TTG Asia
Asia/Singapore Thursday, 1st January 2026
Page 406

Royal Caribbean offers glimpse into paradise

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Royal Caribbean International’s exclusive island, Perfect Day at CocoCay in the Bahamas, will soon open an adults-only beachfront destination along with the debut of Icon of the Seas in January 2024.

Sharing a preview of Hideaway Beach, the cruise line reveals a private beach and pools, new dedicated spots for drinks and bites, exclusive cabanas, live music and more.

Hideaway Beach will open in January 2024, offering cruise guests an adults-only fun paradise

Tucked away on the northwest beach of Perfect Day at CocoCay, Hideaway Beach will be the latest addition to Royal Caribbean International’s award-winning destination that changed the standard of private islands in 2019, after its US$250 million transformation.

Highlights include Hideaway Pool, which features in-water seating and loungers throughout the heated infinity-edge pool, swim-up bar at the centre, and all-day tunes from the DJ; On the Rocks, an al fresco bar along the rocky shore where live musicians play, games like pool and shuffleboard are available for guests, and memorable ocean views can be enjoyed along with refreshing drinks; and Slice of Paradise, a rustic pizza haven with a bar and complimentary food.

Bookings are now open to guests aged 18 years and up.

Michael Bayley, president and CEO, Royal Caribbean International, said: “Hideaway Beach is a completely new vibe and experience that vacationers are looking for on Perfect Day at CocoCay. Everything from its hidden-like location to the exclusive beach and pools to the private cabanas is designed for adults who want a day just for them.”

High-profile tourism conference returns to Macau

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The 10th Global Tourism Economy Forum · Macao 2023 (GTEF) will kick off tomorrow after a two-year break.

Themed Destination 2030: Unlocking the Power of Tourism for Business and Development, the event from September 20 to 23 will be attended by high officials, ministers of culture and tourism, industry leaders, decision-makers and scholars from around the world. GTEF 2023 will adopt a hybrid online-offline format to facilitate replays for European and US time zones.

GTEF 2023 will take an online-offline format to facilitate replays for European and US time zones (GTEF stock image)

Participants will explore new ways of constructing a resilient, high-quality and people-oriented environment for the tourism industry in the new normal through innovative and sustainable international cooperation.

In addition to discussions and keynote speeches, the programme will also feature special interviews, case studies and fireside dialogues, with the aim of injecting new ideas and momentum into the robust development of the global tourism economy. Other features of the event include online business matching sessions for tourism enterprises across two days as well as the second GTEF Investment and Financing Conference, a four-day gathering organised in collaboration with Ivy Alliance Tourism Consulting Co. to address tourism investment and cooperation in high-quality tourism development in China and Macau.

Italy will stand out as Partner Country for GTEF 2023, while Shanghai will be Feature City.

Meanwhile, GTEF has elevated its partnership with UNWTO through an MoU with the Global Tourism Economy Research Centre, the coordinator of GTEF, to promote international cooperation and cultural exchange, and further strengthen GTEF’s international status.

Life’s a breeze on Bangkok’s new bus tours

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Elephant Bus Tours has blown fresh air into city tourism in Thailand, with the country’s first open-top double-decker buses arriving in Bangkok.

The bus route crisscrosses the city, taking in Bangkok’s most popular destinations, including markets, shopping malls, cultural hotspots, as well as spas, restaurants, and temples. It allows passengers to check out interesting spots casually without being tied into a guided experience.

Using GPS coordination aligned with audio tech, the buses also provide informative, geographically accurate descriptions of all the famous landmarks that appear en route in seven different languages, including Thai, English, Mandarin, Korean, German, Spanish, and French. The open-top upper decks allow a pleasant breeze to wash over passengers, an effective counter to the city’s heat, while the bottom deck is fully air-conditioned.

In partnership with Spanish tour bus operators City Sightseeing, Elephant Bus Tours offers three different price points for unlimited travel on the striking red buses, over 24, 48 and 72 hours, all valid for six months.

Macau’s strong trek back

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What is Macau’s 2023 tourism outlook?
We reached 11.6 million visitors by the end of June – all in the short time since Macau reopened to the world (in February 2023). This is a very good indication of a return to normalcy.

We are seeing a very healthy recovery: the daily average was about 45,000 visitors in January; now it’s about 74,000 despite June not being traditionally a peak month. It shows people are really interested in Macau.

Our biggest market, China, is at 60 per cent (of pre-pandemic level); Hong Kong, always vital, is over 90 per cent; Taiwan about 30 per cent. Our biggest challenge is the international market. In the absence of longhaul flights, we’re working on building shorthaul demand.

Hotel occupancy is almost 90 per cent on average.

By year’s end, 20 million visitors is a safe forecast if nothing untoward happens and we don’t return to last year’s pandemic controls. It’s now a matter of economics everywhere, not just Macau, and how quickly the different tourism sectors can recover, especially aviation.

It’s a challenging period but also very exciting, because the entire industry in Macau is working together.

Will Macau’s road to recovery be long and hard?
I don’t think recovery will be very hard but we must give it time for people to come, and for staff to return and be re-trained.

Covid-19 forced many people to change jobs. Now the difficulty is that everybody is recruiting. Macau’s labour pool is small and we must rely heavily on imported labour to service the industry, especially front-of-house and back-of-house positions. We’re competing for every talent, since there are many very good options in Hong Kong and China as well as Macau for anyone looking for work. This will work out in due course.

However, for the aviation sector, which needs ground handlers, air-traffic controllers, pilots, and maintenance technicians, these are not jobs you can train today for work tomorrow.

What new tourism developments this year will excite visitors?
For one, there are many new hotels. Raffles at Galaxy Macau has just soft-opened, while Andaz Macau will soon open and (offer guests a direct connection) to the Galaxy International Convention Center.

The W brand is also coming here.

Every integrated resort is pulling out all the stops (to draw visitors), with different attractions and new elements. Some were able to launch new things before summer, like Studio City Water Park and teamLab SuperNature Macao, which gives them time now to move on to their next phase of development.

Macau is more than these, of course. Beyond the tourist precincts are many interesting small hotels in community areas. People are rediscovering old attractions, such as traditional establishments given a new life by the government; look at the Former Iec Long Firecracker Factory, Ká Hó Leprosarium, and old Coloane shipbuilding yards. Technologies like augmented reality interactive installations are also enriching the sightseeing experience in the old Rua dos Ervanários district.

The six Macau casino concessionaires awarded last November pledged to invest 118.8 billion patacas (US$14.8 billion) in non-gaming areas over the next 10 years. What does this mean for tourism?
(The money) will be put into developing non-gaming projects and exploring overseas customer markets, in accordance with government’s policy to step up non-gaming offerings to cultivate a sustainable and diversified economy. Investment plans must be government approved and examined each year to see what is spent and whether they have fulfilled their promises.

There are about eleven varied areas in which the spending is to be made, including conventions and exhibitions, entertainment, sports events, art and culture, themed attractions, gastronomy and health, community and maritime tourism.

Such investments clearly help. Take a high-profile concert this year: the fans came, some explored the town – and at least everybody ate somewhere; their presence benefitted everybody not just the integrated resorts.

Different events tap into different segments of the economy. We’re offering different interest groups reasons to come, offering a lot of novelty, having something happening almost every week.

Is destination marketing different after Covid?
Visitors now want to stay longer, see different things, and take their time to enjoy. They want many more good experiences, rather than being shown just one or two attractions.

As such, we’ve changed how we market by giving visitors more information, and more ways of getting that information. It’s not enough to run commercials or marketing in traditional media; word-of-mouth is critical, as are key opinion leaders (KOLs). In 2H2023, we’ll be enlarging the scope of social media promotions, such as activating more channels and collaborating with more KOLs from South-east Asia, the Middle East and other regions.

During the pandemic, we had to quickly develop mobile forms of domestic payment. The challenge now is to include other kinds of foreign mobile payment gateways.

What are your regional marketing plans?
Apart from roadshows, we are running different promotions with airlines, especially new ones flying in. We ran a limited ‘buy one get one free’ offer with Air Macau, for instance.
We also offer a subsidy scheme for group tours, which will run until the end of the year to (give) local travel agents (more time to) rebuild relationships with counterparts after three years of absence.

F1 Singapore Grand Prix 2023 turnout surpasses expectations

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The Formula 1 Singapore Airlines Singapore Grand Prix 2023 has recorded 264,108 attendees over the three-day race, busting its initial expectations of 250,000 spectators.

This year’s race turnout is lower than 2022’s record high of 302,000 attendees as well as 2019’s 268,000 attendees, but higher than that of 2018 when 263,000 fans were in attendance.

Formula 1 Singapore Airlines Singapore Grand Prix 2023 welcomed 264,108 attendees over the three-day race (photo by Singapore GP)

Capacity at the races this year was affected by the closure of the Bay Grandstand due to redevelopment of The Float at Marina Bay, but organisers created six new grandstands as well as additional walkabout tickets to satiate strong demand. These were fully taken up.

Race spectators were offered lively trackside entertainment on Saturday and Sunday, with concerts fronted by big names such as Post Malone, Kings of Leon, Jackson Wang, Robbie Williams and Groove Armada.

Commenting on the race’s impact on Singapore’s tourism industry, Caesar Indra, president of Traveloka, said hotels relatively close to, or just on the outskirts of the racetrack, were most popular, while room rates surged slightly more than 10 per cent over 2022’s F1 race period. There was a healthy mix of three- to four-star hotels among the top-booked accommodation during the F1 weekend.

Indra said: “This is the first year since borders fully reopened and, as one of Singapore’s marquee events, the F1 Grand Prix is a magnet for globetrotters who want to soak in a festival-like atmosphere abroad. Singapore is also a favourite hub of those keen to explore South-east Asia. These factors contribute to the surging demand for hotel rooms in the city during this period, leading to higher prices.”

Hotels are not the only beneficiaries, he added. “Apart from the F1 Grand Prix, visitors coming to Singapore in September this year have booked tickets to attractions such as Universal Studios Singapore, the Singapore Cable Car, and Bird Paradise. These uniquely Singaporean experiences bring a blend of nature and urban activities that appeal to travelers across the spectrum,” he remarked.

Singapore is the only South-east Asian city on the current Grand Prix calendar. The Malaysian race was last conducted in 2017.

In a sign of continuing strong demand into 2024, the Super Early Bird tickets for next year’s race have also sold out within 72 hours.

Hong Kong revs up the night with fresh campaign

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Determined to revive Hong Kong’s renowned night life, the city’s authorities have launched Night Vibes Hong Kong, a campaign that packs in a slew of night-time events, extended operating hours at supporting malls, and dining and consumption offers.

The campaign will run from mid-September till December, and is expected to both stimulate domestic consumption and enhance the city’s appeal to tourists following its reopening in February 2023.

Night Vibes Hong Kong will create more reasons to keep residents and travellers out and about after dinner

Financial secretary Paul Chan said that although the society has resumed its normal pace of life as Hong Kong enters the third quarter, air services, tourist arrivals and domestic spending have yet to fully recover.

Throughout the activation months, locals and tourists will be encouraged to head outdoors after sunset through performances, cultural events, markets and guided tours lined up at harbour-front sites. Such events include the Hong Kong Wine and Dine Festival at the Central Harbourfront Event Space this November, resumption of the National Day Fireworks Display after a five-year hiatus, and the Tai Hang Fire Dragon Dance.

More than 80 shopping malls will extend their opening hours, conduct cultural and sports events as well as outdoor night markets, and offer special dining and consumption deals. Some 100-plus Lan Kwai Fong Association member restaurants have signed on to support the campaign with special offers.

Also staying open past the usual operating hours are the Hong Kong Museum of Art, Hong Kong Science Museum, and Hong Kong Space Museum. They will continue to welcome visitors until 22.00 from Friday through Sunday and on public holidays. M+ in the West Kowloon Cultural District will offer night tours and various art and cultural activities.

Further sweetening the night-time deal, Hong Kong Tourism Board will hand out Hong Kong Night Treats dining vouchers to visitors and make available Open-top Bus tours at a special price. Talks with different hospitality industry stakeholders are now underway to determine new elements that will enhance the atmosphere of the Temple Street night market.

The city’s travel industry is throwing its support behind Night Vibes Hong Kong. The Travel Industry Council of Hong Kong (TIC), for instance, extended the closing time for its consumer event, Travel Fun Carnival 2023, to 21.00 on September 15 and 16. Chairman Gianna Hsu told TTG Asia that she hoped more people would be enticed to explore more of Hong Kong after dinner.

“I hope the campaign would carry on beyond three months and have offerings continuously fine-tuned,” added Hsu.

She suggested the development of signature night shows in Hong Kong that are similar to the famed Impression West Lake/Enduring Memories of Hangzhou performance in China.

Wing Wong, chairman of Hong Kong Association of Register Tour Coordinator, is also optimistic of the outcome, saying that there were not many night programmes in Hong Kong besides entertainment at Lan Kwai Fong before the pandemic.

“Even the Ladies’ Market operated till 22.00. The campaign will give people more reasons to hang out at night,” he said.

While he believed that most visitors would prefer to tour museums in the day, Wong said night markets that specialise in local flavours would be favoured.

Go City becomes first sightseeing pass to launch Weixin mini programme

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Sightseeing pass specialist Go City has launched its Weixin mini programme, giving Chinese travellers access to attractions, tours and activities from over 30 cities worldwide.

Weixin users in China can browse, purchase and redeem Go City’s sightseeing products on the single platform. They can choose between the All Inclusive pass, which allows them to visit as many attractions as they like within a specific number of days, or the Explorer pass, which allows them to access a specific number of attractions within 60 days.

(From left) Weixin Pay’s Etienne Ng with Go City’s Neville Doe and Dawn Jeremiah

All attraction listings come with detailed descriptions, redemption and reservation instructions, access to local customer service and other useful information.

Neville Doe, group chief financial officer, Go City said: “China has always been one of the most dynamic and important markets for us, and in this post-pandemic world, being able to offer our products on a native platform and transact using Weixin Pay enables us to further improve consumer trust with our Chinese customers. This launch strengthens our ability to showcase our 1,500+ attraction partners comprising of theme parks, landmarks, museums, tours, activities and hidden gems to the front of Weixin users.”

Dawn Jeremiah, vice president, marketing & ecommerce for Go City, added: “Launching an end-to-end service solution within one of the biggest social media platforms in the world is unprecedented for Go City. We have been gearing up on our customer acquisition strategies for Chinese travellers throughout the pandemic and our launch is timely with our full recovery of the market.”

Jeremiah shared that Go City’s direct channel has surpassed 2019 revenue levels from Chinese customers, with a healthy trajectory into 4Q2023, and well into 2024.

“Cities that remain popular are London, New York, Paris, San Diego, with new favourites Singapore, Oahu, and Dubai,” she detailed.

While Go City claims to be the largest and one of the oldest sightseeing pass companies in the world, the company acknowledges that technology product catered to the Chinese market is unchartered territory.

Preeti Naini, regional product manager – APAC for Go City, said: “Go City’s Weixin mini programme has been re-imagined to the needs of the modern traveller. It’s fully integrated with our content management, order management and back-end service systems to provide information, imagery and availability for thousands of attractions as well as process orders at the click of a button. We are fully integrated with Weixin Pay to enable instant payments. It’s simple, easy and immediate; allowing customers to download and redeem passes directly at the attractions without leaving our mini program. We are planning to build on this experience and introduce similar solutions to expand our reach.”

AirAsia relocates to Siem Reap–Angkor International Airport

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AirAsia’s guests flying to Siem Reap, Cambodia will experience a more seamless journey ahead as the airline relocates its operations to a bigger and better home at the Siem Reap–Angkor International Airport (SAI) effective October 16, 2023.

Once operational, AirAsia will utilise 16 check-in counters at the terminal at Row C01-C16.

AirAsia will fly guests into Siem Reap through the new Siem Reap–Angkor International Airport

The first AirAsia flight to land at the new airport is AK542 and AK540 from Kuala Lumpur, followed by Thai AirAsia flights FD610, FD614 and FD618 from Bangkok.

The new airport, around 55km from the capital of Siem Reap, will have state-of-the-art facilities to handle passenger traffic, and provide an initial capacity of processing up to seven million passengers annually with planned expansions increasing that capacity to 20 million passengers annually by 2050.

Avani+ Fares Maldives Resort crafts ballet retreat

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Avani+ Fares Maldives Resort is bringing classical ballet to its shores with the launch of Baa Atoll Ballet Retreat from November 6 to 19.

The exclusive retreat, featuring Royal Ballet-trained dancer Karis Scarlette, will introduce guests of all ages and levels to classical ballet. Scarlette will break the steps down and add her own energy for an uplifting experience.

Group classes and one-to-one sessions will take place in a dance studio complete with barres and mirrors.

Young dancers aged five and under can delight in the Tutus & Twirls class, blending storytelling elements and interactive props. Guests looking to connect with nature can join Sunrise Serenity, a revitalising session that combines stretching, mobility exercises, and mindful breath work, set to the natural sounds of the island at dawn.

Unique ballet-themed spa experiences, like Tutu Tension Release Massage and Dancer’s Delight Detox Wrap, will also be offered. All treatments are accompanied by melodic ballet scores.

The theme flows through the resort’s F&B offerings, like Tutu Tini and Grand Jeté Gin Fizz.

The power of screen

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Asian destinations are increasingly harnessing the power of screen as a tool to promote themselves for tourism.

Countries like Nepal, Malaysia, the Maldives, Sri Lanka, and India are strategically leveraging the popularity of TV shows and movies to attract visitors, and they are doing so through collaboration with production houses. Incentives are dished out for filmmakers and assistance is offered to help them identify unique locations that would also convert viewers into eventual visitors.

Nepal, known for its majestic landscapes, has witnessed a surge in Indian travellers following the filming of Bollywood movies such as Uunchai (Altitude) in the Mount Everest region. In a bid to further harness this potential, the government plans to develop film cities near Pokhara and Kathmandu.

Dhananjay Regmi, CEO of the Nepal Tourism Board (NTB), said: “We will tie-up with Indian companies that are experts in setting up filming facilities. We are also looking to support film production by easing processes related to taxes and drone permits, etc.”

In Malaysia, the government offers the Filming in Malaysia Incentive (FIMI), which provides a 30 per cent rebate on production expenditure for qualified movies. In 2022, an additional five per cent rebate was introduced to films that feature local art and culture.

Musa Yusof, deputy director general, promotion, Tourism Malaysia, said film tourism is one of the NTO’s key focus areas. The country welcomed many movie stars and film crew from India for shoots in the pre-pandemic years.

“Bollywood films have helped to raise awareness of our destinations, like Langkawi, among Indian consumers,” he said.

In 2022, Malaysia also welcomed a Survivor series shoot involving participants from five or six countries.

Tourism Malaysia rides on screen content for destination promotion, to entice viewers to come visit.

While the Maldives does not have an incentive scheme for film production, tourism minister Abdulla Mausoom expressed interest in heading down the screen track.

He told TTG Asia: “Features and documentaries will go a long way in promoting tourist destinations. As part of our efforts to establish the Maldives as a preferred shoot location, we are exploring the possibility of building a studio island by 2025, which would comprise production facilities and a resort. It would be a comprehensive offering for filmmakers,” said Mausoom.

Madubhani Perera, director of public relations, Sri Lanka Tourism Promotion Bureau, acknowledged the power of screen, particularly for raising the profile of lesser-known destinations among an international audience.

She said: “Recently, many producers from India were in Sri Lanka to scout for shoot locations. The government of Sri Lanka is looking to launch a single window application system to facilitate film production.”

A country’s pursuit of film production not only enhances the destination profile, it also breathes more life into the local film industry.

Hollywood and Netflix productions have benefitted Malaysian film makers, with studios in Johor being roped in for production work.

The Gold Coast, Australia, which has a massive screen development – with renowed film writer Baz Luhrmann relocating his production company HQ to the Gold Coast to make his Elvis biopic and Village Roadshow investing in expansive studio lots – has earned the attention of business events related to the screen industry.

It secured three upcoming editions of the Australian Academy of Cinema and Television Arts Awards, regarded as the Australian version of the Academy Awards. The destination will also host three years of Screen Forever, a business event that brings together local and international screen industry leaders across all genres and disciplines; the first edition was held in March 2022.

Hotels reap rewards too. Dmitri Cooray, deputy managing director of Jetwing Hotels in Sri Lanka, said: “(Films) result in bulk booking and guaranteed business during the duration of the shoot. In the low tourist season, film shoots play a significant role in attracting business.”

Cooray said his properties offer special prices for production houses looking to film onsite, and are open to buy-outs.

After Jetwing Saman Villas in Bentota was featured in the Indian web series Night Manager, the property saw a spike in Indian bookings.

Recognising the immense potential of film tourism, India launched the draft National Strategy on Film Tourism at the third G20 Tourism Working Group Meeting in May 2023.

The strategy aims to leverage India’s natural, heritage and cultural assets, as well as the expertise of the tourism and screen industries, to make India a global destination for film tourism.

“Movies lead to a favourable recall for a shooting destination and therefore supports tourism. Film tourism impacts all stakeholders, from destinations to tour operators,” said Nakul Anand, chairman, Federation of Associations in Indian Tourism & Hospitality.

He added: “The location where a film is shot gets the additional benefits of investments, jobs and taxes, which all contribute to the country’s economic development.”