TTG Asia
Asia/Singapore Monday, 6th April 2026
Page 974

Maldives imposes Covid-19 clearance ahead of tourist arrival

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Kayak in the Maldives

A spike in tourists testing positive for Covid-19 at resorts across the Maldives has spooked authorities into imposing a pre-arrival health clearance for all arriving travellers.

From September 10 onwards, tourists visiting the island nation will need to be tested for Covid-19 and receive a negative certification 72 hours ahead of their arrival.

Tourists will need to show a negative Covid-19 test prior to arrival in the Maldives from September 10

According to health authorities, at least 16 foreigners and 29 local staff have tested positive at about a dozen resorts since July 15 when the airport was reopened for tourist traffic. All cases have been isolated in the resorts under national quarantine requirements.

Thoyyib Mohamed, managing director of the state-run Maldives Marketing and Public Relations Corporation (MMPRC), told TTG Asia that other Covid-19 regulations for visitors will remain the same.

Meanwhile, tourists to the Maldives are now allowed to split their holidays between two resorts, which was not permitted earlier.

The Maldives’ low entry barriers for tourists have helped to restart activities in the country that is heavily dependent on tourism.

Since the reopening of the airport and until the end of August, the Maldives has received 9,329 tourists. UAE arrivals were the strongest for the month of August, with 1,627 tourists, due to the Haj holidays. The UK and the US followed with 715 and 674 visitors respectively.

The first three days of September saw 800 arrivals on Maldivian shores, which led Mohamed to expect an all-round improvement in arrivals this month.

To-date, Emirates, Etihad Airways, Qatar Airways and SriLankan Airlines have resumed regular flights to the Maldives. Mohamed revealed that Aeroflot planned to resume flights this month, which would facilitate Russian footfalls.

Optimism is also felt among travel agents despite the new pre-arrival health clearance.

“There is a lot of interest in the destination and tourism will bounce back fast once travel advisories are relaxed and insurance coverage is available,” commented an agent who declined to be named. The agent added that visitors were generally staying for seven to 14 days.

He expects European arrivals to rise once the outbreak in capital city and gateway Male improves and remaining European travel advisories against travel to the Maldives are removed.

TTG Conversations: Five questions with Gregg Wafelbakker, Tourism New Zealand

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Destination communications and market presence must not fade out even when tourism is restricted, opine Gregg Wafelbakker, general manager Asia with Tourism New Zealand.

In this new episode of TTG Conversations: Five questions video series, Wafelbakker shares his views on how destination marketing strategies and the role of a national tourism organisation have to evolve with present challenges.

Meliá Koh Samui welcomes new wellness manager

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Kantima Chompoolad has been hired as Meliá Koh Samui’s wellness manager.

In her new role, Chompoolad oversees Meliá Koh Samui’s health and safety measures to combat Covid-19 as well as YHI Spa’s daily operations.

Kantima Chompoolad, Wellness Manager, Meliá Koh Samui

Under the Stay Safe With Meliá global programme, which involves the introduction of sweeping measures at Meliá Koh Samui in response to the pandemic, Chompoolad is tasked with verifying the resort’s programme compliance and taking care of guests’ emotional wellbeing.

In addition to developing YHI Spa’s menu, she will introduce wellbeing programmes that include spa therapies, healthy cuisine, as well as activities such as yoga, meditation, tai chi, and Muay Thai boxing.

With more than 15 years of hospitality wellness experience, the Thai national spent the last decade serving as the spa manager at Hansar Samui, also located on the Koh Samui Island.

Ready for a rebound

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Spaced out resort islands across the Maldives help facilitate safe distancing

The Maldives is among the first countries in Asia-Pacific to resume tourism. It reopened its borders to international visitors on July 15.

However, the pick-up in arrivals has been slow due to various reasons, including continued travel restrictions elsewhere. The general expectation among tourism players is that tourist numbers will only begin to rise from end October or early November.

Spaced out resort islands across the Maldives help facilitate safe distancing

As at July 31, the destination welcomed 1,769 visitors while 60 resort islands out of over 160 have reopened for business with stringent health and safety measures in place.

Thoyyib Mohamed, managing director of the state-owned Maldives Marketing & PR Corporation (MMPRC), emphasised that it was more important that the destination was able to sustain the momentum of returning tourists, and acknowledged that departure restrictions imposed by some governments could make it difficult for some travellers to leave for the Maldives.

With these challenges in mind, this year’s arrivals target has been lowered to 800,000, compared to 1.7 million arrivals in 2019.

However, that has not discouraged the destination of more than 1,000 islands from pulling out all the stops to attract visitors. Tourism authorities have also been promoting the Maldives as the safest place on earth to visit during the pandemic, as island resorts are located far apart which allows for natural safe distancing.

Furthermore, the destination has one of the most flexible Covid-19 prevention regimes. Visitors are given a 30-day free visa-on-arrival and are not subject to any testing on arrival. They are also allowed to be whisked to their resort straight from the airport.

Swab tests will be conducted at the airport only if a visitor shows some symptoms of an infection.

Mohamed said that the most important message to the world is that the country is open.

“We are doing a lot of online marketing particularly in Europe, the Middle East, China and India, and constantly engaging with tour operators,” he said, adding that nationals from the UK, Germany, the US and the Middle East were among the first people to set foot on the Maldives since reopening.

And as the destination restarts her tourism activities, a wave of wellness features have swept through the resorts to feed a growing desire for healthy living.

Suresh Dissanayake, assistant vice president for sales and marketing at Heritance Aarah & Adaaran Resorts – Maldives, noted that some resorts are offering vegan food in addition to wellness offerings like yoga and meditation.

Some resorts are also answering the growing call for seclusion, offering travelling groups the opportunity to rent the entire island for themselves.

W Maldives, for instance, is offering its 77 private suites from US$199,000 a night, with access to the entire island and all its amenities.

At press time, Milaidhoo Island Maldives and The Nautilus Maldives were due to exclusively charter a private jet to run a one-off flight from London to the Maldives this summer. The A340 aircraft, featuring 100 flatbed business-class seats, was due to depart from one of Stansted’s private terminals on August 16, flying direct to Male, and return to the UK on August 31.

Many resorts expect business to pick up next year, with Dissanayake saying that 70 per cent of his bookings are for 2021 arrivals.

Most of the main carriers to the Maldives, such as Emirates, Qatar and Etihad, have resumed flights.

To speed up tourism recovery, authorities are discussing a fast lane with China, the country’s biggest tourism source market. The plan is to enable Chinese visitors to avoid any quarantine on their return from the Maldives.

Also in discussion is an air bridge with India and a travel bubble with the UK – both key tourism markets as well.

TAT targets Chinese expats in Thailand to boost domestic tourism

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TAT partners Alipay and Fliggy to boost domestic tourism

The Tourism Authority of Thailand (TAT), in partnership with Alipay and Fliggy, has launched a campaign to encourage Chinese expats living in Thailand to travel domestically, as it banks on domestic tourism to jumpstart the industry’s recovery amid the pandemic.

Run from August 24 to December 31, 2020, the campaign enables Chinese expats who live in Thailand and hold an Alipay account to enjoy exclusive deals offered by participating hotels when booking a domestic trip through Fliggy.

TAT teams with Alipay, Fliggy to offer Chinese expats in Thailand exclusive deals as part of domestic tourism push

Alipay is a mobile payment platform operated by the Ant Group, Alibaba Group’s fintech arm; while Fliggy is Alibaba’s online travel platform.

With each booking made, travellers will be rewarded with RMB368 (US$53) in the form of digital coupons to redeem nationwide with participating operators. The campaign is dedicated to promoting domestic destinations including Bangkok, Pattaya, Phuket, Chiang Mai, Hua Hin and Ko Samet, among others.

TAT governor Yuthasak Supasorn said: “Chinese expats living, working, and studying in Thailand form an important market for us to actively engage to promote domestic travel. Alipay and Fliggy, as the leading and most popular daily life and travel platforms among the Chinese, are naturally the right partners for us.

“We are confident that the collaboration will bring the tourism industry to local Chinese expats, and connect them with our business operators to create a unique and fun domestic travel experience.”

Correction: Our initial report stated that travellers will be rewarded with RMB388 in the form of digital coupons with each booking. The correct amount should be RMB368. 

WTTC outlines safety guidelines for adventure travel

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Freedom Male Tourist Wearing Casual Clothing On Zip Line Or Canopy Experience In Laos Rainforest, Asia

WTTC has released a set of health guidelines to support the safe resumption of adventure tourism, which it foresees will climb in popularity as travellers seek more unique experiences post-Covid.

Backed by UNWTO, the WTTC protocols also take into account guidelines from WHO and the Centre for Disease Control and Prevention.

WTTC has unveiled its latest set of safe travel protocols for adventure tourism operators; a male tourist ziplining in a rainforest in Laos pictured

Protocols for the adventure tourism industry were compiled on the basis of insights and frameworks developed by the Adventure Travel Trade Association (ATTA), in collaboration with key tour operators such as Abercrombie & Kent, Eurotur, Intrepid and The Travel Corporation.

Within these protocols, the adventure tourism industry refers to a wide variety of experiences including cycling, rafting, trekking, skiing, snowboarding, wildlife safaris and culinary tours, among others.

WTTC predicts that this tourism segment will see growth in the post-Covid landscape, as they are not only mostly conducted outdoors which reduces risk of virus transmission, but group sizes can be managed to allow for physical distancing.

Gloria Guevara, WTTC president & CEO, said: “Adventure tourism is becoming increasingly popular amongst travellers and will represent a key component to travel in the new normal. According to our recently launched Covid-19 Travel Demand Recovery Dashboard, it is also one of the fastest growing segments, which is why it is vital to establish measures allowing safe travels for adventure travellers.”

ATTA CEO Shannon Stowell added: “As tourism professionals, our priority now is to see adventure travel come back strong, resilient and sustainably. WTTC and ATTA collaborating on global guidelines for adventure travel is a significant effort to support companies worldwide in reopening as quickly and safely as possible.”

Measures include:

• Reduce participant capacity limits for activities as appropriate to allow for physical distancing
• Ensure activity difficulty levels do not exceed guest ability and skill, thus, decreasing the need for a possible rescue
• Provide clear, consistent, and up-to-date communication on new health and hygiene protocols via the organisation’s channels, both digitally and physically through clear signage
• Promote contact tracing apps if required by local legislation
• Inform guests about support available if questions or concerns arise
• Share guest guidelines ahead of trip or activity digitally and in person upon arrival on the basis of advice from health authorities, which may include the wearing of face masks or coverings, guidance on hand hygiene and avoiding physical contact. Consider having consumers acknowledge guidelines
• Encourage guests to purchase tickets online if possible
• Keep the same households, families, or members of group bookings together for all activities to lower risk of exposure for those outside of that unit, wherever possible
• Ensure, where possible, that each guest can handle their own equipment and gear for the duration of the trip. Where possible, guests should be encouraged to bring their own equipment or gear, such as bikes, skis, and helmets, among others
• Limited physical contact and queuing where possible

Andaz Singapore offers up to 50% off deals in flash sale

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Andaz Large Suite Experience

Ahead of its September 9 reopening, Andaz Singapore has joined forces with Grand Hyatt Singapore to offer stay and dining deals of up to 50 per cent off through an online flash sale held in conjunction with its third birthday celebrations.

As an additional perk, customers get to enjoy an additional 10 per cent off their entire cart with a minimum spend of S$2,000 (US$1,465).

Andaz Singapore will offer up to 50 per cent off on stay and dining experiences in its upcoming flash sale 

During the flash sale period between September 8-22, Andaz Singapore will be offering SG$33 Birthday Deals (S$38.84 nett), such as two pizzas at Alley on 25 or three cocktails at Bar Square.

In addition, the hotel will have a slew of celebration offers at up to 50 per cent off during the flash sale.

The luxury suite stay experiences available during this flash sale include Grand Hyatt Singapore’s Bed & Breakfast Family Staycation in a Grand Deluxe Two Bedroom at S$730 (originally S$1167.58), with inclusions like breakfast for four at StraitsKitchen, a BBQ platter dinner for four at Oasis, 20 per cent off F&B and room service, and a S$50 Damai Spa credit.

For Andaz Singapore, it is offering the Large Suite Experience at S$650 (originally S$950), with inclusions like breakfast for two, a S$100 F&B credit, early check-in, late check-out, in-room minibar with alcoholic and non-alcoholic beverages, and all-day refreshment and snacks in Sunroom.

Other deals include the Andaz Great Workation at S$177 (originally S$354), and the City View Room Experience at S$324 (originally S$590).

Weekend brunching options include Andaz Singapore’s Lazy Breakfast at Alley on 25 at S$44 (originally S$59), the hotel’s refreshed unlimited a la carte brunch concept; and Grand Hyatt Singapore’s mezza9 a-la-minute Sunday Brunch at S$70 (originally S$91.81). Up for grabs too is a relaxing spa treatment at Grand Hyatt Singapore with its Damai Spa 90-Minute Personalised Body Treatment at S$195 (originally S$282.48).

Vouchers can be purchased at hyattsingapore.whyqueue.shop during the two-week flash sale from 09:00 on September 8 to 08.59 on September 22.

Accor’s Mantra brand races into Tabcorp Park

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Mantra Melbourne Melton Guest Room

Accor has inked a franchise agreement deal with Tabcorp Park, a horse racing venue in Melbourne, to rebrand the on-site hotel to Mantra Melbourne Melton.

The 41-room hotel aims to become a destination of choice for racegoers, business travellers, sporting groups and families looking for convenient, contemporary trackside accommodation when it reopens to the public.

Tabcorp Park’s on-site hotel will reopen as the rebranded Mantra Melbourne Melton, under a franchise deal with Accor

Overlooking the racecourse, the hotel claims to offer “the best seat in the house for Tabcorp Park’s weekly harness racing”. It also boasts a selection of guestrooms, including a mix of Standard Rooms, Deluxe Rooms, and Apartments. Amenities include three F&B outlets, on-site car parking, as well as conference and events facilities for functions of all sizes – from intimate events for 20 people to large-scale dinners for 500.

Since acquiring Mantra in 2018, Accor has continued to grow the brand, with five new Australian hotels opening in the past two years.

Jakarta to get first Hotel Indigo

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IHG is expanding its footprint in Indonesia with the signing of its first Hotel Indigo in Jakarta, slated for a 2022 opening.

Partnering IHG in this project are PT Kapuk Naga Indah, the land and building owner and a subsidiary of property developer Agung Sedayu Group (ASG), and Salim Group. The signing of Hotel Indigo Jakarta Pantai Indah Kapuk marks the start of the partnership between ASG and IHG as one of their preferred partners for hotel projects in Indonesia.

IHG’s first Hotel Indigo will rise in Jakarta come 2022

The new 200-key hotel will be located on Golf Island PIK or Kawasan Pantai Maju within an exclusive development that also houses luxury homes, modern offices, education institutions and leisure facilities, including a golf and country club, waterpark, and luxury mall.

Hotel facilities will include a gym, various retail outlets, and a 1,076m2 adaptable function room that can host up to 375 guests. Guests also enjoy unlimited access to the neighbouring Day Club, where they can avail the club’s numerous facilities.

More countries added to Malaysia’s entry ban list

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Foreign passengers arriving from overseas are subject to distance and will do health inspection and quarantine during the covid 19 season.

The Malaysian government will impose an entry ban on citizens of countries that have reported more than 150,000 Covid-19 cases from Monday (September 7), as virus cases continue to surge globally.

The ban includes citizens from the US, Brazil, France, the UK, Spain, Italy, Saudi Arabia, Russia, Bangladesh, India, Indonesia, and the Philippines.

The US, India, Indonesia, and the Philippines are among the high-risk countries included on Malaysia’s no-entry list; travellers wearing face masks at Kuala Lumpur International Airport in Malaysia pictured

Senior minister (security cluster) Ismail Sabri Yaakob said the Health Ministry will soon announce a list of countries whose citizens will be included in the entry ban.

“However, for emergency cases or bilateral relations, such as if people need to come here for a meeting between countries, we will allow their entry. But this requires permission from the Immigration Department,” New Straits Times quoted him as having said.

On Tuesday, Malaysia announced an entry ban on long-term pass holders from India, Indonesia, and the Philippines from next Monday.

Earlier this week, health director-general, Noor Hisham Abdullah, told a press conference that the infectivity rate of Covid-19 has increased in Malaysia, stressing an urgent need to continue tightening border controls. He also noted that the majority of coronavirus cases reported in Malaysia lately were imported cases, amid a global surge.

The ministry is expecting an exponential surge in Covid-19 cases in the months of November and December, following full winter in the northern hemisphere.