IHG Hotels & Resorts (IHG) now has 1,012 open hotels in Asia-Pacific, a major milestone for the global hospitality company as it accelerates its growth across the region.
Rajit Sukumaran, senior vice president & managing director, East Asia & Pacific (EAPAC), IHG, said: “To hit 1,000 open hotels in Asia-Pacific – including more than 700 in Greater China – is a fantastic achievement for IHG in one of the most dynamic regions in the world. We’re seizing the great long-term opportunities by investing in our brands, delivering great returns for our owners, and driving growth in our markets.”
IHG has achieved over 1,000 hotel openings in the Asia-Pacific region; Holiday Inn Resort Bali Canggu, an IHG Hotel, pictured
The group launched several new properties across many brands in the region last year.
“We’re also investing in our six Luxury & Lifestyle brands, which account for 22 per cent of our global pipeline, around twice the amount five years ago,” shared Sukumaran, adding that in recognising the power of conversions, IHG also intends to “grow our brand portfolio in Asia-Pacific in this space – including Garner, our new midscale conversion brand, which will soon have three properties in Osaka, Japan, and which has a great future across the region”.
Assessing the region’s travel and tourism potential, the group noted that demand for hotel stays is on the rise due to long term and relaxed travel arrangements, including visa-waiver agreements between countries, and the creation of new flight routes and new airlines. Business travel bookings, including for groups and meetings, are also climbing, with Asia-Pacific accounting for the largest share of global business travel spend and poised to reach US$800 billion by 2027, including the return of large conferences and events such as the upcoming World Business Forum in Singapore.
Sukumaran said: “Industry statistics are showing a strong construction pipeline of over 5,700 projects across the region with over 1,200 to open this year alone in the hospitality sector.
“Overall, we’re really looking forward to what we’re going to achieve in Asia-Pacific over the next decade as we expand our presence in the region’s established and emerging markets, and deliver experiences cherished by travellers of today and tomorrow.”
Visitors to Tropical North Queensland can enjoy A$100 (US$65) off hundreds of tours including Great Barrier Reef trips, scenic helicopter flights and guided rainforest adventures from today with the national launch of the Tropical Dollars campaign.
This Tropical Dollars discount will be applied to tours booked through Experience Oz with a minimum spend of A$200.
Travellers can watch a crocodile leap from the water at Hartley’s Crocodile Adventures (Photo: Tourism Tropical North Queensland)
Tropical North Queensland is known for its flowing waterfalls as well as being home to the world’s oldest rainforest, giving visitors a great opportunity to pack more activities into their holiday.
Family-friendly options include snorkelling and visiting the wildlife parks to feed a kangaroo and watch a crocodile leap from the water.
Accommodation ranges from luxury hotels and resorts to family-friendly apartments, with easy access to amenities like restaurants and bars.
The Tropical Dollars tours are available for bookings through to June 21, with no blackout periods, and can be redeemed when booking through Experience Oz.
Summer has long reigned as Malaysia’s peak season for tourist arrivals from India, and the prospects for this year appear exceptionally bright, as affirmed by key players within the Malaysian tourism industry.
This optimism is fuelled, in part, by the strengthened direct air links between Malaysia and India, alongside proactive initiatives spearheaded by the Malaysian government.
Zahira: the buying power from the Indian market has also improved compared to pre-Covid days
Notably, the recent implementation of visa-free entry for Indian passport holders, valid for up to 30 days from December 1, 2023, to December 30, 2024, alongside the favourable exchange rate of the weak ringgit, has sparked heightened anticipation for increased tourism arrivals this season.
This year’s Indian summer season falls from the second week of May until end July.
Zahira Tahir, founder and CEO of Universal Holidays, emphasised that while Indian passport holders enjoy visa-free access to Malaysia, some degree of advance planning remains essential.
She shared: “Last-minute airfares can be prohibitively expensive, and securing hotel accommodations in prime locations – particularly in favoured destinations like Kuala Lumpur, Langkawi, Penang, and Genting – may prove challenging.”
Year-on-year, her company has targeted a 50 per cent increase in bookings for the upcoming summer season. While arrivals last summer were mostly from the northern and southern regions, this year the company is also getting many bookings from eastern and western India due to improved direct air links, in addition to the northern and southern regions.
Zahira added: “The buying power from the Indian market has also improved compared to pre-Covid days. Now, they are looking for branded four- and five-star properties. In the past, it used to be mainly budget properties.”
Arokia Das Anthony, executive director of The Essence of Asia Tours & Travel, revealed that his company anticipates a significant 30 per cent surge in Indian arrivals this summer compared to the previous year.
Last year, the company handled close to 5,000 travellers from India over the three-month summer season, of which 60 per cent were FIT bookings, he shared.
He noted that a significant challenge last year was the limited availability of airline seats to Malaysia, leading to many travellers postponing their holiday plans. However, this year has witnessed substantial improvements in air connectivity.
For airlines, AirAsia Malaysia has announced new direct routes from Kuala Lumpur to Bhubaneswar, Jaipur, Visakhapatnam and Ahmedabad among others while Malaysia Airlines has announced that it will double frequencies on the Kuala Lumpur-Trivandrum route from April to four flights weekly – its Kuala Lumpur-Amritsar route has already been increased to four times weekly since January 15.
Arokia also mentioned a surge in inquiries for Langkawi, prompting the company to develop new nature-based experiential tours tailored for young travellers.
Zulkifli Rahman, director of sales and marketing at The Ritz-Carlton, Langkawi, highlighted an upward trend in bookings from India year-on-year. Additionally, there has been an increase in forward bookings for multi-generational travel and long-term stays compared to last year. Moreover, bookings are also pouring in for groups of friends travelling together, with requests for rooms in close proximity or on the same floor.
Hong Kong-based travel start-up Klook has orchestrated a comprehensive strategy to capitalise on the extended Songkran festival, aligning with the Tourism Authority of Thailand’s (TAT) promotion of festivals.
The festival, now extended from three to 21 days following UNESCO’s recognition of Songkran as an Intangible Cultural Heritage of Humanity, presents a prime opportunity for Klook to stimulate both inbound and outbound tourism.
Klook’s Michelle Ho is optimistic about Songkran’s potential to drive economic activity in Thailand
In preparation, Klook is offering Songkran-specific experiences throughout the month of April while extending their validity beyond the typical one-week period, along with launching early bird promotions mid-March that target travellers from key markets.
“We’re seeing a spike already from markets like Hong Kong, Taiwan, and Singapore – a 200 per cent increase in booking activity and interest for Thailand during that time period,” shared Michelle Ho, Klook Thailand and the Philippines’ general manager, adding that the platform has not only witnessed travellers booking sooner for Songkran travels this year, but also extensions of their April trips to explore beyond the typical music and water festivals.
She expressed optimism about the extended festival’s potential to drive economic activity in Thailand.
“We’ve been in close contact with TAT to understand how we can help to stimulate (festival-driven tourism) in Thailand, and we’re coming in not just to promote or communicate that there are such festivals within the market, but as a technology partner for the tourism world to be able to distribute (local festivals) to the wider global market,” she stated at a Bangkok press conference, adding that while the platform runs major campaigns to promote iconic festivals like Songkran, it also aims to highlight the beauty and appeal of other festivals in Thailand which appeal has yet to be tapped.
Klook is also actively collaborating with local partners to develop more activities around all 5F’s of soft power highlighted by the TAT – food, fashion, film, fights and festivals.
On the outbound front, Klook is employing innovative marketing strategies like music videos and TikTok challenges to engage Thai travellers travelling abroad for the new year, including promotions such as Buy-1-Get-1 theme park tickets and family bundle deals to entice travellers to destinations like Japan and Hong Kong.
These global travel activities are being promoted via its Klook Fun Like No Other online campaign from now until April 30, including the recent offline Klook Summer Fest travel festival held from March 15-17 at Central World.
European Wellness is collaborating with the Sabah state government to position Sabah as a premier destination for medical wellness tourism on the global stage.
The partnership aims to harness Sabah’s natural beauty, rich heritage, and European Wellness’s expertise to create a holistic healthcare experience, with an emphasis on medical wellness and education tourism.
Sabah aims to become a premier destination for medical wellness tourism
Mike Chan, a stem cell scientist and chairman of European Wellness, has pledged US$80 million to establish a biopharmaceutical manufacturing and research facility at the Kota Kinabalu Industrial Park, an initiative that has been endorsed and supported by chief minister, Hajiji Noor.
Chan, along with his Sabahan wife Michelle Wong, aim to expand operations in Sabah, catering to the ASEAN and Brunei Darussalam-Indonesia-Malaysia-Philippines East ASEAN Growth Area (BIMP-Eaga) markets.
In the wake of global health challenges impaired by the Covid-19 pandemic, this collaboration marks a pivotal moment in Sabah’s journey towards tourism, economic recovery and healthcare excellence.
Three avid explorers have come together to form 3Playtopia, a made-in-Singapore community-based platform that allows travellers to turn their best destination discoveries into inspiring itineraries that they will also lead, benefitting other like-minded wanderers.
3Playtopia – where the numeral three represents air, sea, and land as well as you, me and us – targets adventure seekers who are drawn to unique destinations and experiences, from Asia to Africa.
The founders of 3Playtopia hope more travellers will be sold on its concept and be keen to build and lead their own niche programmes
Alicia Seah, one of the founders of 3Playtopia and an experienced travel and tourism marketer based in Singapore, told TTG Asia that the platform is designed for well-travelled individuals who desire programmes out of the ordinary or are transformative as well as those keen to explore but lack travel buddies or time to plan.
The other two founders are Chong Lee Ling, who works in a financial institution and has travelled across 61 countries; and Chew S F, an accomplished IT professional with a profound love for adventure.
Seah, who carries the title, chief of happiness, emphasised the community spirit of 3Playtopia, saying that the company’s slogan was, Where Travel Meets Adventure, Strangers become Friends.
The platform currently lists a number of adventures curated and led by what Seah refers to as “travel-preneurs” – people who are passionate about and familiar with the destination, and who are ready and willing to build and lead a tour. For example, a 12-day Iceland Ring Road Tour is organised by adventurer Daniel Goh.
“These travel-preneurs started off as regular travellers joining our community and then deciding that they want to share their favourite destinations and trips with others too. As more travellers join our tours, more will be sold on our concept and be keen to build and lead their own niche programmes too,” she added.
Aspiring travel-preneurs have to undergo an interview before they are approved and allowed to curate and lead tours.
3Playtopia retails its tours on its website, 3playtopia.com, and via a strategic partnership with EU Holidays, one of Singapore’s biggest outbound travel agencies.
Alan Ang Wee Tat, managing director of EU Holidays, said the partnership was a reflection of the company’s desire for a “diversified portfolio” that allows it to be better prepared “for the future as different types of travel evolve over time”.
“This initiative aligns with our commitment to remaining pertinent and accessible in an increasingly digital world, ensuring that we consistently address the changing preferences of travellers,” he added.
Its latest project is with the Taiwan Visitors Association, where they will jointly craft three trips aimed at showcasing Taiwan’s breath-taking mountains and opportunities for natural adventures.
“Taiwan is already a well-known holiday destination, loved for its vibrant night markets and food culture. However, Taiwan is 70 per cent mountains, which gives it a huge potential to develop mountain holidays and adventure tourism,” explained Seah.
Taiwan Tourism Administration Singapore office expressed strong support for 3Playtopia and its commitment to highlighting the different tourism aspects of Taiwan.
The trips are built for different levels of expertise. Beginners can join the five-day, four-night Secret Hikes of Taipei, which include fun visits to four lively night markets. Intermediate trekkers can join the Dali Datong Trail to explore Taiwan’s last aboriginal villages, such as those inhabited by the Truku people, while enjoying a coastal mountain vista.
For advanced trekkers, the majestic Jade Mountain awaits. Also known as Yu Shan, it rises 3,952m above sea level and is Taiwan’s tallest mountain. This trip will feature a period of preparation, where experienced mountaineer Joanne Soo – who had conquered Mount Everest – will lead activities to build participants’ endurance, guide them on acquiring the right gear, and educate them on trekking etiquette and expectations.
Besides ascending mountains, participants can also partake in a range of activities, such as ATV riding, paragliding, and visits to picturesque flower fields.
Azgo, an AI-powered travel rewards platform, has launched in Singapore, enabling holiday-goers in the city-state the opportunity to enjoy affordable travel deals at close to 500 global merchants.
These include popular airlines, hotel accommodation, airline tickets, land transfers and in-market tour operators, Wi-Fi, overseas SIM cards and trusted international travel insurance brands.
The Azgo platform lets users search for what they need for their next holiday
Leveraging artificial intelligence (AI) to drive intuitive navigation, the Azgo platform lets users effortlessly search for what they need to make their desired vacations happen. From search intent to purchase to checkout, the platform’s intuitive user interface also keeps track of an individual’s search pattern and history for analysis and enhanced recommendations.
In addition to its user-friendly interface, Azgo’s diverse range of travel-related products and services empowers users to seamlessly plan their travels with affordable deals, where they can also earn, consolidate and stack their cashback with every purchase for subsequent trips – this helps travellers maximise their resources, make informed decisions and mitigate financial stress.
Azgo’s entry into Singapore comes at a time where global travel is set to exceed, with global passenger traffic poised to surpass pre-pandemic levels at 9.7 billion by end of the year. At the same time, inbound visitor footfall to Singapore is expected to hit 15 million, ringing in approximately S$26 billion (US$19.4 billion) in tourism receipts, according to the Singapore Tourism Board.
Moreover, Singapore is a hub for eCommerce, with its tech-savvy generation, pervasive, ultra-highspeed networks and infocommunication technology infrastructure, along with the government’s direction in embracing digitalisation to become a Smart Nation. With 99 per cent of the Singaporean population between 18 and 59 owning a smartphone and almost all households having internet access, the city-state is an ideal hotbed for platforms and digitally-pervasive technologies.
Yan Yuan Sng, country head, Azgo Singapore, commented: “Entering Singapore is an exciting prospect for the team at Azgo. The vast potential of the consumer landscape and maturity of Singaporeans seeking free, independent travelling experiences – coupled with Singapore’s dedicated efforts to foster its growth – highlights a pronounced demand for increased flexibility and enhanced convenience in both online shopping and travelling spaces. We see this as encouraging as it empowers us to dive deeper and discover more opportunities within the ever-growing e-commerce and tourism landscape.”
Singapore Airlines (SIA) has unveiled its revamped Premium Economy Class in-flight experience, which includes an improved and expanded selection of F&B options, as well as a new amenity kit, available on flights from March 31 this year.
Customers travelling in Premium Economy Class will be offered a glass of Charles de Cazanove Brut Tradition NV champagne shortly after take-off, and are offered a wide variety of meals, snacks, and beverage options – all of which will be served in custom-made porcelain Premium Economy Class service ware.
Passengers can enjoy new enhancements to Singapore Airlines’ Premium Economy class
SIA has developed over 200 new appetisers, main courses, and desserts as part of this expansion of the Premium Economy Class in-flight meals. Each meal will consist of a seasonal appetiser, main course (either international or Asian cuisine), bread, dessert, and cheese and crackers, all served on a full-sized tray.
Customers may also choose from an expanded Book the Cook menu, which features up to 20 dishes available on rotation, for pre-order at least 24 hours before departure.
Complementing the meals are a selection of wines and Champagne, curated by SIA’s panel of wine experts exclusively for the Premium Economy Class cabin, along with an extensive selection of spirits including whisky, gin, vodka, signature cocktails like the Singapore Sling, and a variety of beers.
For the non-alcoholic beverage selection, peppermint and chamomile teas, as well as hot chocolate from Cadbury, have been added to the existing soft drink, fruit juice, coffee, and tea options. More snack choices are also available.
On flights longer than seven hours, customers can request for the all-new Out of the Woods amenity kit, which features eco-friendly and sustainable lifestyle products and are designed exclusively for Premium Economy Class customers.
Determined to bring back the shine to Hong Kong’s night-time economy, the government launched the Night Vibes Hong Kong campaign in September 2023 to inspire different sectors of the community to create events that entice residents and visitors to head out for fun after sunset.
In support of this goal, the Hong Kong Tourism Board (HKTB) curated its own set of night-life programmes. From November 2023 to March 31, 2024, visitors can pick up Hong Kong Night Treats dining vouchers to be used at participating bars and Quality Tourism Service Scheme-recognised restaurants. Some one million vouchers, each worth HK$100 (US$12.70) each, have been distributed so far.
The Hong Kong Wine & Dine Festival is Hong Kong Tourism Board’s annual celebration of epicurean delights, and at night visitors can enjoy musical performances
HKTB’s Hong Kong Night Bus Tour, which ended its run in January 2024, gavevisitors a discounted ride on three designated routes that showed off the destination’s famous attractions and landmarks at night.
This effort continues into the new year, and will see Hong Kong’s Home and Youth Affairs Bureau collaborating with district offices and councils on activities in 1H2024 that highlight regional characteristics and traditional local culture. A resulting project is the Day x Night Vibes @18 Districts initiative, announced on January 9.
Chief secretary for administration Eric Chan Kwok-ki explained that Day x Night Vibes @18 Districts initiative would comprise carnivals, art exhibitions, music performances, and sports experiences for “everyone, whether they are with family or friends”. Activities will be scheduled until May 2024.
Private sector players are also putting their back into reviving Hong Kong’s night scene.
Nina Hospitality has come up with new F&B offerings to be enjoyed as night falls. Guests of Lodgewood Mongkok Hotel are welcome to a canton pot dinner that features fresh local ingredients. At Nina Hotel Causeway Bay’s Ah Yung Kitchen, a pairing menu has been created in partnership with Martell.
Nina Hospitality’s managing director, Simon Manning, said: “Night Vibes Hong Kong helps to differentiate Hong Kong from other destinations and encourages more visitors to choose our city as their travel destination.
“The night events and activities showcase the rich culture and diversity of Hong Kong, giving tourists a deeper understanding and appreciation of our city. This can lead to longer stays and repeat visits, which ultimately boosts the tourism industry and benefits businesses like Nina Hospitality.”
Luc Bollen, general manager of The Park Lane Hong Kong, a Pullman Hotel, is also appreciative of the Night Vibes Hong Kong campaign, saying it has greatly benefitted both inbound tourism and his hotel.
Occupancy at his hotel in 4Q2023 was over 90 per cent.
He said: “Highlighting Hong Kong’s vibrant cultural offerings after dark attracts the growing market of travellers seeking authentic experiences.”
HKTB data shows an encouraging return of international visitors. Between January and November 2023, the destination recorded a 6,672 per cent growth in arrivals over the same period in 2022. Visitor arrivals from mainland China alone reached 23 million.
Bollen said: “A lot of the rebound needs to be attributed to the efforts of the HKTB.”
“We expect to see increased bookings as events bring international guests back to the city. We hope that more high-calibre events can return to Hong Kong,” he remarked.
The Park Lane Hong Kong, a Pullman Hotel will host its own line-up, such as CSR parties and a 50th anniversary finale party in 4Q2024 that will highlight the hotel’s signature offerings.
On the calendar so far are the Timeless Flavours cocktail series at Skye Rooftop Bar & Dining, two special dinners hosted by Michelin-star chef Thierry Drapeau, and more.
While much is being done to enliven Hong Kong’s night scene, Gunther Homerlein, general manager/owner of Destination China, said it was also crucial that travellers in the longhaul markets were aware of the initiatives.
Homerlein told TTG Asia: “Any initiative that shows a positive event and creates good press is needed at this point. But if you asked the average travel agent in the UK, for instance, he has no idea (of the night-time campaign and programmes).
“The first thing we must do is dispel misinformation about Hong Kong and promote the city’s easy accessibility.”
Look out at the Singapore skyline around the Southern coast and you will soon see futuristic spheres gliding by. These are SkyOrb Cabins, Singapore Cable Car’s latest generation of cable cars.
Aptly named as such, these spherical cabins with a cool chrome exterior are unveiled on March 15 evening as part of the attraction’s 50th anniversary celebrations this year. First rides will begin on March 20.
The new SkyOrb Cabins join the Mount Faber Line
With glass-bottomed floors, passengers are promised a clear view of their surroundings as they glide through stations at Mount Faber, HarbourFront and Sentosa island, at 100 metres above sea level. The new cabins also boast enhanced ventilation.
From afar and against a darkened sky, the SkyOrb Cabins stand out with their colour-changing lighted rings around the windows.
There are seven of such SkyOrb cabins, and they join Singapore Cable Car’s existing fleet of cabins, which now number more than 70.
Cable Car Sky Pass (unlimited rides or round trip) and Mount Faber Line (round trip) ticket holders, as well as Faber Licence members, can upgrade one way of their round trip (between Mount Faber and Sentosa cable car stations) to a SkyOrb Cabin experience for an additional S$15 (US$11.22) per person on weekdays and S$20 per person on weekends and Public Holidays. This is for a single boarding.
Tickets can be purchased at the ticketing counters at Mount Faber and Sentosa stations.
Summer has long reigned as Malaysia’s peak season for tourist arrivals from India, and the prospects for this year appear exceptionally bright, as affirmed by key players within the Malaysian tourism industry.
This optimism is fuelled, in part, by the strengthened direct air links between Malaysia and India, alongside proactive initiatives spearheaded by the Malaysian government.
Notably, the recent implementation of visa-free entry for Indian passport holders, valid for up to 30 days from December 1, 2023, to December 30, 2024, alongside the favourable exchange rate of the weak ringgit, has sparked heightened anticipation for increased tourism arrivals this season.
This year’s Indian summer season falls from the second week of May until end July.
Zahira Tahir, founder and CEO of Universal Holidays, emphasised that while Indian passport holders enjoy visa-free access to Malaysia, some degree of advance planning remains essential.
She shared: “Last-minute airfares can be prohibitively expensive, and securing hotel accommodations in prime locations – particularly in favoured destinations like Kuala Lumpur, Langkawi, Penang, and Genting – may prove challenging.”
Year-on-year, her company has targeted a 50 per cent increase in bookings for the upcoming summer season. While arrivals last summer were mostly from the northern and southern regions, this year the company is also getting many bookings from eastern and western India due to improved direct air links, in addition to the northern and southern regions.
Zahira added: “The buying power from the Indian market has also improved compared to pre-Covid days. Now, they are looking for branded four- and five-star properties. In the past, it used to be mainly budget properties.”
Arokia Das Anthony, executive director of The Essence of Asia Tours & Travel, revealed that his company anticipates a significant 30 per cent surge in Indian arrivals this summer compared to the previous year.
Last year, the company handled close to 5,000 travellers from India over the three-month summer season, of which 60 per cent were FIT bookings, he shared.
He noted that a significant challenge last year was the limited availability of airline seats to Malaysia, leading to many travellers postponing their holiday plans. However, this year has witnessed substantial improvements in air connectivity.
For airlines, AirAsia Malaysia has announced new direct routes from Kuala Lumpur to Bhubaneswar, Jaipur, Visakhapatnam and Ahmedabad among others while Malaysia Airlines has announced that it will double frequencies on the Kuala Lumpur-Trivandrum route from April to four flights weekly – its Kuala Lumpur-Amritsar route has already been increased to four times weekly since January 15.
Arokia also mentioned a surge in inquiries for Langkawi, prompting the company to develop new nature-based experiential tours tailored for young travellers.
Zulkifli Rahman, director of sales and marketing at The Ritz-Carlton, Langkawi, highlighted an upward trend in bookings from India year-on-year. Additionally, there has been an increase in forward bookings for multi-generational travel and long-term stays compared to last year. Moreover, bookings are also pouring in for groups of friends travelling together, with requests for rooms in close proximity or on the same floor.