TTG Asia
Asia/Singapore Thursday, 1st January 2026
Page 484

Assam to press on international tourist arrivals

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The north-eastern Indian state of Assam, which welcomed a record 10 million domestic tourists in the financial year 2022-2023, is now training its guns on international markets including the UK, Europe and South-east Asia.

The state welcomed about 20,000 international visitors in fiscal 2022-2023 – a slight improvement compared to the 18,000 international tourists it received in fiscal 2019-2020.

Bora: to create awareness about our tourism products and experiences in international markets

Speaking to TTG Asia, Kumar Padmapani Bora, secretary, tourism department & managing director, Assam Tourism Development Corporation, government of Assam, said: “We are looking to participate in key trade shows, like WTM London, to create awareness about our tourism products and experiences in international markets.”

He shared that the north-east of India has “geographical proximity as well as cultural similarities with South-east Asia”, and that previous participation in a travel event in Bangkok helped stakeholders understand how to attract tourists to Assam.

“One significant outcome of these meetings was that we need to promote our Buddhist sites – we are now (putting emphasis on) such destinations on our tourism map,” added Bora.

As part of India’s present G20 Presidency, Assam has hosted five meetings this year. Foreign delegates arriving in the state as part of the engagements participated in experiences like a cruise on the Brahmaputra River and a trip to Kaziranga National Park.

“The G2O meetings have helped us to showcase our diverse tourism experiences, hospitality and cuisine to foreign delegates, which we expect will help our promotional activities,” said Bora.

Apart from the destination’s natural beauty, rich flora and fauna, the tourism department of the state is looking to promote its tea gardens in both domestic and international markets. The government of Assam is supporting a scheme to provide capital infrastructure subsidies to the tea estates which are located in the existing tourism circuits.

Bora shared: “We have already selected 50 tea gardens across Assam that will receive a capital subsidy of 50 per cent of the total project with an upper ceiling of 20 million rupees (US$244,073).

He added that there will also be support for the renovation of iconic tea bungalows, aside from adding facilities like a pool, spa, restaurants or creating more rooms.

Macau courts European market through Portugal

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Macao Government Tourism Office (MGTO) has concluded its eight-day campaign in Lisbon, Portugal, an exercise that is the destination’s first overseas tourism promotional event after the pandemic.

In collaboration with Macao Trade and Investment Promotion Institute (IPIM), Cultural Affairs Bureau, and six integrated tourism and leisure enterprises, the Experience Macao Unlimited – Macao Promotion in Lisbon event featured 32 sessions of video mapping shows, a destination experience zone at Lisbon’s Square of Commerce, and destination seminars for Portuguese travel trade members.

Light Up Macao: Macao Tourism Video Mapping Show was staged 32 times across eight nights, with images projected upon the facades of major architecture at Lisbon’s Square of Commerce

The activations were paired with online-offline marketing campaign through multiple channels.

MGTO said the Experience Macao Unlimited – Macao Promotion in Lisbon event “capitalised on Lisbon as a gateway to promote Macau more widely to potential visitors in Europe, rebranding the destination in more visitor markets”.

InterContinental Chiang Mai Mae Ping puts local experiences at the centre

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With months to go before its opening at summer’s end, the new InterContinental Chiang Mai Mae Ping in Thailand is finalising a series of experiences that will connect its guests with Chiang Mai’s arts, culture, history and natural scenery.

Speaking to TTG Asia at a media preview in Singapore on April 25, general manager, Peter Pottinga, said the property would be more than just a hotel for travellers to Chiang Mai.

InterContinental Chiang Mai Mae Ping has built a range of guest experiences that present the best of the destination; Tha-Pae Gate, pictured

“Chiang Mai may not be the most well-known Thai destination, but it has so much to offer. At the same time, some of the best experiences may not be widely listed. And so, my team has curated a wide range of local experiences that will build wonderful and unique memories for travellers who visit,” said Pottinga.

His team is working with “reputable third parties” in designing these destination experiences, and priority is given to operators who possess a deep knowledge of Chiang Mai and can present authentic and quality experiences.

Experiences on offer for now include pottery workshops, sunrise balloon flights, treasure hunts on bikes, and visits to art museums and galleries.

“We intend to keep building our range of experiences. We are now looking to hire a full-time Cultural Host, whose job is to identify exciting and meaningful experiences in Chiang Mai and then build all that into programmes for our guests,” he revealed.

The hunt for this individual is now on, and the incumbent will be tasked with organising exhibitions at the hotel, curating art displays reflecting the best of the city, putting together events showcasing talented local musicians, and working with the local community to curate standout guest experiences.

Pottinga is also keen to engage topical experts, such as professors or students in the field of local history, architecture or art, to lead guests on tours. “These people will be able to provide a more colourful narration than your usual tour guide who (repeat findings) from a book,” he remarked.

InterContinental Chiang Mai Mae Ping is determined to support local people and businesses within the hotel as well, such as through a retail gallery that carries handicraft and products made by local social enterprises, and sourcing food items from local producers.

“As the hotel is designed to be a living museum that showcases local culture and heritage, our guests will also have much to see by just exploring our grounds,” he said, pointing to the 600-year-old temple, Wat Chang Kong, which is conserved on site as an example.

Melia rolls out Earth Day activities for guests

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Various Meliá Hotels International properties in South-east Asia will host Earth Day activities this Saturday to get guests involved in environmental initiatives.

Sol by Meliá Benoa Bali, Indonesia, for instance, will host a beach Cleaning Blitz with opportunities for guests to join in, along with sustainable craft activities for kids where they will paint bags. Adults can also make torches using waste cooking oil.

Meliá properties in South-east Asia will get guests involved in environmental initiatives for Earth Day this Saturday; Meliá Ho Tram, pictured

Over in Meliá Ho Tram, Vietnam, guests can take part in complimentary eco-themed activities, such as rock painting, paper craft using recycled materials and tree planting.

Meliá’s newest hotel in the region, Innside by Meliá Kuala Lumpur Cheras, will launch its poolside vegetable garden on Earth Day, planting lemongrass, pandan leaves, chili, mint and tomatoes. The garden will be watered by recycled rain water and eventual harvests will supply the kitchen.

Cebu Pacific elevates passenger experience at Manila airport

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Cebu Pacific (CEB) recently enhanced customer service at the Ninoy Aquino International Airport Terminal 3 (NAIA T3) with features that help to ease the travel experience.

Passengers who have completed online check-in can go straight to the boarding gates if not checking in their bags. Those who need to check in their bags may proceed to CEB’s self-bag tag kiosks, scan their boarding passes at a machine, print and attach the tags on their bags.

Cebu Pacific has introduced enhanced customer service features at Ninoy Aquino International Airport Terminal 3 (Photo: Nate Hovee)

Domestic passengers can then proceed to the online check-in bag drop counters while international passengers may check the counters assigned to them on the flight information monitors.

For passengers who did not check in online, they can use any of the check-in kiosks, print their bag tags and use the bag drop counters.

CEB will offer a repack area where all passengers can check if they are within their baggage allowance – the area allows passengers to conveniently repack or arrange their bags if necessary.

There will also be a 24/7 help desk at CEB’s ticket office to address passenger concerns with same-day flights.

In addition, Manila International Airport Authority has undertaken measures to further provide a seamless travel experience for passengers. These include the removal of the initial security check in all four NAIA terminals, reassignment of some domestic and international flights to other terminals, and implementation of several digitalisation projects.

Go on a travel adventure with Resplendent Ceylon

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Resplendent Ceylon, a collection of luxury resorts in Sri Lanka, invites guests to experience a summer of adventure at its three boutique resorts on the teardrop isle.

Seaside resort Cape Weligama offers an array of experiences connected to the island’s rich heritage and community. Guests can learn about heritage arts and create their own; participate in the gardening and harvesting activity; and upcycle waste materials into crafts and jewellery. For the little ones, there are scavenger adventures, kids’ yoga, and the resort’s Ice Cream for the Soul activity.

Cape Weligama has curated guest experiences connected to the island’s rich heritage and community

Wild Coast Tented Lodge offers bush painting, guided wildlife tours, animal tracks plaster cast workshops, coastal geology exploration and education, as well as storytelling and presentations about its current projects and learnings. There is also a Survival Gastronomia experience which teaches guests how to mix spices, season ingredients, and cook their own authentic Sri Lankan meal.

Nestled in the heart of the Central Highlands, guests at Ceylon Tea Trails can join in with gardening and harvesting fresh produce, learn the art of growing their own food, participate in upcycling craft workshops, or explore the lush biodiversity of the plantation and forest patches with the help of an expert naturalist and gain insights into bird behaviour and calls while sketching the sights of the day.

Ceylon Tea Trails also has artistic experiences for those who wish to capture the resort’s stunning surroundings on canvas; a tracking activity which allows the entire family to explore the wilderness of the Central Highlands and learn about leopards that roam the land; and a fishing excursion where guests create their own bamboo fishing rods and learn sustainable fishing practices from expert naturalists.

For more information, visit Resplendent Ceylon.

The Singapore HeritageFest returns for its 20th year

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The 20th edition of Singapore HeritageFest (SHF) returns from May 1 to 28. Presented by the National Heritage Board (NHB), SHF 2023 invites everyone to uncover the lesser-known stories about Singapore’s unique history and heritage.

Celebrating Singapore’s vibrant sporting and public transportation history, this year’s line-up comprises over 80 programmes including heritage and cultural trails, hands-on workshops, tours, talks, exhibitions and film screenings that illuminate the evolution of sports and public transport in Singapore.

Learn about horses and heritage, and how horse-racing has evolved over the years in Singapore (Photo: Bukit Timah Saddle Club)

Festival-goers can look forward to returning festival favourites, such as the Homeground installation, artworks featuring elements of the 10 heritage trails set in an immersive, vibrant shophouse, uncover the untold stories of everyday Singaporeans at A Showcase of Public Transport Memorabilia, learn more about how horse-racing and football have evolved over the years in Singapore, and watch a play inspired by real stories revolving around the experiences of transport workers.

Embark on a journey to discover uncommon sights in Singapore’s urban cityscape through a variety of trails and tours to sites that showcases the rich history of public transport, or take a closer look at the stories behind iconic sports-related landmarks in Singapore such as Katong Pool and Jalan Besar Stadium.

There will also be experiences and workshops where participants can experience hands-on training from experienced practitioners, witness demonstrations, and immerse themselves in the artistic and physical aspects of Silat; Silambam, a popular Indian martial art; and even a half-day interactive session that ends with a try-out session of parasports like Goalball, Para Canoe and more.

SHF 2023 programmes are now open for registration.

For more information, visit Singapore HeritageFest 2023.

China outbound seat capacity improves with Asia-Pacific holding majority of seats: ForwardKeys

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A study by ForwardKeys and Dragon Trail International has identified a pick up in outbound China travel in 2Q2023, as more seats connect Chinese travellers to the world, and that the Asia-Pacific region currently holds the largest share at 81%, with a recovery rate of 43% in 2Q2023.

The best-connected destinations with China include Thailand, South Korea, Hong Kong and Japan.

China outbound travel is gradually recovering with the Asia-Pacific region holding the largest share of seats

According to the latest consumer survey data, destinations like Japan and South Korea remain highly popular among Chinese travellers despite travel restrictions imposed on them by these two countries.

Polling 1,012 mainland China travellers about their plans and preferences for outbound travel, the responses showed Hong Kong remaining as the top choice, followed by Macau. Internationally, Thailand is the number one country that Chinese travellers plan to visit this year, followed by Japan and South Korea; for longhaul destinations, France and Australia were top of the list.

The latest air ticketing data from ForwardKeys shows the same destinations with the highest travel demand.

Seat capacity from China has been enhanced
Ever since the airline industry commenced its summer season on March 26, the seat capacity for Chinese outbound travel has been enhanced.

Africa and the Middle East are set to increase the most at 75% in 2Q2023, with 6% of total international capacity from China, while the UAE is the most well-connected destination at 44%. The number of seats between China and Kenya has doubled since 2019, and Egypt has also experienced a 10% growth. These three countries are included in the destination list of approved group tours and have a close relationship with China through the One Belt, One Road initiative.

Meanwhile, capacity to the Americas in 2Q2023 is set to recover only 10% of pre-pandemic seats, as the US is a major destination, and many airlines have yet to restore their capacity in the China-US market.

Connecting Chinese travellers with the world
Due to the current absence of direct flights between China and the US, Hong Kong and Seoul are becoming even more popular for connecting traffic. Seoul’s hub has gained popularity by achieving a 375% increase in connecting travellers compared to 2019 levels.

On the other hand, with most Chinese passengers using Seoul as a connecting hub when travelling to France and the UK in Europe, direct capacity from China to these two destinations has decreased by 85% and 58% respectively.

Detailed findings will be presented in a webinar on April 26, jointly hosted by ForwardKeys and Dragon Trail International.

Arival’s study tracks strong growth for travel experiences sector

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Travel experiences in Asia-Pacific have returned to rapid growth as the region reopens to regional and longhaul travel, finds new Arival research.

Tours, activities and attractions – travel’s third-largest and fastest growing sector – will reach US$67 billion in 2024 and surpass the pre-pandemic peak to reach US$75 billion in 2025, according to its The Outlook for Experiences 2019-2025 research.

Travel experiences in Asia-Pacific will soon surpass the pre-pandemic peak according to Arival’s research

The findings are released ahead of the Arival Activate event in Bangkok, scheduled for June 12 to 14 this year.

Arival CEO Douglas Quinby said in a statement: “The Asia-Pacific region has borne the worst of the pandemic, with a broad regional shutdown in cross-border travel well beyond other parts of the world. But demand for travel in the region is now accelerating as many borders have reopened, encouraging travellers to return. As we saw when other regions reopened, travellers put experiences first in travel planning and spend. The challenge now will be for the global industry to get ready for the rapid influx of demand from across Asia-Pacific.”

The study predicts a surge in online bookings, with this channel bringing in 30 per cent of all tours, activities and attractions bookings worldwide in 2025, up from 17 per cent in 2019. Furthermore, online booking volume across Asia-Pacific will more than triple during the same period as younger travellers shape travel’s rebound. As such, the study expects online marketplaces and mobile-ready operators across the region to benefit the most.

“The large, experience-hungry cohort of Gen-Z and millennial travelers in Asia are putting experiences first and they are willing to pay for it,” added Quinby.

“But operators must be ready. This means more small-group, immersive experiences that get travellers off the beaten (track). And it must all be discoverable and bookable on mobile, with plenty of Instagram- and TikTok-worthy moments.”

Return of HK direct flights to catalyse Koh Samui’s recovery: players

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Business confidence among Koh Samui’s hospitality players is boosted with the resumption of Bangkok Airways’ popular direct Koh Samui and Hong Kong service.

The direct air link will commence on July 1, just in time for the summer holidays.

The recovery of Asian source markets to Koh Samui still lags behind that of Europe

While tourism to the Thai resort island has “rebounded well since the reopening of international borders last year”, S Hotels and Resorts, vice president of global commerce, Ludovic Gallerne, said the recovery of Asian source markets still lags behind that of Europe.

He hopes that the return of direct air services from Hong Kong, regarded one of the destination’s key Asian markets, will help to accelerate Koh Samui’s recovery.

Lynn Grebstad, co-owner of luxury villas Suralai, said the connection presents great convenience for tourists and tourism industry stakeholders.

“Taking into account the one-hour time difference, a quick three-hour flight from Hong Kong gets travellers into their villa or resort in time for dinner – a huge bonus for those looking for a short break from hectic Hong Kong. Hong Kong is an important source of bookings for us, and we are delighted with the news from Bangkok Airways,” said Grebstad.

Paul Linder, corporate director of operations at Centara Reserve, told TTG Asia that the service would be particularly important during off-peak travel periods.

“The launch of regular, year-round direct flights from Hong Kong has the power to significantly boost the local economy and accelerate the recovery of tourism in Koh Samui,” he remarked.

With Koh Samui now connected with both Singapore and Hong Kong air hubs, Jane Soergel, president of SKAL International Koh Samui and general manager of U Samui, said access would greatly improve with more international flight connection possibilities.

Soergel hopes a connection with Kuala Lumpur’s air hub “is next”.

Looking ahead, Jirapha Krataithong, general manager of W Koh Samui, said: “With more international flights coming through Thailand and Koh Samui, we could see an increase in revenue by 4Q2023, and the Samui market stabilising from 2024 onwards.”

Jirapha suggests that pent-up demand for Thailand and Koh Samui may eventually surpass 2019 levels.