TTG Asia
Asia/Singapore Saturday, 24th January 2026
Page 764

Trade greets Singapore’s expansion of vaccinated travel lane scheme with open arms

0

Singapore will extend its vaccinated travel lane (VTL) scheme to eight more countries, allowing quarantine-free travel for fully vaccinated travellers to the city-state.

From Oct 19, fully vaccinated travellers from Canada, Denmark, France, Italy, the Netherlands, Spain, the UK and the US will be able to enter Singapore under the VTL scheme, the Civil Aviation Authority of Singapore (CAAS) announced on Saturday (October 9).

Singapore to expand its vaccinated travel lane (VTL) scheme following success of the VTL for Brunei and Germany

This comes a day after Singapore announced that it will launch another vaccinated travel lane with South Korea from November 15.

CAAS said that the extension of the VTL scheme comes as close to 85 per cent of Singapore’s population have been fully vaccinated, as well as the “successful implementation” of the VTL for Brunei and Germany.

It added that the extension is being done “in a cautious and step-by-step manner” in order to “reclaim and rebuild (Singapore’s) status as an international aviation hub with global connectivity”.

According to the aviation authority, between September 8 and November 12, a total of 179 travellers from Brunei and 4,497 travellers from Germany have been issued vaccinated travel passes (VTPs) for travel to Singapore.

As as October 8, 1,926 VTP holders from Brunei and Germany have entered Singapore. Of these, there have only been two Covid-19 cases, both of whom were detected at the point of arrival through their PCR tests.

Under the VTL, fully vaccinated travellers from these countries may enter Singapore without quarantine and just need to undergo Covid-19 PCR testing. The number of PCR tests will be reduced from four to two for VTL travellers entering Singapore on or after October 19.

They must also obtain a negative test result 48 hours prior to departure for Singapore, and take another test upon arrival at Changi Airport. They will no longer need to undergo further tests on Day 3 and Day 7.

All VTL travellers will be allowed to present their vaccination certificates issued in any countries under the VTL scheme or Singapore, regardless of which country under the travel lane they depart from.

They must travel into Singapore on designated VTL flights, and may transit via another VTL country to take a designated VTL flight into Singapore. Travellers who are transferring or transiting through Singapore will also be allowed to travel on the designated VTL flights.

Short-term visitors and long-term pass holders will need to apply for a VTP to enter Singapore under the VTL, but Singapore citizens and permanent residents will not be required to.

CAAS said there will be no restrictions on the purpose of travel under the VTL arrangement and no requirement for a controlled itinerary or sponsor.

Application for the VTPs for travel to Canada, Denmark, France, Italy, the Netherlands, Spain, the UK and the US will open on October 12, 10.00 (Singapore time); and on November 8, 10.00 (Singapore time) for South Korea.

Meanwhile, short-term visitors who require a visa for travel to Singapore are advised to apply for their visa only after receiving their VTP approval and before departing for Singapore.

They must also purchase travel insurance with a minimum coverage of S$30,000 (US$22,146) for Covid-19-related medical treatment and hospitalisation costs, prior to travel to Singapore. These visitors must also use the TraceTogether app in Singapore to facilitate contact tracing.

Following the announcement, Singapore’s national carrier Singapore Airlines (SIA) and its budget arm Scoot have said they will launch more flights under the VTL scheme.

SIA will expand its VTL network to nine more cities. From October 19, the airline will operate VTL services from Amsterdam, Barcelona, Copenhagen, London, Los Angeles, Milan, New York, Paris, and Rome. Meanwhile, SIA’s VTL services from Seoul will begin on November 16.

The airline currently operates VTL services from Bandar Seri Begawan in Brunei, as well as from Frankfurt and Munich in Germany.

SIA said multi-city itineraries within VTL countries are allowed if customers meet the 14-day travel history requirement, which includes transit countries. For example, a traveller may fly from Singapore to Paris, and then Paris to Amsterdam, and still be eligible for the VTL flight from Amsterdam to Singapore.

Lee Lik Hsin, executive vice president commercial, SIA, said: “Singapore’s expansion of the VTL arrangements to 11 countries is great news for our customers, who can now reunite with their loved ones more easily or finally go on that overseas holiday.

“The SIA Group supports all measures to reopen Singapore to quarantine-free international travel. This will enable the safe and gradual recovery of Changi Airport as a major air hub, backed by rising vaccination rates and confidence in the robust health and safety measures across the end-to-end customer journey.”

Meanwhile, Scoot will resume thrice-weekly non-stop flights between Singapore and Berlin from October 19.

The airline will also increase the frequency of its non-VTL Singapore-Athens-Berlin return flights to four-times-weekly, with effect from October 17. Consequently, from October 19, Scoot will operate daily between Singapore and Berlin.

The airline said it is also preparing to operate VTL flights to Seoul, South Korea, with the commencement date to be announced “in due course” .

Singapore’s announcement of the expansion of its VTL scheme has been met with open arms by industry stakeholders.

Philip Goh, IATA’s regional vice president for Asia Pacific, called the move “a positive and promising development for the aviation and travel sector”.

He added: “The easing of the testing regime for vaccinated travellers on vaccinated travel lanes from four to two PCR tests will reduce travel costs. That’s an equally important and positive factor. These data-based decisions to open up borders progressively will certainly boost air travel recovery.”

Goh said the association looks forward to more of such progressive and positive developments that will help to restart air travel.

“From the experience we have seen in other parts of the world, including Europe and the US, relaxation of travel restrictions have led to improvements in the travel market and is good for airlines and travel businesses,” he said.

“We recognise that the Asia-Pacific region has a different risk appetite, partly owing to lower vaccination rates in many parts of the region, but we hope this further easing of measures and expansion of Singapore’s border reopening will spur other markets to similarly navigate their pathways towards restarting air travel.”

Calling Singapore’s announcement “very encouraging” and “a step in the right direction”, Goh expressed hope that this will give other Asia-Pacific states confidence to hasten the reopening of their borders.

He noted that while the aviation sector faces a long journey to recovery, with international passenger demand forecast to reach only about 44 per cent of pre-Covid levels in 2022, “positive strides forward in the restart will bring further confidence.”

The Singapore Hotel Association (SHA), which represents 160 member hotels in Singapore, has also welcomed the expansion of the VTL scheme.

Kwee Wei-Lin, president of the SHA, said: “This announcement sends a strong signal about Singapore’s readiness for tourism recovery in the months ahead. Following the smooth pilot of the VTL with Germany and Brunei in September 2021, we are confident that the gradual increase in number of VTLs will strengthen the move to reopen Singapore’s border in a controlled and responsible manner.

“Over the past 19 months, our industry has been working hard to reimagine the new hotel experience through digital transformation, job redesign and upgrading of our facilities. All our members are now in a strong position to welcome the arrival of more international guests through the 11 VTLs.”

Singapore, South Korea to launch vaccinated travel lane from November 15

0

Ascott to chalk up 17 lyf properties by 2025

0

The Ascott Limited (Ascott) has expanded its lyf portfolio to a total of 17 properties with over 3,000 units across 13 cities and nine countries.

The expanded portfolio includes the newly opened lyf Mid-Town Hangzhou, Ascott’s first lyf-branded co-living property in China. It also secured a management contract for its second lyf property in Thailand, lyf Riverside Bangkok, slated to open in 2022.

lyf debuts in China with the opening of lyf Mid-Town Hangzhou

This follows hot on the heels of Ascott’s recent acquisition of its first lyf property in Europe, livelyfhere Gambetta Paris, through its private fund Ascott Serviced Residence Global Fund in June 2021.

To date, Ascott has opened four lyf properties in Singapore, Bangkok, Fukuoka and Hangzhou. Three more are slated to open later this year in Singapore, Xi’an and Shanghai – lyf one-north Singapore, as well as lyf Dayanta Xi’an and lyf Hongqiao Shanghai in China.

Between 2022 and 2025, 10 more lyf properties are slated to open in Bangkok, Beijing, Cebu, Danang, Kuala Lumpur, Manila, Melbourne, Paris, Shanghai and Singapore.

Personalisation, AI can help hoteliers drive ancillary revenue

0

With the rise of more sophisticated online bookers, hotels can cut their reliance on OTAs and grow revenue by changing their marketing strategy through the adoption of a feature-based, AI hospitality system.

That was the premise of the Sell Uniqueness, Not Just Hotel Rooms webinar organised by Hong Kong-based Hospitality Host (HH), in partnership with GauVendi, a digital inventory sales engine headquartered in Frankfurt.

Hoteliers can improve business through personalisation and adoption of airlines’ ancillary strategy, say experts

HH managing director, Winnie Chui, cited surveys showing that bookers were willing to pay more for personalised products and services, and claimed this could result in a 20 per cent increase in revenue.

Unlike other players in the travel industry, like airlines which introduced ancillary fees, the hospitality sector is “lagging” in the online booking space, observed HH vice president Norman Lui.

GauVendi managing director and founder, Marcus Mueller, commented the industry had to take back control of how inventory is being managed and how to monetise categories beyond room type, such as room location, bathroom set-up, outdoor spaces, room design and function, and more.

Mueller said personalisation is just one aspect of creating an automated sales engine, which should also include AI to analyse data, look at customer history in context and to sell rooms with different features using labels like “lowest price”, “most popular”, “for families with children”, etc.

He explained: “With labelling, a hotel can sell a basic deal and upsell later, or show the same room from different angles, like how the retail industry does it – highlight different features and price points to elicit an emotion.”

The booking data is powerful, Mueller said, as it could, say, let a hotel know if it should “put more twin rooms on high floors” or what the “price difference break point” is.

Mueller pointed out version 3.0 of GauVendi is now being tested to further streamline how inventory in a resort, for example, can be allocated to suit the preferences of different international guests.

Why we must bake health credential checks into our travel ecosystem, everywhere

0

The welcome if gradual return of global air travel is placing significant strains on our industry’s infrastructure, caused by an array of disparate new passenger health requirements, such as Covid-19 testing and vaccine certificates.

The need for passengers to provide these credentials in many and varied ways is in effect reducing the actual capacity of airports. IATA says that average passenger processing and waiting times have doubled from what they were pre-crisis during peak time.

This is placing immense pressure on travellers and the industry at large, creating a cocktail of congestion and confusion, not to mention frustration all round.

We need to integrate health requirements now: digitally, globally
As we open up, it’s imperative we integrate the multiple different ways of sharing health credentials digitally and seamlessly into a single approach for the world’s travel ecosystem. We must do it for every industry player, so that health checks become fast and frictionless.

This is a crucial digital shift. In making it, we can tackle the wait times at check-in, restoring self-service to save time, confusion and congestion. We can move the job of health checks from airlines to governments, where risk-assessment and border management decisions lie for all other travel processes. And, crucially, we can give travellers the assurance that wherever they venture in the world, they’ll be allowed into the country and to return home.

Collaborative, open approaches are critical to the recovery: SITA Health Protect
Of course, baking health credential checks into the world’s travel infrastructure demands that we work with all players. We must collaborate to make sure that the necessary digital solutions can be put into place quickly and cost-effectively, anywhere in the world, according to open architectures and industry standards.

Such a collaborative and open industry approach is the thinking behind SITA Health Protect, which allows health status checks as part of the travel process. Its easy adoption creates little disruption to existing industry processes, regardless of carrier or mode of travel.

During airline check-in, be it by mobile or kiosk, traditional advance passenger process checks can now add accompanying verification of health declaration status. Airlines can issue a boarding pass via self-service prior to travel, without having to visually assess a printed Covid-19 test result at the ticket counter.

Based on a holistic process, airlines and border agencies can make board/no-board decisions that reduce the risk of inadmissible travellers being denied entry on arrival or being subject to quarantine or additional testing.

The essential digital shift at the border: pre-empting future lockdowns
Let’s remember, our industry has often used health-related questions on customs and immigration declaration forms, to obtain a traveller’s self-reported disclosure for possible exposure for various infectious diseases – such as SARS, MERS and H1N1.

We believe that given the Covid pandemic, and the need to ensure the recovery of air travel, few would question today’s imperative of integrating health-related processes into the world’s travel industry, digitally.

That’s why the continued digital shift to transform border management processes is essential. Only by digitalising border operations can we accelerate our ability to coordinate and manage a global response to threats of new epidemics before reaching pandemic-level crisis and, ideally, pre-empt the need to lock down borders.

Paving the way for passengers
SITA’s work with airlines, airports and governments around the world is paving the way for passengers to return to air travel in a safe and healthy way.

The Australian government, for example, uses SITA border technology to enable travellers to supply digital contact and journey information, and complete an electronic health declaration in advance of travel, via their mobiles if they wish.

In future we hope to take this a step further. Aruba’s Happy Traveler Card, introduced in 2021, uses a self-sovereign identity solution that supports Sovrin Foundation principles. Travellers receive a verifiable digital trusted traveller health credential issued by the Aruba Health Ministry, providing access to services, restaurants and other amenities throughout the island.

A second phase of the trial now in planning will address the safe and secure exchange of credentials across the journey. It includes issuance of a digital test and vaccine credential from the Health Information Exchanges in the US and Canada, with rapid credential verification from Aruba prior to travel, in the form of a trusted travel credential (Happy Traveler Card) sent to the passenger’s mobile wallet.

Integration with SITA Health Protect will enable self-service check-in – be it by web, mobile or kiosk – while advance passenger processing will verify that passengers have a trusted traveller credential and are allowed to board.

Accelerating digital progress – with health at the forefront
This year, we have seen an increasing focus on collaborative initiatives to introduce digital health credentials, or health passports, to reduce fraud and incorporate digital identity solution principles. To this end, SITA continues to work with many airline, airport and government customers on live projects and proofs-of-concept around the world.

The pandemic has had a devastating impact on our industry. Yet it has also focused minds on accelerating digital progress, with health in border management and international travel at the forefront of our efforts.

This is vital today, as we recover, and as we strive to enhance traveller convenience and operational excellence. But it will also increase the resilience of our processes should we face another epidemic or global pandemic in the future.

SLH curates new collection of sustainable hotels

0

Slow tourism recovery hitting jobs and growth worldwide: WTTC

0

Bold ambitions

0

As part of its Vision 2030 plan which aims to diversify the economy to ready for a post-oil future, the Saudi government is plowing billions of dollars into tourism projects. Spearheaded by Crown Prince Mohammed bin Salman, the plan targets 100 million annual tourist arrivals by 2030, and a 10 per cent contribution to the Kingdom’s GDP, up from around three per cent.

Wadi Tayyb-Esm in Neom

In late June, the Crown Prince who is also chairman of the Higher Committee for Transport and Logistics announced plans to establish a second national airline as part of the National Transport and Logistics Strategy to transform the Kingdom into a global logistics centre as well as position Saudi Arabia in fifth place in terms of global air passenger traffic, and boost its air network to 250 destinations. While Saudia, the current national airline, mainly caters to the domestic passenger flow, the new airline is expected to attract international travellers entering or transiting through the country. Plans are also underway for a new airport to be built in the capital, Riyadh.

Saudi Arabia, home to Mecca and Medina, Islam’s two holiest cities, has always been strong in religious tourism. In 2019, the Kingdom hosted 9.5 million pilgrims.

However, tourism for leisure purposes is new to the Kingdom which opened its doors to international holidaymakers for the first time in September 2019. That year, it introduced fast and easy means for travellers from 49 countries to obtain an e-visa. It also relaxed strict rules for women tourists, including exempting them from wearing an abaya in public, and allowing those above the age of 25 to travel unaccompanied.

Also in line with its plan to develop the tourism sector and open it to foreign investment, Saudi is building several mega projects backed by its Public Investment Fund (PIF).

This includes the US$500 billion futuristic mega-city Neom, which is being billed as a vision for a future smart city. Neom, a region in north-west Saudi Arabia on the Red Sea, is being built from the ground up that will include hyperconnected, cognitive towns and cities, ports and enterprise zones, research centres, sports and entertainment venues, and world-class tourist destinations.

For the more active traveller, Neom will entice with sports such as skydiving, hiking and water skiing, alongside wellness programmes for the health-conscious.

There are plans to make Neom part of its own economic zone with its own set of policies including offering visas-on-arrival and improved business regulations.

Another mega project backed by PIF is The Red Sea Project. Extending over 28,000km² on Saudi Arabia’s Red Sea coast, the destination will offer a diverse range of tourist experiences, from island getaways and resort holidays to mountain retreats and desert adventures.

According to the masterplan created by The Red Sea Development Company, upon completion in 2030, the Red Sea Project will offer around 8,000 hotel rooms, alongside more than 1,000 residential properties across 22 island resorts, mountain retreats and desert hideaways. The Red Sea Project is being positioned as a high-end tourism destination with luxury marinas and accommodation, golf courses, posh restaurants and entertainment facilities.

Yet another mega project that has PIF’s backing is the Qiddiya entertainment city, which will be located on the doorstep of Riyadh and is set to become Saudi Arabia’s capital of entertainment, sports and the arts.
Spanning 366km², the city will host a Formula 1 racing track, a Six Flags theme park, a water park, and sports facilities such as football stadiums, among others.

Ally Bhoonee, executive director of World Avenues Travel & Tours, a Malaysia-based outbound tour operator, shared: “Saudi Arabia has a lot of marketing to do in terms of changing overseas travellers’ general mindset that the Kingdom is a very conservative country. It has to carry out overseas roadshows and invite international media to experience the Kingdom’s current tourism offerings and to be aware of the new tourism developments in the pipeline.”

Alicia Seah, director of public relations & communications at Dynasty Travel in Singapore, concurred. She said: “It is important to orientate travel agents and showcase to us what the destination has to offer and its safety and hygiene protocols in place. (This can be done through) familiarisation trips or even webinars hosted by the tourism board.”

Pauline Suharno, director of Elok Tour in Indonesia and president of the Indonesian Travel Agents Association, shared: “With Saudi Arabia government’s initiatives to attract leisure travellers, it gives our tour operators more opportunities to sell Umrah packages to Indonesian pilgrims. So far, local agents are selling Umrah packages to Turkey and Europe.”

Krabi returns, and is more beautiful than ever

0
Railay's limestone cliffs are icnonic

Brought to you by the Tourism Authority of Thailand

Railay boasts a picturesque shoreline

The tropical paradise of Krabi is once again open to the world. Nestled on the eastern shores of the Gulf of Thailand, it is easily accessible from Phuket in under an hour by boat.

With the launch of the Phuket Sandbox 7+7 Extension on August 16, 2021, Krabi’s popular hotspots of Ko Phi Phi, Ko Ngai and Railay are now welcoming fully vaccinated foreign tourists who can visit without the need to quarantine. The extension programme is designed to allow visiting holidaymakers to take in more destinations on their trip to Thailand, and reduces the mandatory stay in Phuket from 14 to 7 days after which they can then explore the natural wonders of beautiful Krabi, Phang-Nga (Khao Lak and Ko Yao), or Surat Thani (Samui, Ko Pha-ngan, and Ko Tao).

Maya Bay, popularised by the 1999 movie, The Beach, is a top draw in Ko Phi Phi

The designated locations open to visitors in Krabi – the world-famous island of Ko Phi Phi; the less-discovered yet no less enchanting island of Ko Ngai; and the ever popular Railay – make for an amazing and addictive tropical holiday to cherish.

The silky soft sandy beaches, enchanting tropical landscapes and glistening sea vistas of Krabi are more pristine and breathtaking than ever. All necessary health and safety measures are in place, giving visitors peace of mind to indulge in blissful days spent sunbathing, snorkelling, rock-climbing, and savouring delicious cuisine prepared with the freshest seafood and tropical produce.

Railay’s limestone cliffs are iconic and draw climbers from around the world

Despite her popularity, Railay boasts a tranquil atmosphere, as she is accessible only by boat. This small peninsula is cut off from the mainland by high limestone cliffs, the same cliffs that draw rock-climbers from abroad to scale their impressive heights.

Stretching out below the cliffs are soft sands and a horizon that shimmers in the distance, along with the rhythm of the sea gently stroking the shore.

Ko Phi Phi welcomes one and all with a laidback and enchanting vibe, with long beaches to stroll along, creating the perfect escape from the modern day hustle and bustle.

Long beaches, crystal-clear waters and jungle-clad hills come together to create a memorable vacation on Ko Ngai

Ko Ngai boasts her own set of charms, thanks to her long beaches, idyllic setting and jungle-clad hills. Few would disagree that days spent on Ko Ngai are simply sublime.

The months of November to February make the best season to visit Thailand’s Andaman Coast destinations, when the temperature is warm, the skies are clear and there’s little rain.

To begin your journey to Thailand, visit www.tatnews.org/.

amazingthailand

Marriott, Rakuten form strategic alliance to benefit Japanese travellers

0

Marriott International and Rakuten Group, Inc. has established an industry-first strategic collaboration to elevate the experience of Japanese travellers.

The agreement will leverage the strength of Rakuten’s digital expertise and capitalise on the current growth of Japan’s digital economy, alongside the global scale and the rapid growth of the Marriott Bonvoy footprint.

Rakuten members can enjoy perks and experiences offered by Marriott Bonvoy when they travel domestically or internationally; Moxy Osaka Honmachi pictured

The collaboration will allow Marriott Bonvoy to connect directly with millions of Rakuten members to offer them access to Marriott Bonvoy’s 30 international hotel brands, and market directly to Rakuten’s customer base with content and promotions that are customised for the Japanese consumer.

Kazunori Takeda, group executive vice president and president of commerce company, Rakuten Group, said: “Rakuten customers have come to expect the highest standards of service and convenience, and Marriott is an ideal partner. This groundbreaking alliance will add incredible value for our members, enabling them to tap into the advantages of a global travel programme.”

Rajeev Menon, president, Asia Pacific excluding Greater China, Marriott International, said the move “underscores our optimism for travel recovery”.

“With a significant number of Japan’s population a Rakuten member, we anticipate this collaboration will allow us to strategically capture a greater share of a strong Japanese travel market and connect these travellers to our expansive portfolio of global brands. We’re delighted to be working with Rakuten to advance the recovery of travel,” he added.

Eligible Rakuten members can enroll in Marriott Bonvoy from late-November 2021 and begin to enjoy a host of benefits including a seamless and integrated digital travel experience using just their Rakuten member information; exclusive access to member rates, points and perks on the Marriott Bonvoy programme; and VIP experiences such as private concerts and family focused events.