TTG Asia
Asia/Singapore Monday, 6th April 2026
Page 771

SkyHelix Sentosa

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Strapped to a gently rotating 16-seater open-air gondola, towering 35 meters above ground, with our feet dangling in the air, we feel like we are floating above Sentosa.

On this Tuesday afternoon, we are trying out Singapore’s highest open-air panoramic ride at SkyHelix Sentosa, the latest 40m-tall addition to the collection of attractions at Imbiah Lookout. Just a short stroll from the Singapore Cable Car’s Sentosa station, the ride promises scenic 360-degree views of the holiday island as it rotates at the apex along a vertical helix-like structure.

Why
Touted as Sentosa’s first carbon-neutral attraction, SkyHelix’s energy-efficient design utilises minimal electricity for its operations. With the launch of this attraction, Mount Faber Leisure Group said it seeks to contribute to Singapore’s vision of becoming a top sustainable urban destination by developing unique, engaging and sustainable leisure experiences around the city-state’s stunning views and beautiful nature.

Jean Ng, executive director, attractions, entertainment and tourism concept development, Singapore Tourism Board, said: “As international travel gradually resumes, new attractions like SkyHelix Sentosa will enhance our attractiveness and signal to international travellers that Singapore is ready to welcome them. At the same time, it adds to the wide variety of family-friendly offerings that locals can enjoy.”

What
For each “flight”, guests will be seated in an open-air gondola for a 12-minute ride, which includes 10 minutes at the peak, during which the gondola will slowly rotate.

The ride offers scenic 360-degree sights stretching from Sentosa to the Keppel Bay area and the developing Greater Southern Waterfront.

Day and night afford different experiences. After sundown, energy-efficient LED lights illuminate the attraction, and riders can take in stellar views of the twinkling city lights dotting the urban landscape.

The gondola is completely powered by three electrical winches that are managed on-ground. Safety measures in place include an electronic safety mechanism to ensure guests are properly secured, emergency brakes, and power supply systems.

Visitors can grab a bite and drinks at the open-air snack bar before boarding and enjoy them on the ride. Food and beverage options range from juices and slushies, to cut fruits, soft serves, and pastries.

The snack bar also serves exclusive, ready-to-drink cocktails created by the team at Dusk Restaurant & Bar located at Mount Faber Peak. These include the Helix Sky Party, a refreshing tropical concoction; Helix Xpresso Martini, a rich and creamy blend of caffeine and alcohol; and The Helix Singapore Sling, an iconic Singaporean classic.

According to a PR spokesperson, there may be plans to introduce extended dining experiences to the attraction in the future. We imagine it would be a nice alternative to cable car sky dining for adrenaline junkies or those who prefer alfresco dining – with an exhilarating twist.

Verdict
The attraction combines a gentle round ride with the chance to soak in unparalleled vistas of Sentosa and its surrounding area, making for a fun and thrilling activity for the whole family. And yes, it makes a nice selfie backdrop too.

However, being perched 75 metres above sea level, with the breeze fluttering one’s hair and feet dangling free can be a tad unnerving for those with acrophobia.

We had pictured ourselves leisurely sipping on The Helix Singapore Sling while soaking in the ever-evolving vistas, but instead, found ourselves holding onto our companion, with our heart in our mouth and drink sorely neglected.

So if you are like us, with a fear of heights, remember: don’t look down.

Rate: S$18 (US$13) for adults and S$15 for children between the ages of four and 12. Each ticket will be bundled with a choice of one standard non-alcoholic beverage or an exclusive SkyHelix Sentosa souvenir.
Dates: 10.00 to 21.30 daily (last admission at 21.00)
Website: www.mountfaberleisure.com/skyhelix-sentosa

Collaboration, product innovation continue to be key to Singapore’s hospitality industry recovery: opinion leaders

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The second day of SG Tourism United Forum featured (top row from left) TTG Asia Media's Karen Yue, Singapore Airlines' Royston Lim, Restaurant Association of Singapore's Edwin Fong; (second row from left) Singapore Association of Convention & Exhibition Organisers & Suppliers' Dylan Sharma, Singapore Retailers Association's Rose Tong, Singapore River One's Michelle Koh, and (bottom row) PATA's Wong Soon Hwa

Tales of collaboration with government agencies, travel, tourism and hospitality trade associations, organisations from other sectors and even competitors have dominated panel discussions throughout the two-day SG Tourism United Forum online event on December 8 and 9.

The event, presented by PATA Singapore Chapter with event partner, TTG Asia Media, featured top level executives representing the country’s most important trade associations in the industry: Singapore Hotel Association, National Association of Travel Agents Singapore, Singapore Association of Convention & Exhibition Organisers & Suppliers, Singapore Retailers Association, Restaurant Association of Singapore, Orchard Road Business Association, Association of Singapore Attractions, and Singapore River One.

The second day of SG Tourism United Forum featured (top row from left) TTG Asia Media’s Karen Yue, Singapore Airlines’ Royston Lim, Restaurant Association of Singapore’s Edwin Fong; (second row from left) Singapore Association of Convention & Exhibition Organisers & Suppliers’ Dylan Sharma, Singapore Retailers Association’s Rose Tong, Singapore River One’s Michelle Koh; and (bottom row) PATA’s Wong Soon Hwa

They were joined by representatives of Singapore Tourism Board who detailed trade support efforts; Changi Airport Group, Singapore Airlines and Dream Cruises who presented a snapshot of how their organisations reimagined operations to remain sustainable and to continue to deliver quality customer support and experiences throughout the unusual circumstances presented by the Covid-19 pandemic.

Tough issues facing the industry were also discussed. Panellist inputs and audience polls conducted during the discussion identified that Singapore’s Vaccinated Travel Lanes, while critical for travel recovery, have not resulted in equal impact for the various sectors of the travel, tourism and hospitality industry, and that sustained recovery hinges on many factors such as a coordinated reopening across Asia, certainty in governments’ border restrictions, and relaxation of social restrictions. At the same time, rising operating costs and loss of industry talents are causing concern among industry players

However, organisations such as the Singapore Hotel Association, Changi Airport Group and Singapore Airlines are seeing an improved hiring landscape in the destination, with recruitment activities intensifying over the past few months.

The recordings can be reviewed now on TTG Asia Media’s YouTube channel.

Artotel inks Dafam Hotel takeover deal

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Artotel Group has acquired a majority stake in Dafam Hotel Management (DHM), which owns and operates 24 hotels in Indonesia with a total of 2,507 rooms.

With the acquisition, Artotel Group now manages 50 hotels with a total inventory of 5,000 rooms in 24 cities across Indonesia.

From left: Artotel’s Eduard Pangkerego and Erastus Radjimin sign acquisition deal with DHM’s Andhy Irawan

The announcement made in Jakarta on Tuesday (December 7) came barely three months after the group took over the Indonesia franchise of Kyriad, a hospitality brand created by France-based Louvre Hotels Group, which manages 11 hotels across Indonesia.

The feasibility of the acquisitions has been realised through the completion of an undisclosed Series B round financing by Indies Capital Partners, a leading South-east Asian alternative asset manager.

The group has also obtained Series B funding by Benson Capital, an angel investor focused on creative industries.

Prior to the rounding of Series B, Artotel Group managed to get the investment injected from Series A by Intudo Ventures, an independent venture company.

Erastus Radjimin, founder and CEO of Artotel Group, said: “The global pandemic has unfavourably impacted the hospitality industry’s performance across the world but we believe that every pandemic opens new opportunities.

“We did not want to passively wait for the pandemic to end, so we took the initiative to acquire properties from Dafam Hotel Management and Kyriad Hotel Indonesia to further our dream of creating a unified hospitality ecosystem in Indonesia that can help hotels support one another in maintaining high standards of service as well as to broaden our market range, be it domestic or overseas.”

Erastus added that Artotel is probably the first Indonesian hospitality company whose growth rate is similar to that of tech companies.

Looking ahead, he projected a brighter 2022 for the tourism industry in Indonesia. “We have seen people starting to travel again for both leisure and business,” he said, adding that the group’s performance numbers in 2H2021 have returned to near 2019 levels.

As part of its expansion plan, Artotel Group aims to become a “house of brands” providing a variety of hotels with different positioning and flavours to cater to the different markets.

“We picked DHM because their positioning is different from Artotel to enable us to be in the areas where Artotel cannot fit in, and vice versa,” said Erastus.

The hospitality industry in Indonesia may not be able to compete in selling prices with Singapore or Japan, Erastus said, citing the example of how a 20m2 room in Singapore or Japan can sell up to US$600, while a five-star property in Indonesia goes for US$300-US$400.

“However, size is Indonesia’s competitive advantage. It has huge population, abundance of islands, maritime potentials and resources. All (create) travel (movements). New traffic appears where a new mining site or a new plantation opens. Therefore, we need to have many properties (in different locations),” he said, adding that each location needed different types of hotels.

“Therefore, Kyriad will operate as Kyriad and we will not Artotel-ise Dafam Hotels or Dafam-ise Artotel,” he opined.

Different brand identities are also necessary to cater to different customer preferences, in terms of budget, location, room size and facilities, said Erastus. However, he added, all hotel brands will share the same service technology, loyalty programme and infrastructure that Artotel Group will develop going forward.

JAL, Tencent Cloud partner on smart transportation solutions

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Japan’s flag carrier Japan Airlines (JAL) has forged a partnership with Tencent Cloud that will provide the airline with smart transportation solutions in order to capitalise on post-pandemic inbound tourism demand.

Leveraging Tencent’s cloud technology and network to reach a wide audience of travellers, the JAL Weixin Mini Program developed on Tencent Cloud will provide smart travel options for Chinese tourists and more efficient and intelligent services for governments and businesses.

Japan Airlines taps Tencent Cloud to strengthen its presence in the China tourism market

With the JAL Weixin Mini Program, Chinese tourists and those who currently reside in Japan can reserve and purchase flight tickets as well as search flight information directly on Weixin, one of the most widely used communications and social services in China with more than 1.2 billion monthly active users.

Meanwhile, JAL can also leverage Tencent Cloud’s Smart Transportation Solutions including Weixin Official Accounts and social ads to maximise promotional activities targeting Chinese travellers, further expanding its presence in the Chinese tourism market.

Philippines pushes medical and wellness tour offerings

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Medical and wellness tour packages targeted at foreign travellers have been rolled out in metro Manila and nearby provinces, as part of the Philippine Health and Care Programme launched this week.

Tourism undersecretary Roberto Alabado III said the programme, a collaboration between government agencies and the private sector, is an industry-first that aims “to develop the Philippines into a prime medical travel and wellness tourism destination”.

Philippines aims to become prime health and wellness tourism destination; The Farm at San Benito pictured

While the tour packages are initially limited to Central Luzon, Alabado expected similar packages to be rolled out in Boracay, Mindanao and other parts of Luzon as they continue to market and promote the Filipino brand of caring and nurturing in the domestic and international markets. The packages will be made available until December 21 next year.

The Philippine Health and Wellness Coalition has curated several packages combining tours around Manila with dental procedures and medical services, ranging from heart ailment procedure and kidney operation to cancer treatment and diabetes prevention, among others.

The coalition – composed of carefully screened travel agencies, hotels, hospitals, clinics, and health and wellness providers – underscored the competitive pricing of their packages that already include all taxes, confirmation of appointments and advance submission of medical records.

Cathy Brillantes-Turvill, president of Coalition member Nurture Wellness Village in Tagaytay, said one of their offerings, a workation package combining nature and Zoom, addresses the physical and mental effects caused by the pandemic and that the sector is “all about prevention”.

Another Coalition member, The Farm at San Benito in Lipa, Batangas, has invested more in science-based, evidence-guided and medically-supervised health programmes by highly trained medical doctors and licensed health professionals, said director of sales and marketing Jennifer Sanvictores.

Tourism regional director for Region 3, Caroline Uy, shared that medical tour packages including eye care combined with culinary, heritage, history and adventure tours are on offer in Pampanga, Clark and Subic.

UNWTO denounces blanket travel bans

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Cross Hotels & Resorts signs Vietnamese mega-deal

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TTG Asia news bulletin goes on festive break

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TTG Asia news bulletin will be taking a break from December 10.

We will be back on January 3, 2022, when we will continue to deliver the hottest headlines to your inbox.

Meanwhile, TTG Asia Media wishes all readers Happy Holidays and a Happy New Year!

Sri Lanka upbeat on tourism growth in 2022 despite Omicron

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Sri Lankan tourism officials are optimistic that inbound tourist arrivals for next year will bounce back to 50 per cent of 2018 numbers – the year where the country recorded the highest international arrivals to date – even as the Omicron variant threatens to hinder the sector’s recovery.

Kimarli Fernando, Sri Lanka Tourism chairperson, told a conference on Tuesday (December 7) that she is confident the country would record an average 100,000 arrivals per month next year, amounting to 1.2 million arrivals for the entire year – approximately half of the 2.3 million arrivals recorded in 2018.

Sri Lanka targets 1.2 million tourist arrivals for 2022 despite Omicron threat

While arrivals started as a trickle following the reopening of the country’s main international airport in mid-January 2021 after a 10-month pandemic closure, there has been a steady increase, with 44,294 arrivals recorded in November.

However, that is still a far cry from pre-pandemic figures. Arrivals from January to November 2021 totalled a mere 104,989. In comparison, there were 507,311 arrivals in the three months from January to March 2020, before the closure of the airport.

Currently, Sri Lanka is open to tourists across the world except visitors from South Africa, Botswana, Lesotho, Swaziland, Zambia and Zimbabwe who have been banned since November 27 due to the Omicron variant.

All vaccinated travellers entering the country are only required to present a pre-departure negative PCR test result, with no quarantine requirement.

Meanwhile, outbound travel from Sri Lanka hasn’t picked up to pre-pandemic levels, with Omicron being a deterrent due to uncertainty over the possibility of sudden border closures imposed by countries.

The ever-changing travel restrictions have made people unsure about travelling out of the country, Mackinnons Travels CEO Trevor Rajaratnam said, adding that outbound group travel has completely stopped.

Still, travel agents in the country have been actively promoting overseas group tours to normally attractive locations like Dubai, Singapore and Bangkok.

Rajaratnam shared that most Sri Lankans were travelling to Dubai, said to have the easiest on-arrival travel requirements; while some individuals and even families were heading to Singapore and Thailand, but not on group packages due to a greater reluctance to make advanced travel bookings.

Star Cruises to restart domestic sailings in Malaysia

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Star Cruises is set to become the first cruise line to resume operations in Malaysia, with Star Pisces offering domestic cruises from Penang starting December 22.

Parent company Genting Cruise Lines (GCL), together with Penang Port Commission and Penang Port, have been granted approval by the Malaysian government to restart cruises from Penang.

Star Pisces to offer safe cruises from Penang starting December 22

Star Pisces will have five departures every week, offering a series of roundtrip itineraries from Penang, including a two-night Langkawi Escape and a one-night Straits of Malacca cruise itinerary.

GCL also plans to launch more ships under the Star Cruises fleet.

Star Pisces will initially operate at a reduced passenger capacity of 50 per cent with strict enhanced safety and preventive measures. All individuals on board must be fully vaccinated for Covid-19. In addition, all embarking guests are required to present a negative test result after completing the mandatory pre-boarding antigen rapid test, which will be conducted at the cruise terminal on the day of the departure.

GCL president Kent Zhu said: “We hope to call on to more Malaysian destinations and to expand our itineraries with the inclusion of regional destinations like Phuket in the near future to spur the cruise tourism industry.

“We are also actively pursuing with the various port authorities to create a ‘Harmonize Cruising Standards’ for the region in the hope of gradually reopening international cruising in a controlled and safe manner, which will also bring inbound tourists to Malaysia, especially from our ship in Singapore.”

Star Pisces bookings will be open in mid-December and available to all Malaysian citizens, foreigners with valid Malaysian long-term visit passes, as well as international tourists who have completed and passed the quarantine and home surveillance order by the Malaysian authorities.

Since July 2020, GCL was the first international cruise company in the world to pioneer and successfully restart operations with Dream Cruises, starting in Taiwan, Singapore and Hong Kong.