TProfile developing system allowing travellers to share data with suppliers from a single platform

August 18, 2021

TProfile, a UK-based travel technology company, is planning a cutting-edge addition to its existing suite of travel apps that will boast a concept similar to open banking, benefiting travellers and travel suppliers alike.

Tony Evans, TProfile CEO, coined it as the “open traveller” approach, wherein users can store their personal information such as their travel documents, hotel and flight booking reservation details, and much more, in a single place that is easy to retrieve.

Evans: TProfile’s new solution will allow suppliers to access traveller data upon permission and customise offerings for holidaymakers

Users can also choose to share all or select information stored with travel suppliers of their choice, in order for the travel professional to tailor-make a personalised holiday experience based on their preferences.

Evans shared: “We are approaching the development of this layer in our platform with similar thinking to that of open data concept within banking. The benefits gained in the financial services sector could also be delivered in travel. I foresee that in the new normal, holidaymakers will be looking for more personalised services, and providers that can meet these new demands will stand to gain.”

TProfile’s development of this additional functionality is currently in beta testing stage and in continued development. It is expected to be released in 1Q2022, and is targeted at both the FIT and group traveller.

With personal and sensitive information stored in the app, security is of utmost importance. Evans shared there will be multiple security levels and the compliance of all general data protection regulation requirements will ensure the highest level of security.

TProfile’s business to date has been providing a platform and a suite of advanced applications that allow its travel customers to deliver B2C or B2B2C workflows. The company has a broad range of customers in the UK, the US, and Canada.

This latest development, with a customer-centric approach, will give both existing and new TProfile business customers access to more enquiries and wider markets. Evans said the aim is “to deliver an exceptional experience for travelling customers and genuine growth opportunities for TProfile business customers”.

TProfile current business model is based on SaaS (software as a service) licence and transaction fees and it is expected this development will follow a similar approach.

Thailand approves expansion of Sandbox scheme

By TTG Asia

August 18, 2021

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Fully vaccinated foreign travellers to Phuket now have the option to spend the first seven days in the resort island, before travelling to the southern Thai provinces of Krabi, Phang Nga or Surat Thani for the next seven days.

According to the Tourism Authority of Thailand (TAT), the Phuket Sandbox programme has received the green light from the Centre for Covid-19 Situation Administration to be upgraded as the Phuket Sandbox 7+7 Extension, providing fully vaccinated international travellers with more options to visit multiple Thai destinations without the need to quarantine.

Vaccinated international tourists can now choose to stay seven days in Phuket, before moving on to Krabi, Phang Nga, or Surat Thai

Launched on August 16, the Phuket Sandbox 7+7 Extension programme allows travellers to reduce the mandatory stay in Phuket from 14 to seven days, after which another seven nights can be spent in Krabi (Koh Phi Phi, Koh Ngai, and Railay), Phang Nga (Khao Lak and Koh Yao), or Surat Thani (Koh Samui, Ko Phangan, and Koh Tao).

Under the Phuket Sandbox 7+7 extension programme, travellers looking to spend another seven nights outside of Phuket must obtain a Transfer Form issued by their hotel in Phuket indicating that they have stayed in Phuket for seven nights. They will be required to show the form along with the negative results of their two Covid-19 tests conducted on day 1 and day 6 or 7 during their stay in Phuket.

Travelling from Phuket to the selected areas in Krabi, Phang Nga, or Surat Thai is available only via approved routes and modes of transport.

Singapore Food Festival returns in hybrid format

By TTG Asia

August 18, 2021

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Into its 28th edition, the Singapore Food Festival (SFF) will take place in a hybrid format for the first time over three weekends from August 27 to September 12.

With the theme Savour Singapore In Every Bite, SFF 2021 will feature more than 50 gastronomic and drinking experiences on a hybrid platform – double the number compared to last year’s virtual edition.

This year’s festival line-up comprises four components: live masterclasses, virtual food experiences, partner events and workshops, and SFF food merchandise.

A range of live masterclasses, some free-to-view and others pay-to-view, will feature renowned chefs, bartenders, and food personalities on Singapore’s culinary scene. Selected masterclasses will also offer ingredient boxes and food bundles that participants can purchase and get delivered to their doorstep in Bangkok, Chengdu, Manila and Singapore.

The festival will also showcase virtual food experiences in interactive formats, including a docu-feature spotlighting Kok Fah Farm, a soil and hydroponics farm; and recipe videos like Kitchen Insider: Sustenir, which educate foodies on modern farming in Singapore, suggesting ways to incorporate local produce into everyday dishes.

There will also be virtual food tours of Little India and Tiong Bahru presented by popular food host, Nikki Muller.

Some of these virtual tours will also be presented in physical formats as part of partner events held across the island. Foodies can learn more about the colourful spices that go into Indian dishes at the Heritage Tour of Little India, or embark on the Kim Guan Guan Factory Tour to uncover the history and heritage behind one of Singapore’s oldest kopi (coffee) suppliers.

For a hands-on experience, SFF workshops will also be held islandwide. Foodies can try their hand at making the traditional red turtle cake nyonya-style at the Make Your Own Ang Ku Kueh Workshop by Ji Xiang Ang Ku Kueh, held at CapitaLand Bugis Town. Cocktail lovers can learn how to mix their own Hendrick’s gin and ice cream cocktails at the Museum of Ice Cream’s MOIC Cocktail and Ice Cream Pairing Workshop: Sips and Scoops.

Exclusive SFF food merchandise will also be available for purchase. Local small-batch granola brand Nommish has partnered with Kim Guan Guan to present Kopi Granola and their own rendition of Milo Granola – the Malted Chocolate Granola. Meanwhile, local bakery Old Seng Choong has created Nyonya Sambal Nasi Lemak Cookies, a unique rendition of the classic local dish.

Paying tribute to the iconic pandan flavour that Singaporeans love, bubble tea brand LiHO Tea will push out two new drinks, Singa-Pandan Lime and Singa-Pandan Shake, which will be available in LiHO stores in Singapore, Brunei, Malaysia, and Shanghai.

For the full list of activities, visit singaporefoodfestival.sg.

Hotelbeds inks partnership with Centara

By TTG Asia

August 18, 2021

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Hotelbeds has sealed a partnership with Thailand’s Centara Hotels & Resorts, giving the bedbank’s clients access to special rates and exclusive offers at the group’s properties across Thailand and the Middle East.

In return, Centara Hotels & Resorts will expand its global reach by gaining access to Hotelbeds’ network of 60,000 travel trade buyers in more than 140 source markets worldwide, including high value channels such as travel agents, tour operators, airlines and points redemption programmes.

Hotelbeds’ partnership with Centara will provide its clients with access to special offers at the group’s properties across Thailand; Centara Ao Nang Beach Resort & Spa Krabi pictured

Centara Hotels & Resorts operates six brands: Centara Reserve, Centara Grand, Centara, Centara Boutique Collection, Centra by Centara, and COSI Hotels.

First giant panda cub born in Singapore

By TTG Asia

August 18, 2021

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Singapore welcomed her first giant panda cub born to parents Kai Kai and Jia Jia on August 14 at the River Safari.

The gender of the cub, which weighs about 200g, is yet to be determined and will be announced later, according to a release by Wildlife Reserves Singapore (WRS), which manages the River Safari. Meanwhile, mom and baby are in an off-exhibit den to give them time to nurse and bond.

Singapore’s first giant panda cub was born at 07.50 on August 14 at the River Safari (Photo Credit: Wildlife Reserves Singapore)

In April this year, 13-year-old Kai Kai and 12-year-old Jia Jia displayed signs of being in heat, officially entering their seventh breeding season. Working closely with the China Conservation and Research Centre for Giant Panda (CCRCGP), WRS’ animal care team initiated the breeding plan for this year, emphasising natural mating with assisted reproductive technology as back-up if required.

There was optimism that the pandas would naturally breed this year, after the pair had shown improvements in their mating techniques the year before.

To make the most of the once-a-year breeding season, CCRCGP experts advised WRS’ vets to perform artificial insemination before the end of the receptive period. The procedure was carried out by the in-house veterinary team at WRS’ Wildlife Healthcare and Research Centre, using frozen semen collected from Kai Kai before the mating season.

Caring for Kai Kai and Jia Jia in Singapore contributes to the conservation efforts of giant pandas which remain a threatened species, WRS said. It cited a recent study suggesting that giant pandas in the wild are more fragmented and isolated than they were 30 years ago, and that the species continues to face a high risk of extinction.

Radisson Blu Resort Maldives welcomes new GM

By TTG Asia

August 18, 2021

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Radisson Blu Resort Maldives has appointed Gavin Sanders as General Manager, who brings more than 30 years of extensive experience in all areas of hotel management, operations and sales.

Prior to this move to the Maldives, Sanders was general manager of Radisson Golf and Convention Centre Batam commencing July 2017, his first international assignment.

Sanders embarked on his hospitality journey in 1987 at Radisson Edwardian Vanderbilt Hotel in London. He built his career at Radisson Edwardian Hotel Heathrow from 1989 to 2012, holding various positions until he became general manager. He was then assigned to Radisson Blu Edwardian hotels in New Providence Wharf, Bloomsbury, and Kenilworth.

New Zealand to enter snap lockdown over single Covid case

By TTG Asia

August 17, 2021

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New Zealand will enter a nationwide lockdown on Tuesday (August 17), after its largest city of Auckland detected the country’s first locally transmitted Covid-19 case in six months, announced prime minister Jacinda Ardern.

All of New Zealand will be under the strictest level lockdown for three days from 11.59 Tuesday; while Auckland and Coromandel, a coastal town that the infected person had also spent time in, will be in lockdown for seven days.

Auckland and Coromandel will be under lockdown for seven days, and the rest of the country, three days; Auckland skyline pictured

Under level four lockdown, schools, offices and businesses will be closed, with only essential services such as supermarkets and pharmacies allowed to operate.

Ardern told a press conference Tuesday authorities were assuming the new case involving an unvaccinated 58-year-old man was a Delta variant, although this has not been confirmed.

“We are one of the last countries in the world to have the Delta variant in our community,” Ardern said. “We’re in the position to learn from experience overseas, and what actions work, and what actions don’t work.”

“Delta has been called a gamechanger – and it is. It means we need to again go hard and early to stop the spread. We have seen what can happen elsewhere if we fail to get on top of it. We only get one chance.”

New Zealand has won widespread praise for its Covid-19 response, recording just 2,500 cases and 26 deaths in a population of five million. But the country has been slow to vaccinate, with only less than 20 per cent of the population fully inoculated.

Vietnam’s first Bill Bensley art gallery arrives at InterContinental Danang Sun Peninsula Resort

By TTG Asia

August 17, 2021

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An exclusive new art gallery featuring a collection of original artworks by prolific architect and interior designer Bill Bensley stands ready to open at the InterContinental Danang Sun Peninsula Resort.

Located at the Sky Level of the resort, the Bensley Outsider Gallery will house 50 colourful and bold artworks, including prints and paintings, which can be viewed and purchased by in-house guests and visitors alike. Visitors can also hear the story behind each artwork through a unique interactive storytelling approach that uses QR codes and YouTube videos.

InterContinental Danang Sun Peninsula Resort to showcase Vietnam’s first and only Bill Bensley gallery

Prices for the featured artworks start from US$250, with proceeds to go to wildlife charities, including those dedicated to combating poaching in South-east Asia.

Bensley is known for creating some of Asia’s most iconic hotels and resorts, including the InterContinental Danang Sun Peninsula Resort. He took up painting just three years ago and the gallery’s name, “Outsider”, reflects his feeling that he is not a classically trained artist, and considers himself an outsider in the art world.

The Bensley Outsider Gallery will be open from 09.00 to 18.00, Wednesdays through Sundays, upon the reopening of the InterContinental Danang Sun Peninsula Resort, when conditions allow.

The post-vaccine world: the future of travel and hospitality in APAC

By Industry Expert

August 17, 2021

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Since the start of the Covid outbreak in 2019, the travel landscape has changed dramatically with people taking trips near home. One key question on everyone’s mind remains: when can we travel freely again?

While a zero-Covid-19 world seems almost impossible, there are promising developments that are taking shape that will lift recovery and as more countries adopt an endemic approach towards travel.

The resumption of large international events such as the Tokyo Olympics exemplifies the confidence in Asia-Pacific’s recovery in the second half of 2021. All eyes are now on us to see how we navigate the next chapter.

The vaccine rollout: Changing the face of travel
The rollout of the Covid-19 vaccine is poised to stimulate the travel and hospitality industry’s long-term revival across the region. Improved accuracy in rapid testing and contact tracing will also help to facilitate cross-border travel and enable the recovery of the sector.

In Singapore, the city-state has been ramping up its vaccination drive to inoculate 80 per cent of its population by September. In parallel, it is looking to allow quarantine-free travel for those who are fully vaccinated, and establish travel corridors with countries or regions where Covid-19 is under control.

Phuket Sandbox is also an encouraging sign of rebound. Paving the way for Thailand’s reopening to international travellers who are fully vaccinated, Phuket’s hotels have seen a significant uplift in occupancy compared to other resort leisure destinations, according to recent STR reports.

The Phuket Sandbox is an important initiative for the travel industry as it offers a framework and model that enables travel into these “green” zones. This can potentially lead to a series of similar rollouts in other destinations.

On the other hand, while China may be experiencing a resurgence of Covid-19 cases, it is demonstrating a swift and firmer approach in managing the situation. Today, China is leading the world in domestic vaccination and will continue to spearhead its aggressive vaccination drive.

With restrictions easing in due time, domestic tourism will regain traction, as exemplified by the surge in Labour Day weekend travel. It also attests to a pent-up demand for travel that will fuel a travel boom for a time to come.

A recent survey found that around three-quarters of business travellers expect to travel the same amount or even more after the pandemic. This denotes a resurgence of business activities and pent-up demand after teleconferencing for months. We believe that business travel is set to become one of the first frontiers to boost the hospitality industry post-Covid.

Paving the way to recovery in a post-vaccine world
As destinations around the world gradually open up their borders to vaccinated travellers, hotel owners and operators will need to adapt and evolve in tandem with the shift in traveller’s preferences. While people are eager to travel for leisure or business, health and hygiene will be paramount as travellers seek a sense of safety.

Innovation and digitisation will be at the fore with a focus on providing guests with seamless experiences that limit contact with others. Adopting a multi-pronged approach will ensure travel remains possible for all, which will mutually benefit individual businesses, the economy, and the livelihoods of many. For Wyndham, through our health and safety initiative Count on Us, our hotels are equipped with a full suite of hygiene protocols to provide our guests with continued reassurance while they stay with us.

In 2020, we opened more than 125 hotels and made 140 signings across Asia-Pacific. Continuing on that momentum this year, as of June 30, 2021, we have signed over 70 hotels and opened 30 directly franchised and managed hotels across China, Malaysia, New Zealand and Vietnam. It is a testament of a shared vision with hotel owners to herald a brighter future in the post-vaccine world.

We will face setbacks and challenges ahead but the hospitality industry is a resilient one. We have bounced back in the past and we can do it again. We will need to adapt and pivot to the changing shape of travel, but those that embrace it will be poised for success.

Capella alleviates energy poverty

By TTG Asia

August 17, 2021

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Capella Hotels and Resorts has donated 200 solar lamps to youths facing extreme energy poverty in provinces across Indonesia, Thailand and Vietnam, in commemoration of International Youth Day.

The first initiative in a long-term partnership with SolarBuddy, a global community dedicated to alleviating energy poverty for children, Capella pledges to help youths study after dusk and improve their educational outcomes through the gift of clean, sustainable light.

Capella partners with SolarBuddy to gift energy-deprived youths solar powered lights

“At Capella Hotels and Resorts, we believe that each and every child has the right to develop to their full potential,” said Nicholas Clayton, CEO of Capella Hotel Group. “Our collaboration with SolarBuddy was an opportunity that enabled us to amplify our Capella Youth initiative, ensuring every child receives proper education. This is strongly aligned with our philosophy of empowering youth to build a sustainable future for themselves.”

Around the world, 789 million people live in darkness and have minimal access to light when the sun sets. To enable visibility at night, energy-poverty communities depend on rural forms of energy such as using fuel-based kerosene lamps. These energy sources not only emit high carbon dioxide but harm the health and wellbeing of people using them.

Through SolarBuddy’s renewable solar-powered lights, children will benefit from a productive study environment after dusk. The sustainable solar invention also eliminates families’ kerosene expenditure per annum, leading to overall economic development and improvement in quality of life.

One of the beneficiaries include students from Mbinudita, Indonesia, where education remains a challenge with over 50 per cent of the children having no access to electricity back home.

Contributions to Capella’s fundraiser can be made at www.capella.life/solarbuddy. All donations will go directly towards purchasing SolarBuddy’s sustainable solar lights for the beneficiary communities.

TProfile developing system allowing travellers to share data with suppliers from a single platform

Thailand approves expansion of Sandbox scheme

Singapore Food Festival returns in hybrid format

Hotelbeds inks partnership with Centara

First giant panda cub born in Singapore

Radisson Blu Resort Maldives welcomes new GM

New Zealand to enter snap lockdown over single Covid case

Vietnam’s first Bill Bensley art gallery arrives at InterContinental Danang Sun Peninsula Resort

The post-vaccine world: the future of travel and hospitality in APAC

Capella alleviates energy poverty

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