TTG Asia
Asia/Singapore Sunday, 25th January 2026
Page 777

Hyatt Regency Phnom Penh takes mindful approach to cocktail service

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Japan further extends state of emergency

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Japan’s ongoing state of emergency has been extended from September 12 till the end of this month.

Tokyo and 19 prefectures across Japan will continue to be under a state of emergency until September 30

The new extension comes into force today, affecting 19 prefectures. The other prefectures will implement quasi-emergency measures, which will remain until September 30.

During this period, the government has urged residents to refrain from travel across prefectures, especially during the two national holidays next week – Respect for the Aged Day on September 20 and Autumnal Equinox Day on September 23.

According to economic revitalisation minister Nishimura Yasutoshi, who leads the country’s coronavirus response, more than 50 per cent of Japan’s population has been fully vaccinated against Covid-19.

SriLankan Airlines’ free flights draw strong interest

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Qantas to turn away unvaccinated passengers on international flights

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Australia’s Qantas has confirmed that it will make Covid-19 vaccination compulsory for all passengers flying overseas, as it prepares for its year-end restart.

Australian media reported last week that CEO Alan Joyce said the airline would abide by a policy to only carry vaccinated passengers.

Qantas will say no to unvaccinated travellers on international routes

“Because we think that’s going to be one of the requirements to show that you’re flying safe and getting into those countries. We’re hoping that can happen by Christmas,” Joyce said.

In line with reopening preparations, Qantas is mandating full vaccination for all frontline staff, such as cabin crew, pilots and airport workers, by November 15. All remaining employees will need to be inoculated by end-March 2022.

However, Qantas has yet to announce if it would also require passengers on domestic flights to be vaccinated as well.

Hong Kong tour agency debuts Asia’s first real-time cruise booking platform

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Goldjoy Travel, an outbound tour agency in Hong Kong, has launched a direct cruise online booking platform, in partnership with two of Genting Hong Kong cruise lines Dream Cruises and Crystal Cruises.

Touted as the first-of-its-kind solution in Asia, Direct Connect provides the agency’s customers with end-to-end online cruise booking services via its website goldjoy.com. The system has been designed using API technologies that enable 24×7 real-time cruise cabin pricing, availability and online reservation capability with instant confirmation.

The team at the 32-year-old agency took two years to develop the online cruise booking platform, in a bid to become the leading OTA for cruise bookings in Asia, said Fred Yip, Goldjoy’s executive director and son of the agency’s founder Freddy Yip.

Yip, who is also an engineer, said that globally over 70 per cent of cruise bookings are still being made through traditional travel agents and he believes the company is well-positioned to capture the shift in the growing consumer preference for an online booking alternative.

He explained: “Unlike the markets of North America and Europe which make up for 75 per cent of total cruise bookings globally, cruising is relatively new in Asia (including China), accounting for about 14 per cent of the global market share.” However, he added, the cruise market in Asia offers great potential, demonstrating double-digit growth annually post-Covid.

Yip added: “While air ticket commission has diminished, the profit margin for agents selling cruises remains significant. However, customer experience (when booking cruises) is not positive due to factors such as ever-fluctuating rates or making enquiries through phone calls which will require the agency to take time to revert.

“Therefore, our rationale behind this digital transformation is to address issues like non-transparent pricing structure and information as well as to tap the young market segment.”

Between 2019-2021, the cruise booking platform has completed integration with about six cruise liners offering more than 10,000 sailings, with another four due to come on board. It is estimated that the system will offer over 50,000 sailings by year-end as cruise lines begin to resume operations around the world.

Yip added that hard work lies ahead in growing the platform as international players are either not ready for the Asian market or prioritise other markets given Asia’s small presence in terms of market share.

He said: “For the next two years, we will only be focused on expanding the pie, not only in Hong Kong, but we also plan to make forays into Singapore and China’s Greater Bay Area. That’s why we have invested in R&D, technology and infrastructure to scale out to Asia-Pacific.”

Yip shared that the company is in the midst of creating a B2B version of the cruise booking platform in the form of smartphone apps for agents at SMEs as “it will enable them to do business anywhere and it’s more engaging than phone calls”.

More hotel closures expected in Thailand if pandemic drags on

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Although hotels in Thailand saw a slight uptick in occupancy rate nationwide in August, alongside an increase in the number of active hotels, a majority of hoteliers will either close business temporarily or permanently if the pandemic continues to drag on, according to a recent survey.

The joint survey by the Thai Hotels Association (THA) and Bank of Thailand found that 52 per cent of hoteliers said they will close business temporarily if the Covid-19 situation persists, while nine per cent may decide to close permanently, and 30 per cent will delay investments. The remaining nine per cent said they will switch to other businesses.

Recent survey shows the number of active hotels in Thailand increased to 48.4 per cent in August from 40.1 per cent in July, in part due to hotels in Bangkok pivoting to long-term stays; Bangkok skyline pictured

The survey polled 234 operators, including 14 alternative state quarantine (ASQ) hotels and five hospitels (hotels turned into makeshift hospitals).

Marisa Sukosol Nunbhakdi, president of THA, said that the 215 hotels surveyed, excluding ASQ hotels and hospitels, saw an occupancy rate of 10.6 per cent nationwide in August, a slight increase from 9.6 per cent in the previous month.

She also noted that 48.4 per cent of hotels was active in August, a jump from 40.1 per cent in July. The uptick was mainly driven by hotels in Bangkok which pivoted to focus on the long-stay market, and in Phuket which reopened to vaccinated tourists without quarantine in July.

However, 70 per cent of respondents said their liquidity in August declined by more than 20 per cent compared to the previous month, while 65 per cent have less than three months of cash reserves. Meanwhile, half of them have only enough liquidity for less than a month.

Of the 14 ASQ hotels surveyed, 27 per cent saw average occupancy rates of 22 and 15 per cent in August and September, respectively. For five hospitels, their revenue was no different from other regular hotels, with occupancy rates at 23 per cent in August and 25 per cent in September.

Self-piloted drone flights launched for Singapore travellers to visit Shizuoka, Japan

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Travel-deprived Singaporeans can now take a virtual trip to the scenic Shizuoka prefecture to soak in breathtaking views of the magnificent Mount Fuji – by flying a drone remotely.

During the current pandemic downtime, the Shizuoka Prefectural Singapore Rep. Office worked with companies in Singapore and Shizuoka to introduce innovative hybrid travel products as a new form of travel mode to spark wanderlust and stimulate inbound travel demand.

This writer trying her hand at operating a drone flight at the Mount Fuji Drone Challenge in Asagiri event

One such new virtual exploration deploys the creative use of cross-border self-piloted drone flights, which the media and travel industry personnel got to experience first-hand at a recent Mount Fuji Drone Challenge in Asagiri event.

The location was chosen as a symbolic icon to connect Singapore to Japan, in celebration of 55 years of Singapore-Japan relations.

Generally, a drone operator needs to be on-site to fly it, with an operational range between 2-3 km from the user. This new drone remote control technology over the internet enables the operator to fly a drone remotely, even thousands of kilometres away.

During the session held in Singapore, participants were also given a virtual tour of the Asagiri Food Park, located at the foot of Mount Fuji in Shizuoka prefecture. They also tried their hand at creating their personalised blend using Shizuoka’s famous green tea via a livestream demo, and even visited a sake store virtually.

Apart from drone flying at the certified airfield, Asagiri Food Park also offers various unique hands-on activities for visitors.

Wataru Fukuda, chief representative of the Shizuoka Prefectural Government Representative Office in Singapore, told TTG Asia that the session to demonstrate the possibility of remote drone flights as a new virtual travel experience is part of the organisation’s efforts to continue engaging travel agents in Singapore to ensure the destination remains top-of-mind once tours to Japan is possible in the future.

He also proposed to travel agents who attended the session about staging such hybrid events at a future NATAS Travel Fair for Singapore travellers to not only experience Shizuoka prefecture but also the whole of Japan.

Bike & Chill at Oakwood Premier AMTD Singapore

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Guidelines unveiled for Langkawi’s reopening to domestic tourists

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Malaysia’s tourism minister has announced guidelines for domestic travellers visiting Langkawi under the new tourism bubble plan that will take effect from the country’s National Day on September 16.

Nancy Shukri, minister of tourism, arts and culture, said on Thursday that only fully vaccinated adults will be allowed to cross state borders to travel to Langkawi. Those under the age of 18 will have to be accompanied by their parents who must both be fully vaccinated.

Only fully vaccinated domestic travellers will be allowed entry into Langkawi from September 16

Additionally, those travelling by road to Langkawi must use transportation provided by local tour agencies from their point of origin to the ferry jetty terminal in Langkawi. That regulation, however, will not apply to those travelling by road from Kedah mainland or the nearby state of Perlis as well as those flying into Langkawi.

Travellers must also apply for a police permit to travel to Langkawi. To obtain these permits, they must show supporting documents such as flight ticket, ferry ticket, hotel receipts or travel package receipts.

Activities allowed in Langkawi include beach and water activities; special interest activities such as golfing, scuba diving, cycling, angling and yachting; academic tours; as well as eco-tourism activities such as bird watching, caving, mountain climbing, white water rafting and jungle trekking. Visits to museums, art galleries, cultural heritage centres, theme parks and family entertainment centres are also allowed.

Nancy also said the tourism bubble in Langkawi will be closely monitored and the ministry will obtain feedback from the local communities to be evaluated and submitted to the National Security Council for consideration and further action, such as the reopening of more tourist destinations.

According to Nancy, more than 85.8 per cent of the local population in Langkawi have been fully vaccinated, and by the time tourism opens on the island, that number would have increased to more than 90 per cent.

Sharmini Violet, director of sales and marketing at Langkawi-based Megawater Sports & Holidays, shared that she could now start targeted marketing of her products and services to locals. She said: “The announcement made it very clear as to who is eligible to travel to Langkawi and what is needed to travel. Earlier, the SOPs had not been made known, which made planning a weekend getaway in Langkawi impossible.”

Uzaidi Udanis, president of the Malaysian Inbound Tourism Association, expressed hope that other tourist islands, such as Redang and Tioman, where most of the local communities have already been vaccinated, will also soon be opened to domestic tourists similar to the Langkawi tourism bubble, before the start of the annual year-end monsoon season. He said: “At least tourism stakeholders will be able to enjoy a little bit of business.”

Thai AirAsia to undertake crowdfunding as part of fundraising strategy

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