TTG Asia
Asia/Singapore Sunday, 4th January 2026
Page 629

First SIA planes take off with blended SAF

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On July 7, 2022, the Civil Aviation Authority of Singapore (CAAS), Singapore Airlines (SIA), and Temasek’s investment platform GenZero delivered blended Sustainable Aviation Fuel (SAF) to Changi Airport via the airport’s fuel hydrant system.

This is the first time blended SAF is uplifted onto SIA and Scoot departing flights at Changi Airport. Under this pilot, 1,000 tonnes of neat SAF will be supplied by Neste and blended with refined jet fuel at ExxonMobil’s facilities in Singapore. This is expected to cut carbon dioxide emissions by 2,500 tonnes.

Sustainable Aviation Fuel was uplifted onto SIA and Scoot departing flights at Changi Airport for the first time on July 7, 2022

Han Kok Juan, director-general, CAAS, said: “This first successful uplift of blended SAF is an important milestone in Singapore’s journey towards sustainable aviation. It shows that the Singapore Changi Airport is SAF-ready. It also provides useful operational learning points on the adoption of SAF which the CAAS is studying as part of our work on a Sustainable Air Hub Blueprint. We target to publish the Blueprint early next year.”

Announced in November 2021, the Singapore pilot aims to advance the use of SAF in Singapore. It is a follow-up to a study conducted by the Singapore Government and industry players on the operational and commercial viability of using SAF at Changi Airport.

Singapore Airlines’ senior vice president corporate planning, Lee Wen Fen, added that the move “demonstrates our commitment to achieve net-zero carbon emissions by 2050”.

Incorporating the blending of neat SAF in local facilities, certification of blended SAF, and delivery to Changi Airport to operationally validate SAF integration options in Singapore, the project will also provide insights on end-to-end cost components, potential pricing structures for cost recovery and support future policy considerations for SAF deployment.

In June this year, CAAS, SIA and Temasek also announced the sale of 1,000 SAF credits from July as part of this pilot. This provides customers, as well as freight forwarders, an avenue to reduce their carbon footprint, stimulate demand for SAF, support the development of the nascent SAF industry, and advance the adoption of SAF for aviation sustainability.

From 4Q2022, SIA customers will be able to purchase a mix of SAF credits and carbon offsets, as part of the SIA Group Voluntary Carbon Offset Programme. SIA will also partner Climate Impact X (CIX), a global exchange for quality carbon credits, to introduce a bundled portfolio consisting of SAF credits and carbon credits. The product will be designed to meet corporate demand for SAF while balancing affordability.

In the next phase of the pilot, Neste will start SAF production in Singapore in 1Q2023 with one million tonnes of production capacity per annum.

Boost direct bookings to your hotel website

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Personalisation can help to optimise direct bookings, converting more “lookers” into “bookers”
Personalisation can help to optimise direct bookings, converting more “lookers” into “bookers”

Brought to you by Cendyn

Today’s traveller is highly attuned to contextual information that is relevant to their given situation, preferences, and mindset. Every day, they interact with platforms, such as Netflix and Spotify, that tailor their offerings to individual tastes.

These travellers are also exposed to OTAs and other travel intermediaries that leverage personalisation greatly to craft a more relevant and customised experience for them.

To compete in this environment, your hotel must step up its own personalisation game.

Otherwise, your direct booking strategy will not live up to its full potential.

You will spend handsomely on brand marketing and PPC (Pay-Per-Click) campaigns to get potential customers to your website – and then promptly lose them when the experience falls short of their expectations.

To optimise your hotel’s direct bookings, focus first on your hotel’s website to convert more “lookers” into “bookers” – and capture as much of that direct demand as possible.

As the world’s leading hotel CRM (customer relationship management) technology provider, Cendyn is on a mission to make CRM technology more accessible and easier to use for hoteliers and their customers.

The Cendyn Hospitality Cloud – a vertically integrated, cloud-based platform – offers hotels the tools to take control of their direct-booking channel, enhance brand loyalty, and drive profitability.

At a time when hoteliers are being forced to do more with less, a strategic technology partner which can provide them with the scale, reach, and stability to drive efficiencies and performance can be a valuable resource.

Download Cendyn’s latest guide for website personalisation tactics to drive direct bookings.

TTG Asia breaks for Hari Raya Haji

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TTG Asia is taking a break on Monday, July 11, for the Hari Raya Haji public holiday.

The online news bulletin will resume on Tuesday, July 12.

From all of us at TTG Asia Media, Selamat Hari Raya Haji to our Muslim friends!

Resorts World Cruises adds Kuala Lumpur homeport

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Resorts World Cruises will offer a Kuala Lumpur homeport for its 3,352-pax Genting Dream from July 18, enabling guests to soon embark at either Singapore or the Malaysian capital’s Port Klang.

With the dual homeport options, the new cruise line will offer two-night cruises from Kuala Lumpur to Singapore every Thursday and Saturday, and three-night cruises from Kuala Lumpur to Penang and Singapore every Monday.

The Kuala Lumpur homeport will allow Genting Dream’s guests to embark at either Singapore or Port Klang

Departure days from Singapore will remain the same on Wednesday, Friday and Sunday. From July 22, Genting Dream‘s Friday sailings will reintroduce two-night High Seas Weekend Getaway cruises.

Resorts World Cruises said the dual homeport will allow it to better meet the strong demand for round-trip cruises emerging from the 10-million-strong Peninsular Malaysia market.

Furthermore, with Kuala Lumpur International Airport also located nearby, Resorts World Cruises can tap the fly-cruise international market.

One-way cruises that will serve as an alternative to air and land travel for travellers between Singapore and Kuala Lumpur, including to Penang, are on the cards. With this product, travel agents will have a wider portfolio to offer for their popular Malaysia and Singapore holiday programmes.

Michael Goh, president of Resorts World Cruises, said in a press statement that Genting Dream‘s OIC/SMIIC Standard Halal certification – the first cruise ship in the world to attain this – will put it in good stead to serve “a significant segment of Malaysian and international travellers across the region”.

Radisson Hotel Group to add fifth property in Vietnam

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Radisson Hotel Group will open Radisson Resort Mui Ne in 3Q2023, taking its Vietnam property count to five.

Featuring 128 rooms and suites, the hotel will comprise an outdoor pool, fitness centre, spa, kid’s club, all-day dining restaurant, café, bar and meeting rooms.

Radisson Resort Mui Ne will open in 3Q2023

It will sit on Suoi Nuoc Beach, a short drive from Ho Chi Minh City and Vietnam’s main international airport.

David Nguyen, managing director, Indochina and strategic partnerships, SE Asia & Pacific, Radisson Hotel Group, said in a statement that the new hotel will “cater to every type of traveller, from couples seeking a romantic retreat to fun-filled family vacations, seafront events and more”.

Nguyen Mai Ngoc, chairwoman, Truong Hai Services and Tourism, expects Radisson Resort Mui Ne “to command a strong mix of domestic and international guests, including leisure and corporate travellers, enabled by Radisson’s strong global network”.

With a new highway connecting to Phan Thiet scheduled to open by the end of 2022, Radisson Resort Mui Ne will soon become even more accessible.

DidaTravel expands agreement with Centara

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DidaTravel has announced a partnership expansion with Centara Hotels & Resorts (Centara), offering special rates to the former’s B2B buyers for 48 of Centara’s global properties.

DidaTravel’s B2B buyers around the world will continue to gain access to real-time inventory from all of Centara’s brands – 39 properties in Thailand and the other nine in Oman, Qatar, the United Arab Emirates, the Maldives, Sri Lanka, and Vietnam.

The partnership expansion allows DidaTravel’s B2B buyers to enjoy special rates for Centara’s properties globally

The agreement includes closer cooperation on marketing campaigns to help Centara reach more offline travel sellers in China. Not only will Centara benefit from DidaTravel’s business intelligence (BI) reports on ideal sales channels and accurate pricing suggestions, the hotel chain will also significantly expand its global B2B reach by accessing 23,000 B2B buyers, including travel agencies, tour operators, airlines and TMCs.

Rikin Wu, DidaTravel founder & CEO, shared: “Through these special discount rates we will now be able to deliver Centara Hotels & Resorts even more incremental bookings from the international travellers that are now starting to venture abroad again. A big part of the value we add at DidaTravel though also comes in the form of data and insights based on our BI services and we’re really excited that Centara Hotels & Resorts will be using these too.”

Tabatha Ramsay, executive vice president – corporate commercial of Centara Hotels & Resorts, said the company’s partnership with DidaTravel since 2019 has been beneficial.

“(We) recognise its significant ability to put heads on beds in Thailand (and other destinations) that might not otherwise have come,” Ramsay added.

This deal forms part of DidaTravel’s recently announced plan to increase the number of directly contracted hotels by the end of 2022 to reach 74,000, with over 30 hotel chains already in pipeline.

Rebuilding coral reefs with multiple hands

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Meliá Bali is taking steps to restore the coral reefs through a collaboration with Nusa Dua Reef Foundation, ensuring that visitors can enjoy the sea for years to come.

Protecting the environment is an essential pillar of Meliá Hotels International, and staff are actively undergoing training on how to establish and protect coral, learning how coral is grown, and have begun planting coral on a nearby reef, just ten minutes from the property.

Meliá Hotels International invites guests to show their support by purchasing coral through the resort for their reef project

Guests have been invited to show their support by purchasing coral through the resort, which will be used by Meliá Bali on their reef project. For each coral purchase, guests will receive a certificate acknowledging their contribution, and if requested, coral plantation activities for 10 or more participants can also be arranged.

According to the Nusa Dua Reef Foundation, in 2016 more than half of the coral reefs of Nusa Dua suffered from coral bleaching and become susceptible to a risk of death. So far, 62 artificial reef sculptures and 117 artificial reef structures at six locations underwater off Nusa Dua and Tanjung Benoa beaches have been placed.

W Kuala Lumpur gets new GM

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Marriott International has appointed Volker Burth as general manager of W Kuala Lumpur, replacing Christian Metzner who has moved to W Singapore – Sentosa Cove.

Burth has 17 years of experience in the hospitality industry under his belt, beginning his hospitality career with InterContinental Hotels Group completing assignments in Germany and the UK.

He then joined the Sheraton Jeddah Hotel in Saudi Arabia as director of F&B in 2012 and subsequently moved to the flagship properties at Sheraton Grand Sydney Hyde Park in Australia and W Bangkok in Thailand.

Greater Bay Airlines announces new CEO

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Stanley Hui Hon Chung will assume the role of CEO at Greater Bay Airlines, replacing Algernon Yau.

A current member of the board, Hui’s career spans over 45 years. He has held a range of management positions in Cathay Pacific’s Hong Kong headquarters and overseas offices, as well as in AHK Air Hong Kong, Hong Kong Dragon Airlines, and Hong Kong Airport Authority.

Hong Kong lifts flight ban, adds third-day PCR test for travellers

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