TTG Asia
Asia/Singapore Thursday, 18th December 2025
Page 808

Have shot, will travel: Tripadvisor study finds vaccination driving summer travel demand

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A new research paper by Tripadvisor has found that global vaccine rollouts are influencing rising demand for summer vacations, with vaccinated travellers more likely to stay longer and spend more on their trips than unvaccinated travellers.

The report, A Shot in The Arm for Travel? Examining the Vaccine’s Impact on Leisure Travel Demand, combines behavioural analysis of Tripadvisor’s first-party search data with consumer sentiment analysis gathered via traveller surveys in six major international markets including Singapore.

Vaccinated individuals are more confident of travelling for leisure

In countries like the US and the UK, where the vaccination rollout has reached large swathes of the adult population, eager travellers are pushing the tourism recovery forward. At the other end of the spectrum, countries where the vaccine rollout is at a less advanced stage and new variants of Covid-19 have impacted local populations – particularly across the Asia-Pacific region – are experiencing a slower recovery in leisure travel demand.

“Higher income millennial travellers were driving the demand for leisure travel over the last few months, but heading into the summer the age demographic of travellers now booking up vacations has broadened significantly, at least in countries where large populations have been vaccinated,” said Stephen Kaufer, CEO and co-founder, Tripadvisor, Inc.

“If ever we needed proof that vaccines are the key to long-term recovery in the tourism sector, our latest trend data provides it. Now the focus must be on governments and international organisations to ensure vaccines reach every part of the world as quickly as possible and make it as easy as possible for vaccinated tourists to travel globally once again.”

Impact on accommodation
The vaccine has a significant impact on the demand for accommodation. Countries where the pace of the vaccination rollout is more advanced, like the US and the UK, are powering near-term growth in tourism demand, while a more muted recovery picture emerges across the Asia-Pacific region.

Half (51%) of US respondents plan on taking a summer vacation somewhere in the US, and nearly 22% plan on taking a summer vacation abroad. Search volumes across the country continue to mirror sentiment trends. In the first week of May 2021, hotel searches were at a higher level than at any stage since the start of the pandemic.

Elsewhere, since the turn of the year, the UK, Spain, Italy, Germany and France have all seen significant growth in hotel search traffic on Tripadvisor, while in Australia – which is heading into its winter months – the recovery in search traffic has been largely flat.

Vaccinated travellers are a key driver of demand – when surveyed, 32% of vaccinated travellers globally said they had booked a domestic vacation, of whom 80% agreed that the vaccine had been a factor in their decision to book. By comparison, 19% of unvaccinated travellers had already booked a domestic trip.

Among those yet to be vaccinated, 48% of those planning a domestic trip are waiting to receive at least one dose of the vaccine before booking.

In Singapore, for instance, almost 70% of those planning a domestic trip are waiting to receive at least one dose of the vaccine before booking.

Impact on dining and experiences
Vaccine rollouts are also offering a boost to dining and experiences. In the first week of May 2021, weekly US restaurant searches on Tripadvisor were at a higher volume than at any stage since the pandemic began and experience searches were already close to last year’s summer peak.

The UK, France and Italy all experienced a spike in restaurant searches on Tripadvisor in April, with dining searches there outpacing traffic volumes at the same stage in 2020.

Prior to the heightened restrictions that started on May 16, weekly Singapore restaurant searches on Tripadvisor were steadily rising as locals were getting vaccinated and confidence levels were coming back.

Among vaccinated travellers surveyed globally, 41% said they feel more confident to dine indoors; 25% feel more confident to visit a museum; and 23% feel more confident to visit a theme park.

Impact on domestic tourism
Domestic tourism is dominating travel planning searches for the next few months, but for trips further out travellers are already actively planning international travel.

In the first week of May, Asia-Pacific travellers planning trips on Tripadvisor were overwhelmingly searching for domestic vacations. However, in the following months we see a steady shift of travellers looking to book more trips abroad. Eighty-five percent of June vacation searches in Asia-Pacific were for domestic trips, as well as 83% for trips in July and 79% looking to book a local getaway in August.

Looking ahead to the end of the year, only 60% of hotel searches in December are for domestic trips, while international hotel searches make up the rest.

Impact on destination choice
The urban tourism revival is in full swing, found the Tripadvisor research paper. City destinations are re-emerging as the trip of choice for vaccinated travellers.

Of those vaccinated travellers planning to vacation in 2021, nearly a third (32%) say they feel more confident about visiting an urban centre as a result of receiving at least one dose of the vaccine.

More than a third (35%) of vaccinated respondents in Singapore are planning a city vacation in 2021, compared to 22% who chose the socially-distanced outdoors. In fact, the top two most searched destinations in Singapore on Tripadvisor (based on site queries in the first week of May 2021) were for Hong Kong and Bangkok.

Impact on travel duration and spend
On average, vaccinated travellers plan to spend more and vacation longer than other travellers.

Globally, 22% of respondents plan to take a longer trip than they would have done pre-pandemic, rising to 30% of vaccinated respondents.

During the first week of May, 46% of all international accommodation searches on Tripadvisor were for stays lasting six days or more.

Globally, 35% of vaccinated travellers surveyed plan to spend more on their next trip compared to what they spent on travel prior to the pandemic, while only 20% of those yet to receive the vaccine plan to do so.

“After such a turbulent year, many in tourism are hopeful that a busy summer will provide a much-needed boost to the tourism industry, so it’s welcome news to see the latest traveller data pointing in that direction, especially for destinations and hospitality businesses that are able to capture the growing demand for domestic vacations,” said Christopher Hsi, head of market research, Tripadvisor.

“What offers even greater hope for a long-term recovery is the impact the vaccine is having not just on people’s confidence to travel, but also their willingness to turn planning into bookings. As more and more countries make progress on the rollout of the vaccine, and the positive impact that should have on the re-opening of international borders, there is every reason to expect further growth in traveller demand will come.”

Vaccine tourism a shot in the arm for Indonesian agencies

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A handful of Indonesian outbound travel companies have turned to marketing Covid-19 vaccine vacations in the US, as ongoing border closures continue to stifle travel demand.

Jakarta-based Destination Tour, for instance, has rolled out Johnson & Johnson (J&J) and Pfizer packages, with rates starting from 3.8 million rupiah (US$267). The agency’s Pfizer-D package, which includes two shots, pick-up and drop-off service, 24-night accommodation, and airport transfer, is priced at 28.2 million rupiah per person.

Some Indonesian agencies are marketing Covid-19 vaccination tours to local residents

Meanwhile, the one-shot, five-night J&J-B package is being sold at 9.6 million rupiah per person.

Yento Chen, CEO of Destination Tour, said he came up with the idea to create the vaccine tour packages after reading news reports that Bill de Blasio, mayor of New York, is offering international travellers Covid-19 vaccines to lure them to the city.

To craft those packages, he collaborated with a US-based clinic. Yento revealed that to his surprise, his packages ended up attracting not only travellers but also other travel companies such as Wahana Tour & Travel which were interested in selling the packages as his sub-agents.

Anastasia Yenny, general manager of tour at Wahana Tour & Travel, said she saw an opportunity to market the packages to not just leisure travellers, but also the corporate market, which was the agency’s biggest market pre-Covid.

Unlike Destination Tour, Wahana Tour include visits to attractions in its vaccine tour packages, working in partnership with a US-based travel operator, shared Yenny.

With rates starting from 8.6 million rupiah per person, a six-day, five-night USA Vaccine Tour, for example, which includes a one-shot J&J vaccine or two-shot Pfizer vaccine, offers visits to attractions in Los Angeles like Hollywood Walk of Fame, Walt Disney Concert Hall, and Dolby Theatre.

Vaccine tour packages by Wahana and Destination are offered both to unvaccinated local residents as well as those inoculated who want to get a J&J or Pfizer shot in the US to strengthen their immune system.

“The average clients are US visa-holders, such as parents who want to visit their children studying in the States. We have received bookings for trips from June to December, and most of our customers are families,” Yento said, adding that the vaccine packages are suited for groups of two to ten.

RedDoorz checks into midscale hotel segment with launch of Sunerra brand

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RedDoorz has joined the midscale hotel segment with the launch of its first Sunerra Hotel in Jakarta.

Located in a business district, the 142-key property has been designed to be a “workcation” hotel, offering leisure, family and business travellers experiences rooted in local heritage, art, cuisine, and hospitality.

The first Sunerra Hotel has officially launched in Jakarta, Indonesia

The launch of the Sunerra brand comes as the group looks to cater to the growing middle-class segment within its existing customer base, founder and CEO Amit Saberwal said at a virtual press briefing yesterday (June 8).

Saberwal also explained that in line with its vision to be the largest hotel company in South-east Asia, RedDoorz needs to broaden the appeal of its properties and the technology that property owners would like, hence, the multi-brand strategy.

Launched in November last year, its economy lifestyle SANS hotel has expanded to six properties in Indonesia and within two weeks will inaugurate the first in the Philippines, the heritage hotel SANS Hotel Laperal in the heart of Old Manila.

Chief marketing officer Liviu Nedef said RedDoorz, RedDoorz Plus and RedDoorz Premium hotels can be upgraded to become SANS hotels.

Nedef added that the new hotels incorporate the requirements for safety, hygiene and physical distancing – with automated check-in, capacity limits at restaurants, and contactless transactions, among others.

In assessing the market behaviour of the four countries where RedDoorz has presence – Indonesia, the Philippines, Vietnam and Singapore – Saberwal is optimistic about its biggest market, Indonesia, which he deemed is striking the right balance between public health and the economy. This synchronisation, micro-lockdown strategy as well as hygiene and safety protocols are boosting the public’s confidence to travel.

Domestic travel is doing relatively well in Indonesia, he said, with some RedDoorz hotels enjoying occupancy that’s 10 to 20 per cent above the industry average. Even the post-Ramadan occupancy is keeping up.

COO Kelvin Teo said that in the Philippines, where RedDoorz has 250 properties, there has been some easing of domestic travel restrictions in metro Manila and its surrounding cities, with the economy opening up again.

Teo also noted that 60 per cent of RedDoorz’ corporate business comes from the Philippine government, with whom they are closely cooperating with regarding hotel accreditations and changes in the travel landscape.

Accor brings Mercure Living to Malaysia

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Rosewood launches private members’ club in Hong Kong

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Domestic demand keeps Krabi tourism afloat

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New hospitality firm to drive sustainable growth for Thai hotels, restaurants

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As the tourism and hospitality industry in Thailand looks to welcome back international guests under a phased reopening plan, a Bangkok-based boutique hospitality consulting start-up wants to give local hotels and restaurants a leg up on the competition.

Launched in March 2021, WaiThai Hospitality is led by veteran hotelier Thomas Pfordte, who has 25 years of senior leadership experience in hotel and restaurant operations in Asia, the Middle East and Europe.

Pfordte: Hotel and restaurant owners should challenge the status quo when looking to trim expenses 

Speaking to TTG Asia, Pfordte said the idea to launch the company was born prior to the pandemic, and has been further developed during the long lockdown phase. The team also comprises marketing manager Jantana Tanprasit and senior advisor Bob James – both internationally experienced hospitality professionals.

With the pandemic posing challenges to a large swathe of hospitality businesses, WaiThai Hospitality aims to drive the long-term profitability and sustainability of hotels and restaurants launching or reopening in Thailand.

Explained Pfordte: “The hotel and restaurant sector in Thailand has experienced many years of unprecedented growth, until its peak in 2019. Such a business environment often makes entrepreneurs less critical about their own operations.

“For instance, (manpower) levels and efficiency, as well as sustainability and procedures in general were not questioned to the level needed to sustain a healthy profit over time. Now is the time (for) hoteliers and restaurateurs to look into details, (and) challenge expenses and how things are done.

“My key point, however, is not to just reduce (manpower) levels, but look at smart solutions without ever compromising the guest experience.”

With international tourism staring at sustained headwinds ahead, operating a hotel or restaurant in the post-Covid era comes with a fresh set of challenges.

Pfordte said that while reduced tourist flows could mean a revenue hit for hotels and restaurants, these establishments would be “judged more than ever by the experience they offer, and at what price”.

He added: “Hence, managing expenses without ‘cutting corners’ is crucial. The intelligent usage of systems, in regards to guest related as well as administrative functions, becomes even more relevant. Guests will want to experience high levels of creativity and the sense of culinary adventure.”

Pfordte noted that one of the most immediate challenges faced by many hotels and restaurants in Thailand is a severe cash flow issue after almost 18 months with drastically diminished demand.

In cutting back on payroll, the highest cost component in hospitality businesses, companies may see manpower being stretched while performing the usual tasks. In such cases, WaiThai Hospitality is able to step in to support F&B or hotel senior management functions at hotel companies as well as assist on small, specific projects for hotels and restaurants, such as redesigning menus, conducting productivity studies and analysing manpower guides.

The company is currently in negotiations with large and small companies to become potential partners, shared Pfordte. Once travel rebounds, he plans to expand the firm internationally, beginning with other South-east Asian countries and the Middle East.

A proponent of sustainability, Pfordte also sees “big opportunities” to promote environmentally-friendly practices among Thai hoteliers and restauranteurs.

“The country grows some of the best agricultural products on earth. Why do (restaurants in Thailand) have to fly in food items from the other end of the globe? Why is a bottle of imported mineral water (being sold) for an inflated price in restaurants, when still and sparkling water (can be bottled) on-site, eliminating the transport while still serving a premium product to guests? Some of the world’s best restaurants in the US, Europe and elsewhere, have adopted this practice,” he said, adding that restaurants in Thailand can achieve the same.

Airlines prepare to resume Phuket flights

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Major airlines are scheduling flights to Phuket, as the resort island gears up to welcome vaccinated travellers without quarantine beginning next month.

Thai Airways International (THAI), Qatar Airways, Emirates, Singapore Airlines, and Israel’s carrier EL AL are the first batch of airlines to take advantage of Phuket’s reopening, after 1.5 years of border closure.

Singapore Airlines has increased direct flights to Phuket since June 1

THAI’s CCO Nond Kalinta said the national flag carrier plans to operate direct flights to Phuket from Copenhagen, Frankfurt, Paris, London, and Zurich from July to September this year.

In addition, its subsidiary THAI Smile will be operating four round-trip flights per week between Phuket and Hong Kong every Monday, Wednesday, Friday, and Sunday, beginning July 2.

Singapore Airlines has added one more flight on the Singapore-Phuket route since June 1, up from two existing flights per week.

Qatar Airways is planning to operate four-weekly flights to Phuket, starting July 1, according to Akbar Al Baker, CEO of Qatar Airways Group. This will augment the Middle Eastern airline’s existing 12-weekly flights to Bangkok.

The airline plans for Phuket-bound services from Europe, the Middle East, and the US, given that the resort town is a popular holiday destination for tourists from these continents.

Another carrier from the gulf region, Emirates, is also starting direct flights from Dubai to Phuket four times a week, beginning July 2. The airline has also since last September resumed daily flights to Bangkok from Dubai.

In addition, Israel’s carrier EL AL will resume daily non-stop flights on the Tel Aviv-Phuket route from next month.

Accor signs second MGallery resort in Phu Quoc

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Accor is further expanding its presence in Vietnam, following the signing of a new MGallery hotel in Phu Quoc, set for a 2023 debut.

Developed in partnership with Trung Son Group, MGallery Phu Quoc will feature 94 hotel rooms and 37 villas, alongside two restaurants, a meeting room and wellness facilities including a swimming pool, gym and spa.

MGallery Phu Quoc is set to be completed in late 2023

Located in Suoi Lon, Duong To, 15 minutes from Phu Quoc international airport, the 60ha resort will draw inspiration from the National Park of Phu Quoc to offer a secluded experience alongside forests and beaches.

MGallery Phu Quoc will join Accor’s seven properties in Phu Quoc, and is the hospitality brand’s second MGallery on the island. Currently, Accor has 39 hotels operating in Vietnam, with 40 projects in the pipeline.

Hotels keep pace with booming wellness trend

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  • With wellness tourism poised for exponential growth post-pandemic, more hotel brands are keen to get in on the act
  • From introducing wellness butlers to forging partnerships with wellness-related businesses, hotels are stepping up their wellness game
  • Wellness-boosting initiatives by hospitality brands expand into the digital space to support guests remotely
More eco- and mid-scale hospitality brands jumping on the wellness bandwagon to tap rising demand

Wellness is slated to become part of a hotel’s core DNA post-Covid, and industry experts predict it will delve much deeper than yoga and a spa to sharply focus on mental and emotional wellbeing.

While the wellness movement has been rapidly gaining momentum even before Covid-19, it is predicted to vastly accelerate post-pandemic as travellers seek respite from long periods of uncertainty, lockdowns and restrictions on everyday life.

At the virtual Arabian Travel Mart, Emlyn Brown, global vice president of Accor well-being luxury and premium brands, said in 2019, 80 to 85 per cent of luxury guests were making conscious daily steps to incorporate health and wellbeing into their lives.

He added: “This will vastly accelerate post-Covid. People now understand more the importance of taking care of their health and wellbeing, boosting immunity and looking after themselves.”

Once largely the preserve of luxury brands, Brown said the pandemic has seen the wellness movement start to trickle down to eco- and mid-scale brands.

He noted: “Millennials and Gen Z are looking for that fitness, health and wellness element; they expect it. This generational shift will drive demand into the eco- and mid-scale sector, whether its Ibis Styles encouraging outdoor exercise (or) mid-scale hotels like Novotel encouraging mindfulness.”

Brown observed wellbeing is already being integrated into some hotel brands’ core ethos. For example, Accor’s Raffles Hotels and Resorts introduced ‘wellness butlers’. They are on-hand to see to guests’ every wellbeing-related need in-room.

This forms part of the Emotional Wellbeing by Raffles programme that offers curated experiences based around the pillars of harmonious design, nutrition for pleasure and serenity rituals.

Accor’s M Gallery brand hotels have formed partnerships with wellness-related businesses and experiences close to properties. Wellness concierges are trained to be able to assess guests’ needs and make tailored recommendations.

Said Brown: “This engages people in unique locations and experiences. The idea of concierges now adding a wellness element is going to be something all hotels need to consider.”

Mandarin Oriental Hotel Group is also enhancing its wellness experiences in response to the pandemic.

Jeremy McCarthy, director of spa and wellness, said: “We see people looking for programmes to develop themselves. They (not only) want to build physical strength and make sure their immune system is strong, but also (cultivate their) inner strength. This is about building mental resilience because of living through this time of great uncertainty, stress and anxiety.”

The group started by crafting a four-week, online Inner Strength, Outer Strength training programme that encompasses physical wellness, vitality and mindfulness. This was initially delivered to employees.

Noted McCarthy: “If we want our colleagues to really be able to take care of our guests, they have to be strong themselves.”

The concept was then rolled out across its spas. The programmes allow guests to tap into the knowledge of expert trainers and practitioners, such as traditional Chinese medicine specialists, kung fu masters and meditation teachers.

The hospitality brand has also developed a series of virtual assessments and online tips to support guests remotely. This marks another emerging trend within the sector that sees the wellness and digital worlds collide.

Elsewhere, Pullman Hotels and Resorts has teamed up with Les Mills, the world’s largest creator of group fitness classes, to launch Pullman Power Fitness Fuelled by Les Mills. This gives guests access to multiple workouts and training sessions via on-demand videos that can be accessed from anywhere for a certain time.

Novotel is also working with popular sleep app, Calm, to offer guests who stay in an Executive Room a 60-day pass.

Said Brown: “Another big shift is towards the sixth pillar, the digital adoption of wellness and wellbeing, and how we can do that in a good way.”