Tag: Chatbot
Agoda introduces AI bot to answer hotel questions in real time
Agoda has launched an AI chatbot designed to provide instant answers to travellers’ hotel-specific questions. The Property AMA (Ask Me Anything) Bot aims to...
The Anam Group introduces AI chat function across hospitality websites
The Anam Group has introduced an AI chat function on its websites, providing real-time responses to user queries in around 150 languages. The technology...
SriLankan Airlines’s Yaana readies for customers
SriLankan Airlines has deployed chatbot Yaana to transform its customer support delivery through the use of advanced AI and Natural Language Processing (NLP) technologies,...
Ascott launches web chatbot Cubby
The Ascott Limited (Ascott) has launched a generative artificial intelligence (AI) powered web chatbot to enhance the travel stages of planning and booking as...
Trip.com’s new chatbot well received by users
Trip.com has launched TripGen, a chatbot designed to provide potential travellers with live search assistance powered by artificial intelligence (AI).
The chatbot allows users to...
Trip.com launches real-time travel guide TripGen
Trip.com has unveiled TripGen, an advanced context-based Natural Language Processing-integrated (NLP) chatbot designed to provide travellers with live assistance through AI technology, enabling users...
Book Me Bob AI chatbot heads to Asia to improve customer...
Hospitality Host Co has brought Book Me Bob (BMB), an AI chatbot founded in New Zealand, to Asia to help hoteliers here sharpen their...
Instaroom launches FAQ bot for hotels
Instaroom, an artificial intelligence (AI) powered messaging platform built for hoteliers, has launched its new FAQ Bot, designed to answer commonly asked customer questions...
Malaysia Airlines pilots Amadeus’ chatbot for bookings
Malaysia Airlines, together with Amadeus, has launched MHchat, a new feature which helps travellers book flights and pay through Facebook Messenger.
Jointly developed with Malaysia...
Meet MARVIE, Asia’s first transactional chatbot by an airline
Scoot has launched a transactional chatbot, named MARVIE (Scoot’s Most Awesome and Resourceful Virtual Intern Ever), on its Singapore Facebook page via Facebook Messenger.
Developed...
















