TTG Asia
Asia/Singapore Thursday, 14th May 2026
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Klook integrates South Korea’s rail network to support regional tourism access

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Klook has partnered the Korea Railroad Corporation (KORAIL) to introduce a real-time rail booking service, aimed at improving access to destinations beyond Seoul across South Korea.

The integration adds KORAIL’s national network, including high-speed KTX and regional Saemaul and Mugunghwa lines, to Klook’s rail portfolio across Asia-Pacific. The platform now covers the majority of high-speed rail stations in the region, strengthening transportation as a core offering.

Klook’s integration of South Korea’s rail network aims to make regional travel more accessible while supporting broader tourism flows beyond Seoul

The development comes as South Korea continues to attract international visitors, alongside efforts to encourage travel beyond the capital. By linking real-time rail inventory with global booking and payment systems, the service is designed to simplify trip planning for overseas travellers.

Klook’s internal data indicates growing interest in regional destinations. Based on year-on-year 1Q growth, locations such as Busan, Gangneung, Chungcheongnam, Jeonju, Sokcho and Seogwipo have seen increased demand. This reflects a wider shift towards multi-destination travel, particularly among younger travellers, with rail playing a key role in enabling such journeys.

The platform provides real-time seat availability up to 90 days in advance, with access in more than 20 languages and 40 currencies. Travellers can complete bookings using international cards and selected digital wallets, and receive digital tickets for direct boarding.

The addition of KORAIL further expands Klook’s transport offering in South Korea, complementing its existing rail, bus and car rental services. A joint promotional campaign involving KORAIL and the Korea Tourism Organization (KTO) is planned to support broader connectivity and regional access.

Klook, KORAIL and the KTO will also collaborate on initiatives to support more balanced tourism distribution across the country.

“As rail is a core means of transportation for international tourists in (South) Korea, we aimed to enhance both accessibility and scalability through this integrated system,” said James Lee, general manager of Klook Korea.

“Moving forward, we will expand travel products linked to rail travel and continue to evolve our services so that international tourists can easily experience various regions across (South) Korea.”

Radisson to debut in Western Australia with Perth hotel

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Radisson Hotel Group has signed a new property in Perth, marking the brand’s entry into Western Australia. Radisson Perth is scheduled to open later this year within the Sydney Charles Quarter (SCQ) precinct in West Perth.

Developed by APPL Group and operated by Mandala Hotels & Resorts, the hotel will form part of a mixed-use development combining residential, commercial and lifestyle elements. The project is designed as an integrated precinct on the western edge of the CBD.

Radisson Perth is set to open in West Perth as part of the Sydney Charles Quarter mixed-use development

The hotel will offer 120 guestrooms and studios, alongside a rooftop bar and restaurant, meeting facilities and a swimming pool. The property will also incorporate art and curated guest experiences as part of its positioning.

Located in West Perth, the site provides access to the CBD, nearby commercial districts and major transport links, including connections to Perth Airport. Its location is expected to support both corporate and leisure demand.

Radisson Perth forms part of the Group’s broader expansion strategy in Australasia, focusing on urban locations and mixed-use developments aligned with changing travel patterns.

Danilo Curcuruto, director of development, Australasia, Radisson Hotel Group, commented: “Radisson Perth is a strong addition to our growing presence in Australia and reflects our focus on partnering with high-quality developments in key urban locations.”

“SCQ has been designed as a modern connected village, and the inclusion of Radisson Perth is a key component in bringing that vision to life. We were seeking a brand that stands apart in the market, with a strong identity and the ability to enhance the overall positioning of the village, and Radisson was a natural fit,” said Michelle Prater, director, APPL Group.

“We’re pleased to partner with Radisson Hotel Group and APPL Group to deliver a hotel that elevates the precinct, strengthens the market, and reflects the confidently different approach Mandala is known for,” added Gemma McCourt, COO, Mandala Hotels & Resorts.

Regent Seven Seas Cruises elevates shore excursions on Seven Seas Prestige

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Regent Seven Seas Cruises has introduced its shore excursion programme for Seven Seas Prestige, the brand’s first new ship class in a decade, offering a mix of cultural and leisure experiences included as part of its all-inclusive voyage fare.

Guests will be able to book an unlimited number of included shore excursions in each port of call, allowing for flexible itinerary planning. Additional Regent Choice excursions will also be available at an extra cost.

Guests can visit Barcelona as part of select Seven Seas Prestige Mediterranean itineraries

Shore excursions can be reserved 210 days before sailing for guests in Concierge Suites and above, and 180 days prior for those in Deluxe Veranda Suites and above, starting with the ship’s maiden voyage in December 2026.

The programme spans 56 voyages through April 2028, with up to 141 excursions per sailing across regions including the Caribbean, Mediterranean and Northern Europe.

Experiences range from cultural and historical tours to outdoor activities. Highlights include visits to Guatemala’s Comalapa art community, a catamaran cruise in Antigua with lunch, a guided walk through Rouen in Normandy, and archaeological exploration on the Greek island of Delos. Other options include touring the UNESCO-listed site of Mystras in Greece, jungle rafting in Belize, and an evening glass-bottom boat cruise in Bermuda.

For more information, visit Regent Seven Seas Cruises.

Singapore commits immediate support for tourism businesses to ride out persistent global uncertainty

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Amid several positive tourism development announcements made at the Singapore Tourism Industry Conference on May 8, Singapore’s tourism leaders acknowledged concerns about the Middle East energy crisis, its knock-on effects on consumer spending, and strains local tourism businesses are under due to persistent global uncertainty.

The reality check comes as Singapore reported a successful year of tourism in 2025, when it made a record S$32.8 billion (US$25.9 billion) in tourism receipts and welcomed 16.9 million visitors. At the same time, Changi Airport welcomed an all-time high of nearly 70 million passenger movements, while 375 ship calls and over two million in passenger throughput contributed to Singapore’s cruise tourism endeavours.

Singapore tourism maintains momentum but braces for headwinds from global economic and energy pressures

Melissa Ow, chief executive of Singapore Tourism Board (STB), said: “While visitor arrivals held up in the first quarter with a three per cent year-on-year growth, we expect muted demand in the months ahead. But as during SARS and Covid-19, I am confident that our solidarity and adaptability will carry us through.

“STB has already stepped up our efforts to support our industry partners to overcome immediate challenges. We will monitor the situation and adjust our support as needed.”

Grace Fu, minister for sustainability and the environment and minister-in-charge of trade relations, conveyed commitment to “support initiatives to help our industry capture opportunities and navigate near-term challenges” through the enhanced Tourism Development Fund, which has been given an additional S$740 million this year to be disbursed over the next five years.

Among immediate initiatives is an excess of S$20 million in total investments from STB and in-market partners to expand over 20 key trade partnerships across top 10 source markets. These partnerships aim to build destination awareness among potential visitors, accelerate bookings, and sustain visitor demand amid the challenging environment.

The new Market Access Fund, worth S$5 million, will help businesses grow their presence in new country source markets as well as secondary cities of established source markets, by reducing the financial risks of expansion.

Ow told TTG Asia: “We have earlier identified a few emerging markets that have yet to demonstrate very strong tourism potential, but (possess) very favourable factors that will augur well for outbound (traffic).”

She cited Poland and Spain as country examples and Australia’s Sunshine Coast, Indonesia’s Semarang, and Malaysia’s Kota Bahru as secondary city examples.

While the Market Access Fund “may not immediately yield results, it’s something which we’re hoping (Singapore tourism businesses) will appreciate is critical as they build resilience and competitiveness in the mid to long term”, Ow added.

Another S$5 million will be directed to the Business Events in Singapore (BEiS) Grant to expand support for businesses undertaking marketing activities aimed at building attendance.

STB is also supporting the Association of Singapore Attractions (ASA) in launching targeted marketing campaigns to drive visitorship to our attractions.

The Hotel Rejuvenation Fund, which has supported the rejuvenation efforts of 13 hotels since its launch in 2025, will be extended by one year. Hotels have relied on the fund to deploy solutions that improve energy efficiency and enhance operational efficiency, among other uses.

Local tourism businesses will also benefit from an expanded Kickstart Fund, which will now support scalable new product pilots with up to S$1 million – up from the previous limit of S$250,000 per edition. This will grant businesses more opportunities to innovate and bring to life unique concepts with strong tourism appeal for high-value visitors.

Singapore’s tourism war chest gets S$740 million boost

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The Singapore government has signed off an additional round of Tourism Development Fund – a hefty S$740 million (US$583 million) that will be disbursed over the next five years – to speed the country’s travel and tourism industry towards its ambitious Tourism 2040 goals, which aims for between S$47 billion and S$50 billion in tourism spend by 2040.

The Tourism Development Fund was allocated S$300 million in 2024.

Grace Fu outlines expanded funding to accelerate Singapore’s tourism development and long-term growth plans; photo by Karen Yue

Grace Fu, minister for sustainability and the environment and minister-in-charge of trade relations, said the top-up will allow Singapore to focus on three areas in its tourism development efforts.

The first is to strengthen Singapore’s position as a vital and trusted hub. “To fortify Singapore’s position as a vital global hub, we must expand and renew our capacity and connectivity,” said Fu.

Efforts to this end include enhancing maritime connectivity through the possible development of a new integrated cruise and ferry infrastructure as part of the larger Greater Southern Waterfront development; expanding Singapore’s business events infrastructure with a planned Downtown MICE Hub development in the Marina Bay area; and strengthening the country’s business events portfolio with new industry partnerships and continued efforts to attract high-value business gatherings, such as several first-in-Asia events like Passenger Terminal Expo Asia 2026, Breakbulk Asia 2026, and the WCA Worldwide Conference 2027.

Destination development will be matched by intensified marketing campaigns, additional film and TV collaborations, and fresh and renewed partnerships to drive global demand, shared Melissa Ow, chief executive of Singapore Tourism Board (STB).

For example, STB’s We Don’t Wait for Fun global marketing effort, which was rolled out in 2025 to target the Early Careers visitor segment, will now be extended to the Family segment.

In terms of partnerships, STB has entered a joint regional marketing campaign with Grab to encourage discovery of key tourism precincts; renewed its MoU with Weixin Pay on joint marketing campaigns and to scale up frictionless Palm Technology for the first time outside of China; and signed an MoU with Xiaohongshu to derive greater insights on Chinese travellers’ consumer journeys as well as to host Xiaohongshu’s first Global Tourism Summit outside of China.

The second area of focus to achieve Tourism 2040 goals is to “build a world-class city and endearing home”, which requires continued investments to “rejuvenate our cityscape with refreshed products and experiences that reflect Singapore’s unique character”, stated Fu.

Ow added that “strong home-grown brands, anchored by a distinctive local core across our products, experiences and precincts, (will) authentically convey our destination stories”.

In the coming years and towards 2040, visitors to Singapore can expect new developments across the familiar Sentosa, Mandai and Orchard Road tourism precincts; new experiences and products that support home-grown intellectual property brands, concepts and products; a robust line-up of entertainment, sports, fashion and culinary events; enhanced existing tourism products; and continued flow of new hotels, wellness attractions and cruise opportunities.

To help Singapore’s tourism industry players visualise rejuvenation plans for Sentosa and Orchard Road, the Tourism Industry Conference on May 8 featured an interactive exhibit that details new features and infrastructure to come.

The third, according to Fu, is to develop strong businesses and invest in human capital.

Fu pointed to STB’s ongoing work with Singapore’s Infocomm Media Development Authority on plans to guide tourism businesses on digitalisation and technology solutions that can enhance the visitor experience and improve the workforce productivity.

“In the second half of this year, STB will be able to provide more streamlined funding support to tourism stakeholders for some of these pre-approved solutions, under Enterprise Singapore’s EDGE grant,” shared Fu.

Other initiatives to transform businesses and raise the professionalism of industry talents include a review of the Attractions industry technology roadmap by early 2027; a broadened Training Industry Professionals in Tourism Scheme to fund stretch job assignments and in-house skills training for rank-and-file workers; and initiatives to encourage upskilling among tourist guides and to streamline regulatory processes for tourist guide licensing.

Singapore updates approach to guide tourism businesses towards tech transformation

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Travel and tourism businesses looking to begin or advance their technology transformation will now gain updated forms of assistance from the Singapore Tourism Board (STB).

STB’s familiar Tcube innovation platform, created in 2021 to accelerate the digital transformation of tourism businesses, will now move into its next chapter as Tcube Centre of Excellence (CoE). CoE functions as a one-stop resource hub where tourism businesses can access practical tools, data resources, and industry knowledge needed for digital transformation towards improved productivity and enhanced visitor experience.

From left: Tictag’s AI crowd analytics; STB’s Jordan Tan; dConstruct Robotics’ surveillance robot

CoE is also different from Tcube in its approach towards digital transformation. While Tcube abided by a Learn-Test-Build approach, CoE now takes a Learn-Test-Scale user journey that is focused on helping businesses adopt and deepen usage of technologies that have already been proven to work.

Addressing Singapore travel and tourism professionals at the Tourism Industry Conference at Resorts World Sentosa on May 8, STB chief executive Melissa Ow said the next phase of Tcube “will focus on scaling up technology solutions for the industry in three key areas: Unlocking new growth opportunities through data analytics; improving productivity and staying competitive through innovation, and enabling a seamless visitor journey across Singapore through understanding traveller behaviours and needs”.

Jordan Tan, chief technology officer, told TTG Asia that the evolution of Tcube was necessitated by external forces – changing traveller needs and search-and-book behaviours, intensifying competition within and beyond Singapore, and growing attention on destination experiences as a differentiating factor.

To demonstrate tech applications that can immediately be deployed in tourism, STB brought 10 tech companies to the annual Tourism Industry Conference on May 8. The exhibition included Tictag’s AI crowd analytics that help event organisers, retailers and attraction managers generate real-time crowd insights; dConstruct Robotics, which presented its robotics-enabled surveillance solutions to enhance manpower needed for surveillance and security operations; and TwinMatrix Technologies’ web-app wayfinding capabilities to help venue visitors better navigate and interact with large and complex spaces.

Along with the introduction of CoE, STB has initiated its first AI Playbook for Tourism. It features a roadmap that defines four key phases for tourism businesses to get started on their AI journey: Nascent stage, for businesses to get started with easy-to-adopt AI technologies; Optimised stage, where businesses will use GenAI or Agentic AI to streamline back-end processes; Connected stage, where AI technologies are integrated to coordinate services in various industries, so that multiple AI agents across different businesses interact together; and Transformational stage, where AI agents are able to plan, execute, and optimise end-to-end operations without human initiation.

Through the AI Playbook for Tourism, businesses can also access a list of support measures to accelerate adoption, spanning capability development and manpower training programmes, innovation programmes, and grants to de-risk digital investment.

Additionally, in 2H2026, STB will continue building industry capabilities through curated workshops with leading industry partners to cover topics such as prompt engineering and generative engine optimisation.

Tan said the AI Playbook for Tourism takes into account the different levels of maturity in AI deployment across tourism businesses in Singapore – and because AI is just one part of digital transformation, CoE’s Learn-Test-Scale approach is also embedded in the AI Playbook for Tourism.

While Singapore tourism businesses have access to innovation tools, insightful deployment case studies, and reliable tech supplier contacts through STB’s transformation initiatives, Tan said it is also crucial that business owners pay attention to guardrails and safety for data privacy protection.

Tan hopes that with the combined efforts of CoE and the AI Playbook for Tourism, along with various funding available to help Singapore tourism businesses transform for productivity and competitiveness, the whole tourism industry could “move forward together”.

Motorcycle touring gains ground in southern Thailand showcase

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The Tourism Authority of Thailand (TAT), in partnership with Harley-Davidson Asia, hosted a media familiarisation trip from May 2 to 4, 2026, showcasing Hat Yai, Songkhla and Phatthalung as a motorcycle touring route.

The initiative positions motorcycle touring as an experience-led travel segment, aligned with the campaign concept Unforgettable Experiences: Healing is the New Luxury.

TAT and Harley-Davidson Asia showcase southern Thailand as a motorcycle touring route across Hat Yai, Songkhla and Phatthalung

The itinerary began in Hat Yai, covering scenic roads, community stops, local cuisine and cultural landmarks across the three destinations. Locations included Hat Yai Street Art and Khao Kho Hong Viewpoint, followed by Songkhla Old Town and Hub Ho Hin Red Rice Mill.

In Phatthalung, the route featured Tai Nod Market, Chaloem Phrakiat 80 Phansa Bridge and Manorah Road Viewpoint, highlighting local landscapes and food culture. The programme concluded at the Central Mosque of Songkhla.

Participants included media, content creators and motorcycle lifestyle influencers from Malaysia, Singapore, Thailand and the UK. A Cars and Coffee gathering at Songkhla Public Park drew more than 700 vehicles from across the region.

The initiative is expected to generate over 20 million impressions, supporting awareness of motorcycle touring in southern Thailand. TAT and Harley-Davidson Asia plan to continue collaboration on route development and related travel experiences.

Malaysia Airlines, Tourism New Zealand to support travel demand

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Malaysia Airlines and Tourism New Zealand have entered a two-year partnership to support travel demand to New Zealand through coordinated marketing initiatives, aimed at increasing visitor arrivals and strengthening destination visibility across key markets.

The collaboration brings together both organisations to promote New Zealand to a broad range of travellers, including young professionals, group travellers and those seeking nature-based and adventure experiences. Campaign activity will focus on the country’s landscapes, cultural heritage and range of experiences, from wellness retreats and coastal journeys to culinary and outdoor activities.

Malaysia Airlines and Tourism New Zealand will collaborate on joint marketing efforts to promote travel between Asia and New Zealand

The partnership also supports New Zealand’s positioning across Asia and other international markets, with a focus on reaching travellers seeking experience-led journeys.

Malaysia Airlines currently operates 10 weekly flights between Kuala Lumpur and Auckland, providing direct connectivity between the two countries. The route is served by the airline’s A330neo aircraft, offering updated cabin features and enhanced travel efficiency, alongside onward connections through Kuala Lumpur.

Recent visitor data reflects continued growth in travel from Malaysia. As of February 2026, New Zealand recorded 32,200 arrivals from the market over the previous year, representing an increase of 11.5 per cent year on year.

“New Zealand cannot wait to welcome more visitors from Malaysia as they take the trip of a lifetime to visit our beautiful country,” said Angela Blair, general manager international, Tourism New Zealand.

“As both nations continue to deepen collaboration, Malaysia Airlines is proud to connect Asia and beyond to Aotearoa through our direct Kuala Lumpur-Auckland service and premium travel experience. Together, we look forward to inspiring more travellers to discover the lifestyle, beauty, and warmth of New Zealand while unlocking new opportunities for tourism growth between our two nations,” added Bryan Foong, CEO of airline business, Malaysia Aviation Group.

Oceania Cruises expands commissionable earnings for travel advisors

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Oceania Cruises will remove non-commissionable cruise fares (NCFs) on all newly launched sailings, extending commissionable earnings for travel advisors across future itineraries.

The change will apply to upcoming programme launches, including the 2028 summer and 2028-2029 winter seasons, as well as the 2028 and 2029 around-the-world voyages. Published commission rates will be calculated on the full cruise fare.

Oceania Cruises will apply full commission rates to newly launched sailings from its 2028 programme onwards; Oceania Vista, pictured

The adjustment is intended to simplify commission structures and improve transparency, while maintaining existing pricing for guests. New itineraries are scheduled to open for sale in May and June.

NCFs remain a common feature across the cruise sector. Their removal on new sailings represents a shift in how advisor compensation is structured, aligning earnings more directly with booking value.

The move comes as the company continues to expand its fleet and itinerary portfolio, including the planned addition of a fifth Sonata-class vessel. The expansion reflects broader growth plans alongside ongoing engagement with the travel trade.

“Travel advisors are central to Oceania Cruises’ growth strategy – today and long into the future,” said Nathan Hickman, chief sales officer of Oceania Cruises. “Eliminating the Non-Commissionable Cruise Fare increases advisor earning potential on every booking and reflects our commitment to building the most advisor-centric commercial model in luxury cruising.”

He added: “This change is about recognising the value travel advisors deliver and ensuring they share more directly in the growth they help create. When our advisors succeed, Oceania Cruises succeeds – and that philosophy will continue to guide how we invest in our partnerships.”

Emirates restores global network following disruption

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Emirates has resumed 96 per cent of its global network following a period of disruption, with services progressively resuming across the Americas, Europe, Africa, West Asia, the Middle East, the Far East and Australasia.

The airline now operates to 137 destinations across 72 countries, with more than 1,300 weekly flights, representing around 75 per cent of its pre-disruption capacity. The recovery reflects a gradual return to regular scheduling while maintaining Dubai’s role as a global transit hub.

Emirates resumes the majority of its global network, operating to 137 destinations with over 1,300 weekly flights

Between March 1 and April 30, Emirates carried 4.7 million passengers despite operating a reduced schedule, indicating continued demand for international travel.

The airline continues to offer onboard services including multi-course dining, beverage selection, and access to its in-flight entertainment system, which features more than 6,500 channels across multiple languages. Connectivity is also being expanded, with Starlink Wi-Fi now available on 28 aircraft.

Additional measures have been introduced to support travel flexibility. Customers booking from April 2 can make one complimentary date change across all cabin classes, and fares can be held for 24 hours without charge.

For passengers transiting in Dubai between six and 26 hours, the Dubai Connect programme offers accommodation, transfers and meals, subject to eligibility. Emirates Skywards members can also access promotional benefits between May 8 and August 31, 2026, including reduced tier requirements and bonus tier miles on selected flights.

Emirates currently operates four daily flights between Singapore and Dubai using Airbus A380 and Boeing 777 aircraft, alongside a daily service between Singapore and Phnom Penh, supporting regional connectivity.