Tag: AI
Booking.com bot handles 30 per cent enquiries in less than five minutes
Booking.com is expanding its pilot on a service and support chatbot, the Booking Assistant, which is now available to English-language bookings and can handle 30...
Expedia tips voice as the biggest disrupter in travel
Expedia Inc predicts that voice will trump over chatbots and artificial intelligence as the biggest disrupter in travel in the near term.
The company, which...
AI to help level playing field: industry experts
Artificial intelligence (AI) took centre stage at yesterday’s ITB Asia 2017 Opening Keynote presentation, with industry leaders urging smaller travel and tourism players to...
Sabre looks to AI to turn page on hotel revenue management
Sabre Corporation says it has developed the hospitality industry’s first analytics platform that uses artificial intelligence (AI) to help maximise total hotel revenue.
Combining AI,...
More robot-run hotels to greet guests in Japan
Hen na Hotel
Travel agency H.I.S. is on its way to open at least two robot hotels in Japan this year, after some 80,000 guests...
