Tag: AI
How travel businesses can leverage AI to drive engagement
Charles Ng, vice president of AI enterprise, Appier, sheds light on how AI can help businesses navigate the explosion in traveller data for more meaningful engagement and longer-term value.
dnata picks up majority stake in AI tech firm
Dubai-based air services provider dnata, part of the Emirates Group, has acquired a majority stake in bd4travel (Big Data for Travel), a technology company...
Egg-cooking robots take up service at Millennium hotels in Singapore
Millennium Hotels and Resorts (MHR) is deploying AUSCA (Autonomous Service Chef Associate) to five more of its Singapore properties after first launching the robot...
South Korean telco giant bringing AI solutions to SE Asia’s hotels
South Korea's largest telecommunications company, KT Corp, will introduce its home-developed artificial intelligence (AI) technology to hotels, apartments, building and cities overseas, starting with...
Hotel service robots to roll out of Alibaba AI Labs
Come October, Alibaba AI Labs will introduce a robot designed specifically for the hospitality sector.
"Alibaba AI Labs’ robot is the next step in the...
IHG and Baidu team up on AI hotel rooms in China
InterContinental Hotels Group (IHG) has collaborated with Baidu to introduce artificial intelligence (AI)-powered rooms in China.
IHG has rolled out Smart Rooms to a first...
Technology shaping tomorrow’s travel
Take a look at the megatrends in travel technology and their potential to transform the industry.
Chatting up the customer
Chatbots, fuelled by artificial intelligence, are becoming a viable customer service channel.
How do they stack up against live staff for travel agencies?
The robots are coming – and why tech still needs a...
We’re living in such exciting times now. Travel technology continues to evolve at a dizzying pace which, aided by connectivity, artificial intelligence (AI), automation,...
Checking the AI hype against reality in travel
While artificial intelligence (AI) has made headlines in the past year, some members in the travel circle believe that the platform is “overhyped” and...
















