Tag: Personalisation

Edmund Ong, general manager of Trip.com Singapore, shares how predictive AI helps travel companies meet customer needs and deliver smoother, more personalised journeys

Dragon Trail International (DTI) has launched Trip Builder Pro (TBP), an AI-driven tool designed to help destination management organisations and other travel suppliers generate...

Celebrating 60 years, Chan Brothers’ executive director Chan Guat Cheng reflects on the agency's journey, outlines family succession, and details future strategies focusing on technology, emerging destinations, and deeper personalisation to ensure continued growth

Thailand’s official travel super app, TAGTHAi has teamed up with Google Cloud to simplify and enhance the travel planning experience for visitors to Thailand...

At the PATA Youth Symposium 2024 on August 27 at Dusit Thani College, the impacts of artificial intelligence (AI) and how it is shifting...

Oceania Cruises has relaunched its Cruise Vacation Guide, bringing travellers a personalised portfolio inclusive of pre-cruise information before setting sail. Shipped to guests approximately 60...

Digital Travel APAC 2022 Innovation Brief offers travel and hospitality players insightful case studies, expert opinions, in-depth analyses and effective strategies on customer loyalty, data, hyper-personalisation and social media

Hospitality players keen to up their personalisation game to capture direct demand can look to Cendyn as a strategic technology partner

With travellers harbouring higher expectations on personalised services as travelling restarts, the adoption of new technologies will be vital for the revival of the hospitality sector, says Sanjiv Verma, vice president, Ruckus Networks, APAC, CommScope

With the rise of more sophisticated online bookers, hotels can cut their reliance on OTAs and grow revenue by changing their marketing strategy through...