TTG Asia
Asia/Singapore Monday, 6th April 2026
Page 1215

Thai government clamps down on unlicensed hotels

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Operators who have not been compliant in the past will not be charged if they register themselves with the authorities

The Thai government is cracking down against hotel owners for operating without licenses, with the aim of improving standards in the hospitality sector amid a huge influx of non-licensed accommodation that has flooded the market.

On June 12, Thailand’s National Council for Peace and Order (NCPO) issued Order No. 6/2562 to temporarily suspend the enforcement of town planning and local building control regulations on certain buildings, built before August 19, 2016, that have been used for hotel business operations.

Operators who have not been compliant in the past will not be charged if they register themselves with the authorities

The nationwide order demands illegal hotel operators to notify the authorities only on the use of building while environmental impacts will not be considered. Prosecution charges will be waived for operators who have not been compliant in the past if they register with the authorities. The temporary amnesty is effective until August 18, 2021.

Once the operators receive permission, they will be required to take the necessary measures to ensure that their properties abide by a number of regulations, including the proper installation of a fire safety system, which is required under the Hotel Act but often missing in unlicensed properties.

In 2017, the government had revised the ministerial regulations mainly on environmental conditions and the use of building in a bid to encourage illegal hotels to get licenses, but only few did so while most of them remained unregistered.

Surapong Techaruvichit, former president of Thai Hotels Association (THA) and managing director of Asia Hotel Bangkok, said the government’s latest move is to push illegal hotels out of the market and make them conform to regulations.

La-iad Bungsrithong, general manager of Rati Lanna Hotel in Chiang Mai, said the new measure will make it easier for operators to obtain permissions, while unlicensed hotels will be watched by authorities. Registered hotels will also help to improve the sector’s overall standard and tourist’s safety.

Worapan Klampaiboon, founder of Samsen 5 Lodge in Bangkok, shared that many hotel owners wanted to obtain licenses to increase their business value and potentially transfer the properties to heirs, but were often unable to meet the criteria.

According to THA, non-registered hotel or illegal hotels include serviced apartments, guesthouses, condominiums and Airbnb home rentals.

The association gauged there are nearly 20,000 hotels excluding Airbnb are in the country. Of that number, only 8,000 are registered hotels with a total of 400,000 rooms, while there are over 10,000 operators with 500,000 illegal rooms.

Bangkok alone has more than 300 illegal hotels, while more than half of the total hotels in other major Thai destinations such as Phuket, Chiang Mai, and Pattaya also do not have licenses.

New tourism feeder markets heat up for Indonesia

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More outbound travellers from emerging markets are choosing Indonesia as a holiday destination; tourist in Bali pictured

Destinations in Indonesia are seeing greater interest from emerging tourism markets, according to buyers and sellers at the sixth Bali and Beyond Travel Fair (BBTF) in Bali last week.

RD Tours, Bali, for example, has started receiving FIT and incentive groups from Nepal, a market it started to penetrate last year.

More outbound travellers from emerging markets are choosing Indonesia as a holiday destination; tourist in Bali pictured

Bambang Sugiono, director of marketing and overseas promotions of RD Tours, Bali said: “It all started when we participated at a sales mission organised by the Indonesian Embassy (in Bangladesh) in Kathmandu. We were surprised to see about 100 Nepal travel companies representatives attend the event. While they already knew about Bali from the Internet, the sales mission was really an eye opener to them and the result started to come in (this year).”

Flights from Kathmandu to Singapore, Kuala Lumpur and Bangkok have made it quite convenient for travellers to reach Bali, especially with the frequency betweens these hubs, according to Bambang.

“Travellers (many of whom are families) stay in upscale properties. They visit to Nusa Lembongan and Uluwatu due to their interest in water sports activities and culture. Watching the kecak dance performance is a must.”

Meanwhile, Sol Beach House Bali Benoa and Kuta, traditionally reliant on Australian and European markets, are now seeing growth from the Baltic Countries, South and North Africa.

Putu Yeni Navitarini, cluster director of sales and marketing at Sol House Bali, said: “Through our partnership with Go Vacation Indonesia, we have a back-to-back group series from Lithuania coming between September 2019 and May 2020, with each group staying for 13 nights.

“Africa is a growing regional feeder to Bali. South Africa is not a new market for us, we have been partnering with Panorama DMC to cater for this market, but we now see this growing significantly.”

Compered to the South African market, North Africa is relatively newer to Bali and Sol House Bali especially, according to Yeni. She said: “Our Sol House Kuta has received 18 group series from Morocco and six groups from Algeria. It is amazing.”

Youssef Mufarrej, sales and marketing manager of Clic Holidays Travels & Events, Morocco attributed the growth trends to the expanding middle class in the country and improved accessibility.

He said: “Bali and Indonesia used to be a luxury destination for the Moroccans and only the (more affluent) travellers could afford to come here, due to the long flights.”

But the destination is becoming more accessible to mainstream segments with services operated by Qatar Airways, Emirates, and more recently Turkish Airlines, which just launched its direct service from Istanbul to Bali.

“The middle class has grown in the last five years, and now more people can afford to travel this far. Bali has become one of the top destinations for middle class travellers,” he said.

Bali, however, is not the only Indonesian destination travellers are drawn to.

North Sulawesi in the last couple of years has seen the growth of the China market thanks to charter flight operations.

While the market to Indonesia dropped since last year, including to North Sulawesi, Cocotinos, a Boutique Dive Resorts & Spa, Manado continued to see FITs arriving.

General manager Martinus Wawanda said that while the resort is not a direct recipient of charter groups, it has benefitted from the greater awareness of the destination generated by their arrivals.

“The market we continue to get are the FITs and families, who are not necessarily divers. They do island hopping, and visit Minahasa Highland or mangrove tours.”

Manado is also a new destination on the radar of Asian tour operators, including those from Thailand and Singapore, who have already been to Lombok, where Coconitos has a property.

Amid the increased interest, the North Sulawesi regional government has stepped up promotional efforts.

Tomohon City, for example, took part in BTF 2019 to promote the Tomohon International Flower Festival (TIFF), an annual event taking place from August 8 to 11.

Jimmy Feidie Eman, mayor of Tomohon City, shared: “TIFF, which was launched in 2008, has managed to attract national and international participants, boosting tourist arrivals.”

International arrivals to Tomohon numbered 90,907 last year, up from 89,736 in 2017. “We are expecting the number will increase to 92,260 this year,” the mayor said.

The sixth BBTF 2019 was held at Bali Nusa Dua Convention Centre from June 25-29, 2019. The show attracted 230 sellers from 19 provinces in Indonesia and two regional sellers (Singapore and Timor Leste), as well as 303 buyers from 46 countries.

SIA invests S$50 million to spruce up lounges at Changi’s T3

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Singapore Airlines (SIA) will invest more than S$50 million (US$37 million) in a major revamp of its SilverKris and KrisFlyer Gold Lounges at Changi Airport Terminal 3 (T3).

Renovations will commence in August 2019 and are expected to be completed by mid-2021.

The project, overseen by hospitality designers Hirsch Bedner Associates, will see an overall 30 per cent increase in space and total customer capacity for the T3 lounges.

Suites and first class customers can look forward to a brand-new Private Room and First Class Lounge. The First Class Lounge will continue to feature a flagship bar, while The Private Room will boast a full-service fine dining section within the lounge.

The Business Class Lounge will be expanded and feature four distinct zones. Customers with a short transit can have a light snack in a relaxed café setting, while those with more time may explore a full selection of Asian and international cuisines in the dining hall, including live stations offering local delights.

A highlight of the new Business Class Lounge will be a full service bar that doubles up as a self-service breakfast station in the mornings. Productivity pods will be available for customers who need a corner to work, and there will also be a rest area with chaise lounges for customers to catch some shut-eye.

The KrisFlyer Gold Lounge will also double in capacity and include dedicated working spaces, as well as larger al fresco seating and dining areas. It will also be equipped with restrooms and showers.

The construction process will be carried out over four phases, during which the lounges will be progressively renovated in sections, starting with the Business Class Lounge, followed by the First Class Lounge and The Private Room, and finally the KrisFlyer Gold Lounge. Customers, in the meantime, will be invited to temporary lounges.

Myanmar Tourism Marketing ties up with US travel advisor association

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Myanmar Tourism Marketing (MTM) has signed an MoU with the American Society of Travel Advisors (ASTA), which opened its newest chapter in Myanmar in early February.

ASTA opened its Myanmar chapter with a view to work on a variety of projects in Myanmar and seek out opportunities to educate their travel advisors on an emerging destination.

At the signing of the MoU agreement

“Myanmar is looking for ways to meet with the US travel market. Most countries know Americans spend more per diem than others, so everyone wants visitors from the US,” said Bob Duglin, vice president of international membership and expansion, at the MoU signing.

Duglin had travelled to Myanmar earlier this year to meet with tourism officials, before returning to the destination in June with some association members on an ASTA Education fam trip.

ASTA Myanmar chapter has almost 150 members, making it the association’s largest international chapter.

Hailed by MTM as the last frontier of South-east Asia, Myanmar presents US travellers with opportunities to discover new experiences in culture, nature and local hospitality.

“We continue to promote Myanmar to more travellers from around the world to make awareness about the unique Myanmar culture, nature and most of all the hospitality of the people,” said May Myat Mon Win, chairperson of MTM.

Hotelbeds eyes luxury agents in expansion drive

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A screenshot from the Hotelbeds website

Hotelbeds is targeting an additional 14,000 travel agent customers by 2022, with growth focused on luxury agents and those specialising in “high-value” and longhual trips.

If it were to reach its target, Hotelbeds will serve a total of 64,000 travel agents.

A screenshot from the Hotelbeds website

In a statement, Hotelbeds said that travel agents – along with tour operators, airlines and points redemption schemes – form a central part of its commitment to offer to hoteliers incremental bookings of non-domestic and high-value guests.

The agent intermediary brings in guests who book further in advance, cancel less, pay more for a room, spend more in destination and come back more frequently, Hotelbeds stressed.

Carlos Muñoz, Bedbank managing director, commented: “The recently refreshed new Bedsonline retail brand, enhanced value proposition for customers, along with our strong local relevance and presence, improved product offering and tools are going to be the key drivers in achieving this goal.”

Meituan appoints SiteMinder as first online hotel distribution partner

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Meituan partners with SiteMinder to explore the overseas hotel market

Looking to expand its hotel inventory beyond its home market of China, Chinese e-commerce giant Meituan has entered a deal with SiteMinder, its first hotel distribution technology partner.

With SiteMinder appointed as its online distribution partner, Meituan says it now has a complete hotel technology stack to attract international hotel markets, beginning with South-east Asia.

Meituan partners with SiteMinder to exppand hotel inventory

For SiteMinder’s 35,000 hotel customers, the partnership with Meituan provides greater access to the lucrative Chinese traveller market.

Zhong Qiang, general manager of Meituan’s overseas accommodation department, said SiteMinder was chosen for its global presence, as well as its appeal to both large hotel chains and independent hotels.

Meituan has also recently struck a cooperation deal with Compass Hospitality, which operates hotels, serviced apartments and resorts across Thailand, Malaysia and the UK, to make the the latter’s flagship store available through both the Meituan and Dianping apps.

Chinese consumers are able to browse and enquire about price, location, and room status of all hotels run by Compass Hospitality.

The partnership also covers hotel income management and data analysis. Both parties will jointly explore the Internet and accommodation model, which centres around driving business growth through utilising digital technologies.

Meituan’s technology service platform today has more than 410 million transacting users. The company is publicly-listed in Hong Kong and holds a recent market value of approximately US$52 billion.

Royal Caribbean orders third LNG cruise ship from Meyer Turku

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Symphony of the Seas is currently the newest in Royal Caribbean's fleet

Royal Caribbean Cruises is ordering a third ship powered by liquefied natural gas (LNG) from Meyer Turku.

Scheduled for delivery in 2025, the ship will join its two sister ships in the new Icon class fleet – to be delivered in 2022 and 2024 respectively.

Symphony of the Seas (pictured) is currently the newest in Royal Caribbean’s fleet

Richard Fain, chairman and CEO, Royal Caribbean Cruises, said the order affirms the company’s commitment to clean-power technologies at sea.

‘We’ve designed a class of ships powered by LNG that leverages the latest, environmentally-friendly applications. We believe that innovative shipbuilding can reduce our carbon footprint and boost energy efficiencies to help to build a cleaner future,” Fain continued.

Michael Bayley, president and CEO, Royal Caribbean International, is confident that innovative design as well as energy-efficient technology and engineering will “make Icon class a game changer”.

New hotels: The Roseate Ganges, Element Melbourne Richmond, and more

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The Roseate Ganges, India
Nestled on the banks of the river Ganges in Rishikesh, this luxury retreat offers just 16 villas, each opening to a private balcony overlooking the Himalayan outdoors. Facilities include a temperature-controlled infinity swimming pool overlooking the surrounding valley; a private stretch of white sand beach next to the Ganges; the Aheli Spa; and two F&B options, the Chidya Ghar restaurant and Roasted by Roseate cafe. The retreat also offers an array of experiences ranging from nature walks to meditation, and river rafting to the Rajaji National Park.

Element Melbourne Richmond, Australia
The opening of Element Melbourne Richmond marks the debut of the brand in the country. Facilities in the 168-key hotel include an all-day dining space, 24/7 Restore grab-and-go pantry and a fitness centre. The property also offers guests a complimentary Bikes-to-Borrow programme, as well as a Relax reception four days a week, which offers complimentary small bites, local beers and wines.

In addition, the hotel boasts four modern meeting spaces, spanning a total of 256m2. Located on level five, rooms can be configured to welcome between 12 and 250 guests. An outdoor deck space is also available, with views of Melbourne’s skyline and CBD

ibis Styles Bangkok Ratchada, Thailand
Located steps away from Bangkok’s Huai Khwang subway station is the 266-room ibis Styles Bangkok Ratchada. Rooms range from the 25m2 Standard Room to the 34m2 Family Room good for up to four guests, and feature designs inspired by basket-weaving patterns. Amenities on-site includes the Streats Café and adjacent bar, a fitness centre and a spa. For meetings and events, the hotel offers three boardrooms, and one grand ballroom that can hold 150 guests theatre-style.

Kishi-ke, Japan
Billed as the first chisoku-themed modern ryokan, this luxury lodging in Kamakura – a seaside city just south of Tokyo – has just space for five people at a given time time. The ocean-view retreat is based on the concept of chisoku, which means ‘to know the feeling of being fulfilled with the now’, where the goal is to help guests achieve inner harmony by mindfulness. Experiences here include cultural workshops such as tea ceremonies (chado, senchado), katana practice and zazen meditation. In addition, guests can also partake in Buddhist cuisine, all of which are practices leading to chisoku.

Ascott Reit, Ascendas merger to create APAC’s largest hospitality trust

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Park Hotel Clarke Quay will be one of the 14 hotels in A-HTRUST's Asia-Pacific portfolio to be combined with Ascott Reit's owned properties under a CapitaLand entity

A proposed combination of Ascott Residence Trust (Ascott Reit) and Ascendas Hospitality Trust (A-HTRUST) will result in the largest hospitality trust in Asia-Pacific, and the eighth largest globally, with an asset value of S$7.6 billion (US$5.6 billion).

The combination will be effected by way of a trust scheme of arrangement, with Ascott Reit acquiring all the A-HTRUST Stapled Units. The total consideration for the combination is over S$1.2 billion, comprising S$61.8 million in cash and 902.8 million new Ascott Reit-BT Stapled Units.

Park Hotel Clarke Quay will be one of the 14 hotels in A-HTRUST’s Asia-Pacific portfolio to be combined with Ascott Reit properties under a CapitaLand entity

The transaction will bring together Ascott Reit’s global portfolio, which comprises predominantly serviced residences, and A-HTRUST’s 14 hotels in Asia-Pacific, creating an enlarged portfolio of 88 properties with more than 16,000 units in 39 cities and 15 countries across Asia-Pacific, Europe and the US.

It will also further diversify Ascott Reit’s global portfolio with foray into new gateway cities – Brisbane and Seoul.

“The enlarged portfolio will be further diversified with no single country accounting for more than 20 per cent of gross profit, thereby reducing concentration risk,” commented Tan Juay Hiang, CEO of the A-HTRUST Managers.

Chia Kim Huat, lead independent director of the A-HTRUST Managers, sees CapitaLand and its lodging unit, The Ascott, as a strong sponsor for the combined entity.

For Bob Tan, Ascott Reit’s chairman, the combination is a win-win for both parties’ unitholders. “Ascott Reit as a combined entity will see our asset value grow by 33 per cent to S$7.6 billion and our distribution per unit increase by 2.5 per cent for FY2018 on a pro forma basis.”

He expects that the entity will have a higher proportion of stable income derived from master leases, balanced by growth income derived from management contracts.

“With access to a larger capital base and a higher debt headroom of about S$1 billion, we will have greater financial flexibility to seek more accretive acquisitions and value enhancements. The combined entity can then be strategically positioned to potentially enjoy a positive re-rating of the unit price and gain a wider investor base, which would be beneficial to all our unitholders.”

Beh Siew Kim, Ascott Reit’s CEO, added: “This will present an enlarged capacity to acquire more assets as well as undertake more development and conversion projects, thereby increasing their asset values over time – all with an aim to bring about greater income stability through a resilient and well-diversified portfolio.”

Earnings contribution from developed countries is expected to increase to 82 per cent on a pro forma basis, according to Beh, which will facilitate the inclusion of Ascott Reit into the FTSE EPRA Nareit Developed Index and potentially result in higher trading liquidity and a larger investor base.

The combined entity will also the seventh largest trust listed on the Singapore Exchange by asset value.

TAT trims tourism forecast for 2019

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TAT revises down 2019 target for both international tourist arrivals and tourism receipts

The Tourism Authority of Thailand (TAT) has downgraded its projections for international tourist arrivals, now down to 40.2 million from the 41.3 million forecast earlier, the Bangkok Post reported.

The agency has also trimmed its forecast revenue growth from tourism receipts, which include domestic travel, to 9.5 per cent from 10 per cent. This brings the expected revenue for the year to 3.38 trillion baht (US$110.6 billion), down slightly from the previous projection of 3.4 trillion.

TAT revises down 2019 projections for both international tourist arrivals and overall tourism receipts

TAT governor Yuthasak Supasorn attributed the less optimistic projections to the global economic slowdown, the baht’s appreciation and soaring fuel prices disrupting travel plans, according to the Bangkok Post report.

For 2020, he is targeting a 10 per cent growth in tourism revenue, hopeful that the unfavourable conditions in 2019 will ease next year.

The target is achievable, he said, as TAT places greater focus on market segmentation and potential niche markets, especially lifestyle and health-oriented individual tourists who tend to spend more during trips.

The aim is to increase the portion of quality tourists who have income above US$60,000 a year to 20 per cent by 2021 from the current 13 per cent, the Bangkok Post article stated.

The Bangkok Post also quoted Tossaporn Sirisamphan, chairman of the TAT board, who stressed the importance of developing existing tourism destinations and new products.

There is a national plan to promote small provinces so tourism benefits could be better distributed to local communities in secondary destinations. The aim is to narrow the ratio of tourism receipts from major cities against second-tier provinces to 80:20 by 2022. The ratio was 87:13 last year.

Related projects include a plan for the Southern Economic Corridor that will create a strategic zone between the Andaman Sea and the Gulf of Thailand, especially Ranong province, where there is an eight-metre-deep seaport.

Another project is the development of the Thailand Riviera into a romantic coastline, a scheme already tabled for cabinet consideration.