaysia’s minister of tourism and culture, Mohamed Nazri Abdul Aziz, said the campaign would be a formal endorsement of tour operators’ on-going efforts in selling multi-country packages.

“In the past, each operator has been (marketing these packages) on his own, and now he will get support from ASEAN. It will not be done haphazardly, it will be done properly with the support of ASEAN,” he said.

Packages will be devised based on themes; a consolidated heritage tour, for instance, will leverage UNESCO World Heritage sites in ASEAN.

Thailand, on its part, has already initiated efforts in promoting dual-country packages under its ASEAN Connect project since last year, according to Thai minister of tourism and sports Kobkarn Wattanavrangkul.

However, improving connectivity will be a core aim for ASEAN in its quest to roll out “realistic packages”, admits Kobkarn.

She added: “We have improved land connectivity to neighbouring countries, enabling the roll-out of packages such as Trat by road to Sihanoukville and onward to Siem Reap, or Trat-Sihanoukville-Phu Quoc.”

Recognising the importance of trade partners, Thai tourism authorities have also linked arms with Bangkok Airways to improve air connectivity between Thailand and neighbouring countries.

“Airlines need to help us,” said Kobkarn. “We want to improve connectivity not just between capital cities, we also want to connect tier two to tier two cities, tier three to tier three cities, etc.”

Singapore Tourism Board director of trade engagement & market access, international group, Soo Siew Keong, agreed: “The main driver of this (campaign) is to work with the trade to see what is appealing to the travellers and involve them.

“We want to bring in airlines from longhaul markets into the ASEAN countries. We also have an interest in cruise and hotel chains too. They can all come together to form an attractive package,” he added.

“For instance, visitors can fly into South-east Asia by Singapore Airlines, then fly around the region on AirAsia and stay in a hotel chain across the ASEAN countries and this can all fit into a package. The trade forms a very important role to allow this campaign to roll,” he said.

However, the absence of a single visa for the region continues to be a bugbear for visitors, especially for those hailing outside of South-east Asia.

Mohamed Nazri believes the campaign will “motivate” member countries to ease their visa requirements if they see the success of its neighbours in attracting higher visitor numbers owing to liberal visa policies.

During the campaign pre-launch yesterday, So Mara, secretary of state at the Ministry of Tourism Cambodia said the campaign aimed for 121 million visitor arrivals to ASEAN by 2017, an increase in tourism receipts to US$83 billion and a longer average length of stay of six-seven days and to more than two ASEAN countries.

Additional reporting from Paige Lee Pei Qi

New association for Macau’s event players to enhance destination promotion, industry standards

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MACAU welcomed a new association for professionals in the meetings, incentives and special events industry last Tuesday.

Todd Cai, president of the Macau Meetings, Incentives and Special Events Association (MISE), said the association was a year in the making, “after the Macau government announced that MICE is a priority in its tourism strategy”.

“Thus, it’s timely to have an association with an international network to (promote) Macau as a destination (for business events),” Cai added.

He noted that while there were many associations in Macau, most of them were focused on exhibitions and none covered the three segments of meetings, incentives and special events.

“What sets (MISE) apart is that we utilise an English platform compared to the majority of associations here which communicate in Mandarin. With more fascinating new venues coming online, it’s vital to build awareness as international MICE buyers do not understand Macau’s potential and capability well,” he said.

MISE secretary, Bruno Simoes, told TTGmice e-Weekly that many special events in Macau are organised by the government and 90 per cent of production are done by local professionals.

Simoes said: “There is a need for the private sector to drive special events like weddings and sports in different venues. While the tourism sector offers professional education (on areas like) F&B, we don’t see much (being offered) on audiovisual production or stage setup. Therefore, we plan to bring international certification courses like Certified Meeting Professional programmes to Macau.”

Other activities that MISE will get busy with include producing related reports and sharing of international case studies that will help Macau’s meetings, incentives and special events players to perform on par with other excellent destinations.

Simoes said: “This year, our white paper has got three topics to explore, namely transportation, MICE statistics, and special venues for events.”

As a non-profit organisation, MISE plans to kick off destination marketing and do at least two to three business/networking events a year, with guest speakers to discuss pertinent issues or share report findings.

Other objectives include generating business opportunities for members, to attract events from the international arena to Macau, to provide education and training to its members and the MICE industry in general, as well as provide on-the-job training for young members of the MICE industry.

Jiang-Nan Chun at Four Seasons Singapore

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Once known for its cantonese cuisine, Jiang-Nan Chun has gone through a major revamp – from the furnishings and concept to its food and beverages – to now offer a Chinese fine-dining experience with indulgent and sometimes amusing dishes as its main draw, says Dannon Har

Location On the second level of Four Seasons Hotel Singapore, on Orchard Boulevard.

Ambience It is clear the hotel spared no expense with the revitalisation effort, which started in mid-October last year, leading up to its soft reopening in February.

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The refurbishments, first of all, are highly intricate with overhanging fishing nets serving as lamps, custom-made turquoise and blue floor tiles to represent the Yangtze river waters, and handcrafted bird figurines perched around the premises, all done to express the culture and affluence of the namesake Jiang Nan region.

Menu In the kitchen, a new wood-and-mesquite-charcoal oven has been installed, used primarily to roast duck before serving them in both peking and cantonese styles (S$98, US$71). Expect the usual popiah skin wrap and a variety of condiments to be served alongside this dish while the chef personally carves the duck in front of you.

Of all the condiments presented, one surely stands out – caviar. Herein lies an example of the decadent aspect of Jiang-Nan Chun’s new menu concept. Simple but oftentimes unexpected and gratifying touches are added to the dish. In the case of the roast duck, it was as if the crispy skin and tender cuts weren’t amazing enough and the chef decided to really up the wow factor with the addition of caviar as an ingredient.

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And the indulgence doesn’t end there.

Another item worth mentioning is the steamed cod wrapped in rice paper roll (S$38). This undistinctive description hardly does the dish justice, as it fails to mention how immaculately plated the roll is, nor does it mention how well the chewiness of the Vietnamese rice roll goes with the flakiness of the fish.

With each spoonful – which is the recommended way to eat it, since it is steeped in broth – flavours of fish brine and black truffle fills the olfactory senses and tantalises the taste buds. Oh yes, did I mention there was truffle? Shaved generously and live in front of guests, I might add.

steamed-cod-wrapped-in-rice-paper-roll-with-trufflesThe revamped menu also remains as extensive as its predecessor, so if unsure of what else to order, highly recommended ones, besides those mentioned, are the sea whelk, maka, dried scallops and pork ribs double-boiled soup (S$38); wagyu beef oxtail with lemongrass-infused oil (S$32); char siew sliders with pickled green chili (S$15); and soft shell prawns with sliced almond and crispy rice (S$15).

On the dessert front, go for the crispy salted egg yolk puff pastry with almond (S$12), a dish that won’t be what you expect it to be, or if you prefer something cold, the avocado cream with coconut sorbet (S$14) won’t disappoint.

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Aficionados of Chinese tea will be spoilt for choice as well, with the restaurant able to pair any of your dishes with the appropriate leaves. The Osmanthus Oolong (S$8) is a good choice as a palate-cleanser while the Alfonso Tea (S$11) goes well with desserts.

Service As mentioned, chefs make appearances to personally serve guests from time to time. Couple that with the restaurant managers being well-versed and talkative about the dishes they serve, the degree of personalisation and care is impeccable.

If catering for business meetings or groups, the restaurant’s total 120 seats is spread across a sizable space with 78 seats located within the main dining area and 42 divided (8, 10, 12, 12) among four private dining rooms, three of which are equipped with a 65 inch TV. Two of these rooms also come with an attached mini lounge, good for use as a breakout area.

Verdict Much of Jiang-Nan Chun’s new concept lies in eschewing the traditional need to simply fill one’s tummy to the brim, and instead, pursue the pure pleasures of taste. In my books, this is a big plus and has elevated the restaurant above its competitors who are still pushing buffet brunch offerings among other rapacious dining methods.

Location 190 Orchard Boulevard
Opening hours 11.30-14.30, and 18.00-22.30 daily
Contact details Tel: (65) 6734 1110

137 Pillars appoints COO

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THAILAND-BASED 137 Pillars Hotels & Resorts has appointed Christopher Stafford as COO of the luxury boutique brand.

Stafford, a Swedish national and hospitality veteran, was most recently vice president of hotel operations, South-east Asia for SilverNeedle Hospitality. Before that, he had headed the Anantara Resort Group in Thailand and the Maldives, opening six properties for the group between 2000-2007.

He also took on senior management roles for Regent International Hotels, Westin Hotels and Bali Hai Hotels Tahiti.