TTG Asia
Asia/Singapore Friday, 2nd January 2026
Page 541

GSTC, Sustainable Hospitality Alliance team up to boost sustainability

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The Global Sustainable Tourism Council (GSTC) and Sustainable Hospitality Alliance (SHA) have a new co-operation agreement to consolidate best practices in sustainable hospitality and tourism.

This new partnership will bring together SHA’s hospitality industry reach and measurement expertise, with GSTC’s experience in sustainability standards and assurance, to enhance the industry’s understanding of sustainability criteria and the need to capture robust sustainability data.

The agreement will see GSTC and the Sustainable Hospitality Alliance working together to consolidate best practices in sustainable hospitality and tourism

Over recent years, greenwashing has become a widespread issue globally and across every industry, with companies using sustainability language to present a positive image but without evidence of any real impact. What’s more, within the hospitality industry, the current vast number of ways in which companies are required to report ESG data for different stakeholders and countries, is not only inefficient but can also lead to difficulties in benchmarking companies and therefore establishing best practice.

For the hospitality industry to have lasting positive change and continue momentum towards Net Positive Hospitality, it is vital to have solid standards and effective tools to verify legitimate claims of sustainable business in the hospitality sector. This collaboration will combine the GSTC Criteria, accreditation programme and training opportunities with SHA’s industry leadership and bank of pioneering tools and initiatives.

GSTC’s CEO, Randy Durband, shared how the organisation supports the development of universal measurement tools for sustainability to facilitate businesses assessing, benchmarking, and improving performance within the GSTC Criteria, and that “the Sustainable Hospitality Alliance’s work on sustainable measurement in hospitality is critical to that effort”.

Glenn Mandziuk, CEO, SHA said: “Now is the time to unite our expertise, embedding sustainability criteria across the industry and ensuring every hotel has the tools and guidance needed to become a more regenerative business, that gives back more than it takes.”

25 years of Chinese outbound tourism

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2022 marked the 25th anniversary of the start of Chinese outbound tourism, a date which for obvious reasons was not granted much attention. With China about to open its borders again in the coming months, a brief look back might give us some indication on how the future development may look like.

Legal border crossings from Mainland China started in 1983 with so-called ‘family visits’, first to Hong Kong and Macao, and after 1990 to Singapore, Malaysia and Thailand. A growing number of business delegations started to travel to the leading economic countries in the 1990s, with the costs paid often by the Western business partner. The author, who organised such trips during that decade to Germany, helped Siemens, for instance, to secure the contract for the first metro line in Shenzhen by bringing about 200 city government officials to the Eiffel Tower and the Octoberfest in Munich, all paid for by the German company. Shopping was not an issue due to lack of hard currency – the available pocket money was rather invested in the fee to watch other entertainment channels in hotels.

Leisure outbound tourism officially started in 1997 with the publication of the Temporary rules on outbound travel by Chinese citizens paid by themselves and with the signing of the first Approved Destination Status (ADS) agreements with Australia and New Zealand. The development gained speed in 2004 when a large number of countries implemented ADS agreements, offering visa for tourism purposes. The following years saw a chaotic and mostly unregulated development, which quickly swept away ADS rules such as the number of visitors per country in both directions should be on an equal level.

From 2008 the situation stabilised and the Chinese government changed its policy from trying, in vain, to limit the number of outbound trips to supporting and regulating the market development. The gates were pushed open by the growing demand of the citizens, not by a benevolent policy by the government, which however had learned from the fall of the Berlin Wall, which saw East Germans not asking for democracy but for freedom of travel. Outbound tourism also started to be considered as a “soft power tool” to positively influence the image of China abroad.

With more than 80 million trips in 2012, China overtook Germany and the US both in terms of border crossings and spending as the biggest outbound tourism source market in the world.

2013 can be considered as the start of the second wave. In this year, the new president Xi Jinping mentioned as first leader the positive role of Chinese outbound tourism in a major international speech at the Boao Forum for Asia Annual Conference, and a Chinese Tourism Law was published. On the host side, visa procedures started to be simplified, or even completely abolished, in many destinations. For the top 10 per cent of the Chinese society, international travel experience became a necessary sign of distinction together with a big apartment, a car and a fancy watch. By 2019, 170 million outbound trips started in Mainland China, with more than half of them going beyond Hong Kong SAR and Macau SAR. Many destinations, especially in Asia, relied to a big extent on Chinese visitors, with eleven million arrivals in Thailand and six million arrivals in Vietnam in 2019 for instance.

The pandemic abruptly ended the second wave in February 2020. While the first wave was characterised by being able to gain international travel experience, whatever the quality, the second wave saw developments such as the shift from ticking off sights and shopping at the main destinations in big package-tour groups towards more interest in experiences and activities, a distinct segmentation of the market, more self- and semi-organised trips, as well as a more sophisticated demand and behaviour.

The new wave will see the return of Chinese outbound travellers following that line, but with more experience, knowledge and special interest demands than ever before, combined with a greater focus on value for money. As in the 25 years before, neither the Chinese government nor the host destinations will be able to resist the wanderlust of the Chinese upper and upper-middle class, making it necessary to develop more sustainable forms of tourism for the Chinese market, which at the 30th anniversary will probably represent one fifth of the global market.

Disappointing: IATA chief slams differentiated arrival measures for travellers from China

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The growing number of countries establishing different arrival measures for travellers coming from China has drawn a passionate statement from IATA’s director general Willie Walsh, who described the move as “extremely disappointing”.

He said: “Several countries are introducing Covid-19 testing and other measures for travellers from China, even though the virus is already circulating widely within their borders. It is extremely disappointing to see this knee-jerk reinstatement of measures that have proven ineffective over the last three years.”

Walsh: governments must base their decisions on ‘science facts’ rather than ‘science politics’

He added that research has shown the ineffectiveness of “putting barriers in the way of travel” in preventing the spread of infections.

“At most, restrictions delayed that peak by a few days. If a new variant emerges in any part of the world, the same situation would be expected,” he said.

He urged governments to listen to the advice of experts, including the WHO which has advised against travel restrictions.

“We have the tools to manage Covid-19 without resorting to ineffective measures that cut off international connectivity, damage economies and destroy jobs. Governments must base their decisions on ‘science facts’ rather than ‘science politics’.”

India welcomes its first voco hotel

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IHG Hotels & Resorts has signed a management agreement with Satyadeo Hospitality to convert Corbett Aamod Spa & Resort into India’s first voco hotel. The new voco Jim Corbett is scheduled to be rebranded by July 2024.

The new voco hotel will be located in the popular leisure gateway in North India, Jim Corbett which attracts high footfall from tourists. It will feature an outdoor pool, gym, spa, restaurant, bar and event spaces. The area is well connected with major cities in North India, making the property an ideal venue for weddings and MICE events.

The first voco hotel will debut in India in July 2024; voco The Palm in Dubai pictured

Strategically located in close proximity to the railway station and the nearest airport in Pantnagar, voco Jim Corbett is situated along the Dhikuli gate, a short walk from the main market, with easy access to tourist spots.

Sudeep Jain, managing director, SouthWest Asia, IHG Hotels & Resorts, said: “We are excited for the opening of voco Jim Corbett in 2024 and are confident that the hotel will be much appreciated and enjoyed by our guests.

Pankaj Kashyap, managing director, Satyadeo Hospitality, added: “With easy access from major cities such as Delhi NCR, Dehradun, and Agra, there is a very high demand for quality hotels in the Jim Corbett area for leisure, as well as MICE. We are confident that once opened, voco Jim Corbett with its excellent location and exceptional proposition will be a great success.”

New hotels: Pan Pacific Serviced Suites Kuala Lumpur, St Regis Jakarta and more

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Pan Pacific Serviced Suites Kuala Lumpur

Pan Pacific Serviced Suites Kuala Lumpur, Malaysia
Pan Pacific Serviced Suites Kuala Lumpur is a 25-storey high-rise boasting 210 suites in Bukit Bintang. With a selection of one- and two-bedroom layouts, ranging from 47m² to 80m², the property offers a lounge, meeting spaces, recreation, F&B, spa, fitness centre and rooftop pool.

Nearby landmarks include Berjaya Times Square, Jalan Alor food street, Wall Art Changkat Bukit Bintang, Bintang Walk, Pavilion Kuala Lumpur and The Starhill.

St Regis Jakarta

St Regis Jakarta, Indonesia
Within the Golden Triangle of Jakarta is the St Regis Jakarta, which features 282 rooms, including 28 suites, and the signature butler service.

A key highlight is the kinetic chandelier titled “Sound of Light” in the lobby, which is synchronized with music by Indonesian composer Andi Rianto. Onsite facilities include a pool, F&B, lounge, spa, fitness centre and ballrooms.

A 45-minute drive from Soekarno Hatta International Airport, the hotel is situated in the heart of the city’s Kuningan, Sudirman and Thamrin central business districts, which comprises foreign embassies, government and commercial spaces as well as upscale retail.

ibis Styles Ambassador Incheon Airport

ibis Styles Ambassador Incheon Airport, South Korea
Right in front of Incheon International Airport Terminal 2, the ibis Styles Ambassador Incheon Airport is easily accessible via a complimentary shuttle bus service.

The 360 guestrooms boast panoramic views of the airport, with each room featuring the Sweet Bed™ by ibis Styles that is designed for ultimate comfort and relaxation.

The hotel also offers an all-day dining restaurant, lobby bar, gym, and meeting venues.

Fairfield By Marriott Bali, South Kuta

Fairfield By Marriott Bali, South Kuta, Indonesia
Located in the South Kuta district is the new 71-room Fairfield by Marriott Bali, South Kuta.

With F&B options like a signature restaurant and an all-day dining restaurant, guests can also relax by the poolside and enjoy a selection of cocktails at Cabana Rooftop Pool & Bar.

Just 10 minutes from Ngurah Rai International Airport, popular tourist hotspots such as Kuta Art Center, Waterbom Park, Discovery Shopping Mall, and Kuta Shopping Arcade are easily accessible. The hotel is also within walking distance to Legian Street and Kuta Beach.

Belmont Hotel Mactan welcomes new GM

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Johnson del Valle has been appointed general manager of Belmont Hotel Mactan in Cebu.

Having worked for various hotels around the Philippines, he was most recently general manager of Feliz Hotel Boracay.

Malaysia readies to welcome Chinese travellers

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Malaysia is gearing up to welcome Chinese travellers into the country from January 8, 2023, despite calls to temporarily ban the entry of travellers from China, which is dealing with an explosion of Covid-19 cases after the abrupt lifting of restrictions.

News agency Bernama reported that the Ministry of Health of Malaysia was prepared to change the existing Covid-19 pandemic management healthcare policy at the country’s borders, including the tightening the standard operating procedure (SOP) for health checks.

Malaysian tourism players are looking forward to the return of Chinese tourists to the country; Kuala Lumpur International Airport pictured

Health minister Saliha Mustafa said the extension of Malaysia as a ‘Local Infection Area’ until June will also give the ministry the leeway to deal with the resurgence of Covid-19 cases in China, adding that preventive measures and preparations to face any potential rise in cases will be stepped up.

Regardless, tourism players look forward to the arrival of Chinese tourists once more.

Lambasting those who opposed the reopening of Malaysia’s borders to Chinese travellers, Malaysian Association of Tour and Travel Agents’ (MATTA) president KL Tan said: “Outright calls to shut our borders to Chinese travellers at this very early stage are irrational and irresponsible. Since the reopening of our borders in early 2022, our country has been making steady, positive progress towards recovery and any knee-jerk reaction to reintroduce restrictions without proper planning risks undoing all that we have achieved.

“MATTA has complete faith in the Ministry of Health of Malaysia in managing Chinese arrivals just as they have done with other travellers from all over the world. The government’s decision should balance the health and well-being of the people and Malaysia’s reputation as a safe destination as well as the economic ramifications of its policies in this matter. It must also benchmark with current global practices while considering its own capacity and limitations rather than bow to lobbyist groups.”

Solidarity Association For Travel & Tours Agency Malaysia’s (SAFTTA) president, Fathir Badri Alhadad, shared that the country needs to consider the importance of how China can help to rebuild its economy before imposing any bans, adding that Malaysia needs China investors in order to further develop its national economy.

Instead, SAFTTA recommends that the government implement pro-active measures such as compulsory Covid-19 pre-departure testing of up to 48 hours before, Covid-19 screening upon arrival into the country and, if necessary, make it compulsory for Chinese travellers to quarantine for at least three days before allowing them to continue with their activities.

Vietjet expands fleet in anticipation of festive season

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Vietjet has taken delivery of its new A321neo ACF as it readies for the year’s largest travel season in the region.

The aircraft landed at Noi Bai International Airport (Hanoi) on December 31, 2022 and will start operations early this year.

Vietjet welcomes its new A321neo ACF which will start operations early this year

With a capacity of 240 seats, the new A321neo ACF also includes improvements in fuel economy and emission reduction.

TAT sends Covid protection reminders to tourism community

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Yuthasak Supasorn, governor of the Tourism Authority of Thailand (TAT), is urging tourism businesses to guard against Covid-19 infections in preparation for the return of Chinese tourists.

According to the Bangkok Post, Yuthasak said staff on the frontline, such as hotel receptionists, drivers and tour guides, should get a booster shot.

Tourism Authority of Thailand advises tourism frontline staff to get a booster shot

Hotels, restaurants and tour operators are also reminded to strictly comply with Safety and Health Administration (SHA) standards, he said.

Government spokesman Anucha Burapachaisri said on Sunday that prime minister Prayut Chan-o-cha had instructed the Tourism and Sports Ministry and the Public Health Ministry to come up with measures to ensure the health and safety of the public as foreign arrivals swell this year.

While TAT had initially set its foreign arrivals target for 2023 at 20 million, China’s reopening announcement in December has led the bureau to raise its expectations to 25 million.

China will resume ordinary passports applications for tourism on January 8.

Anucha expects some 300,000 tourists from China to arrive in the first quarter of this year.

Anantara Desaru Coast Resort & Villas opens water bottling plant

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Anantara Desaru Coast Resort & Villas has unveiled its on-site water bottling plant as part of its commitment to sustainability.

The resort had started steering away from the use of plastic bottles since November last year.

Anantara Desaru Coast Resort & Villas now offers water in glass bottles in each guestroom

Its new water bottling plant was built in accordance with the specifications placed by the Ministry of Health and Eco Pure Waters Company in Thailand, the approved vendor for Anantara hotels, Resorts & Spas.

Other initiatives by the resort to reduce its carbon footprint and environmental impact include placing glass bottles in each room, offering 500ml water bottles in banquets and events, using rainwater to water plants, harvesting vegetables at the resort’s Herbs Garden, and organising monthly beach clean-ups to collect trash swept ashore from going back into the ocean.