TTG Asia
Asia/Singapore Saturday, 20th December 2025
Page 790

Macao takes over Shanghai with glitz, glamour and gourmet delights

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Brought to you by Macao Government Tourism Office (MGTO)

MGTO brought the vibrance of Macao right to Shanghai’s Yuanmingyuan Road Pedestrian Street

In a big show of all the exciting experiences Macao has to offer, the Macao Government Tourism Office (MGTO) threw a recent mega party along Yuanmingyuan Road Pedestrian Street at Waitanyuan, Huangpu District in Shanghai.

The Macao Week in Shanghai, held from June 3 to 7 this year, brought together 40 different enterprises and businesses to showcase the territory’s tourism, trade and commerce, culture and creativity, sports, entertainment and many more “tourism +” dimensions.

Some 300,000 visitors enjoyed 117 sessions of artistic and cultural performances, such as dragon and lion dances, Portuguese folk dances, and Wing Chun martial arts demonstrations performed by the Inventory of Intangible Cultural Heritage of Macao, as well as fun entertainment provided by the lovable Macao tourism mascot, MAK MAK, along with Macanese singers and music band Tuna Macanese.

The mapping shows were a crowd-puller

Another stunning element in the line-up was a series of mapping shows that were projected on the façade of the Gothic-style Union Church, bringing sights of Macao right before the eyes of Shanghai residents.

To spur Shanghai residents into travel planning, some RMB110 million worth of special travel deals were offered in the form of air tickets, hotel accommodation, dining and other tourism products for sale at the roadshow and supporting platforms during the Macao Week in Shanghai.

Harnessing multiple channels
In support of Macao Week in Shanghai, MGTO utilised various online and offline channels across the mainland. Information was distributed through official accounts on WeChat, Weibo, Xiaohongshu and Douyin, as well as TV, newspapers, travel apps and more.

Sixteen KOLs specialising in travel, lifestyle, culture, gastronomy and other fields conducted 13 livestreams and posted content on the event on different platforms, such as Yizhibo and Trip.com. These livestreams garnered 44.36 million live views and playback throughout the event, while the hashtag #MacaoWeekinShanghai attracted over 40 million pageviews on Weibo.

The roadshow also earned extensive live coverage by Macao and mainland China media.

Multiple draws, one destination
Roadshow visitors were invited to explore Macao’s multifaceted draws through various zones: an overview of Macao and tourism events; Macao’s World Heritage, Intangible Cultural Heritage, Macao Good Shop; MAK MAK Shop; Macao’s sport events; trade, commerce and economy of Macao; and a showcase of Macao’s tourism industry presented by integrated tourism enterprises and airline company.

Lively Portuguese folk dances were among 117 artistic and cultural performances that were put up during Macao Week in Shanghai

Visitors also enjoyed a literal taste of Macao through the elaborate Macao Week in Shanghai – Taste of Macao Food Promotion. The gastronomic presentation, created by MGTO, Bellagio by MGM Shanghai and MGM Macau, spotlighted Macao’s UNESCO Creative City of Gastronomy status. Through the deft hands of MGM Macau’s head chefs Tiago Reis and Lou Kam Meng, 12 Macanese and Portuguese delicacies were dished out at Café Bellagio, located within the hotel Bellagio by MGM Shanghai.

Chef Lou joined travel KOLs in an interactive live broadcast on June 4 to introduce Macanese and Portuguese dishes, earning even more eager eyeballs.

Visitors and participants accessed RMB110 million worth of special travel deals in the form of air tickets, hotel accommodation, dining and other tourism products

Alongside the roadshow, Macao’s business events prowess was played up through the Macao Tourism and MICE Presentation Seminar on June 4. Organised by MGTO and the Macao Trade and Investment Promotion Institute, the event connected some 150 delegates from Shanghai and Macao’s tourism and MICE industry.

The success of Macao Week in Shanghai is expected to carry through other major regions and cities in mainland China, with similar destination roadshows planned for Xiamen, Tianjin, Chongqing, Chengdu and Taiyuan.

The 9th Macao International Travel (Industry) Expo featured conferences, pre-scheduled meetings, destination presentations, live sales as well as retail opportunities

Visions of Macao
Macao’s presence in the marketplace continues to shine through two major events that kicked off in July.

The 9th Macao International Travel (Industry) Expo took place on July 9 to 11 in a hybrid event format. Supported by the Ministry of Culture and Tourism of the People’s Republic of China, organised by MGTO and coordinated by the Macau Travel Agency Association, the Expo featured five major highlights and “tourism +” elements, and provided a platform for tourism and related business to deepen connections, conduct trade discourse, and identify opportunities for mutual collaboration and growth.

In his welcome address, secretary for economy and finance, Lei Wai Nong, expressed hopes that industry participants could ride on the Expo to explore cooperation opportunities and develop innovative travel products in preparation for the resumption of international travel.

Man Hongwei, secretary of the Bureau Party Committee and inspector at level 1 of the Bureau of International Exchanges and Cooperation of the Ministry of Culture and Tourism, also took the chance to spotlight Macao and Mainland China’s ongoing efforts to rebuild and revitalise tourism exchange.

The in-person component of the Expo was held at The Venetian Macao’s Cotai Expo, occupying 23,000m2 and featuring 708 booths held by 394 exhibitors. Besides 341 buyers from China and across the world, the Expo also welcomed members of the public.

Participants benefitted from a pre-scheduled appointment system across 14 days, a Cloud Contract-signing tool, Cloud Live Promotion interactive destination promotion resource, and Cloud Live Broadcast function that delivered live sale with influential streamers from the mainland and Macao on popular e-commerce platforms.

The Expo also marked the launch of MGTO’s Official Flagship Store on Ctrip App, during which an e-commerce workshop was conducted by Trip.com, as well as the debut of the Incubation Plan for Macao’s KOL in Tourism.

Art Macao will bring enterprises and artists from all over the world together in Macao

Meanwhile, between July and October, Macao will transform into a vibrant gallery and art garden, thanks to Art Macao: Macao International Art Biennale 2021. The international event brings government agencies, enterprises and artists from all over the world to create visual arts under the theme, To Create for Well-being, and to underline Macao’s reputation as a world heritage city. The show features several sections: Main Exhibition, Special Exhibition of Resorts and Hotels, Public Art Exhibition, Creative City Pavilion, Selected Works by Local Artists and Collateral Exhibition, and more.

For more travel updates and inspirations, follow Mak Mak Macao (on Instagram), Stopover Macao (on Facebook), and Macao Moments (on Twitter), or visit the Macao Government Tourism Office website.

Singapore bans dine-in, caps social group sizes to two from July 22

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Dining-in at F&B establishments will be suspended and group sizes for social gatherings will be reduced from five to two, as Singapore returns to Phase 2 (Heightened Alert) to stem a surge in Covid-19 community cases.

The tightened measures will kick in from Thursday (July 22) until August 18 and will supersede those that were introduced on July 19, said the Ministry of Health (MOH) in a press release. It added that a review of the measures will be done two weeks after implementation, and will be adjusted further based on the infection situation at that time.

Dining-in will be banned at F&B establishments in Singapore from July 22 until August 18

Both indoor and outdoor dine-in F&B establishments, including hawker centres and food courts, will only be able to offer takeaway and delivery options. The number of distinct visitors per household per day will also be capped at two, from the current five.

The Covid-19 multi-ministerial task force decided not to differentiate the measures for those who are fully vaccinated, but will consider doing so when vaccination rates are higher or when the situation has stabilised, a Channel NewsAsia report quoted task force co-chair Gan Kim Yong as having said during a press conference on Tuesday.

Work-from-home will continue to be the default at workplaces, and employers must ensure that employees who are able to work from home do so, said MOH.

Strenuous indoor exercise classes, or strenuous individual and group indoor sports and exercise activities, will also have to cease.

Event sizes will also be scaled down and event size caps will be reduced “to minimise the likelihood of large cluster formations”, said MOH.

For live performances and MICE events, up to 100 persons may be allowed with pre-event testing, and up to 50 persons without testing. For spectator and participatory sports events, up to 100 persons may be allowed with testing. Testing would not be required if there are 50 persons or less.

Attractions will be required to reduce their operating capacity to 25 per cent from the current 50 per cent. Indoor and outdoor shows may proceed with up to 100 persons with testing, and up to 50 persons without testing.

Museums and public libraries will be allowed to operate at a reduced capacity of 25 per cent.

Cinema halls may accommodate up to 100 persons with testing, and up to 50 persons without testing. The prevailing group size of two applies, and food and beverages may not be sold or consumed in the cinema.

The multi-ministry task force had earlier announced a tightening of community measures under Phase 3 (Heightened Alert) from July 19 to August 8, in response to growing Covid-19 clusters at KTV lounges and nightclubs. Since then, more clusters linked to a wholesale fish market and hawker food centres have emerged.

MOH said that unlike the KTV cluster, the current wave of infection affects a wider spectrum of the population including many seniors.

“At the current rate of transmission, it is likely that infection cases will rise sharply, and many people in the community will catch the virus. While close to 50 per cent of the population have completed their vaccination regimen, there remains a number of vulnerable individuals, such as our seniors, who have yet to take up vaccination,” the ministry said.

“Unvaccinated individuals are at higher risk of being infected, and higher risk of being seriously ill if infected. Hence, in the meantime, we must act decisively to contain the current outbreak and minimise the risk of our hospital capacity being overwhelmed, while we race ahead to vaccinate those who have not completed or started their vaccination.”

According to MOH, Singapore remains on track to having two-thirds of its population complete the vaccination regimen by National Day.

New AI-powered app aims to create Smoove Xperience for travellers

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Singapore-headquartered travel tech company Smoove Xperience has launched a new eponymous AI-powered app that aims to provide a seamless travel experience through curated guides and user-generated content, itinerary planning tools, and local deals.

Unlike most travel apps that are more localised and only address certain aspects of the journey, the “traveller-centric” platform not only focuses on improving every aspect of the travel journey, but also curates hyperlocalised travel guides, deals, and promotions.

Francis Ong, executive chairman of Smoove Xperience, said that the idea to launch an all-in-one travel app was born after a difficult and complicated trip to China in January 2020, shortly before Wuhan went into the world’s first coronavirus lockdown.

Following his return to Singapore from Beijing, Ong and his team started discussing the idea during Singapore’s circuit-breaker period last April.

Ong explained: “If you have ever been to China, you will understand the challenges we, as travellers, have to go through during our trips. Taking a cab to the hotel, finding a good restaurant nearby, learning about interesting places to visit, and most importantly, using their local digital payment systems.

“A few of my local friends tried helping me by recommending at least eight to 10 different apps, and you can probably imagine what a headache it was for a trip lasting just a few days. With this challenge in mind, we envisioned what the next generation of travel apps would be like.

“We realised that this is a very common problem not only for those going to China, but travellers going to any country. That is also how our company slogan ‘Your local companion’ was born.”

Soft launched in January 2021, the Smoove Xperience app also provides simple navigation and transportation options, easy F&B bookings, tax refunds, and smooth digital payment via its multi-currency e-wallet.

Other in-built tools include the option for business travellers to book a workstation or meeting room at their destination, and the facilitation of processes such as pre-departure Covid testing and e-visa application for medical tourism purposes.

Currently, the lifestyle travel app has more than a dozen partners onboard, including prominent names such as China T-Union, a nationwide contactless card initiative, and online maps provider Here Maps.

The app also provides the latest and most accurate epidemiological data of the user’s chosen destination, by working with an undisclosed third-party vendor; and showcases a range of medical travel services offered by its multi-country medical partner.

Ong: Single digital platform that serves all traveller needs key to post-pandemic travel industry 

With the pandemic having converted many people to digital natives who rely on digital tools for everything, the travel market must adapt to change, said Ong.

“That is why we believe that a single digital platform addressing all the needs of a traveller will be key to the post-pandemic travel industry. We aim to be the new breed of innovators, using this opportunity to modernise and push the travel industry towards new frontiers,” he said.

The app caters to a variety of travellers – from business and family travellers to FITs – and is focused on the travel industry in China and South-east Asia.

As the world gradually recovers from the pandemic, Ong foresees that the Asia-Pacific region will be among the first to return. In-region travel will also likely be at the centre of the recovery, where according to an ILTM report, an estimated 57.5 per cent of Asia-Pacific traveller outbound spend will be captured within the region.

Ong noted that Asia-Pacific has been the fastest-growing wealth region, with China also being one of the largest contributors to travel-related spendings – not just in Asia, but across the globe.

He said: “Given our team’s familiarity with China and the South-east Asian market, we chose to start with these markets first, and have plans to expand to the wider Asia-Pacific region and beyond.”

Sri Lanka exempts fully vaccinated travellers from quarantine as vaccination drive gains steam

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Sri Lanka is now allowing fully vaccinated international travellers to enter the country without undergoing quarantine, as the country looks to restart its tourism engine.

Vaccinated tourists are required to only spend 24 hours in a dedicated hotel facility to await their on-arrival PCR test results. Once they test negative, they will be allowed to leave the hotel and go about their activities. On the other hand, non-vaccinated tourists have to undergo a 14-day quarantine in a safe and certified hotel.

Sri Lanka eases quarantine rules for fully vaccinated foreign visitors; Colombo Airport in Sri Lanka pictured

Meanwhile, tourism authorities are forging ahead with a campaign to inoculate all tourism industry workers by October. Sri Lanka’s vaccination rollout campaign is also speedily moving ahead, with plans to complete vaccinating all those above 30 years of age by September.

Kimarli Fernando, chairperson of Sri Lanka Tourism, the state tourism promotion agency, said that with the success of the national vaccination rollout programme, Sri Lanka is ready to welcome fully-vaccinated foreign travellers while ensuring the safety and security of local communities.

Sri Lanka Hotels Association president Sanath Ukwatte, while welcoming the relaxation for fully vaccinated visitors, urged the authorities to further ease restrictions at restaurants which are now limited to 25 per cent capacity.

The national tourism agency is also working together with national carrier SriLankan Airlines to launch a buy-one-get-one-free air ticket campaign next month across 18 key markets. They are the UK, Germany, Australia, Singapore, Malaysia, South Korea, Japan, Kuwait, UAE, Qatar, Bahrain, Oman, Saudi Arabia, Kenya, Pakistan, Bangladesh, India and the Maldives, according to sources at the national carrier.

As of June 30, 16,908 tourists have visited Sri Lanka this year, a decline of 96.7 per cent over last year where 507,311 tourists visited the country from January to March 18 (the day the airport was closed to inbound travellers owing to the pandemic).

According to official data, Kazakhstan, Ukraine, Germany, China and India were Sri Lanka’s top five source markets from January to June this year. Leading the pack was Kazakhstan which contributed to 19 per cent of the total traffic, followed by Ukraine (16 per cent), Germany (nine per cent), China (seven per cent) and India (six per cent).

Sri Lanka Tourism’s Fernando said that the CIS markets are “low-hanging fruits” as the countries have no travel restrictions and have limited warm weather destination options currently.

Last week, the government relaxed Covid-19 restrictions, allowing restaurants, bars, shopping malls, wildlife parks and other places of tourist interest to open amid the steady rollout of the vaccination drive.

As of July 18, Sri Lanka recorded 283,512 Covid-19 cases and 3,733 deaths.

Travel unlikely to recover to pre-pandemic levels until 2023, say industry experts

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STB engages Indian travellers with animated mini-series

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TTG Conversations: Five Questions with Lina Ang, Sojern

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Changes in consumer’s travel preferences, media diet and media channels along with continued pandemic challenges require travel and tourism marketers to take a different approach to target audience engagement, says Lina Ang, managing director APAC, Sojern.

In this new episode of TTG Conversations: Five Questions video series, Ang discusses how travel intention has failed to match up with actual search and bookings here in Asia-Pacific, where travel restrictions remain while national vaccination programmes are still a work-in-progress; challenged marketing budgets for travel and tourism companies and the impact on advertising activities; and the rise in social media marketing.

Ang also dispenses numerous tips for travel and tourism marketers looking to stretch their dollar, make sense of what the end of third-party cookies will bring, effect call-to-action amid a pandemic, and more.

Malaysia mulls relaxing Covid restrictions for those fully vaccinated

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TTG Asia breaks for Hari Raya Haji

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TTG Asia e-Daily will be taking a break on Tuesday, July 20, for the Hari Raya Haji public holiday.

News will resume on Wednesday, July 21.

From all of us at TTG Asia Media, Selamat Hari Raya Haji to our Muslim friends!

ASEAN tourism leaders urged to issue common SOP to support sector recovery

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South-east Asian tourism leaders need to urgently devise a common SOP to facilitate seamless travel in the post-pandemic era, said industry experts at a panel discussion during the Halal in Travel Global Summit 2021.

Intra-ASEAN travel has been the key segment for South-east Asian countries, accounting for 44 per cent of arrivals in the last decade and the market is expected to be even more important post-pandemic.

Common SOP needed among South-east Asian countries to speed up the region’s tourism recovery

Speaking at a forum entitled ‘Strategies and Plan for the Revival of the Tourism industry in ASEAN’, Pauline Suharno, chairman of Association of the Travel Agencies in Indonesia (ASTINDO), said: “ASEAN (leaders) need to come up with a common standard for travel, (pertaining to areas like) digital travel passports, new normal operation guidelines, hotels and restaurants cleanliness and health measures, quarantine period, and also, compulsory travel insurance.”

The varying procedures across countries in the region currently have created “headaches” for travel consultants when handling guests, she said.

Pauline cited the example of how when it comes to PCR test results, Indonesia requires a digital QR coded report while Cambodia needs a hard copy letter with original signature and clinic stamp.

As well, she added, each South-east Asian country has developed its own digital travel passport app. Indonesia, for example, has Peduli Lindungi, while Singapore has SafeTravel. “Why don’t we encourage (regional) governments to use the worldwide known application such as IATA Travel Pass so that travellers do not need to download a different app each time they want to travel?” she said.

Eddy Soemawilaga, president of the ASEAN Tourism Association, said that the South-east Asian leaders had agreed to set up the ASEAN Travel Corridor Arrangement in November 2020, however, by the time of the summit in April 2021, they had not completed the term of reference.

“We were informed that the (draft) would be submitted in the next Summit in October. You can imagine how long it takes to just develop an SOP (on something that) supports ASEAN itself,” he lamented.

Mohamed Ismail Hussain, executive residence (internationalization), Singapore Malay Chamber of Commerce and Industry, who moderated the session, suggested that ASEANTA takes a proactive role in coming up with the SOP and presenting it to the governments.

However, Eddy, who previously was with the ASEAN Secretariat, said the current set-up at the meetings between ASEAN leaders and NTOs, where access to their meetings was limited to a dedicated slot in the agenda, had made it difficult for ASEANTA to be more engaged.

Samson Tan, CEO of GTMC Travel and chairman – inbound of NATAS Singapore, proposed that ASEANTA form an ASEAN Emerging Stronger Task Force involving the private sectors and governments.

Pauline agreed, saying that what is needed is a strong ASEANTA voice that the government cannot ignore.