TTG Asia
Asia/Singapore Thursday, 30th April 2026
Page 6

Indonesia allows higher airfares as fuel costs rise

0

Indonesia’s government has allowed airlines to raise domestic ticket prices by nine to 13 per cent, and increased the fuel surcharge ceiling, as global fuel costs continue to climb.

At the same time, the government is introducing fiscal measures to keep fares within a manageable range.

Indonesia adjusts aviation policies to support airlines amid rising fuel costs and economic pressures; Soekarno-Hatta International Airport, pictured

Speaking at a recent press conference in Jakarta, Airlangga Hartarto, coordinating minister for economic affairs, said that the government was preparing mitigation measures to ensure airfares remain affordable for travellers.

“The government has also allocated 1.3 trillion rupiah (US$76.4 million) in monthly subsidies for the exemptions. The programme will run for two months, bringing the total allocation to 2.6 trillion rupiah,” he said.

In addition, the government has set the fuel surcharge ceiling at 38 per cent for all types of aircraft, including both jet and propeller planes. Previously, the fuel surcharge cap was set at 10 per cent for jet aircraft and 25 per cent for propeller aircraft.

Airlangga added that the additional support includes the removal of import duties on aircraft spare parts, aimed at reducing maintenance costs and helping airlines sustain operations across domestic routes.

“This way, we can minimise the impact on our airline industry while keeping fares within reach for travellers, so people should still be able to afford the tickets,” he said.

Responding to the measures, Denon Prawiraatmadja, chairman of the Indonesia National Air Carriers Association, said the policy came at a time when the airline industry needed support.

“We hope this policy can be immediately implemented in the field so that it can help airline operations in maintaining flight safety and comfort, as well as supporting air transport connectivity,” said Denon in a statement.

Travel agents, however, are more cautious in their perspective. Pauline Suharno, chairman of the Association of Indonesian Travel Agents, noted that even a modest rise could quickly affect demand, particularly as consumer spending has not yet fully recovered.

The effects are already beginning to surface, particularly among operators in secondary cities. “They are likely to face the greatest pressure, especially those outside the Java-Bali island,” Pauline added.

Budijanto Ardiansjah, secretary general of the Association of the Indonesian Tours and Travel Agencies, projected that demand and sales could fall by as much as 40 per cent over the next two months.

“This is a very challenging situation, as domestic conditions are slowing economically. Combined with global uncertainty, people are now choosing to hold back and prioritise essential spending such as food and education,” he said.

Both Pauline and Budijanto hope that conditions will improve within the next couple of months, particularly if geopolitical tensions ease and fuel prices stabilise.

Tourism businesses see health and safety advantages in pursuit of halal certification

0

Halal tourism certification could give hospitality businesses an added health and safety advantage, opined speakers at MITE 2026’s dialogue session, Muslim Tourism Opportunities Salon – Insights into New Opportunities in Muslim Tourism: Exploring New Cultural and Tourism Channels for Macao last week.

Panellist, Sharifa Leung, who is general manager of GBA Halal Certification Centre, stated that halal certification is beneficial for everyone, as it offers “an additional layer of safety” since assessment considers products that are of “high quality, from farm to fork and farm to table”.

Halal certification is seen as strengthening health, safety and service standards as Macao steps up efforts to attract Muslim travellers

“The process is comparable to HACCP (Hazard Analysis and Critical Control Point),” stated Leung, adding that businesses pursuing halal certification also uphold “verification and traceability”.

Panel moderator Jacky So, former president of the Greater Bay Area (Macao) Halal Industry Chamber of Commerce, echoed Leung’s view that certified halal food “denotes a healthy product”.

He believes that Macao and Hong Kong could work together to achieve synergy in Muslim tourism development, and that Macao’s private-public partnership is an effective way to improve Macao’s welcome to Muslim visitors.

The panel also discussed challenges in halal tourism development.

Speaker Willie Tay, general manager of Regency Art Hotel in Macao, said staff education was “the most difficult” part of his property’s halal certification process.

“Our new halal restaurant was certified in 2024 after a long research process. The hardest part of the journey was to train our staff to understand, respect, and execute the work needed to cater to different religions,” said Tay.

“You have to be committed to study and understand the culture, needs, and tradition. The more you understand, the better you can deliver the service,” Tay concluded.

Mark Yip, director of Hong Kong-based In-Mart, which retails Indonesian food supply, agreed that the “lack of understanding or knowledge about halal food remains a challenge” in Hong Kong.

“We want to inform people in Hong Kong that halal certified food is not just for Muslims,” said Yip.

In Macao, Muslim-friendly tourism development has attracted keen attention. The Macao Tourism Industry Development Master Plan explicitly stresses the importance of Muslim tourism, and the government has adopted a multi-pronged approach for this segment, with attention paid to marketing, promotion, and certification.

Jennifer Si Tou, deputy director of Macao Government Tourism Office, said such efforts ensure that both infrastructure and frontline services are well prepared to meet the needs of Muslim visitors.

Macao has been included for the first time in the Global Muslim Travel Index 2025 (GMTI) ranking, published by CrescentRating and Mastercard. This recognises Macao’s ongoing efforts to cater to Muslim travellers.

The GMTI 2025 ranks Macao fifth globally in the Muslim women-friendly travel destination category, 16th in the overall ranking as a Muslim-friendly destination, and as one of the top Muslim-friendly accessible destinations – all among non-Organisation of Islamic Cooperation destinations.

Jumeirah Burj Al Arab to undergo restoration programme

0

Jumeirah has outlined plans for a phased restoration of the Jumeirah Burj Al Arab, aimed at preserving the building’s interiors and long-term condition after more than 25 years of operation.

The programme will run for around 18 months and will focus on maintaining the property’s architectural features while updating interior elements. The work will be led by interior architect Tristan Auer, whose approach centres on restoration that retains original design intent while introducing contemporary adjustments.

Jumeirah will carry out phased interior restoration of landmark property over 18 months

Opened in 1999, the hotel has become a defining feature of Dubai’s skyline, known for its sail-shaped structure and role in shaping the city’s luxury hospitality sector. It has 198 suites and interiors that incorporate materials such as marble, gold leaf and crystal.

Auer founded his design studio in Paris in 2002 and has worked on a range of hospitality and heritage projects, including Hôtel de Crillon in Paris and the redevelopment of Les Bains Douches. His work focuses on balancing preservation with modern use.

The restoration will focus on interior spaces, with attention to craftsmanship and detail, while maintaining the building’s existing structure and identity. The project follows a selection process to appoint a design lead with experience in heritage-focused work.

“Jumeirah Burj Al Arab is far more than an architectural landmark; it is a symbol of ambition, craftsmanship and enduring excellence. This restoration programme marks a new chapter in the story of Jumeirah Burj Al Arab, one that will carefully preserve the heritage of what is currently the sole property in our Jumeirah limited-edition collection of iconic landmark addresses defined by design distinction and prestige,” said Thomas B Meier, CEO of Jumeirah.

Trafalgar enters river cruise market with Rhine and Danube sailings

0

Trafalgar has launched its river cruise programme with inaugural sailings on the Rhine and Danube, extending its guided travel operations beyond land-based itineraries.

The first sailing took place aboard Trafalgar Verity in Amsterdam from April 10 to 12, hosting more than 100 trade partners, media and company representatives. The programme included a naming ceremony and a series of onshore and onboard activities reflecting the brand’s approach to guided travel.

Trafalgar’s Damien O’Connor, Alexander van Der Graaf, TTC Tour Brands’s Melissa DaSilva, and Trafalgar Verity’s godmother Cassie Estrella-Roca

A second vessel, Trafalgar Reverie, began its first sailing on the Danube on April 11. The departure, which was fully booked, follows a route from Passau to Budapest, with stops including Vienna and Bratislava.

Both ships accommodate 128 guests and operate itineraries designed around smaller group experiences. Trafalgar Verity sails between Basel and Amsterdam on a 10-day route, while Trafalgar Reverie operates on the Danube through Central Europe.

The itineraries include visits to cultural and heritage sites, as well as hosted dining experiences and activities linked to local communities. Onboard programmes combine destination briefings, wellness activities and shared spaces.

The launch marks the start of a wider river cruise strategy. A third ship, Trafalgar Harmonie, is scheduled to enter service on the Seine in 2027, with further expansion planned by 2030.

“Introducing river cruising is a dream in the making for Trafalgar, shaped by the trust our travel advisor partners have placed in us over the years and their support every step of the way,” said Melissa DaSilva, deputy CEO and chief sales officer, TTC Tour Brands.

Nicole Mazza, chief marketing officer, Travelsavers, added: “From the personalised service to the intimate, thoughtfully designed spaces, it feels both elevated and incredibly welcoming. What stands out most is how seamlessly they’ve brought their signature connection to destination onto the river – this is something advisors can feel confident recommending to their clients.”

TripWorks flags risks from AI-built booking platforms amid reliability concerns

0

TripWorks has warned of rising risks from AI-generated booking platforms, as new research points to accuracy issues and operational weaknesses across the travel tech sector.

The warning reflects wider industry debate over the role of generative AI in travel distribution, particularly as new entrants bring products to market more quickly but with varying levels of operational maturity.

Fessler: generative AI can build a beautiful demo, but it can’t build operational maturity

The company said generative AI is driving a wave of “copycat” systems that replicate established booking interfaces but lack the infrastructure needed to handle real-world travel complexity. These platforms may perform well in demonstrations but can struggle with disruptions such as weather events, cancellations and itinerary changes.

TripWorks cited recent studies indicating widespread adoption of AI in travel planning, alongside ongoing concerns about reliability. It noted that while many travellers use AI tools, a large share still verify results through original sources.

The company also pointed to reported cases of AI-related errors, including incorrect routing and system failures, as signs of broader risks as the technology is deployed at scale.

TripWorks CEO Aaron Fessler stated booking systems should be treated as operational infrastructure rather than front-end tools, and called on travel businesses to assess platforms based on proven performance, reliability under peak demand, and transparency in how systems are built and tested.

He said: “AI is a powerful accelerator, but it’s not a substitute for engineering, testing, or operational experience.”

Aviation roundup: Philippine Airlines, Drukair and more

0
Philippine Airlines

Philippine Airlines launches Pacific routes, resumes Riyadh service
Philippine Airlines (PAL) has introduced new services to Palau and Saipan while also resuming flights between Manila and Riyadh, expanding its network across the Pacific and Middle East.

PAL has launched a new Manila-Palau (Koror) route, operating twice weekly, and resumed its Manila-Saipan service with the same frequency, restoring connectivity to the Northern Mariana Islands. Both routes are operated using Airbus A321ceo aircraft and strengthen Manila’s role as a gateway to the Pacific.

Separately, the airline resumed Manila-Riyadh flights from April 10, 2026. Selected services will operate via a technical stop in Bangkok for refuelling as a temporary measure, with no change required for passengers on board.

Drukair will operate three weekly services between Singapore and Paro

Drukair raises Singapore-Paro frequency to three weekly flights
Drukair will increase its Singapore-Paro service from two to three weekly flights from May 16, 2026, adding capacity on the route.

The airline will operate three weekly services between Singapore and Paro, up from the previous two. The expanded schedule is expected to improve connectivity for longhaul travellers, particularly from Australia and North America, via Singapore.

Scoot

Scoot adds Belitung and Pontianak routes, expands regional frequencies
Scoot will launch new routes to Belitung and Pontianak in Indonesia in May and June 2026, using Embraer E190-E2 aircraft. Belitung will be served twice weekly, while Pontianak will operate three times weekly. With these additions, the airline’s network will expand to 85 destinations across 18 countries and territories.

The carrier will also increase frequencies across its network. From April 2026, Phuket will rise from 17 to 21 weekly flights, Sibu from three to four, Okinawa from three to four, and Changsha from four to five. From June 2026, Bali and Jakarta will increase from 28 to 35 weekly flights, Labuan Bajo from two to three, Lombok from four to 10, and Manado from six weekly services to daily. Vienna will increase from three to four weekly flights from the same month.

Air Astana now flies direct between Almaty and Shanghai

Air Astana introduces Almaty-Shanghai route
Air Astana has commenced a new direct service between Almaty and Shanghai, operating three times weekly. The route adds to its existing China network, which includes Beijing, Guangzhou, Sanya, Urumqi and Yining.

With Shanghai added, the airline now operates up to 32 weekly services between Kazakhstan and six Chinese cities, strengthening connectivity for point-to-point and transit traffic across Central Asia, the Caucasus, Europe and Asia.

JW Marriott Bengaluru Prestige Golfshire Resort & Spa welcomes new director of rooms

0

Bindiya Yadav has been appointed director of rooms at JW Marriott Bengaluru Prestige Golfshire Resort & Spa.

She was most recently executive housekeeper at Fairmont Palace, Udaipur, where she oversaw housekeeping operations and service delivery.

In her new role, she will lead the rooms division, including housekeeping, front office and guest services.

Dao by Dorsett AMTD Singapore appoints GM

0

Nelson Quek has been named general manager of Dao by Dorsett AMTD Singapore.

He was most recently executive assistant manager, sales and marketing at Carlton Hotel Singapore, where he focused on revenue growth and market positioning.

In his new role, he will oversee operations and strategy, with a focus on guest experience and commercial performance.

New hotels: Fukuoka Prince Hotel Momochihama, Fairmont Hanoi and more

0
Fukuoka Prince Hotel Momochihama

Fukuoka Prince Hotel Momochihama, Japan
Fukuoka Prince Hotel Momochihama is a new beachfront hotel in the Momochihama district, marking the brand’s first property in Fukuoka City. Around 20 minutes by car from Fukuoka Airport, the 20-storey hotel has 229 rooms, all with views over Hakata Bay, averaging 32m² and accommodating up to three guests. Upper floors feature Club rooms and suites with access to a top-floor lounge and terrace.

Facilities include the all-day dining venue which serves French-influenced dishes using Kyushu produce, and a café with outdoor seating.

The hotel sits close to Fukuoka Tower, Mizuho PayPay Dome and the Fukuoka City Museum, offering a coastal base with access to the city’s main attractions.

Fairmont Hanoi

Fairmont Hanoi, Vietnam
Fairmont Hanoi has opened in the city’s Old Quarter, marking the brand’s first property in Vietnam. The hotel offers 241 rooms, including 38 Fairmont Gold rooms and 12 suites, with views over the historic district or skyline.

Facilities include eight dining venues, ranging from Vietnamese, Japanese and Italian restaurants to a café, lounge and pool bar. The wellness spa comprises hydrotherapy, thermal areas and a fitness studio. Event space exceeds 4,000m², including a 1,115m² column-free ballroom.

Located in central Hanoi, the hotel provides access to key sites such as Hoan Kiem Lake and the Old Quarter’s streets. Noi Bai International Airport is around 45 minutes by car.

Sugata Hotel Osaka Shinsaibashi, Series by Marriot

Sugata Hotel Osaka Shinsaibashi, Series by Marriot, Japan
Sugata Hotel Osaka Shinsaibashi, Series by Marriott, is nestled in Osaka’s Shinsaibashi district. The hotel boasts 256 rooms, featuring facilities such as Ampere Coffee & Kitchen, offering breakfast and all-day dining with a mix of local and international dishes, alongside shared spaces designed for informal use and social interaction.

The hotel is within walking distance of Shinsaibashi-suji Shopping Street, Dotonbori and Amerikamura, with Kuromon Ichiba Market and Namba nearby. Shinsaibashi Station is 300 metres away. Osaka Itami Airport is around 15km away and Kansai International Airport about 48km.

Country Inn, Rishikesh

Country Inn, Rishikesh, India
Country Inn, Rishikesh is set in Tapovan, within easy reach of Lakshman Jhula and Parmarth Niketan Ashram, placing guests close to the city’s main spiritual sites. The property has 28 rooms, including suites with views of the Ganges, offering a straightforward base for both leisure and pilgrimage travel.

Facilities include a casual dining restaurant and a small event space overlooking the river, suited for private gatherings. Its location allows access to yoga centres, ashrams and rafting points along the Ganges. The hotel is about 20 km from Jolly Grant Airport in Dehradun, the nearest air link, and is well connected by road to Haridwar and Dehradun.

Hong Kong visitor arrivals rise in first quarter of 2026

0

Hong Kong recorded 4.35 million visitors in March 2026, a 14 per cent increase compared with the same period last year, according to the Hong Kong Tourism Board.

Visitors from China accounted for the majority of arrivals, while international visitors made up 27 per cent of the total. The share of international arrivals increased, supported by a series of art and cultural events, including Art Basel Hong Kong, Art Central and ComplexCon Hong Kong.

Hong Kong reports growth in visitor arrivals across both China and international markets in early 2026

For the first quarter from January to March, total visitor arrivals reached 14.31 million, up 17 per cent year on year. Visitors from China reached 11.08 million, reflecting a 20 per cent increase, supported by major events and promotional campaigns linked to the extended Lunar New Year period.

Visitor growth was also supported by increased air capacity and the return of international cruise liners. Longhaul arrivals rose by 19 per cent year on year to around 990,000 during the quarter.

Shorthaul markets recorded more moderate growth, with arrivals increasing by six per cent in March and two per cent across the quarter. New markets saw higher growth rates, with a 16 per cent increase in March and 25 per cent for the first three months of the year.

The Hong Kong Tourism Board noted that developments in the Middle East may introduce some volatility in the tourism market in the coming months and said it will monitor the situation and adjust its promotional efforts accordingly.