TTG Asia
Asia/Singapore Wednesday, 8th April 2026
Page 1069

Malaysia goes into national lockdown tomorrow

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Due to the rapid rise of Covid-19 cases in Malaysia over the last few days, the government has implemented an unprecedented nationwide movement control order, locking down the whole country to counter the spread of Covid-19 starting from tomorrow until March 31.

Prime minister Muhyiddin Yassin said in a special live broadcast on Monday night that all mass gatherings including religious, sports, social and cultural activities will be prohibited during this period.

All government and private premises will be shut when Malaysia goes into lockdown from tomorrow 

All government and private premises, kindergartens, schools and institutions of higher learning will be closed. An exception are government and private businesses providing essential services such as water, electric, energy, telecommunications, postal, transportation, irrigation, oil, gas, fuel, lubricants, broadcasting, finance, banking, health, pharmaceutical, fire, prisons, ports, airports, security, defence, cleaning, retail and food supplies.

In addition, Malaysians are also banned from travelling overseas and foreign visitors from entering the country. Those who have just returned from overseas are required to undergo health screening and self-quarantine for 14 days.

As of Monday, the total number of Covid-19 infections in Malaysia stood at 553. Many of the new cases are linked to a Muslim convention at Masjid Jamek Sri Petaling mosque attended by 14,500 people from February 27 to March 1.

Malaysian Association of Tour and Travel Agents’ (MATTA) president, KL Tan, shared that the government’s initiative was a timely and wise decision.

Tan elaborated: “It will provide Malaysia with an opportunity to recover quickly from the outbreak. This, in turn, will inject public (both local and international) confidence in the destination.

“We are doing our part to stem the outbreak, just as many European nations have done and more countries are expected to follow suit. The global outbreak of the coronavirus has reached a scale where nations have to take bold and drastic measures.”

MATTA has also postponed two fairs, one scheduled for April and another for May.

On the business events front, Malaysian Association of Convention and Exhibition Organisers and Suppliers’ (MACEOS) president, Vincent Lim, said he supported the movement restriction as it has proven effective in stemming the spread of human to human transmissions in China.

He said the association will be sending out a circular to its members urging them to support the government’s direction and not organise events and conferences during this period. He said: “We urge members to work from home, stay healthy and prepare for a rebound.”

Nathan Vaithi, general manager of Zenith Putrajaya, agreed, indicating that the government’s precautionary measures were the right move. The few bookings from the government and corporate sector have also deferred to 2H2020 anyway.

To cope with low occupancy since the start of the year, hotel staff have been encouraged to clear their leave from 2019, while it has also frozen overtime wages and hiring of new staff,

When contacted early Monday morning, Francis Teo, head of Setia City Convention Centre, shared with TTG Asia that he was waiting for a directive from the management on the next course of action, such as whether staff should work from home or the centre be temporarily shut down.

SE Asia countries broaden travel bans

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Cambodia is the latest in a growing list of South-east Asian countries which are introducing bans on travel from Europe and the UK, as governments struggle to contain the spread of Covid-19.

Cambodia has banned entry of travellers from five countries – Italy, Germany, Spain, France and the US – for 30 days starting today (March 17), as Phnom Penh records two new infections on Friday.

More South-east Asian countries are imposing bans on travellers from Europe; Passengers arriving at the Kuala Lumpur International Airport being screened using a thermal scanner pictured

In addition, the country has urged its citizens to refrain from travelling to Europe, the US and Iran. All government officials and citizens returning from Europe, the US, and Iran are also required to self-quarantine for 14-days, in accordance to the procedures set by the Ministry of Health.

In addition, all international river cruises are banned from entering Cambodia from March 13 until further notice.

Since March 15, Vietnam has banned travellers with a travel history to the UK, Northern Ireland and Schengen countries in the past 14 days. The ban will last for 30 days.

Vietnam’s government has also suspending the issuance of visas on arrival to travellers from all countries for a month. The ban excludes diplomatic and business travellers, but they face health checks and possible quarantines, said the Ministry of Foreign Affairs in a statement.

The decision follows Vietnam’s suspension of visa waivers for people from the UK, Germany, France, Spain, Denmark, Norway, Finland and Sweden. As well, travellers from South Korea and Italy are required to obtain a visa from an embassy ahead of arrival.

From March 16, Sri Lanka will also not allow people arriving from the UK or who have travelled through the UK into the country.

As well, the Foreign Office has advised against all non-essential travel to the country.

Elsewhere, Malaysia has also widened its ban to include seven provinces in Italy, Japan and Iran. The areas are Lombardy, Veneto and Emilia-Romagna in Italy; Hokkaido in Japan; as well as Tehran, Qom and Gilan in Iran.

Under the ban, visitors who have been to those cities or provinces within 14 days of their arrival to Malaysia will be barred from entering the country.

This is in addition to Malaysia’s prior travel bans on visitors from Daegu city and Cheongdo district in Korea, as well as Hubei, Zhejiang and Changdu provinces in China.

Since Sunday, Singapore has also banned all visitors who have been to Italy, France, Spain and Germany within the last 14 days from setting foot in the country.

The total number of Covid-19 cases worldwide has crossed 132,000, with a death toll of 5,000, most from China where the virus is believed to have originated, according to the World Health Organization (WHO).

Europe has now become the epicentre of the pandemic, recording more cases and deaths outside of China, said WHO officials last week.

Hong Kong prepares US$51 million war chest to lift tourism, MICE

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The Hong Kong Tourism Board (HKTB) will be pushing out a HK$400 million (US$51 million) trade support plan to stimulate tourism and inbound business events once the Covid-19 crisis tapers off.

The announcement comes on the heels of newly released figures that signal a steep crash in visitor arrivals to the country. The provisional figure for visitor arrivals to Hong Kong in February was 199,000, down more than 96 per cent from the same time last year, said HKTB in a press release.

As tourism slows to a trickle, HKTB will be rolling out a US$51 million subsidy to aid the battered industry

Prior to the major border closure measure implemented by the government on February 8, there were 10,000 to 20,000 arrivals per day. Following after, the average daily arrivals fell to 3,300, about 80 per cent of whom were non-Mainland visitors. In view of the current development of the pandemic, HKTB expects a further drop in arrivals this March.

HKTB executive director Dane Cheng said: “The initiatives will cover local and overseas travel agencies, hotels, airlines and attractions, as well as the retail, dining and MICE industries. The estimated budget for the plan will be HK$400 million, funded by the proposed marketing budget in the 2020/21 financial year and the additional funding earmarked in the Budget.”

The plan focuses on three areas, namely, boosting domestic spending confidence and ambience; partnering with trade to intensify promotions in source markets; and stepping up MICE promotion to attract high-yield overnight visitors.

HKTB will offer subsidies to the retail and catering sectors for joint consumer promotion, as well as waive the renewal fee for Quality Tourism Services (QTS) Scheme accredited merchants and offer a 50 per cent reduction in the application fee for new joiners.

The tourism board will also work with the trade to stimulate local spending, including stepping up promotions and support for the QTS Scheme.

In terms of subsidising the trade in their promotions, HKTB will waive the participation fees of the more than 40 trade activities it organises in visitor source markets, including trade fairs and travel missions, and provide subsidies for related air tickets and hotel accommodations.

The organisation will also fully host travel delegations to conduct roadshows in key markets, invite the travel trade in key markets on familiarisation trips to Hong Kong, reintroduce the matching fund for attractions for promotions, as well as increase the subsidising proportion for the Explore Hong Kong Tours support scheme.

In addition, it will partner with the travel trade from Hong Kong and source markets to conduct tactical promotions to attract visitors.

On the business events front, the NTO will subsidise event organisers to bid for large-scale conventions and exhibitions, lower the threshold for applying funding support for small & medium-sized meetings and incentives activities, and extend the scheme to the hotel sector, as well as waive the participation fees for relevant promotion activities organised by the HKTB in source markets and provide subsidies for related air tickets and hotel accommodations.

To attract business event visitors through enhanced promotions, the tourism board will also team up with the hotel sector on a new initiative, MeetON@HongKong, to provide groups with free meeting packages or dining packages.

In 2020/21, the proposed marketing budget, together with the additional funding announced in the Budget for the HKTB, is worth about HK$1,120 million.

IATA drives industry dialogue on how to cushion Covid-19 economic blow

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Nobody knows when the travel industry will see the light at the end of the Covid-19 tunnel as events and corporate meetings continue to be cancelled or postponed, while airplanes, hotels, restaurants and attractions are half-empty.

While recent projections of the financial impact on various sectors are sobering and some say it is too early to talk recovery, industry associations and the private sector are jumping into action to cushion the blow as best as they can.

Risk of catching Covid-19 on a flight “extraordinarily low”: IATA

IATA said it could be up to US$113 billion with broader spread of Covid-19, while a Global Business Travel Association survey released at the end of February put it at US$46.6 billion per month, or 37 per cent of the total 2020 forecasted global spend for corporate travel.

IATA’s two-day Aviation Resilience & Health Workshop in Singapore on March 4 and 5 brought airline members and industry partners together to discuss how they could meet medical and regulatory aspects of the Covid-19 outbreak and work with governments. By holding the workshop, which was organised in just 10 days, IATA hoped to reassure people the travel process was safe, indicating that catching Covid-19 on a flight was “extraordinarily low”.

Mario Hardy, CEO of PATA, based in Bangkok, who said he personally chose to attend the workshop, noted: “I believe that with precautionary measures and regular hand washing and use of hand sanitisers, it is fine to travel.

“I’m also conscious that this is a personal choice and not everyone may be as tolerant to risk. I would recommend everyone to first consult WHO, their respective country CDC and travel restrictions listed on IATA’s website before confirming their travel plans.”

Hardy further revealed that PATA is in the process of forming two task forces led by its volunteer board members to address industry concerns and issues as well as recovery.

He expressed that “the industry is in the process of organising itself” and shared that a Uniting Travel leadership conference call – with representatives from ACI (Airports Council International), CLIA (Cruise Lines International Association), IATA, ICAO (International Civil Aviation Organization), PATA, UNWTO, WEF (World Economic Forum) and WTTC – was organised the week of March 9 to discuss joint strategies.

“PATA has also joined a tourism task force with WHO, World Bank, IMF, ADB and CDC to discuss, understand and look at actions needed regarding health and economic recovery. It is still in early stages as we had our first call last week,” Hardy noted.

Kitty Wong, president, K&A International and former president of World PCO Alliance, said it was important for companies to “make their own judgment” on who and what to believe amid all the information out there.

Agreeing with Hardy, she pointed out: “Be sensible and do your own risk assessment. Take care of yourselves, follow the instruction/guidelines set by our governments – if you trust them – look after your staff and protect your clients.”

Wong shared that partners and stakeholders in Taiwan had pledged to honour contracts for postponed events with hotels and venues agreeing “to cooperate” on such cases until the end of the year.

“Work closely with your local MICE industry/community to prevent further losses and/or damages,” she urged. “The aftermath and recovery will rely heavily on our collaboration with partners and stakeholders. Some governments already have plans for economic recovery and I am sure the governments and the private sector will work hand-in-hand going forward.”

In reacting to IATA’s call for rational messages, an industry veteran observed that with so many unknowns about Covid-19, whatever messages that need to be sent cannot be “too clinical”.

“We need to look at restoring travel confidence, that is key. But how to convey that is the challenge we face,” he quipped.

Price wars not a solution for hoteliers: hospitality players

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Regional hotel operators should avoid dropping room rates to draw bookings during the current travel and tourism downturn, urge hospitality solution providers specialising in distribution and revenue management, who are instead recommending value-added deals and courtship of new market segments through technology.

These industry specialists were participants at the recent WiT Indie Conference at Penang Institute.

Hoteliers should not tap lower rates to woo guests during current downturn, say hospitality players

Dan Lynn, co-founder, Zuzu Hospitality, shared that some hotels in Malaysia and Singapore were slashing room rates to shore up their businesses amid the Covid-19 pandemic. He said putting quantity over quality would not help to make up for the revenue at this point in time.

Rather, he opined, hotels should look at intelligent promotional strategies targeted at domestic and regional travel which is holding up well at the moment.

He also suggested that hotels should create flexible pricing structures with refundable options to boost guests’ confidence in making bookings.

Kim Ong, vice president strategic sales & account management – Asia-Pacific at D-Edge Hospitality Solutions, stressed the importance of maintaining rates and providing added value such as free room upgrades, discounts on F&B offerings and working with retail partners on promotions.

Hoteliers should identify their USPs and leverage on them, Ong said, and added that new segments could be targeted within the domestic market.

While small independent hotels lacked the “deep pockets and the resources of the big brands”, they could play up their advantage of offering more privacy and personalised services to their guests, opined Brendan Wong, director of sales – Malaysia at D-Edge Hospitality Solutions.

“They can work with hotel technology vendors who know the market and where opportunities lie,” he added.

Meanwhile, Francois Sigrist, general manager, Lone Pine Hotel in Penang, has called for tourism stakeholders in Malaysia to collectively address the general fear of travelling and infection, and to collaborate with the national and state tourism boards on destination promotions.

Covid-19 snuffs out lights on Vivid Sydney 2020

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This year’s 11th edition of Vivid Sydney, the city’s annual light, music and ideas festival, has been cancelled, following recommendations by the federal government and health authorities to limit non-essential organised gatherings to under 500 people.

The event, which was originally slated to run from May 22 to June 13, 2020 at various locations around Greater Sydney, will not proceed at any of its planned locations.

This is the first time in 11 years that Vivid Sydney will not take place

Destination NSW, the NSW Government’s tourism and major events agency, said in a statement: “While the cancellation of the event is disappointing and another major setback for the tourism industry, it is the right thing to do to control the spread of infection and keep people safe.”

A spokesperson for Destination NSW added: “Vivid Sydney is a bright star of Sydney’s event calendar so the decision to cancel was not taken lightly. As the event owner, we must follow the advice of health officials to ensure the health and safety of our citizens and everyone involved with Vivid Sydney.”

In 2019, Vivid Sydney attracted a record 2.4 million attendees, and generated A$172 million (US$106 million) for the NSW economy.

Destination NSW has assured that the event would return in 2021.

Holiday Inn Balikpapan to open in 2021

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InterContinental Hotels Group has entered a management agreement with Wijaya Karya Realty to open Holiday Inn Balikpapan in 2021.

The 300-room hotel will form part of a mixed-use development called Tamansari Skylounge Balikpapan, which also comprises a residential tower. Guests will have access to shared facilities such as the outdoor swimming pool and deck.

IHG signs deal with Wijaya Karya Realty to open Holiday Inn Balikpapan come 2021

Five function rooms form a total of 610m2 of meeting space. Three of these rooms merge to create the hotel’s largest venue for a 260 pax banquet.

The hotel will be situated about 2km, or seven minutes’ drive, from the Sultan Aji Muhammad Sulaiman Sepinggan International Airport.

Airbnb on US$1 million hunt for most unique home ideas

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Boot

Home-sharing giant Airbnb is on the search for the most unique home ideas, and has launched the US$1 million Unique Airbnb fund to help make the top 10 ideas a reality.

Ideas will be assessed on creativity, feasibility, sustainability and social good. Global architectural firm MVRDV, Airbnb superhost Kristie Wolfe of the famed Big Idaho Potato Hotel – a recycled six-ton potato on Idaho farmland, where guests have the chance to befriend a jersey cow – and actor Billy Porter will be the judges.

Airbnb conceived the contest after it noticed that some of the most booked listings as of this February were unique properties like domes, treehouses and yurts. Additionally, searches for unconventional spaces such as windmills, tiny houses and shepherd’s huts rose by almost 70 per cent year-on-year in February.

Applicants can draw inspiration from one-of-a-kind Airbnb offerings, such as accommodation housed within a wooden elephant – the oldest roadside attraction in the US – as well as a fairytale-themed house in New Zealand shaped like a boot, reminiscent of The Old Woman in the Shoe.

Submissions are open until April 16, 2020 at 10.59 (Thai time, GMT+7). Winners will be announced on May 15, 2020.

New country manager for Scoot Australia

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Scoot has promoted Kirsty Lucas to country manager Australia, sales and partnerships, after almost two years with the airline.

Her new designation will involve growing Scoot’s Australian market through strategic partnerships, including trade opportunities. She takes over from former Scoot general manager, Jared Simcox.

With over a decade of travel and tourism industry experience, Lucas was most recently regional manager, Australia at TravMedia and has previously held positions in a variety of tourism-based businesses.

Indonesia ramps up measures to contain Covid-19

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The Indonesian government is stepping up its emergency response to contain the spread of Covid-19, including forming a fast-response team for contact tracing, shutting select tourist attractions, and implementing more stringent checks at airports.

These latest measures come as the government declared the Covid-19 outbreak an “unnatural national disaster”, in response to five fatalities and 117 confirmed cases in the country, one of whom is Indonesian transportation minister Budi Karya Sumadi.

Indonesia ramps up screening of tourists at airports in the country; travellers at Soekarno-Hatta International Airport Terminal 3 pictured

The growing number of cases prompted president Jokowi to form a fast-response team – led by National Disaster Mitigation Agency head Doni Monardo – tasked with tracing the movement of Covid-19 patients and those who had come in contact with them as part of efforts to prevent wider contagion of the virus.

Meanwhile, Jakarta governor Anies Baswedan declared 17 tourist attractions in the capital closed, including the National Monument, Ancol Dreamland Park, Ragunan Zoo and a number of museums, for two weeks for thorough sterilisation, as well as suspended schools, with companies to allow staff to work from home.

At airports, two additional lanes have been opened by the central government for visitors arriving from countries that are under the purview of the government.

“Passengers from China, Italy, South Korea, and Iran will be checked three times. Those who are not from those countries will be checked twice through a thermal scanner and thermal gun,” said Jokowi.

Jokowi added the government has prepared 132 referral hospitals, up from 100, and would add another 227 hospitals, owned by the national army, police and state-owned enterprises. In addition, the government is also in the midst of constructing a large-scale observation facility on Galang Island, scheduled for completion next week.

Meanwhile, Achmad Yurianto, the government’s spokesperson for all coronavirus-related matters, said on Saturday that locking down the country was not on the cards, but that a ministerial meeting will soon be held to review Indonesia’s free-visa policy, which some have criticised for the growing number of illegal foreign workers in the country.

For Eddy Sunyoto, owner of Terimakasih Indonesia, the most crucial thing the government should do right now is to implement tighter border control measures so that infected travellers would not enter the country.

Indonesia’s credibility is at stake if the government fails to conduct proper screenings, he added.

Eddy added that although the government’s declaration of the virus as a “national disaster” will reduce inbound arrivals, it will enhance Indonesia’s image as it proves that the government is handling the Covid-19 outbreak seriously and there will be stronger confidence in the country.

Hasiyanna Ashadi, managing director of Marintur Indonesia and head of the Association of the Indonesian Tours and Travel Agencies (ASITA) Jakarta chapter, was in favour of the government rolling back its free-visa policy, as long as the measure is temporary and restricted to countries hit hard by the virus.

She, however, questioned the necessity of revoking the free-visa policy for those countries given that travel mobility from those regions to Indonesia was already restricted by flight cuts by several airlines, such as Singapore Airlines and Emirates, to numerous cities across Asia.

“I hope that the government (seeks) inputs from various parties before coming to a decision,” she said.

Hasiyanna also hopes that the central and local governments will carefully consider whether or not to close off affected cities, especially Jakarta, amid mounting calls for a lockdown.

She said that the government should ensure that all preventive measures were fully implemented, so that Jakarta, which serves as the country’s commercial and financial centre, would not need to go into lockdown.

She said that members of ASITA Jakarta, who are still serving guests at Jakarta’s attractions that are still operating, have also been taking precautions, such as providing hand sanitisers and masks for guests, and practicing social distancing.

“The National Monument, for example, is closed now but (tourists) can still view it from outside, while National Museum and Bank Indonesia Museum, remain open, so we bring tourists to visit those places,” she said.